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Anmeldelser av Best Western Mulberry Hotel

2.5 out of 5
Best Western Mulberry Hotel
2525 St. Road 60 East, Mulberry, FL

Anmeldelser

7,6

Bra

Rangering på 10 − Utmerket. 140 av totalt 411 anmeldelser." "
Rangering på 8 − Bra. 125 av totalt 411 anmeldelser." "
Rangering på 6 − Grei. 73 av totalt 411 anmeldelser." "
Rangering på 4 − Dårlig. 34 av totalt 411 anmeldelser." "
Rangering på 2 − Forferdelig. 39 av totalt 411 anmeldelser." "

7,8/10

Renhold

8,2/10

Personale og service

7,4/10

Fasiliteter

7,4/10

Overnattingsstedets bygg og tilstand

7,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Vanessa og Fort Lauderdale

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Perfect
Bodde her 1 natt i april 2024
Svar fra Samantha Assistant Manager den 22. apr. 2024
Thank you for completing our survey . It was a pleasure to meet you and hope to see you back soon .

6/10 – Grei

Mel

Likte: Personale og service
Bodde her 1 natt i mars 2024
Svar fra Samantha Assistant Manager den 28. mars 2024
Thank you for completing our survey . I do apologize that your stay was 3 and not a 5 . We will be finished with the remodeling soon . I do hope that you will come back to see us soon . Thank you again .

8/10 – Bra

Alex

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The AC was very noise The phone did not work & the desk chair went down when you sat in it. They fixed both of the problems. All of the TV listings were wrong. (card & on TV)
Bodde her 3 netter i mars 2024
Svar fra Samantha Assistant Manager den 15. apr. 2024
Thank you for completing our survey and staying with us . It was a pleasure to meet you and we do hope to see you again soon .

2/10 – Forferdelig

Danielle og Oregon City

Reiste med familie og små barn
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The staff was very friendly, however the facility was awful. Terrible musty smell, like mold. Very humid in the room even with the AC on 68. Hallway smelled like marijuana. There werekmited memories like extra pillows. There was a beeping sound outside that started around 3am that kept us awake. The room was relatively clean but not comfortable - bed was hard. We had to exit our stay a day early because of the discomfort. Worst motel experience.
Bodde her 2 netter i mars 2024
Svar fra Samantha Front Desk den 21. mars 2024
Thank you for completing our survey . I do apologize for your inconvenience . We are remodeling the hotel and i will document bed discomfort from mattresses .

4/10 – Dårlig

Robert

Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Middle of renovation. Seemed like i was the only guy there that wasnt working on renovations.
Bodde her 3 netter i mars 2024
Svar fra Samantha Assistant Manager den 15. mars 2024
Thank you for completing our survey and it was a pleasure to meet you . I do apologize for any inconvenience. We want each and every guest to be happy with there stay .

6/10 – Grei

Silene

Forretningsreisende, Reiste med familie
Likte: Personale og service
Le falta limpieza a los baños.
Bodde her 1 natt i mars 2024
Svar fra Samantha Front Desk den 11. mars 2024
Thank you for completing our survey . I do apologize and I will address this issue with housekeeping .Thank You .

10/10 – Utmerket

Kim

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lady at front desk is professional and pleasant to work with
Bodde her 1 natt i mars 2024
Svar fra Samantha den 8. mars 2024
Hello Kim,Thankyou for valuable time you spend to give your opinion. Looking forward to see you again.

6/10 – Grei

Walter

Reiste med partner
Likte: Renhold og personale og service
Property located on highway in a small town. The hotel is undergoing renovations that hopefully will improve its deficiencies. Flooring uneven and loose laminate boards. The television didn’t work in our room.
Bodde her 1 natt i mars 2024
Svar fra Samantha den 6. mars 2024
Thank you for completing our survey . We are remodeling at this time .I do apologize for the TV not working and the cable because lose . We do hope you come back soon . It was a pleasure to meet you .

10/10 – Utmerket

William og Sarnia

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Business goes on during renovations. Great location between Mulberry & Bartow, FL. Traffic noise during the day (get that anywhere in Florida). Lots of parking spaces except by front door. Staff great, eager to please. Hot & cold breakfast available. Always a pleasant, comfortable stay.
Bodde her 1 natt i februar 2024
Svar fra Samantha Assistant Manager den 3. mars 2024
Thank You for completing our survey and for your understanding . Yes we are remodeling the hotel to better customer satisfaction for each and every guests . It was a pleasure to meet you and we hope to see you again in the future . Thank you again .

10/10 – Utmerket

ceacelia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Friendly customer service
Bodde her 5 netter i februar 2024
Svar fra Samantha den 20. feb. 2024
Thank you for completing our survey . I hope you enjoyed your stay and I was so happy to see you again . I also hope to see you again soon :)

6/10 – Grei

Verifisert reisende

Not As Good This Time
We have previously stayed at this hotel many time with no problems. This hotel is currently being renovated, which is needed. Our room was clean but daily, there was small amounts of trash in the corridors. Our greatest concern was that the bed springs squeeked terribly-metal on metal. They need to be replaced. Due to the renovation, many rooms were unavailable. We were assigned an end room at the exit door on the second floor--noisy. The ground floor outside door remained unlocked the entire stay.
Bodde her 2 netter i februar 2024
Svar fra Samantha den 20. feb. 2024
Thank you for completing our survey . Yes we are renovating the hotel and we do apologize for your inconvenience. We did advise maintenance bed frame issue and also called the man who repairs the door locks .

6/10 – Grei

Glenn og PLAINVILLE

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Some improvements, some not finished. Poor bed, too $$ for what you get.
Svar fra sam den 13. feb. 2024
Hello Glenn,I am so sorry for the inconvenience. We are remodeling the Hotel completely. New beds are coming soon. Hope to see you again.

10/10 – Utmerket

Stephanie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was good. I didn't like that the back door did not lock. But the staff was very friendly nice and friendly. I would stay there again if need be.
Bodde her 2 netter i februar 2024
Svar fra Samantha Front Desk den 6. feb. 2024
Thank you for completing our survey . We have addressed the issue with the back door . It was a pleasure to meet you and hope we see you again soon . Thank you again .

8/10 – Bra

Catherine

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Está muy bien ubicado. Lo único que no me gustó, es que tiene un olor particular a humedad que deben mejorar, de resto la atención del personal fue estupenda
Bodde her 2 netter i februar 2024
Svar fra Samantha Front Desk den 6. feb. 2024
Thank you for completing our survey . We will address that smell issues asap. It was a pleasure to meet you and hope we see you again soon . Thank you again .

2/10 – Forferdelig

eric

Forretningsreisende
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Went into my room the bathroom and the floors were dirty. They charged me more than it said when I booked it. The floor in my room was coming up in many many places as you walked across of it the tiles lifted up. It was very musty. Nothing worked properly, when I went down to breakfast, they ended an hour before they said it was supposed to end and I couldn’t get breakfast because they said they weren’t many people there
Bodde her 1 natt i januar 2024
Svar fra Samantha Front Desk den 21. jan. 2024
Thank you for completing our survey . I do apologize for your room and it will be addressed ,hotel under construction and breakfast signs are posted 6AM to 9AM.

8/10 – Bra

Glenn

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2024
Svar fra kaur den 11. jan. 2024
Thank you for completing our survey , It was a pleasure to meet you and we hope you will come back soon .

8/10 – Bra

patrick

Tub does not drain, property did not instill confidence upon arrival. Seems less than clean. Bed mattress is not quality. AC does not work well - makes a lot of noise but doesn’t cool well. Maybe they recently acquired the property and are working to bring up level of quality, but I would definitely prefer a nicer more comfortable accommodation.
Bodde her 1 natt i januar 2024
Svar fra SAM den 11. jan. 2024
Thank you for completing our survey . I do apologize for your inconvenience .

2/10 – Forferdelig

christopher

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The stay was a tragedy from the beginning. You are helpless to do anything because the room is non-refundable. I arrived to find that the hotel had no power. The receptionist was all alone sitting in the dark without any back up power. The power did not come back on until after 2am. I was stuck taking the room and went to the closest hardware store and bought candles for myself and the front desk lady all by herself in the dark. I went to the room which was cold and obviously dark. I had nothing to do but sit in the dark so I decided to try and take a shower thinking that surely they have huge boilers and there would at least be hot water or at best warm. I was wrong. I was hesitant to go anywhere because of the bad storms we were having. I tried to sleep because it was very cold. I dozed for a little while and sat in the dark for a few hours. I could not take the cold any longer so I went and sat in my car with the heat on. Looking around at the property I noticed several windows with the curtains were hanging only attached to one side. The property had litter and the beds had beer bottles thrown in it. The landscaping was in a terrible state of neglect. The room was neglected as well when the power finally came on. There was black mold in the bathroom, the shower flooded the floor and the slow drains were an issue. There was no internet,remote didnt work and floor lifting up posing trip hazard. Never will I stay again. Awful experience. mgmt is awful.
Bodde her 1 natt i desember 2023
Svar fra Samantha front desk den 18. des. 2023
Thank you for completing our survey . I do apologize for your inconvenience . Yes there was a bad storm in this area that day and night . Yes we lost power in this area as did most of the other businesses near us. The winds werebad as well so yes there was debris that was takin care of . We also have rooms under construction .I again apologize and hope that maybe one day you give us a 2nd chance . Thank you again

10/10 – Utmerket

Veronica

Likte: Renhold og personale og service
Bodde her 1 natt i desember 2023
Svar fra Kaur den 15. des. 2023
Hello Veronica,Thank you for completing our survey . It was our pleasure to meet you . We do hope to see you again soon :) Thank you again

8/10 – Bra

Ezequiel

Bodde her 1 natt i desember 2023
Svar fra Samantha Front Desk. den 6. feb. 2024
Thank you for completing our survey . It was a pleasure to meet you and hope we see you again soon . Thank you again .

2/10 – Forferdelig

Joshua

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Worst place ever! Stunk literally.
Bodde her 1 natt i desember 2023
Svar fra Samantha Front Desk . den 12. des. 2023
Thank you for completing our survey . I do apologize for your inconvenience . Hotel is under remodeling and construction . Thank you

10/10 – Utmerket

Cynthia

Likte: Personale og service
I would definitely stay again if ever in the areas
Svar fra kaur den 13. feb. 2024
Hello Cynthia,I really appreciate your response, Looking forward to see you again. Thanks

10/10 – Utmerket

Iliana

Bodde her 1 natt i desember 2023
Svar fra Samanatha Front Desk den 8. des. 2023
Thank you for completing our survey . I was a pleasure to meet you . We hope to see you again soon .

10/10 – Utmerket

James

Bodde her 2 netter i desember 2023
Svar fra Thank you , Samantha Front Desk den 7. jan. 2024
Thank you for completing our survey , It was a pleasure to meet you and we hope you will come back soon .

6/10 – Grei

Brian

Likte: Renhold, personale og service og romkomfort
Ok place.
It was kind of run down for the price. Nothing fancy.
Bodde her 1 natt i november 2023
Svar fra Samantha Front Desk den 12. nov. 2023
Thank you for completing our survey . It was a pleasure to meet you and I hope to see you again soon.

6/10 – Grei

Rafal

Reiste med familie
Likte ikke: Romkomfort
Bodde her 1 natt i november 2023
Svar fra Kaur den 14. nov. 2023
Hello Rafal,I really appreciate for you valuable time you took out of your busy schedule to review your stay. You never left any comments. I really want to now what make you give only 6 out of 10 so we can improve it for your next stay .

8/10 – Bra

Vania

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra Samantha Front Desk den 5. nov. 2023
Thank you for completing our survey . It was a pleasure to me you and hope you come back soon .

8/10 – Bra

Wynona og Nocona

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Clean, quiet and great staff
Bodde her 1 natt i oktober 2023
Svar fra Samantha Front Desk den 23. okt. 2023
Thank you for completing our survey . It was a pleasure to meet you and hope to see you again soon :)

10/10 – Utmerket

Roman og Pembroke Pines

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Enjoyed it.
Bodde her 1 natt i oktober 2023
Svar fra Samantha Front Desk den 22. okt. 2023
Thank you for completing our survey . It was a pleasure to meet you and hope you return soon :)

10/10 – Utmerket

Justin

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2023
Svar fra Kaur den 13. okt. 2023
Hello Justin,Thank you for completing our survey . It was our pleasure to meet you . We do hope to see you again soon :) Thank you.

8/10 – Bra

Charlotte

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i september 2023
Svar fra Kaur den 13. okt. 2023
Hello Charlotte,Thank you for completing our survey . It was our pleasure to meet you . We do hope to see you again soon :) Thank you.

10/10 – Utmerket

Colleen

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was great. The gentleman who checked us in was very polite and accommodating. I think his name was Prob or something different like that. Samantha was also very nice and accommodating. Our room was very clean. The shower pressure was really good and there was plenty of hot water for the shower. Breakfast was good...the coffee was excellent. I think the A/C in the lobby and breakfast area wasn't working because it was VERY warm but our room was super cold. All in all, it was a good stay even though it was a short stay. I would recommend staying there. I felt like the price was very reasonable as well.
Bodde her 1 natt i august 2023
Svar fra SAMANTHA den 1. sep. 2023
Thank you for completing our servey . It was our pleasure to meet you . We do hope to see you again soon :) Thank you.

10/10 – Utmerket

Harold

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Everything was just wonderful
Bodde her 1 natt i juli 2023
Svar fra Samantha den 9. juli 2023
Thank you for completing our servey . It was our pleasure to meet you . We do hope to see you again soon :) Thank you again ,Samantha Front Desk

10/10 – Utmerket

Marie

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2023
Svar fra Samantha Front Desk den 28. juni 2023
Thank you for completing our servey . It was a pleasure to meet you .We hope to see you again soon .

8/10 – Bra

Wanda

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i juni 2023
Svar fra KAUR den 12. juni 2023
Hello Wanda,I ppriciate for your time you took to review for your stay. We will be looking forward to see you gain.Thanks

8/10 – Bra

Wanda

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i juni 2023
Svar fra Kaur den 12. juni 2023
Hello Wanda,I ppriciate for your time you took to review for your stay. We will be looking forward to see you gain.Thanks

6/10 – Grei

Isaias

Reiste med familie
Likte: Personale og service
El baño no tenia seguro en la puerta, la habitacion huele mal, las camas son full no queens. El desayuno ok.
Bodde her 3 netter i mai 2023
Svar fra Samantha Front Desk den 10. mai 2023
Mr Isaias ,We would like to apologize for not exceeding your expectation. We are very conscious that it is so difficult to exceed the expectations of each guest, however, we do all sorts of efforts to make this place the best one.

10/10 – Utmerket

Michael

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nothing too fancy but very clean, and well maintained. The front desk attendant was extremely helpful with everything we needed and I was very grateful. I would return if the front desk attendant was the same person or someone with the same quality of customer service. It made the difference for us.
Bodde her 1 natt i april 2023
Svar fra Samantha Front Desk den 30. apr. 2023
Thank you for completing our servey . It was a pleasure to meet you . We do hope to see you again soon .

8/10 – Bra

Jorge

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i april 2023
Svar fra Samantha Front Desk den 30. apr. 2023
Thank you for completing our servey . It was a pleasure to meet you . We do hope to see you again soon .

10/10 – Utmerket

Demin og Suwanee

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice and clean hotel. And the breakfast is also better than other similar ones.
Bodde her 2 netter i april 2023
Svar fra Samantha Front Desk den 30. apr. 2023
Thank you for completing our servey . It was a pleasure to meet you . We do hope to see you again soon .

8/10 – Bra

Deborah

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean room. Clean hotel overall. Even though it was right off the highway, the room was very quiet.
Bodde her 1 natt i april 2023
Svar fra Samantha den 7. apr. 2023
Hello Deborah,Thanks for taking the time from your busy schedule to review. Hope to see you again.

10/10 – Utmerket

Nichole

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Pleased with our stay
Thus Hotel provides exactly what you need. Comfy bed, clean room and bathroom, fridge, microwave and great a/c. We were very please with everything.
Bodde her 2 netter i mars 2023
Svar fra R Kaur den 4. apr. 2023
Hello Nichole,Your reviews are very important for us. Thanks a lot.

10/10 – Utmerket

Robert

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Should be a 3 star at minimum.
I really liked this place. Room is very clean and comfortable. Samantha at the front desk is great, and their free breakfast was the perfect finish to my stay.
Bodde her 1 natt i april 2023
Svar fra Samantha Front Desk den 2. apr. 2023
Thank you for completing our servey . It was a pleasure to meet you . We hope to see you again soon :)

10/10 – Utmerket

Manuel og Blythewood

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Room was clean and everything worked. The staff was friendly and helpful.
Bodde her 3 netter i mars 2023
Svar fra Samantha Front Desk den 2. apr. 2023
Thank you for completing our servey . It was a pleasure to meet you and we hope to see you again soon :)

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A good value compared to other hotels in the area.
The check-in was excellent. Arthur was friendly, helpful, and professional. One of the best check-in experiences I've had. The hotel was OK. The room was a little small for two queen beds, but the room was clean and the beds were comfortable. Overall, it was a good value for the price, compared to the price of other hotels in the area. We would stay there again.
Bodde her 1 natt i mars 2023
Svar fra Samantha Front Desk den 31. mars 2023
Thank you for completing our servey . We do hope to see you again very soon :)

8/10 – Bra

Diane

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property is convenient for our needs while relocating and was reasonable compared to other properties.
Bodde her 2 netter i mars 2023
Svar fra Samantha den 28. mars 2023
Hello Diane,Thank you and we hope to see you again soon . :)

10/10 – Utmerket

Janice

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2023
Svar fra Kaur den 28. mars 2023
Hello Janice,Thank you and we hope to see you again soon . :)

10/10 – Utmerket

Nancy og Killaloe

Bodde her 1 natt i mars 2023
Svar fra Front Desk Samantha den 30. apr. 2023
Thank you for completing our servey . It was a pleasure to meet you . We do hope to see you again soon .

8/10 – Bra

David

Reiste med familie
Likte: Personale og service
Bathroom aged. Calk and grout aged and mildew or missing
Bodde her 2 netter i mars 2023
Svar fra Samantha Front Desk den 26. mars 2023
Thank you for completing are survey . I do hope you will stay with us again . We will do our best to make changes .

10/10 – Utmerket

Ulf

Bodde her 5 netter i mars 2023
Svar fra Samantha Front Desk den 22. mars 2023
Thank you and we hope to see you again soon . :)