Hoteller i Mullens

«Booked this room last minute when weather forced me to change my plans. Front desk staff was friendly and helpful, but the place is extremely tired and run-down. You can tell this is where people party during the ski season. Carpets were very worn and questionably clean. While the major areas (toilet, bed) were clean enough, there was hair and dust on the floors along with holes and scuff marks on the walls. Room furniture is old and worn out, but functional. The bed was hard but served its ...

«Very clean and all staff were kind and answered questions. Coffee/tea available ATC. WiFi worked well. No complaints.»

«It was a place to sleep for the night. Very outdated, needed a lot of upgrades and our room was in a separate building from the main hotel. The breakfast was not great. Staff was very friendly.»

«The room looked nice but the bathroom floor was sticky to walk on. Also the bathroom contained some items left from previous guest. The WiFi did not work good enough to keep the internet to allow computer work to be accomplished. The complementary breakfast was good. We also had cigarette smoke smell in the room through the night. 5 AM there was gurgling water noise sounding like the toilet was overflowing. It was the tub drain gurgling water probably from a neighboring room’s shower. We will ...

«Liked the location. Carpet in room was dirty. Room smelled like there had been a dog previously.»

«Property in need of some TLC...suggest a coffee maker in rooms or available in lobby; no clock in room....no guide for tv...no eggs or fruit available at breakfast...just the little things that add to the stay.»

«Loved the shower with really hot water and good pressure. Room was ok, but my husband and I BOTH had an allergic reaction to the sheets on the bed. Stayed in 4 other hotels on this trip and had no issues, but the detergent or softener on these sheets made us itch. The sheets were also rough to the touch. Checked thoroughly and saw no evidence of bed bugs, so we think it must be the detergent/softener. We ended up leaving a little before midnight and driving home overnight since we didn't ...

«staff was very helpful and even got us checked in a little early. room was nice and clean»

«We really enjoyed the property! Staff was friendly, breakfast was great, and property was well maintained»

«Room was clean and breakfast was good.»

«Staff was very helpful and considerate.»

«The staff was exceptional. They were doing the best they could to keep up. Hotel was near sold out and it was obviously understaffed. Grime everywhere, crumbs in carpet, broken floor tiles in bathroom, large stains on furniture and bedding. We moved a chair to play cards and there were hair products under it that had definitely been there for months, given all of the dust/hair/dirt on them. There were teenage girls (approximately 14-15 years old) working... running towels and blankets to ...

«Shower head need changing bc of leak but great»

«Great staff»

«The good: beds and pillows were very comfortable. The bad: AC fan controller not working properly. Staff struggled to key the room. Fitness center was closed due to broken equipment. Staff not wear Uniforms. Finishes in room were very outdated. Faucet in bathroom was very loose. Hotel cost was about twice what it was worth. I would not stay there again unless the cost was much lower.»

«Sheets were not cleaned. No toilet tissue at all !!! No coffee. Not as advertised at all. Lots of broken things inside. »

«My wife and I recently stayed at your property during our first visit to West Virginia, and unfortunately the condition of the room fell far short of what we expected for a $300+ stay. When we checked in, we found: Mold in the bathroom Mismatched sink handles that both turned the same direction Visibly filthy walls with peeling wallpaper Pillows stained a dark brown shade, clearly not clean Only one working elevator, which was constantly backed up Non-functioning ice machines on our floor I’ve ...

«My wife waited a long time for yogurt machine to be refilled Coffee was empty when we went to leave Staff seemed overwhelmed There was a lot of running around the halls late into the night The fire alarm woke me earlier than planned and then went off two more times»

«Not good »