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Anmeldelser av Shangri-La Al Husn, Muscat - Adults Only resort

5 out of 5
Shangri-La Al Husn, Muscat - Adults Only resort
Shangri-La Husn Resort & Spa, P.O. Box 644, Muscat

Anmeldelser

9,4

Suverent

Rangering på 10 − Utmerket. 157 av totalt 200 anmeldelser." "
Rangering på 8 − Bra. 30 av totalt 200 anmeldelser." "
Rangering på 6 − Grei. 8 av totalt 200 anmeldelser." "
Rangering på 4 − Dårlig. 4 av totalt 200 anmeldelser." "
Rangering på 2 − Forferdelig. 1 av totalt 200 anmeldelser." "

9,6/10

Renhold

9,2/10

Personale og service

9,4/10

Fasiliteter

9,4/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Omar og Istanbul

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent is not the word to describe this resort, it is beyond any expectation you have easily one of the best experiences anywhere in the world!
Bodde her 4 netter i februar 2024

8/10 – Bra

Guzel

Likte: Personale og service og overnattingsstedets bygg og tilstand
Qeertyu
Bodde her 8 netter i februar 2024

8/10 – Bra

Joan og Pacific Palisades

Bodde her 1 natt i januar 2024

10/10 – Utmerket

Aakriti

Bodde her 1 natt i januar 2024

10/10 – Utmerket

Allison

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Three days of absolute bliss. The beach is beautiful and the water is so clear - wonderful to swim in. Pool is equally fabulous. Food was amazing and the whole team were super friendly and helpful. Room was also stunning. Can't wait to go back!
Bodde her 3 netter i november 2023
Svar fra Nick Flynn den 13. nov. 2023
Dear Allison,It was an absolute pleasure having you stay with us at Shangri-La Al Husn and I am glad that you had fantastic stay.We are looking forward to welcoming you back,Warm regards,Nick

10/10 – Utmerket

Paul

Bodde her 7 netter i oktober 2023
Svar fra Nick Flynn den 13. nov. 2023
Dear Paul,It was an absolute pleasure having you stay with us and I am glad that you enjoyed your stay.We look forward to welcoming you back in the near future,Warm regards,Nick

10/10 – Utmerket

Robert Edmund

Bodde her 8 netter i oktober 2023
Svar fra Nick Flynn den 13. nov. 2023
Dear Robert,It was an absolute pleasure having you stay with us and I am glad that you enjoyed your stay.We look forward to welcoming you back in the near future,Warm regards,Nick

10/10 – Utmerket

Kevin og Beverley

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Al Husn is a beautiful hotel sited in a spectacular natural location. We had an amazing stay and were looked after buy a wonderful group of friendly, professional staff. We would visit again without hesitation.
Bodde her 7 netter i august 2023
Svar fra Nick Flynn den 13. nov. 2023
Dear Kevin,It was an absolute pleasure having you stay with us and I am glad that you enjoyed your stay.We look forward to welcoming you back in the near future,Warm regards,Nick Flynn, Hotel Manager

10/10 – Utmerket

Andrew

Bodde her 1 natt i mars 2023
Svar fra Nick Flynn den 20. mai 2023
Dear Andrew,It was an absolute pleasure having you stay with us and I am very happy that you have enjoyed Al Husn.We look forward to welcoming you back soonWarm Regards,NickHotel Manager

10/10 – Utmerket

NASSIR

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i mars 2023
Svar fra Nick Flynn den 13. nov. 2023
Dear Nassir,It was an absolute pleasure having you stay with us and I am glad that you enjoyed your stay.We look forward to welcoming you back in the near future,Warm regards,Nick Flynn, Hotel Manager

10/10 – Utmerket

Tony

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice stay
It is an amazing and beautiful hotel. We met the most nice staff there. Every staff we met and chatted are very kind and helpful. The services we received from the chief concierge Mr. Mimouni Youssef and Mr. Ankit from laundry depot are very impressed. They are knowledgeable and professional. We enjoyed our stay with them as well as the hotel very much.
Bodde her 3 netter i oktober 2022
Svar fra Nick Flynn den 13. nov. 2023
Dear Tony,It was an absolute pleasure having you stay with us and I am glad that you enjoyed your stay.We look forward to welcoming you back in the near future,Warm regards,Nick Flynn, Hotel Manager

8/10 – Bra

Ahmed

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mai 2022
Svar fra Shangri-La Al Husn, Muscat den 8. mai 2022
We appreciate your support and rating, we hope to welcoming you back!

2/10 – Forferdelig

Bader

Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 6 netter i april 2022
Svar fra Shangri-La Al Husn, Muscat den 8. mai 2022
Thank you for taking the time to share your constructive feedback following your recent stay at Shangri-La Al Husn, Muscat We value your review, rest assured we will work towards delivering the best of service that one comes to expect from a Shangri-La.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Emplacement insolite
Belle piscine, agreable plage. Afternoon tea, aperitif.
Bodde her 2 netter i februar 2022
Svar fra Shangri-La Al Husn, Muscat den 22. mars 2022
Quelle critique fantastique de notre complexe, merci et nous espérons vous accueillir à nouveau!

10/10 – Utmerket

Kamal

Bodde her 7 netter i februar 2020
Svar fra Nick Flynn den 13. nov. 2023
Dear Kamal,It was an absolute pleasure having you stay with us and I am glad that you enjoyed your stay.We look forward to welcoming you back in the near future,Warm regards,Nick

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent overall experience , love the infinity pool , private beach so relaxing for some one to take some time off from the daily rush.
Bodde her 3 netter i mars 2020
Svar fra Sandro Mazza den 8. mars 2020
Dear Guest, Thank you for the good review you gave our hotel. We are pleased that you enjoyed your stay with us and hope to see you again soon! Sincerely yours, Sandro Mazza General Manager

10/10 – Utmerket

HAMAD

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i februar 2020
Svar fra Sandro Mazza den 8. mars 2020
Dear Hamad, Thank you for the good review you gave our hotel. We are pleased that you enjoyed your stay with us and hope to see you again soon! Sincerely yours, Sandro Mazza General Manager

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
L’accueil, la disponibilité la qualité des fournitures , l’architecture, la décoration, grande qualité.
Bodde her 6 netter i februar 2020
Svar fra Sandro Mazza den 4. mars 2020
Dear Guest, Thank you for your great rating and your compliments about your recent stay. The team and I are looking forward to see you soon at Al Husn. Sincerely, Sandro Mazza General Manager

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 6 netter i februar 2020
Svar fra Sandro Mazza den 4. mars 2020
Dear Guest, Thank you for your great rating. The team and I are looking forward to see you soon at Al Husn. Sincerely, Sandro Mazza General Manager

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Alles was top! Prachtig hotel op een schitterende locatie.
Bodde her 4 netter i februar 2020
Svar fra Sandro Mazza den 18. feb. 2020
Hi Guest, Thank you for your great rating and your compliments about your recent stay. The team and I are looking forward to see you soon at Al Husn. Sincerely, Sandro Mazza General Manager

10/10 – Utmerket

Ivor og UK

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A beautiful resort overlooking the sea. Staff clearly trained to the highest standards and always have smile on their faces. A great place to relax The resort is about 20 mins out of central Muscat so bear this in mind
Bodde her 3 netter i februar 2020
Svar fra Sandro Mazza den 16. feb. 2020
Hi Guest, Thank you for your great rating and your compliments about your recent stay. The team and I are looking forward to see you soon at Al Husn. Sincerely, Sandro Mazza General Manager

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 6 netter i januar 2020
Svar fra Sandro Mazza den 2. feb. 2020
Hi Guest, Thank you for your great rating. The team and I are looking forward to see you soon at Al Husn. Sincerely, Sandro Mazza General Manager

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 6 netter i januar 2020
Svar fra Sandro Mazza den 2. feb. 2020
Hi Guest, Thank you for your great rating. The team and I are looking forward to see you soon at Al Husn. Sincerely, Sandro Mazza General Manager

4/10 – Dårlig

Verifisert reisende

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Old tired hotel, particularly the rooms, but also the pool areas and lobby. Restaurants were better.
Bodde her 3 netter i januar 2020
Svar fra Sandro Mazza den 2. feb. 2020
Hi Guest, Thank you very much for your valuable feedback. In regards to the look and feel of our resort, we will be keeping your feedback in mind for our next planned refurbishment. If you have further suggestions you wish to share to us, please feel free to contact us directly. We are passionate in delivering the best resort experience to our guests, and look forward on hearing back from you so we can work on improving our resort which so many guests have grown fond of. The team and I look forward seeing you again! Sincerely, Sandro Mazza General Manager

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great holiday.
Great hotel and great experience. The hotel is quiet, and the little touches (afternoon tea, cocktail hour) really made the stay extra special. The private beach is well placed for a quiet afternoon and there is additionally the option of heading to the other two hotels within the wider complex.
Bodde her 4 netter i januar 2020
Svar fra Sandro Mazza den 21. jan. 2020
Hi Guest, Thank you for the great rating and your compliments about your recent stay. I am very delighted to hear that you enjoyed our 100-meter private beach and the tranquility of Al Husn. You have enjoyed our our little touches to delight and surprise our guests, our signature afternoon tea and pre-dinner drinks at the Courtyard, an all-time favorite. The entire team and I are looking forward to your return. Sincerely, Sandro Mazza General Manager

10/10 – Utmerket

Zyma

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent. Best holiday ever.
Bodde her 4 netter i januar 2020
Svar fra Sandro Mazza den 16. jan. 2020
Hi Zyma, Thank you for the great rating and positive feedback about your stay. The entire team and I are looking forward to your return at Al Husn Sincerely, Sandro Mazza General Manager

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 7 netter i desember 2019
Svar fra Sandro Mazza den 2. jan. 2020
Dear Guest, Greetings from Shangri-La Al Husn Resort & Spa! Thank you for choosing to stay with us and for taking the time to fill out the Expedia online survey. It is the feedback from guests like you that help us improve our service standards and has made Shangri-La what it is today. Thank you for your great rating. We hope you choose to create more memories at the palatial Al Husn whenever your travel brings you back to Muscat. Sincerely, Sandro Mazza General Manager Shangri-La Al Husn

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 6 netter i desember 2019
Svar fra Sandro Mazza den 30. des. 2019
Dear Guest, Greetings from Shangri-La Al Husn Resort & Spa! Thank you for choosing to stay with us and for taking the time to fill out our Expedia online survey. It is the feedback from guests like you that help us improve our service standards and has made Shangri-La what it is today. Thank you for your great rating. We hope you choose to create more memories at the palatial Al Husn whenever your travel brings you back to Muscat. On behalf of the entire team of Shangri-La Al Husn Resort & Spa, we would like to wish you a prosperous New Year for 2020. Sincerely, Sandro Mazza General Manager

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Die besonderen Extras wie die besonders aufwändig gestaltete und hervorragende teatime sowie die happy hour bzw die Einladung des Hotels im wunderschönen Innenraum
Bodde her 6 netter i desember 2019
Svar fra Sandro Mazza den 26. des. 2019
Dear Guest, Greetings from Shangri-La Al Husn Resort & Spa! Thank you for choosing to stay with us and for taking the time to fill out the Expedia online survey. It is the feedback from guests like you that help us improve our service standards and has made Shangri-La what it is today. Thank you for your positive feedback on your recent stay. On behalf of the entire team of Shangri-La Al Husn Resort & Spa, we would like to wish you a prosperous New Year for 2020. Sincerely, Sandro Mazza General Manager Shangri-La Al Husn Resort & Spa

10/10 – Utmerket

Verifisert reisende

Bodde her 3 netter i desember 2019
Svar fra Sandro Mazza den 22. des. 2019
Dear Guest, Greetings from Shangri-La Al Husn Resort & Spa! Thank you for choosing to stay with us and for taking the time to fill out the booking.com online survey. It is the feedback from guests like you that help us improve our service standards and has made Shangri-La what it is today. Thank you for a great rating We hope you choose to create more memories at the palatial Al Husn whenever your travel brings you back to Muscat. Best regards and wishing you and your family a Happy festive season. Sincerely, Sandro Mazza General Manager Shangri-La Al Husn

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing location. Amenities galore. Perfect place to get away from it all
Bodde her 3 netter i september 2019
Svar fra General Manager den 19. des. 2019
Dear Guest, Greetings from Shangri-La Al Husn Resort & Spa! Thank you for choosing to stay with us and for taking the time to fill out the Expedia online survey. It is the feedback from guests like you that help us improve our service standards and has made Shangri-La what it is today. Thank you for your positive feedback about the amazing location and resort amenities. We hope you choose to create more memories at the palatial Al Husn whenever your travel brings you back to Muscat. Best regards and wishing you and your family a Happy festive season. Sincerely, Sandro Mazza General Manager Shangri-La Al Husn

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The perfect getaway...idyllic views, loved the idea of the subset beach, my view from my room was beautiful, the staff were helpful, friendly and extremely attentive - particularly Joy and Maureen, the afternoon tea was a fabulous addition as well as the happy hour drinks with music...I didn't want to leave! Thank you.
Bodde her 3 netter i desember 2019
Svar fra General Manager den 18. des. 2019
Dear Guest, Greetings from Shangri-La Al Husn Resort & Spa! Thank you for choosing to stay with us and for taking the time to fill out the booking.com online survey. It is the feedback from guests like you that help us improve our service standards and has made Shangri-La what it is today. Thank you for your compliments about your perfect getaway. From the views; to the sunset beach; beautiful room view; the level of service provided by our colleague especially Joy and Maureen. The team tries very hard to ensure we recognize our valuable guests and make them feel special with an exceptional, personalized service and "a home-away-from-home experience" at our property. I am thrilled to hear that you had experience our special treats to delight and surprise our guests, our signature afternoon tea and pre-dinner drinks at the Courtyard with live entertainment. We hope you choose to create more memories at the palatial Al Husn whenever your travel brings you back to Muscat. Best regards and wishing you and your family a Happy festive season. Sincerely, Sandro Mazza General Manager

8/10 – Bra

Ebrahim

Likte: Renhold og romkomfort
Not the same
Second time to stay here. Not the same as expected.
Bodde her 4 netter i desember 2019
Svar fra Sandro Mazza den 15. des. 2019
Hi Ebrahim, Thank you very much for your valuable feedback. We are deeply sorry to hear that not everything during your stay was to your fullest satisfaction and it was not the same as your previous stay. I would like to assure you that I have shared your comment with the appropriate hotel leaders and we will have a look into this matter. Wishing you and your loved ones a happy festive season and the team and I are looking forward to welcoming you soon. Sincerely, Sandro Mazza General Manager

10/10 – Utmerket

Anna

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastico
Bodde her 3 netter i desember 2019
Svar fra Sandro Mazza den 11. des. 2019
Dear Anna, Greetings from Shangri-La Al Husn Resort & Spa! Thank you for choosing to stay with us and for taking the time to fill out the Expedia online survey. It is the feedback from guests like you that help us improve our service standards and has made Shangri-La what it is today. Thank you for the great rating. We hope you choose to create more memories at the palatial Al Husn whenever your travel brings you back to Muscat. Sincerely, Sandro Mazza General Manager Shangri-La Al Husn

10/10 – Utmerket

Arto

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent resort hotel in Muscat
This hotel is really luxury resort by service and facilities. The hotel staff is professional and attentive. Hotel beaches and pools are really great. Hotel room price included afternoon tea everyday and free drinks at main terrace between 18-19 every evening. Minibar with beer and softa drinks are included into the price. On the beach you got cooled softdrink box everyday, which was excellent additional service. There are many different restaurants available in the resort area. The great experience overall. Only challenge is a long distance to city and visiting other attractions or interesting nature places close to Muscat.
Bodde her 7 netter i november 2019
Svar fra Sandro Mazza den 8. des. 2019
Dear Arto, Greetings from Shangri-La Al Husn Resort & Spa! Thank you for choosing to stay with us and for taking the time to fill out the Expedia online survey. It is the feedback from guests like you that help us improve our service standards and has made Shangri-La what it is today. Thank you for highlighting the positive aspects of your stay at the luxury Al Husn from service to facilities. The team tries very hard to ensure we make every guest feel special in our property. It will be my pleasure to extend your gratitude to the team. I am pleased to hear that you had experience our special treats to delight and surprise our guests, signature afternoon tea, cocktails at the courtyard, cool boxes offered at the beach and pool. We hope you choose to create more memories at the palatial Al Husn whenever your travel brings you back to Muscat. Sincerely, Sandro Mazza General Manager Shangri-La Al Husn

10/10 – Utmerket

Verifisert reisende

Bodde her 6 netter i november 2019
Svar fra Sandro Mazza den 2. des. 2019
Dear Guest, Greetings from Shangri-La Al Husn Resort & Spa! Thank you for choosing to stay with us and for taking the time to fill out the Expedia online survey. It is the feedback from guests like you that help us improve our service standards and has made Shangri-La what it is today. Thank you for rating our resort ‘5 out of 5’ in your most recent stay experience. We hope you choose to create more memories at the palatial Al Husn whenever your travel brings you back to Muscat. Sincerely, Sandro Mazza General Manager Shangri-La Al Husn

10/10 – Utmerket

Verifisert reisende

Bodde her 7 netter i november 2019
Svar fra Sandro Mazza den 1. des. 2019
Dear Guest, Greetings from Shangri-La Al Husn Resort & Spa! Thank you for choosing to stay with us and for taking the time to fill out the Expedia online survey. It is the feedback from guests like you that help us improve our service standards and has made Shangri-La what it is today. Thank you for rating our resort ‘5 out of 5’ in your most recent stay experience. We hope you choose to create more memories at the palatial Al Husn whenever your travel brings you back to Muscat. Sincerely, Sandro Mazza General Manager Shangri-La Al Husn

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 6 netter i november 2019
Svar fra Sandro Mazza den 26. nov. 2019
Dear Guest, Greetings from Shangri-La Al Husn Resort & Spa! Thank you for choosing to stay with us and for taking the time to fill out the Expedia online survey. It is the feedback from guests like you that help us improve our service standards and has made Shangri-La what it is today. Thank you for rating our resort 5 in your recent stay experience. We hope you choose to create more memories at the palatial Al Husn whenever your travel brings you back to Muscat. Sincerely, Sandro Mazza General Manager

8/10 – Bra

Verifisert reisende

Bodde her 6 netter i november 2019
Svar fra Sandro Mazza den 24. nov. 2019
Dear Guest, Greetings from Shangri-La Al Husn Resort & Spa! Thank you for choosing to stay with us and for taking the time to fill out the Expedia online survey. It is the feedback from guests like you that help us improve our service standards and has made Shangri-La what it is today. Thank you for rating our resort '4 out of 5' in your most recent stay experience. We hope you choose to create more memories at the palatial Al Husn whenever your travel brings you back to Muscat. Sincerely, Sandro Mazza General Manager Shangri-La Al Husn

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The service and ambience at the hotel was excellent. Staff really care and the hotel amenities are an added bonus.
Bodde her 6 netter i november 2019
Svar fra Sandro Mazza den 24. nov. 2019
Dear Guest, Greetings from Shangri-La Al Husn Resort & Spa! Thank you for choosing to stay with us and for taking the time to fill out the Expedia online survey. It is the feedback from guests like you that help us improve our service standards and has made Shangri-La what it is today. Thank you for rating our resort '5 out of 5' in your most recent stay experience. I appreciate your compliments about the excellent property; resort amenities and the level of service exhibited by our colleague. The team tries hard to ensure we make every guest feel special here in our resort. We hope you choose to create more memories at the palatial Al Husn whenever your travel brings you back to Muscat. Sincerely, Sandro Mazza General Manager Shangri-La Al Husn

10/10 – Utmerket

Verifisert reisende

Bodde her 4 netter i november 2019
Svar fra Sandro Mazza den 24. nov. 2019
Dear Guest, Greetings from Shangri-La Al Husn Resort & Spa! Thank you for choosing to stay with us and for taking the time to fill out the Expedia online survey. It is the feedback from guests like you that help us improve our service standards and has made Shangri-La what it is today. Thank you for rating our resort '5 out of 5' in your most recent stay experience. We hope you choose to create more memories at the palatial Al Husn whenever your travel brings you back to Muscat. Sincerely, Sandro Mazza General Manager Shangri-La Al Husn

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved this hotel, fabulous breakfast, helpful and courteous staff. We liked the pool area and sunset beach. Also the small touches of a cool box bought to us round the pool each day with cold drinks. Happy hour each evening, and afternoon tea. were great. Beautiful room overlooking the beach. Loved the fish restaurant which is located in the other property. Also the Spanish and moroccan onsite were excellent too.
Bodde her 6 netter i november 2019
Svar fra Sandro Mazza den 19. nov. 2019
Dear Guest, Greetings from Shangri-La Al Husn Resort & Spa! Thank you for choosing to stay with us and for taking the time to fill out the Expedia online survey. It is the feedback from guests like you that help us improve our service standards and has made Shangri-La what it is today. I am so pleased to hear your compliments about your recent stay experience from the fabulous breakfast, excellent foods we offer in our restaurants, our beautiful room with overlooking view of the beach, level of service exhibited by our colleague, the pool area and sunset beach, our special treats to delight and surprise our guests, our signature afternoon tea and cocktails at the courtyard, the all-time favorite. I have shared your feedback with the hotel team,I am sure that they are extremely proud at their achievement of being able to exceed your expectations. Thank you for staying at the Shangri-La Al Husn Resort & Spa and we hope you choose to create more memories here whenever your travel brings you back to Muscat. Sincerely, Sandro Mazza General Manager Shangri-La Al Husn

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent petit-dejeuner, chambre toujours parfaitement faîte, spa et piscine exceptionnel. Très, très bel établissement, emplacement au calme (inconvenient de cet avantage pas d'autres resto proches, car restos Sultanah et sharazad bons mais cher et rapport qualité/prix/service du coup moyen).
Bodde her 7 netter i november 2019
Svar fra Sandro Mazza den 13. nov. 2019
Dear Guest, Greetings from Shangri-La Al Husn Resort & Spa! Thank you for choosing to stay with us and for taking the time to fill out the Expedia online survey. It is the feedback from guests like you that help us improve our service standards and has made Shangri-La what it is today. Thank you for your positive comment about the resort room, tranquility of our resort, the Spa, excellent food we offer in our restaurant especially at the breakfast location and our iconic infinity pool. Our rates are comparable to similar hotels in our neighborhood, as we feel we provide some of the best value because of our prime location and personal service standards. We’re sorry that this was not your impression this time around. Thank you for staying at the Shangri-La Al Husn Resort & Spa and we hope you choose to create more memories here whenever your travel brings you back to Muscat. Sincerely, Sandro Mazza General Manager Shangri-La Al Husn

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 7 netter i oktober 2019
Svar fra Sandro Mazza den 11. nov. 2019
Dear Guest, Greetings from Shangri-La Al Husn Resort & Spa! Thank you for choosing to stay with us and for taking the time to fill out the Expedia online survey and for rating our resort 5 for your recent stay experience. We are looking forward to welcome you soon at the palatial Al Husn Sincerely, Sandro Mazza General Manager

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Beautiful hotel with breathtaking views of the mountains and sea. Service was impeccable. They truly go out of their way to ensure you have an amazing stay. The hotel is far from the city center, but with everything offered in the hotel you don’t really need to leave. Would definitely recommend it.
Bodde her 4 netter i oktober 2019
Svar fra Sandro Mazza den 28. okt. 2019
Dear Guest, Greetings from Shangri-La Al Husn Resort & Spa! Thank you for choosing to stay with us and for taking the time to fill out the Expedia online survey. It is the feedback from guests like you that help us improve our service standards and has made Shangri-La what it is today. Thank you for your feedback about the breathtaking view of the mountains and sea and the level of service exhibited by our colleague, as we strive to make sure that all our valued guests will receive a personalized service with a smile. Thank you for staying at the Shangri-La Al Husn Resort & Spa and we hope you choose to create more memories here whenever your travel brings you back to Muscat. Sincerely, Sandro Mazza General Manager Shangri-La Al Husn

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Spacious rooms, nice breakfast buffet with a la carte options included, afternoon tea and evening drinks and canapés included. Beautiful location with a stunning sunset. Room was not that clean though
Bodde her 1 natt i oktober 2019
Svar fra Sandro Mazza den 24. okt. 2019
Dear Guest, Greetings from Shangri-La Al Husn Resort & Spa! Thank you for choosing to stay with us and for taking the time to fill out the Expedia online survey. It is the feedback from guests like you that help us improve our service standards and has made Shangri-La what it is today. I am pleased with your compliments about the spacious room, beautiful location, stunning sunset view, amazing buffet breakfast which has à la carte options for hot food. I am delighted to hear that you had indulged in our signature afternoon tea and courtyard cocktails. I appreciate your constructive feedback regarding the room cleanliness, I have shared the same with our Director of Housekeeping to avoid reoccurrence of similar issues in the future. The entire team and I are looking forward to welcome you again. Sincerely, Sandro Mazza General Manager

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 7 netter i september 2019
Svar fra Sandro Mazza den 10. okt. 2019
Dear Guest, Greetings from Shangri-La Al Husn Resort & Spa! Thank you for choosing to stay with us and for taking the time to fill out the Expedia online survey. It is the feedback from guests like you that help us improve our service standards and has made Shangri-La what it is today. I do appreciate you rated our resort 5 in your recent stay. Thank you for staying at the Shangri-La Al Husn Resort & Spa and we hope you choose to create more memories here whenever your travel brings you back to Muscat. Sincerely, Sandro Mazza General Manager Shangri-La Al Husn

10/10 – Utmerket

Verifisert reisende

Bodde her 7 netter i september 2019
Svar fra Sandro Mazza den 10. okt. 2019
Dear Guest, Greetings from Shangri-La Al Husn Resort & Spa! Thank you for choosing to stay with us and for taking the time to fill out the Expedia online survey. It is the feedback from guests like you that help us improve our service standards and has made Shangri-La what it is today. I do appreciate you rated our resort 5 in your recent stay. Thank you for staying at the Shangri-La Al Husn Resort & Spa and we hope you choose to create more memories here whenever your travel brings you back to Muscat. Sincerely, Sandro Mazza General Manager Shangri-La Al Husn

10/10 – Utmerket

MG

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is beautiful. Staff are excellent, especially Said at the pool. Everyone is great, willing to help and you can really relax. This is our third time at Al Husn, highly recommended
Bodde her 1 natt i september 2019
Svar fra Sandro Mazza den 13. okt. 2019
Dear MG, Greetings from Shangri-La Al Husn Resort & Spa! Thank you for choosing to stay with us and for taking the time to fill out the Expedia online survey. It is the feedback from guests like you that help us improve our service standards and has made Shangri-La what it is today. I do appreciate your positive comments about our resort and the level of service exhibited by our colleague. It is always most gratifying when our guests recognize the efforts that our colleague put into guest service and please note your feedback has been shared with the hotel team. I am sure they have enjoyed receiving the feedback and are extremely proud at their achievement of being able to exceed your expectations. Thank you for staying at the Shangri-La Al Husn Resort & Spa and we hope you choose to create more memories here whenever your travel brings you back to Muscat. Sincerely, Sandro Mazza General Manager Shangri-La Al Husn