Hoteller i Mount Olive

«The Westin has an appearance of a really nice and top class hotel. In reality, I got the feeling that customer service is not a priority at the hotel. The room was clean and nice, but a little small for this type of hotel. But they charge extra for Wifi, something that really should be included. And the charge is per device - so to get online on both my PC, iPad and iPhone, I would have needed to pay 3 times for Wifi. It gives you the feeling that they view you as a product, not a guest. And on ...

«Front Desk was very supportive, polite. They were quietly, behind the scene helping us to navigated through all personal issues we had at that time. David(front desk) reminded me a hotel manager from "Pretty Woman", who foresee and quietly resolves issues before they surface. Their breakfast was excellent. Their fries were delicious. We had various fresh berries every day. All personnel foresee your needs and offer/provide service before you know it. Great team!»

«This hotel is conveniently located when I visit my daughter, rooms are clean, price is reasonable, staff is friendly, I love that there’s no carpet in the room itself..overall, it’s a good place to stay.»

«The place is very dated. TV stand was broken. Seemed clean enough but could have been better. Stove worked good but we went and bought our own pan to use because, again, outdated used stuff not so good.»

«Nice hotel»

«Very nice. We will be back.»

«Excellence staff!»

«Clean room»

«Food was great, facilities were clean, and the bed (most important to me) was comfortable and supportive.»

«Nice updated room. Great cleaning people. Great people at the desk.»

«The room smelled like mold, the bathroom sink had a huge crack and the faucet wasn’t secure. The tub had rust and there were stains on the ceiling throughout the bathroom and room. I found spiderwebs in one of the corners of the room and the chair had nasty staining. I’m not sure if they are doing remodeling but there was furniture in the halls and staining on all of the carpets (paint and spills that weren’t cleaned). This place is nowhere worth what they are charging per night.»

«I checked out after seeing my room. The owner refused to refund my money! The facility was not updated as advertised. The pictures where staged. The appearance of the room was not even close except for the wallpaper behind the bed! I had to drive further down to stay at the Days Inn which was much nicer. Advice to future travels, keep driving! Very dirty!»

«All good but never got receipt and still hunting for it in email, and Expedia»

«inn did not have our reservation on file. hole in bathroom door. no free breakfast. carpet needs replaced. halls dark. bed was comfortable. no closet. no extra blanket or pillow in room. light in bathroom not working»

«Fantastisk »

«Perfect one night stay! Room was large, bright and clean. Same w/the bathroom. Made the stay so relaxing. Thank you!»

«Management staff were very accommodating and excellent to deal with. Great job.»

«Wonderful modern hotel in a great central location and incredible staff!! The rooms are very clean and spacious and they have a lovely cafe and a nice bar. We lived staying here!»

«The place is a dump,the curtens were missing, the floor was dirty, looked like there were cockroach in the room, the towels were junk, no cups in the room»