Lobby
Sjekk tilgjengelighet

Anmeldelser av Grand Resort Hotel - Mt Laurel - Philadelphia

3.5 out of 5
Grand Resort Hotel - Mt Laurel - Philadelphia
915 Route 73, Mount Laurel, NJ

Anmeldelser

8,0

Veldig bra

Rangering på 10 − Utmerket. 199 av totalt 414 anmeldelser." "
Rangering på 8 − Bra. 98 av totalt 414 anmeldelser." "
Rangering på 6 − Grei. 44 av totalt 414 anmeldelser." "
Rangering på 4 − Dårlig. 29 av totalt 414 anmeldelser." "
Rangering på 2 − Forferdelig. 44 av totalt 414 anmeldelser." "

8,4/10

Renhold

8,4/10

Personale og service

7,4/10

Fasiliteter

7,8/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

2/10 – Forferdelig

Adam

Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
I’ll preface this by saying it’s not the managements fault, they were ok. We were discounted 1 night because the 1st room was unbearable. But, Room 1: 1st Night 2 Queen Beds No AC - 82 degrees No cable Broken Refrigerator Half filled mini bottles of shampoo/conditioner/body-wash (disgusting) No room service Moved room - Management Room 2 - nights 2&3 Refrigerator broken Microwave Broken Couch cushions discusting AC broken- 74 degrees (low) No cable Down Graded to King only bed With Pull out Room not serviced This is My first review ever. Stay at your own risk.
Bodde her 3 netter i mai 2024

4/10 – Dårlig

Shonte

Likte: Personale og service
Bodde her 1 natt i mars 2024
Svar fra Hotel Management den 20. mai 2024
Hello Shonte,I apologize that your stay was less than exceptional. I hope that in the future you will give a chance to turn around your last experience.Thank you,

6/10 – Grei

Justin

Likte: Renhold og personale og service
Place is aging and needs work, but not awful. Room was clean, staff friendly and helpful.
Bodde her 1 natt i mai 2024
Svar fra Hotel Management den 20. mai 2024
Hello Justin,I apologize that your stay was less than exceptional. I hope that in the future you will give a chance to turn around your last experience.Thank you,

8/10 – Bra

Timothy

Bodde her 1 natt i mai 2024
Svar fra Hotel Management den 20. mai 2024
Hello Timothy,Thank you for taking the time to share your feedback. We hope to see you again in your future travels.

8/10 – Bra

Doug

Forretningsreisende
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Older hotel thats been updated and refurded rooms. Don't get room near elevator , not loud but a steady vibe when its in use
Bodde her 3 netter i mai 2024
Svar fra Hotel Management den 20. mai 2024
Hello Doug,I apologize that your stay was less than exceptional. I hope that in the future you will give a chance to turn around your last experience. I will be sure to share your comments with our Team.Thank you,

6/10 – Grei

Andrea

Reiste med familie
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
The sign is broken when you enter property. The grounds are not kept. Weeds, and looks run down. The bar was not opened Sunday evening and would have had to go in ballroom where an event was taking place to purchase anything. The internet for streaming was very slow in evening. I pulled the sofa bed out to use the sheet but could not due to the fact it was dirty and the mattress had horrible stains on it. Housekeeping did bring me an extra blanket and sheet as requested. Over all it was a place to lay my head and take a shower but needs to be upgraded and grounds could be more presentable.
Bodde her 3 netter i mai 2024
Svar fra Hotel Management den 20. mai 2024
Hello Andrea,I apologize that your stay was less than exceptional. I hope that in the future you will give a chance to turn around your last experience. I will be sure to share your comments with our Team.Thank you,

10/10 – Utmerket

Dennis

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfect place for events
Bodde her 2 netter i april 2024
Svar fra Hotel Management den 20. mai 2024
Hello Dennis,Thank you for sharing your feedback. We appreciate your business and hope to see you again in future travels.Thank you,

10/10 – Utmerket

Jeffrey og Fort Myers

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
the landscaping made the property look like it was an abandoned building. Otherwise it was great
Bodde her 3 netter i april 2024

10/10 – Utmerket

TARIK

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good stay .
Bodde her 1 natt i april 2024
Svar fra Hotel Management den 20. mai 2024
Hello Tarik,Thank you for your feedback. Glad you enjoyed your stay, hope to see you again in future travels. Thank you,

8/10 – Bra

Mary Beth

Reiste med familie
Likte: Renhold
Likte ikke: Fasiliteter
Outside was poorly maintained but inside was clean. Elevators were noisy even halfway down the hall. Guests were noisy as well, but this was out of hotels control. Overall, hotel met our needs and was a decent value.
Bodde her 1 natt i april 2024
Svar fra Hotel Management den 20. mai 2024
Thank you for taking the time to tell us about your experience. I will be sure to share your feedback with our Team. Hope to see you again in future travels.Thank you

4/10 – Dårlig

Monte

Forretningsreisende, Reiste med familie
Likte ikke: Personale og service og fasiliteter
The rooms seem to be renovated and are comfortable, beds are ok . No bottled water in your room unless u ask for. If u want coffee in the mornings u have to pay for it from the Starbucks on site that may or may not be open. Took stairs to 9th floor to avoid elevator, I heard on arrival that someone got stuck and the phone wasn’t working. All in all it’s not terrible.
Bodde her 2 netter i april 2024

4/10 – Dårlig

Shannon

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Booked the hotel because of the restaurant & bar. Very disappointed in the actual restaurant & bar. They had limited offerings and bartender didn’t know how to make anything. Room was ok but bathroom was poor. Barely had hot water for shower. You can tell the hotel is very old. Went to the “gym” and it looked like it hadn’t been cleaned in months.
Bodde her 2 netter i april 2024

6/10 – Grei

jill

Reiste med familie
We were in the room next to the elevators and heard them constantly going up and down till about 2 am. Also the Starbucks worker in the hotel didn’t speak English very well so we couldn’t communicate too well.
Bodde her 2 netter i april 2024

2/10 – Forferdelig

Sean

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Front desk never answered phone. Bar and bartender are terrible.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Esmael

Awesome
Bodde her 2 netter i april 2024

2/10 – Forferdelig

Richard

Bodde her 2 netter i april 2024

4/10 – Dårlig

Roger

Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The staff was very nice and friendly. The room smell of old smoke, the walls were very thin and there were many stains on the walls of the bathroom.
Bodde her 1 natt i april 2024

6/10 – Grei

Natasha Quiles

Reiste med partner
Likte: Renhold
Was okay. You can tell it used to be great and is now just average. The hallways kinda smelled dirty and of marajuana. The indoor waterpark is an eyesore as it is closed as well as the top golf attraction. The bed and bathroom were clean.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Amy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

10/10 – Utmerket

Kizziah

Bodde her 1 natt i mars 2024

2/10 – Forferdelig

Cameron

Got off a long plane ride and get to the hotel only to tell me it closed due to a gass leak dud even bother to call me
Bodde her 2 netter i april 2024

2/10 – Forferdelig

Rhale

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
They were closed for structural damage, but did not inform me.
Bodde her 3 netter i april 2024

10/10 – Utmerket

Mike

Bodde her 1 natt i april 2024

2/10 – Forferdelig

joann

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Check for was 11am, howeve, around 9:00am, 3 police officers and 2 people from the fire department said I had to leave the hotel immediately due to many violations. They said they were closing the hotel down.
Bodde her 1 natt i april 2024

2/10 – Forferdelig

Ana

Likte ikke: Overnattingsstedets bygg og tilstand
Hotel is shut down!!!!!! Showed up to the property on 4/15 and there’s a sign on the door that hotel is shut down due to unsafe conditions. Was never notified and had to drive around late at night to find another hotel.
Bodde her 1 natt i april 2024

2/10 – Forferdelig

Jeremy

Bodde her 1 natt i april 2024

2/10 – Forferdelig

Carolyn

Likte ikke: Renhold og personale og service
The hotel was closed! There was no notification given prior to my arrival. No suggested hotels in the area were offered.
Bodde her 1 natt i april 2024

8/10 – Bra

pmstern@msn.com

Bodde her 1 natt i april 2024

8/10 – Bra

Jacqueline

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great!!
Bodde her 1 natt i mars 2024
Svar fra The Grand Resort Hotel Team den 4. apr. 2024
Thank you for the glowing review of your stay at The Grand Resort Hotel. We are thrilled to hear you enjoyed your experience with us. Your kind words about our services and staff are greatly appreciated and motivate us to continue providing top-notch hospitality.We look forward to welcoming you back soon. If there's anything you need in the meantime, please don't hesitate to reach out.

10/10 – Utmerket

Elizabeth

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very comfortable!
Svar fra The Grand Resort Hotel Team den 31. mars 2024
Thank you for taking the time to share your feedback about your recent stay at the Grand Resort Hotel. We appreciate your input and are committed to continually improving our services.We hope to have the opportunity to better meet your expectations

10/10 – Utmerket

Ernesto

Bodde her 1 natt i mars 2024
Svar fra The Grand Resort Hotel Team den 31. mars 2024
Thank you for taking the time to share your feedback about your recent stay at the Grand Resort Hotel. We appreciate your input and are committed to continually improving our services.We hope to have the opportunity to better meet your expectations

10/10 – Utmerket

Nursuna og scarsdale

Likte: Renhold og personale og service
Bodde her 1 natt i mars 2024
Svar fra The Grand Resort Hotel Team den 31. mars 2024
Thank you for taking the time to share your feedback about your recent stay at the Grand Resort Hotel. We appreciate your input and are committed to continually improving our services.We hope to have the opportunity to better meet your expectations

6/10 – Grei

Omayra

Reiste med en gruppe
Likte ikke: Renhold, personale og service og fasiliteter
The surrounding area is great, plenty of dining choices around the hotel. Unfortunately, my stay was not very pleasant. No one came in to clean the room after we stepped out during the day and came back in the evening. I usually put all the trash by the door and fold the towels in a corner for housekeeping to take. When I came back, everything was still where I left it and I had no clean towels. I called down to the front desk and was told that there was nothing they could do about it because Everyone had gone home but that she would check. I never received a call back so I assumed we were not going to get any clean towels.
Bodde her 2 netter i mars 2024
Svar fra The Grand Resort Hotel Team den 30. mars 2024
Thank you for taking the time to share your feedback about your recent stay at the Grand Resort Hotel. We appreciate your input and are committed to continually improving our services, we hope to have the opportunity to better meet your expectations

10/10 – Utmerket

Rosa

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Safe and close by
Bodde her 1 natt i februar 2024
Svar fra The Grand Resort Hotel Team den 27. mars 2024
Thank you for the glowing review of your stay at The Grand Resort Hotel. We are thrilled to hear you enjoyed your experience with us. Your kind words about our services and staff are greatly appreciated and motivate us to continue providing top-notch hospitality.We look forward to welcoming you back soon. If there's anything you need in the meantime, please don't hesitate to reach out.

10/10 – Utmerket

John

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Newly renovated. Great TV's. Comfortable bedding and nice toiletries.
Bodde her 2 netter i mars 2024
Svar fra The Grand Resort Hotel Team den 15. mars 2024
Thank you for the glowing review of your stay at The Grand Resort Hotel. We are thrilled to hear you enjoyed your experience with us. Your kind words about our services and staff are greatly appreciated and motivate us to continue providing top-notch hospitality.We look forward to welcoming you back soon. If there's anything you need in the meantime, please don't hesitate to reach out.

10/10 – Utmerket

Monica

Forretningsreisende
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property is located on the highway. There is a bar and topgolf located inside the hotel. Was a bit disappointed by the cleanliness of the room. Only there for 2 days on a work related trip. It got the job done.
Svar fra The Grand Resort Hotel Team den 10. mars 2024
Thank you for your gleaming review of the Grand Resort Hotel! are happy we met your expectations, and we are eager to see you again!

10/10 – Utmerket

Shpetim

Bodde her 1 natt i mars 2024
Svar fra The Grand Resort Hotel Team den 27. mars 2024
Thank you for the glowing review of your stay at The Grand Resort Hotel. We are thrilled to hear you enjoyed your experience with us. Your kind words about our services and staff are greatly appreciated and motivate us to continue providing top-notch hospitality.We look forward to welcoming you back soon. If there's anything you need in the meantime, please don't hesitate to reach out.

8/10 – Bra

Deborah

Likte: Renhold
Bodde her 1 natt i mars 2024
Svar fra The Grand Resort Hotel Team den 6. mars 2024
Thank you for your gleaming review! We are glad to have exceeded your expectations, and we hope to see you again soon!

10/10 – Utmerket

Janice

Reiste med partner
Likte: Renhold og personale og service
We found the room a bit run down but very clean.
Bodde her 1 natt i februar 2024
Svar fra The Grand Resort team den 29. feb. 2024
Thank you for your glowing review of Grand Resort Hotel! We appreciate your kind words and hope to welcome you back soon for another wonderful stay.

4/10 – Dårlig

Richard

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
the bathroom fan did not work.
Bodde her 2 netter i februar 2024
Svar fra The Grand Resort team den 29. feb. 2024
Thank you for sharing your thoughts about your recent stay at Grand Resort Hotel. We value your feedback, and I assure you we are taking your comments seriously to improve our services. We hope for another opportunity to provide you with a better experience in the future.

10/10 – Utmerket

Diamond

Bodde her 1 natt i februar 2024
Svar fra The Grand Resort team den 29. feb. 2024
Thank you for your glowing review of Grand Resort Hotel! We appreciate your kind words and hope to welcome you back soon for another wonderful stay.

2/10 – Forferdelig

Marlee

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra The Grand Resort team den 29. feb. 2024
Thank you for sharing your thoughts about your recent stay at Grand Resort Hotel. We value your feedback, and I assure you we are taking your comments seriously to improve our services. We hope for another opportunity to provide you with a better experience in the future.

8/10 – Bra

Noriko

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra The Grand Resort team den 29. feb. 2024
Thank you for your glowing review of Grand Resort Hotel! We appreciate your kind words and hope to welcome you back soon for another wonderful stay.

10/10 – Utmerket

Shpetim

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice
Bodde her 1 natt i februar 2024
Svar fra The Grand Resort team den 29. feb. 2024
Thank you for your glowing review of Grand Resort Hotel! We appreciate your kind words and hope to welcome you back soon for another wonderful stay.

4/10 – Dårlig

Wendell

Likte ikke: Fasiliteter
If you are traveling for pleasure there’s no social scenery. The bar was empty and I wasn’t able to watch the NBA All Star event. The bar had four tv but it was connected via apps. The breakfast didn’t have enough portion. Just eggs and sausage turkey. Fruit and bread. If you just want to lay your head out relax then cook.
Bodde her 2 netter i februar 2024
Svar fra The Grand Resort team den 29. feb. 2024
Thank you for sharing your thoughts about your recent stay at Grand Resort Hotel. We value your feedback, and I assure you we are taking your comments seriously to improve our services. We hope for another opportunity to provide you with a better experience in the future.

10/10 – Utmerket

Margarita liliam

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Todo esta excelnte suoer recomendado
Bodde her 2 netter i februar 2024
Svar fra The Grand Resort team den 29. feb. 2024
Thank you for your glowing review of Grand Resort Hotel! We appreciate your kind words and hope to welcome you back soon for another wonderful stay.

10/10 – Utmerket

Brittany

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
My stay was great a relaxing staff was very helpful. Nice clean!
Bodde her 3 netter i februar 2024
Svar fra The Grand Resort team den 29. feb. 2024
Thank you for your glowing review of Grand Resort Hotel! We appreciate your kind words and hope to welcome you back soon for another wonderful stay.

8/10 – Bra

Maritza

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Romkomfort
Bodde her 1 natt i februar 2024
Svar fra The Grand Resort team den 29. feb. 2024
Thank you for your glowing review of Grand Resort Hotel! We appreciate your kind words and hope to welcome you back soon for another wonderful stay.

10/10 – Utmerket

Don

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice rooms. Easy to get to
Bodde her 1 natt i februar 2024
Svar fra The Grand Resort team den 29. feb. 2024
Thank you for your glowing review of Grand Resort Hotel! We appreciate your kind words and hope to welcome you back soon for another wonderful stay.

8/10 – Bra

John C

Likte: Personale og service
Bodde her 1 natt i februar 2024
Svar fra The Grand Resort team den 29. feb. 2024
Thank you for your glowing review of Grand Resort Hotel! We appreciate your kind words and hope to welcome you back soon for another wonderful stay.