Hoteller i Mount Sterling

«We were in the area for a wedding. The hotel was a very good choice for the area. The breakfast buffet was terrific; the beds were comfortable, and we were able to enjoy the pool. Unfortunately, the elevator was out over the weekend. Our room was on the 3d floor. The regular desk staff who were there throughout the weekend were sympathetic, but not creative in problem-solving. However, at checkout, when I asked for a discount, the manager refunded our entire payment.»

«Pro-Night front desk was wonderful. Check in was a friendly experience. Cons- room was dirty and not well maintained. Bed was VERY uncomfortable. Owner was not helpful in any way during the stay.»

«The ev charging station didn’t accommodate cars that weren’t Tesla!!»

«Our only complaint were the pillows on the bed, they smelled liked a wet dog. Everything else was nice and clean.»

«Great hotel. Has everything you need. Was clean and great amenities.»

«Burns on the comforter, dirty room. Looks like a drug house. Didn't think there was supposed to be smoking rooms anymore. Very uncomfortable atmosphere. Left without staying there.»

«Fantastic location, room updated but still rough around the edges...issues were.lack of staffing related possibly. First we thought we were staying at a location with amazing amenities, most were not open. Pool was closed all weekend which was a big part of choosing place. The room was not serviced all weekend and we weren't notified about that prior but when packing to leave found a sheet with a list stating no weekend housekeeping and if you wanted clean towels or garbage out it had to be ...

«A/C was terribly loud and struggled to keep room at 68 degrees. Room appointments felt cheap, not worthy of a $100+ price point. Body wash and shampoo smelled like a car air freshener from the 1980's. The while place felt unsafe. Breakfast was minimal and tasted like it was made of synthetic/fake ingredients.»

«Very peaceful and quiet. Stairs were a bit more of a challenge than I anticipated, but next stay I will ask about ground level before I book. Beds very comfortable! Liked the overall atmosphere very much.»

«Great lot of characters»

«It was dirty ,everything was nasty and people up partying all night every night»

«Great beds and friendly staff»

«Price was reasonable; had refrig, micro wave, TV. No phone, no clock.»

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«Staff were friendly»

«Was disappointed that there was no breakfast due to a broken appliance. They offered extra points to Reward members, but nothing to those not a member of Reward program.»

«I checked in last Friday night to this hotel and walked into what can only be described as a cloud of smoke. After talking to the front desk it sounded like there was a mix up with our booking but they assured me they could get us into a non-smoking room. The non smoking room they gave us as it turns out was actually just a previous smoking room that they had swapped a coat of paint on. Which did not matter because the chair in the corner had a cigarette burn and the smoke detector was hanging ...

«Great location»

«My stay was very nice»