Hoteller i Mount Vernon

«The room’s definitely needs some upgrades.»

«Staff was rude and charged me a 50$ pet fee for support animal I've had since my discharge from the military. She is certified to notice and prevent several different health issues so I had no problem paying the pet fee. By law it was all illegal and I kept mouth shut, cause I reported their business like I am supposed to too the ADA.»

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«They gave me a handicap room and the shower floor had a hole in it that was all taped up, the shower floor dropped 2.5 inches below the drain grate»

«We had a wonderful stay. The accommodations were clean and comfortable, and the breakfast buffet provided plenty of excellent choices. While we missed having a refrigerator and microwave in our room, the overall experience was still highly positive.»

«Wonderful!»

«The night of our stay our flight was delayed. When we called the hotel (several times with updates) the front desk attendants were helpful and kind. Finally, after arriving late into the night, we were greeted warmly by name. The entire property was clean, modern, and fresh. Breakfast was a notch above the normal hotel fair. We left feeling energized even, despite the weather delayed flight, causing a little less sleep than hoped for.»

«The morning staff were very friendly and helpful. The lady at the desk helped me find an ice machine. A nice gentleman and I chatted about my love for the cinnamon rolls you can only find at their hotels. And the breakfast attendant kept everything clean, and even packed up an extra cinnamon roll for us to take along. We left there ready for a good day.»

«No working ice machines in the whole building, and breakfast wasn’t ready sat morning»

«The room was clean but a bit out of date. Breakfast was good. Friendly staff. Unable to use pool/hot tub due to an incident with another guest which was disappointing since we booked the hotel for the hot tub.»

«The room itself was clean. The pool was not at all. It was gross. The hotel is close to a highway and the noise level is very high. If I were to stay again I would request a room on the parking lot side of the hotel. And I wouldn't bring my swimsuit. Seriously, gross.»

«No ty»

«Free parking, staff was helpful and attentive, room was clean but rundown. The common areas of the hotel are terribly dirty and disgusting. The carpets all need removed and updated. Just not what we have experienced at other Bally properties. The casino is clean and carpets are newer and well maintained. The sports bar in the casino has great food and service. If you are going to gamble, I recommend this casino, but I would not stay at this hotel again.»

«Pro: One of the most comfortable beds I have slept on in a hotel. Con: Furniture had extremely heavy dust all over.»

«Hello, The Breakfast is nothing to write home about. VERY Generic basic offers. We stayed 3 nights and only ate breakfast once there because it was so Generic. Room was nice , The have nothing interesting on the TV Guide, but you really don’t need to be in front of the TV, we like to wind down at bedtime watching something good and didn’t really have that. No plastic utensils or any kind for Coffee»

«Staff was friendly. Hotel was dated. Air conditioning was old and loud»

«Everything was clean, the beds are comfy compared to other places we've stayed. Staff was all friendly & helpful.»

«Best breakfast of our road trip! Rooms were what you’d expect.»