Hoteller i Mount Olive

«The Westin has an appearance of a really nice and top class hotel. In reality, I got the feeling that customer service is not a priority at the hotel. The room was clean and nice, but a little small for this type of hotel. But they charge extra for Wifi, something that really should be included. And the charge is per device - so to get online on both my PC, iPad and iPhone, I would have needed to pay 3 times for Wifi. It gives you the feeling that they view you as a product, not a guest. And on ...

«Front Desk was very supportive, polite. They were quietly, behind the scene helping us to navigated through all personal issues we had at that time. David(front desk) reminded me a hotel manager from "Pretty Woman", who foresee and quietly resolves issues before they surface. Their breakfast was excellent. Their fries were delicious. We had various fresh berries every day. All personnel foresee your needs and offer/provide service before you know it. Great team!»

«Very little for breakfast Got woke up by loud talking at 2:45am Sunday morning called.the front desk they said it was a wedding party didn’t really care the party continued upstairs .When I complained again at 8:am they were more concerned that there was no damage from the party .When I called Tuesday morning as requested I was told the recording was only people talking by the elevator. I would not recommend to anyone who wants to get sleep»

«The place is very dated. TV stand was broken. Seemed clean enough but could have been better. Stove worked good but we went and bought our own pan to use because, again, outdated used stuff not so good.»

«Nice hotel»

«Excellence staff!»

«Clean room»

«Food was great, facilities were clean, and the bed (most important to me) was comfortable and supportive.»

«The property was amazing and Kim at the front desk was wonderful. She was professional. She catered to all of our needs.»

«Everything was absolutely perfect for me and my family!»

«I checked out after seeing my room. The owner refused to refund my money! The facility was not updated as advertised. The pictures where staged. The appearance of the room was not even close except for the wallpaper behind the bed! I had to drive further down to stay at the Days Inn which was much nicer. Advice to future travels, keep driving! Very dirty!»

«All good but never got receipt and still hunting for it in email, and Expedia»

«inn did not have our reservation on file. hole in bathroom door. no free breakfast. carpet needs replaced. halls dark. bed was comfortable. no closet. no extra blanket or pillow in room. light in bathroom not working»

«Fantastisk »

«Perfect one night stay! Room was large, bright and clean. Same w/the bathroom. Made the stay so relaxing. Thank you!»

«Management staff were very accommodating and excellent to deal with. Great job.»

«Clean room, close to great restaurants»

«The place is a dump,the curtens were missing, the floor was dirty, looked like there were cockroach in the room, the towels were junk, no cups in the room»