Hoteller i Mount Vernon

«Easy access from highway, and there were plenty of parking spaces. Staff member was friendly and sign in was quick and easy. The room and bathroom were both clean. Sheets pillow cases blankets and towels were also clean. The heater-air conditioning unit was quiet, but difficult to regulate. After cooling down the room I turned it off for the night. No elevator, so I had to trudge up two lifts of stairs to get to my room on the 2nd floor. Overall a decent place to stay.»

«No notice when booking that the pool was closed. No notice from the staff at check in that the pool was closed. The only sign that the pool was closed was by the door to it.»

«I understand the need for places like this. My wife and I booked a room as it was the only place in Waterville under like $300. I was still disappointed with it. I am by no means hard to please but we decided to drive the hour and a half home after a concert versus staying here. Some paint and general care would go a long way at a place like this. We stayed in our room for about 5 minutes. It was dirty, footsteps above us were extremely loud, and it was just very depressing.»

«Just great for a road trip stopover!»

«Great venue»

«Everything was the way it should be.»

«Basic, clean hotel. No frills, was as basic as it comes, good clean rooms, good beds, no loud guest or outside interference.»

«The support and service was outstanding! The Inn had a wonderful vibe - sitting on the front porch felt like sitting on the front pot at my home. It felt like a place where everyone knew your name. By the time breakfast ended, the other guests were sitting at our table where we talked for what seemed an hour. Highly recommend!»

«Picked the location partly due to having a pool for 3 kids. The sign says “closed for cleaning”. So you would think it’s closed for cleaning. The kids got up the next day and put their suits on before breakfast- sign still up. The front desk says the ceiling fell down and it is out for a couple of months. So wouldn’t you update the website and actual sign? Dirty dishes still in the dishwasher Bowl broke ln and chipped still in circulation Shower pressure minimal Couldn’t get the fan to ...

«The room had updated bath, clean and nicely appointed. Comfortable bed and pillows were perfect! Breakfast was good, the ladies were very nice. Overall, great experience with it being our first time staying at a Hampton Inn. Will definitely stay at others.»

«There was an indoor & outdoor pool, a spa, wonderful staff & comfortable beds.»

«Outstanding accommodations and staff. Will highly recommend this hotel!»

«Wonderful»

«No breakfast no pets not even service dogs. Staff argue and say your wrong. Thought customer always right. Claimed dogs were in room cause dog hair on dresser off clothes. But did not. No pool nothing for kids. Cost more then what should for what you get. »