Check in was easy and staff was nice. The overall hotel and room seemed clean and like an upgrade was just done or still in progress. Some updates still needed, but I wasn't unhappy with any of it until we pulled out the sleeper sofa. No linens in the room for it at all, but that's easy to fix. The real issue was the large, orange-ish stains on the mattress with receipts from I would guess the previous occupants. We all had to pile into the bed because nobody was sleeping on that. Also, hotels.com said it has a pool and it absolutely does not.