Hoteller i Mumford

«Our room was dirty. although it was made the towels and sheets had stains and smears on them. our toilet paper was on its last few sheets and just overall dirty we were nervous about even going under the sheets when we slept but for convenience the stay wasn’t terrible just not cleanly»

«Our room had no soap in the shower or for the sink. There was no ice bucket. When I called the desk, she told me she couldn’t leave the desk. I went down and she found me some soap, but no ice bucket. Finally one of the floor attendants got us one. We stayed 2 days, when we’re gone for the day and came back our room was not cleaned, no new towels. I asked about this and they said I needed to request to have the room cleaned. No one told us this at check-in. I had to ask for towels since they ...

«Good breakfast and small useful gym. Steps from airport.»

«The rooms have a very strong humid and moldy smell. The location is convenient. Breakfast is good.»

«Good»

«N/A»

«Close to RIT and restaurants. Comfortable and easy temperature control. Decent. Friendly staff.»

«Clean rooms and amazing breakfast.»

«I liked the hotel, it was clean and friendly staff. The cleaning people came in to my room all morning, to check if I was there even that I put the sign on the door. That I didn't like. »

«Parking was good, breakfast was so lacking I passed and went to Dunkin’ Donuts! Room was at rip off rate for college graduation. Very dated. Front desk staff was very good!!»

«Well it was a run of the mill best western nothing fancy nothing bad. Until the morning of checkout i didnt put a do not disturb sign up house keeping knocked and was coming in i quickly said he please don’t come in, and the person with house keeping was so friendly and kind about the whole situation that interaction is what set this best western above the rest.»

«Our stay was disappointing from the moment we arrived. We checked in during the evening when the hotel was not busy, yet we still had to wait several minutes because the front desk receptionist (I believe her name was Debby) was apparently at the gas station on the corner. During that time, the hotel entrance and desk were left completely unattended, which felt unsafe and unprofessional. Although this is advertised as a smoke-free property, the receptionist was smoking behind the counter, and ...

«This hotel looks a little bit like it's from an old horror movie. Very long dark hallways. We entered into our room and there were splatters of something running down the wall, some sort of white stains all over the bag the blow dryer was in, the bottoms if the doors were all splintered and I could not bring myself to walk barefoot on the carpet. We lifted the mattress up to check for cleanliness and found a used sleep mask. I would not stay there again.»

«Love this hotel. They have remodeled it since last we stayed. Looks great. Issues. The bathroom in the lobby. Someone broke the door off the stall. Not sure how long it was like that but no one was trying to fix it. There was a stained bed sheet by laundry room in the hall. Not hotels fault but someone should have not let it sit for an entire night. Lastly, hall by rooms 130s smelt like animal urine. If guests are extended they should clean after themselves. Hotel just needs to be more ...

«They are not pet friendly. They are pet tolerant. They will take $50 from you if you bring a pet. Exorbitant, excessive, unreasonable, and unflinching. I also have not yet been refunded my incidental charges deposit»

«PROS: Comfortable bed, nature view (even side of hallways), reasonable hot breakfast. CONS: $8 parking per day, lights in room were mostly dim, soap amount was low at beginning of my stay, hotel itself and the room showed many signs of wear, toilet is quite low hence ultra uncomfortable.»

«I was not told until I checked in and paid that there was no elevator and I had to lug my stuff up 2 fights of stairs. I am physically able but at times travel with older folks who would not be able to do that. I got there late and the vending machine on 2nd floor did not work to get drinks. I told the desk next day. Breakfast was fresh and food area very clean. Maybe a few food items for those who arrive late to buy would be good. »

«When I arrived the front desk was closed and a woman and what appeared to be her family was sitting in the lobby. She had a list in her hands and told me I could not check in because her system was down and I would have to go somewhere else. There was no attempt to recommend other services in the area or allow me to use the phone. I had asked is there was a restroom I could use after traveling 6 hours to get there - she said no. While we sat in our car trying to work with Expedia to get a new ...

«I missed not having breakfast»