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Anmeldelser av Rodeway Inn

2 out of 5
Rodeway Inn
4620 Airline Rd, Muskegon, MI

Anmeldelser

6,6
Rangering på 10 − Utmerket. 51 av totalt 299 anmeldelser." "
Rangering på 8 − Bra. 97 av totalt 299 anmeldelser." "
Rangering på 6 − Grei. 68 av totalt 299 anmeldelser." "
Rangering på 4 − Dårlig. 39 av totalt 299 anmeldelser." "
Rangering på 2 − Forferdelig. 44 av totalt 299 anmeldelser." "

7,0/10

Renhold

7,4/10

Personale og service

5,4/10

Fasiliteter

6,2/10

Overnattingsstedets bygg og tilstand

6,2/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

brenden

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Alot of broken stuff
Bodde her 2 netter i mai 2024

8/10 – Bra

Dexter og Holt

Reiste med partner, Reiste med en gruppe
Likte: Renhold og personale og service
Quick pass through for one night, but a decent motel. Connected to Whitlows Restaurant which was nice for a quick dinner.
Bodde her 1 natt i februar 2024

2/10 – Forferdelig

Mark

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

4/10 – Dårlig

Deborah

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Room was badly on need of repairs. Window sills were severely water damaged and separating away from windows and walls. Drapes were filthy had insulation coating that was peeling off. Heater has noise of fan rubbing on something all night long. Caulking around sink was separated. Door swiches were dirty brown. Bed is old lumpy mattress. Very old motel and poorly maintained. Would never recommend it.
Bodde her 1 natt i november 2023
Svar fra Cheryl den 21. nov. 2023
We are sorry that you had a bad experience with us. We will be looking into your concerns. Thank you for your input.

6/10 – Grei

Deanna

Reiste med familie
Likte: Personale og service
Bodde her 2 netter i oktober 2023
Svar fra Cheryl den 23. okt. 2023
Thank you for the 6 point review. We wished that in the future hopefully we could make your stay a little better.

10/10 – Utmerket

Rodney

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
👍
Bodde her 1 natt i oktober 2023
Svar fra Cheryl den 23. okt. 2023
We thank you for the 5-star review. We hope to see you again.

8/10 – Bra

Reid

Likte: Personale og service
An old facility with some updates
Bodde her 1 natt i september 2023
Svar fra Cheryl den 5. nov. 2023
We thank you for comments. We hope in the future that you will visit us again.

2/10 – Forferdelig

Laura

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i september 2023
Svar fra Management den 5. okt. 2023
We are sorry that you had a bad stay. Hopefully in the future you would consider staying with us again.

2/10 – Forferdelig

EILEEN

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This property is in awful condition. The entrance and rooms have a horrible smell to them the rooms were filthy and the staff doesn't acknowledge you as you enter or leave the entry. I would never recommend anyone stay here!
Svar fra Management den 5. okt. 2023
We are sorry that you had that bad experience. We will try harder to make sure that future stays will be better.

8/10 – Bra

Kiki

Likte: Personale og service og romkomfort
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i september 2023
Svar fra Management den 5. okt. 2023
Thank you for the good rating. We appreciate your business.

10/10 – Utmerket

Claudia

Bodde her 1 natt i juli 2023
Svar fra Management den 5. okt. 2023
Thank you for the good rating. We look forward to your future business.

6/10 – Grei

Steven

Reiste med partner
The carpet was so dirty it turned my socks black. When you shower you feet are dirty from walking in the room. Beds were clean and ok.
Bodde her 1 natt i august 2023
Svar fra Management den 5. okt. 2023
We are sorry that you had a bad experience. We are working to make things better. We hope in the future you would consider staying with us again.

10/10 – Utmerket

Chris

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2023
Svar fra Management den 5. okt. 2023
Thank you for the high rating. We appreciate your business.

8/10 – Bra

renee

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Our stay was good only one thing was the water pressure in the bathroom sink was low, but the shower was normal.
Bodde her 2 netter i august 2023
Svar fra Management den 5. okt. 2023
Thank you for your rating. We will be looking in to the water pressure issue. Thank you again for staying with us.

8/10 – Bra

Samantha

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Staff was very nice and understanding
Bodde her 1 natt i august 2023

2/10 – Forferdelig

Christina

Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
when we arrived at the hotel to check someone was dumpster diving in the back of the building. the parking lot is shared with a company so they can store their trucks. once we were in the building, the inside is extremely dated and dirty. the front desk area looks like a makeshift space that was thrown together. the lobby itself was clean. the lady at the front desk was ok, she didn’t really make eye contact but gave us the info we needed. when we walked into the room the light switch did not work at all. we ended up just using the lamps in the room. the curtains didn’t close all the way. the room itself just looked dirty. we didn’t feel comfortable sleeping in the bed there at all. in the middle of the night during our stay someone tried to get in the room. we did what we could for safety on our end to prevent someone from being able to open the door. it’s crazy how much the price of the hotel was for the quality. i recommend to just spend more money and go somewhere nicer. this hotel is not worth it at all.
Bodde her 1 natt i juli 2023

10/10 – Utmerket

Paul

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2023

2/10 – Forferdelig

Chuck

Bodde her 1 natt i juli 2023

8/10 – Bra

Gary

Likte: Renhold og personale og service
No outside doors for rooms.
Bodde her 1 natt i juli 2023
Svar fra Cheryl den 9. juli 2023
We are sorry that you had this experience. Hopefully you will give us another try. We value your opinion.

2/10 – Forferdelig

Tanisha

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2023
Svar fra Cheryl den 19. juli 2023
We are sorry that you had a bad experience. In the future telling the front desk what had transpired will be a big help. Also in the future, we hope you give us a second chance.

4/10 – Dårlig

John

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The only reason not to review this even lower was the friendly woman at the front desk and the comfortable bed. The carpet in the halls and our room was sticky and very dirty. The window curtains had holes in the liner. There were numerous holes and scratches on the walls. The side chair was very old and as filthy as the carpet. The tv remote could only be used for channel selection-not for on/off. There were patches in the ceiling. The room across from ours seemed to have people coming in and out every 15-30 minutes until early morning hours. The desk chair had most of the vinyl worn off. i would never recommend this place to anyone and at a cost of almost $300 for 2 nights!
Bodde her 2 netter i juni 2023
Svar fra jes den 27. juni 2023
We are sorry things were not up to par. We are in the process of getting our carpet cleaned. The TV issue I am sorry about as we should of had it fixed. please see us again. We hope we can make things better for you next stay.

4/10 – Dårlig

Mark

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Truly run down remnant off a once good hotel. No fitness center and basically no breakfast. Carpet is completely coated in black grime, room door has bad frame and the windows haven’t been cleaned since Windex was invented.
Bodde her 1 natt i juni 2023
Svar fra jes den 27. juni 2023
Please email us with room number and we can fix the issue for the windows. Also we are scheduled to have the carpets cleaned. I apologize for this all. Please give us another chance.

8/10 – Bra

Darus

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Overall decent hotel for the price, only complaint was the carpet was VERY dirty. Room #106
Bodde her 1 natt i juni 2023
Svar fra jes den 27. juni 2023
We are sorry to hear that. We are in the process of having all carpets cleaned. Our best to be get the place taken care of is on our priority. Please come see us again as issues should be resolved .

4/10 – Dårlig

Courtney

Reiste med partner, Forretningsreisende
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
We ended up not staying. The room smelled horribly. We would like a refund.
Bodde her 1 natt i juni 2023
Svar fra jes den 27. juni 2023
Can you please email us direct with you stay information we will be glad to take care of the situation. Sorry you had a bad experience...

10/10 – Utmerket

Renae

Bodde her 1 natt i juni 2023
Svar fra Cheryl den 16. juli 2023
Thanks for the 5 star review. I hope you will come back to see us again.

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Best stay for the price!
The hotel was affordable and very nicely set up within the room for comfort - room was clean and did not smell and accompanying restaurant had great food!!!
Bodde her 1 natt i juni 2023
Svar fra jes den 27. juni 2023
Thank you for staying with us. We are glad everything was good for you.. please keep us to come back to in any future stays.

8/10 – Bra

JULIA

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The room had a oder but otherwise, staff was attentive and the restaurant being connected was wonderful
Bodde her 1 natt i juni 2023
Svar fra jes den 27. juni 2023
Sorry about to hear of the issue.. We can look into this and have it fixed. We are glad you had an otherwise good stay.

10/10 – Utmerket

Rhonda

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
My stay at Rodeway Inn in Muskegon
The manager Cheryl has been very polite, courteous, knowledgeable, respectful, and made sure my husband and I were comfortable. The housekeeper kept our room clean. Clean linen, clean towels, made sure there was soap and toilet paper in the room. The stay was great and I will come back and recommend family and friends
Bodde her 3 netter i mai 2023
Svar fra jes den 27. juni 2023
Thank you for your review.. We are glad you enjoyed the stay. Hope you will come see us soon..

6/10 – Grei

Laura

Reiste med familie
Likte: Personale og service
Not the best hotel to stay in
My family and I checked in and we felt it wasn’t in the best area. As soon as we walked in; the entire hotel smelled like pot and the floors looked like they hadn’t been vacuumed. We let it go because we were only staying there one night and we were all tired. Not the best hotel to choose and I don’t think I’d stay at another Rodeway again
Bodde her 1 natt i mars 2023
Svar fra Cheryl den 5. apr. 2023
We are so sorry that you had this experience. We assure you that we will be looking in to it and that we hope will give us a second chance in the future.

4/10 – Dårlig

Joshua og Saint Clair Shores

Bodde her 1 natt i februar 2023
Svar fra jes den 21. mars 2023
We are sorry we did not do better for you.. We will try to do better for you next time.

6/10 – Grei

Kristina

10/10 – Utmerket

Tiffany

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I liked that there was a restaurant right next door.
Bodde her 3 netter i desember 2022

2/10 – Forferdelig

Jessica

4/10 – Dårlig

Rebecca Van

Reiste med en gruppe
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A very old motel with a very large attached restaurant. Several rooms were being dried out while we were there, there was water on the carpet of my room, the owners were not particularly welcoming in the restaurant, where breakfast was available, was very old, very understaffed, and what is the equivalent of a low level McDonald’s. The beds and bathrooms were fine.
Bodde her 1 natt i oktober 2022
Svar fra Natalie den 12. okt. 2022
We are sorru that you had a problem in your room. We are taking care of the problem and hope that you will come back and visit us again real soon.

8/10 – Bra

Kevin

Likte: Renhold, personale og service og romkomfort
My stay
The hotel was a little out of the way, but nothing that couldn't be dealt with. One suggestion, I was on the second floor and required the use of stairs on the outside to get to the second floor. There was no operational light to see the stairs. An accident waiting to happen. And the security door did not seem to close securely each time. Needs checking. Other than no breakfast, it was an ok stay. I think people should be able to expect a small bite to eat even if it's just a simple muffin.
Bodde her 1 natt i september 2022
Svar fra Natalie den 12. okt. 2022
Thank you for taking time to do our online survey, We are sorry you did not have a very good stay we are working on the problems you had and hope that you would come back and visit us again real soon.

10/10 – Utmerket

renee

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
This hotel is very comfortable for us it’s not fancy nor is it trashy. We always feel safe and the staff is friendly.
Bodde her 1 natt i september 2022
Svar fra Natalie den 12. okt. 2022
Thank you for taking time to do our online survey. We are glad you had a good stay.

2/10 – Forferdelig

STACEY

Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Dirty. Broken window. Disrepair. Loud neighbors- I complained at 1:30am and it made no difference
Bodde her 1 natt i september 2022
Svar fra Natalie den 12. okt. 2022
We are soory you did not have a very good stay. We are working on the problems you had in your room

2/10 – Forferdelig

cliff

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i september 2022

4/10 – Dårlig

Brian D

Reiste med partner
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
The place was a dump, especially for the price of $127 a night. It was the worst motel we've stay in for decades.
Bodde her 1 natt i august 2022
Svar fra Natalie den 12. okt. 2022
We are sorry that you did not have a very good stay We are working on the problems that you had in your room and hope that you will come back and visit us again real soon.

8/10 – Bra

Cindy

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i august 2022
Svar fra Natalie den 12. okt. 2022
Thank you for taking time to do our online survey. We hope that you had a good stay.

2/10 – Forferdelig

Kent

Reiste med en gruppe
Likte ikke: Personale og service
Did not stay here
I cancelled all 5 rooms for this hotel stay but was still charged for 4 rooms. Please contact me to credit my account for the incorrect charges
Bodde her 1 natt i august 2022
Svar fra Natalie den 12. okt. 2022
Thank you for taking time to do our online survey. We arwe sorry that you did not have a very good stay,

10/10 – Utmerket

renee

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Reunion stay in Muskegon
Very quiet and comfortable and clean. Staff was friendly and helpful with anything we needed.
Bodde her 2 netter i august 2022
Svar fra Natalie den 12. okt. 2022
Thank you for taking time to do our online survey, We are glad you had a good stay and hope that you will come back and visit us again some time.

8/10 – Bra

Jean

Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i august 2022
Svar fra Natalie den 12. okt. 2022
Thank you for taking time to do our online survey.

6/10 – Grei

HAROLD

Reiste med familie
it was ok could use an updating.
Bodde her 1 natt i august 2022

10/10 – Utmerket

Chiewhui og fremont

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very friendly staff n clean n comfortable room Common area can be improved
Bodde her 1 natt i august 2022

4/10 – Dårlig

Keith

Forretningsreisende
Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Not Again
Housekeeping did not come and clean room on the second of my stay and when attempting to check out at 5:30 A.M the front desk person would not even out from rear but chose to speak with me on the phone (Desk). When I asked for receipt, she stated while still on the phone (desk) she would email me, but it never came and i had to callback and speak with another person to get it finally sent and this was over 12hours later
Bodde her 2 netter i juli 2022

8/10 – Bra

Allison

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Bodde her 3 netter i juli 2022

2/10 – Forferdelig

Matthew og Sheboygan

Bodde her 1 natt i juli 2022

6/10 – Grei

Mandy

Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Not worth the price
Way over priced. Very unorganized. Can hear everything going on in the hallway.
Bodde her 1 natt i juli 2022

2/10 – Forferdelig

Michelle

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
They’re infested with bed bugs and refuse to do anything about it, I’ve been in contact with the health department and building inspectors! Management sucks, and apparently the boss never returns from buisness trips 🙄
Bodde her 1 natt i juli 2022