Lobby
Sjekk tilgjengelighet

Anmeldelser av Best Western Plus Lake Front Hotel

2.5 out of 5
Best Western Plus Lake Front Hotel
3000 Marina Drive, Moses Lake, WA

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 429 av totalt 861 anmeldelser." "
Rangering på 8 − Bra. 261 av totalt 861 anmeldelser." "
Rangering på 6 − Grei. 91 av totalt 861 anmeldelser." "
Rangering på 4 − Dårlig. 47 av totalt 861 anmeldelser." "
Rangering på 2 − Forferdelig. 33 av totalt 861 anmeldelser." "

8,6/10

Renhold

8,8/10

Personale og service

8,6/10

Fasiliteter

8,2/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Manharpreet

Likte: Renhold
Bodde her 1 natt i mai 2024
Svar fra Jennifer B den 28. mai 2024
Thank you for taking the time to let us know how your stay was. I am so happy to see that you enjoyed your stay and we hope to see you again in the future.

10/10 – Utmerket

Marc

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
always my go to
Bodde her 1 natt i mai 2024
Svar fra Jennifer B den 22. mai 2024
From the entire team here at the Best Western Plus Lakefront Hotel we are so happy that you enjoyed another stay with us. We can't wait to see you again.

10/10 – Utmerket

Marc

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
always my go to when available
Bodde her 3 netter i mai 2024
Svar fra Jennifer B den 28. mai 2024
Thank you for taking the time to let us know how your stay was. I am so happy that you enjoyed your time with us and we can't wait to see you again.

8/10 – Bra

Alejo

Reiste med familie og små barn
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Solo el desayuno dice a las 11 y llegamos a las 9 y estaban recogiendo todo para hacer la limpieza
Bodde her 1 natt i mai 2024
Svar fra Jennifer B den 22. mai 2024
Thank you for taking the time to let us know about your stay. Our breakfast does end everyday at 9am I do apologize for any misunderstanding. We hope you will come back and see us again.

10/10 – Utmerket

Lance

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The checkin was fast; room clean and comfortable - really enjoyed the balcony overlooking the pool. Staff was friendly and helpful. Adequate workout facility. Breakfast was awesome - so many choices, tasted good and plentiful.
Bodde her 4 netter i mai 2024
Svar fra Jennifer B den 22. mai 2024
From the entire team at the Best Western Plus Lakefront Hotel we are all so happy that you enjoyed your recent stay with us. We hope you will come back and see us again.

10/10 – Utmerket

Diane

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Professional staff at registration office, and welcoming staff at the attached restaurant. Beautiful scenery of the Lake from the Hotel and restaurant areas
Bodde her 2 netter i mai 2024
Svar fra Jennifer B den 14. mai 2024
From the entire team at the Best Western Plus Lakefront Hotel we are so happy that you enjoyed your stay with us. We hope to see you again soon.

10/10 – Utmerket

Marquita

Likte: Renhold
Bodde her 3 netter i mai 2024
Svar fra Jennifer B den 11. mai 2024
From the entire team at the Bet Western Plus Lakefront Hotel we appreciate you taking the time to let us know how your stay was. We hope to see you again soon.

6/10 – Grei

Katie

Forretningsreisende
Likte: Personale og service og fasiliteter
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
My room was so dirty! There were splatter marks all over the bathroom walls and vanity area. Large noticeable burn marks in the carpet. The door handle had all kinds of finger prints on it. The bathtub was dirty on the bottom. Las but not least, one of my towels was stained/ looked like it wasn’t washed well.
Bodde her 1 natt i mai 2024
Svar fra Jennifer B den 8. mai 2024
Thank you for taking the time to let us know about your stay. I would like to take this time to apologize for the condition of your room, we take matters like this very seriously and will be looking into what happened to guarantee that this does not happen again. I hope you will give us another chance in the future, if you would like to further discuss anything please do not hesitate to reach out to a member of our management team

8/10 – Bra

Marc

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Our 1st choice when fishing a tournament in the area
Bodde her 1 natt i mai 2024
Svar fra Jennifer B den 7. mai 2024
From the entire team we are so pleased to see you enjoyed your stay with us. We can't wait to see you again

10/10 – Utmerket

MERRY

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
What an excellent experience! Upgrade to a lake view room…..it’s worth it!
Bodde her 1 natt i mai 2024
Svar fra Jennifer B den 4. mai 2024
From the entire team at the Best Western Plus Lakefront Hotel we are so happy that you enjoyed your stay with us and we hope to see you again soon.

10/10 – Utmerket

Clinton

Bodde her 3 netter i april 2024
Svar fra Jennifer B den 22. mai 2024
From the entire team we are so happy to see that you enjoyed your stay with us. We hope you will stay with us again.

4/10 – Dårlig

Liang

Reiste med familie og små barn, Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Strong smell of unknown cleaning agent and musty odor. Tight restroom very uncomfortable. Window has no screen. Only thing going for the hotel is the view of the lake. Will not recommend.
Bodde her 1 natt i april 2024
Svar fra Jennifer B den 27. apr. 2024
Thank you for taking the time to leave us a review. I am sorry to see that you didn't fully enjoy your stay with us. We will look into everything that you mentioned in this review to see what improvements we can make to give all of our guests a better experience. We hope you will give us another chance in the future.

4/10 – Dårlig

Jeffrey

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
This is hotel is not up to Best Western Plus standards. The shower was lukewarm in the evening and boiling hit in the am. The TV didn't have Netflix etc. The lower channels were all fuzzy. Area has no dining options besides the hotel restaurant and the food there was poor. The only good thing about this hotel was the staff. Paid way too much for what I got at this hotel.
Bodde her 1 natt i april 2024
Svar fra Jennifer den 20. apr. 2024
Thank you for taking the time to let us know about your stay. I am sorry to see that you didn't fully enjoy your stay with us, customer satisfaction is something we strive for everyday. We will be looking into the things that you mentioned. We hope you will give us another chance in the future.

10/10 – Utmerket

Jennifer

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
.
Bodde her 5 netter i april 2024
Svar fra Jennifer B den 26. apr. 2024
Thank you for taking the time to let us know how your stay was. We are all so happy that you enjoyed your stay.

10/10 – Utmerket

Edgardo

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Place was good
Bodde her 1 natt i februar 2024
Svar fra Jennifer B den 26. apr. 2024
Thank you for taking the time to let us know about your stay. I am so glad that you enjoyed your time with us and we all hope to see you again soon.

10/10 – Utmerket

Crystal

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Jennifer B den 26. apr. 2024
I am so happy to see that you enjoyed your stay with us. We all hope to see you again soon.

10/10 – Utmerket

Maria og Burlington

Bodde her 1 natt i april 2024
Svar fra Jennifer B den 26. apr. 2024
From all of us at the Best Western Plus Lakefront Hotel we are all so glad to see that you enjoyed your stay with us. We hope to see you again soon.

10/10 – Utmerket

KRISTINA

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice, clean hotel with a good complimentary breakfast.
Bodde her 1 natt i mars 2024
Svar fra Jennifer B den 26. apr. 2024
Thank you for taking the time to leave us a review. We are all so happy that you enjoyed your stay with us. We hope to see you again soon.

10/10 – Utmerket

AL

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean and quite
Bodde her 1 natt i mars 2024
Svar fra Jennifer B den 26. apr. 2024
We are all so happy that you enjoyed your stay with us. We hope to see you again soon.

10/10 – Utmerket

Karen

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Prefect for our needs
Bodde her 1 natt i mars 2024
Svar fra Jennifer B den 26. apr. 2024
Thank you for taking the time to leave us a review. From the entire team at the Best Western Plus Lakefront Hotel we are so glad that you enjoyed your stay with us. We hope to see you again soon.

8/10 – Bra

Chloe

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff is very friendly.
Bodde her 1 natt i mars 2024
Svar fra Jennifer B den 26. apr. 2024
Thank you for taking the time to let us know how your stay was. We are all so happy that you enjoyed your stay at the Best Western Plus Lakefront Hotel. We hope to see you again soon.

8/10 – Bra

Kari

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Jennifer B den 26. apr. 2024
From the entire team we are so happy that you enjoyed your stay with us. We hope to see you again soon.

8/10 – Bra

Anna

Forretningsreisende
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Area around the property is not as nice as the property
Bodde her 2 netter i mars 2024
Svar fra Jennifer B den 15. mars 2024
Thank you for taking the time to let us know how your stay was. We are all pleased that you enjoyed your recent stay with us. From the entire team we hope to see you again soon.

10/10 – Utmerket

Marilyn

Reiste med partner
Likte: Overnattingsstedets bygg og tilstand
We liked having a restaurant inside the hotel! Lady at the front desk was very friendly and helpful.
Bodde her 1 natt i mars 2024
Svar fra Jennifer B den 9. mars 2024
From everyone at the Best Western Plus Lakefront Hotel we are so pleased that you enjoyed your stay with us. We hope to see you again soon.

10/10 – Utmerket

Trevor

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfect
Bodde her 1 natt i mars 2024
Svar fra Jennifer B den 5. mars 2024
From all of us at the Best Western Plus Lakefront Hotel we are so happy that you enjoyed your stay. We hope to see you again soon.

8/10 – Bra

Doug

Reiste med familie
Likte: Personale og service
Great customer service
Bodde her 1 natt i mars 2024
Svar fra Jennifer B den 5. mars 2024
From the entire team we are so glad that you enjoyed your stay with us. We hope to see you again soon.

10/10 – Utmerket

Mayra og Leavenworth

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
First time staying at this property. I will definitely book again when I'm back in the area.
Bodde her 1 natt i februar 2024
Svar fra Jennifer B den 5. mars 2024
From the entire team we are so pleased that you enjoyed your stay with us. We hope to see you again soon.

6/10 – Grei

SUMMER

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Jacuzzi suite was outdated. Older looking Red carpet with foot print stains near jacuzzi tub. The tub itself was pealing at the bottom and hardware stained. A black leather couch was in the room and had parts pealed off of the back and arms. Otherwise the room was clean. They need to put some money into repairs. Sauna was also out of order for public use.
Bodde her 1 natt i februar 2024
Svar fra Jennifer B den 5. mars 2024
Thank you for taking the time to let us know how your stay was. We will be looking into everything you mentioned in your review. We hope you will come stay with us again soon.

6/10 – Grei

Kevin

Reiste med familie
Likte ikke: Personale og service
Bodde her 3 netter i februar 2024
Svar fra Jennifer B den 5. mars 2024
Thank you for taking the time to let us know about your stay. If you have anything that you would like to discuss on how we could have made your stay better please do not hesitate to reach out to us anytime.

10/10 – Utmerket

Casie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Everything
Bodde her 1 natt i februar 2024
Svar fra Jennifer B den 22. feb. 2024
From everyone at the Best Western Plus Lakefront Hotel we are so pleased that you enjoyed your stay with us. We hope to see you again soon.

10/10 – Utmerket

Kelley

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Jennifer B den 22. feb. 2024
From the entire team at the Best Western Plus Lakefront Hotel we are so glad that you enjoyed your stay. We hope to see you again soon.

10/10 – Utmerket

Veronica

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Jennifer B den 22. feb. 2024
We are all so happy that you enjoyed your stay at the Best Western Plus Lake Front Hotel and we hope to see you again soon.

10/10 – Utmerket

Rachel

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Jennifer B den 14. feb. 2024
From the entire team at the Best Western Plus Lakefront Hotel we are so pleased that you enjoyed your stay with us. We hope to see you again soon.

4/10 – Dårlig

Kelly

Forretningsreisende, Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Our room had to be re-inspected for cleanliness by a maintenance person because the person before us rejected the room. There was No housekeeping done beforehand. The tiles on the floor were broken, the bed was lumpy and hard and the hair dryer was literally melted as if it’s been in a fire. The microwave blew a fuse when using it. Not the expectation I had for a BW Plus hotel.
Bodde her 1 natt i februar 2024
Svar fra Jennifer B den 9. feb. 2024
Thank you for taking the time to let us know about your experience at our hotel. Guest satisfaction is something we strive for everyday. I am sorry that your experience wasn't up to our usual standard. We will be looking into what happened during your stay to make sure that something like this doesn't happen again. We hope that you will give another opportunity to show you a better experience at our hotel. If you would like to discuss anything further please do not hesitate to reach out to a member of our management team.

8/10 – Bra

Lisa og Spokane

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It is my favorite place to stay when I am in Moses Lake!! Good food, great service!!
Bodde her 1 natt i januar 2024
Svar fra Jennifer B den 4. feb. 2024
From the entire team at the Best Western Plus Lakefront Hotel we are so happy that you enjoyed another stay with us. We hope to see you again soon.

10/10 – Utmerket

Stacey

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Comfortable bed, clean room, front desk friendly.
Bodde her 1 natt i januar 2024
Svar fra Jennifer B den 29. jan. 2024
Thank you for taking the time to let us know how your stay was, we are all so happy that you enjoyed your stay with us. We hope to see you again soon.

10/10 – Utmerket

Oresta

Reiste med partner
Bodde her 1 natt i januar 2024
Svar fra Jennifer B den 20. jan. 2024
From the entire team we are so pleased that you enjoyed your stay with us. We hope to see you again soon.

10/10 – Utmerket

Jennifer

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Thank you. It was great
Bodde her 3 netter i januar 2024
Svar fra Jennifer B den 13. jan. 2024
We are all so pleased that you enjoyed your stay with us. We hope to see you again soon.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Clean and comfortable stay
Nice clean room with lake view. Comfortable bed. Nice staff. And a good restaurant with breakfast included, and a good variety of options for dinner.
Bodde her 1 natt i januar 2024
Svar fra Jennifer B den 13. jan. 2024
Thank you for taking the time to let us know about your stay. From the entire team we are so happy that you enjoyed your stay with us and we hope to see you again soon.

8/10 – Bra

Kenneth

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great Breakfast!!!!
Fantastic breakfast with a build you own omelet bar daily. Great hot tub and spa.
Bodde her 3 netter i januar 2024
Svar fra Jennifer B den 10. jan. 2024
Thank you for taking the time to let us know how your recent stay was. I am so happy to see that you enjoyed your stay so much and that you were able to enjoy our breakfast and other amenities while here. We hope to see you again soon.

10/10 – Utmerket

Richard

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great place for hunters & fishermen. Love the ability to grab the sack breakfast king before restaurant opens. Staff is always friendly & prompt.
Bodde her 1 natt i januar 2024
Svar fra Jennifer B den 10. jan. 2024
Thank you for taking the time to let us know about your recent stay. From the entire team we are so pleased that you enjoyed your recent stay with us. We hope to see you again soon.

10/10 – Utmerket

Christina

Bodde her 1 natt i januar 2024
Svar fra Jennifer B den 10. jan. 2024
Thank you for taking the time to let us know how your recent stay was. We are all so happy that you enjoyed your stay with us and we hope to see you here again soon.

10/10 – Utmerket

Ivan

Bodde her 1 natt i januar 2024
Svar fra Jennifer B den 25. jan. 2024
I am so happy that you enjoyed your stay at the Best Western Plus Lakefront hotel. We hope to see you again soon.

10/10 – Utmerket

David

Bodde her 2 netter i januar 2024
Svar fra Jennifer B den 24. jan. 2024
From the entire team at the Best Western Plus Lakefront hotel we are so happy that you enjoyed your stay. We hope to see you here again soon.

10/10 – Utmerket

Krista og Ferndale

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Comfortable, clean place on the lake. Quiet and a good stop.
Bodde her 1 natt i desember 2023
Svar fra Jennifer B den 10. jan. 2024
Thank you for taking the time to leave us a review. I am so happy to see that you enjoyed your recent stay with us. We hope to see you again soon.

4/10 – Dårlig

Eunice

Forretningsreisende, Reiste med en gruppe
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Room was not clean properly one towel also no coffee no amenities and no breakfast
Bodde her 1 natt i desember 2023
Svar fra Jennifer B den 10. jan. 2024
Thank you for taking the time to let us know about your stay. I would like to take this time to apologize for not meeting your expectations during your recent stay. Guest satisfaction is something that we strive for everyday. We hope you will give us another chance in the future to not only meet but exceed your expectations. If I can be of any further assistance please do not hesitate to reach out.

8/10 – Bra

Heather

Bodde her 1 natt i desember 2023
Svar fra Jennifer B den 10. jan. 2024
Thank you for choosing the Best Western Plus lakefront Hotel. We are so pleased that you enjoyed your stay with us. We hope to see you again soon.

10/10 – Utmerket

Jennifer

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Perfect for what I need.
Bodde her 3 netter i desember 2023
Svar fra Jennifer B den 10. jan. 2024
Thank you for choosing the Best Western Plus lakefront Hotel. We are so pleased that you enjoyed your stay with us. We hope to see you again soon.

10/10 – Utmerket

Adan

Bodde her 1 natt i desember 2023
Svar fra Jennifer B den 10. jan. 2024
Thank you for choosing the Best Western Plus lakefront Hotel. We are so pleased that you enjoyed your stay with us. We hope to see you again soon.

10/10 – Utmerket

Dusti

Reiste med partner, Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The front desk gal both days was very helpful and professional. The only two negatives was were were on different floors and areas of our kids room and the breakfast was only waffles and cereal. The rest of the stay was great and quiet.
Bodde her 1 natt i desember 2023
Svar fra Management. den 27. des. 2023
Thank you for choosing Best Western Plus Lakefront Hotel. We are pleased to see you enjoyed your stay and hope to see you again soon. We apologize for the breakfast. Due to the Christmas season we wanted to give our staff more time with their families. Hopefully next time we see you our full hot breakfast will be available.