Dear Oyvind, Thank you for the time taken to give us the feedback and we were pleased to meet and welcome. We are proud to know that you enjoyed your stay. Please accept our apologize regarding the noise of new year party. We hope you did a nice travel back. Looking forward to welcome you again. See you soon in Golden Tulip Grande Comore Moroni Resort & Spa Golden Tulip Grande Comore Moroni Resort & Spa Team

Dear Mr Shivesh RamThank you for taking time to exoress your comments which we deeply feel sorry of. We have shared and actioned accordingly your views. During your stay, the SPA staff were all sick and this has disturbed our operations and we failed to communicate same to you. We do propose both buffets and a la carte to our guests and a good value for money price.We apologise for the so said non working equipment and your room has been throughly checked and rectified.We always encourage our guests to share their comments during their stay and we would have been happy to having yours during and needful would have been done for you to enjoy your short stay.We still look forward to welcoming you to serve you still better next time;

Hola SeverinoGracias por sus encantadores comentarios que compartiremos con nuestro gran equipo.

Merci de votre appréciation

Cher NoriyaMerci de vos commentaires élogieux sur notre hôtel et nous ne manquerons pas de les partager avec cette belle équipe qui est au service de nos clientsAu plaisir de vous accueillir une prochaine fois

Dear Mr Shane,Many thanks for your notation, we are happy to know that you appreciated your stay.Best regards

Dear Mr Mart,In fact we do not provide fridge in standard room but we can give on request. Please acceopt our sincere apologize if you didn't get it. We advise you to book the superior room for your next stay. Hoping that you will give us another chance and stay in our hotel when you will visit our Island.Best regards

Dear Mr Paul,Thanks you again for visiting us and for the good feedback given. We are very happy to know that you appreciated your stay. We hope that you had a nice travel back.See you soonBest reagards

Bonjour M. KOUAME,Nous vous remercions pour toutes ses remarques constructives. Nous ne manquerons pas de partager cela avec les responsables de services concernés afin d'apporter des mesures correctives.Au plaisir de vous accueillir prochainement.Bien cordialement

Bonjour M. MOURAD,Nous avons bien compris que nous n'avons pas été à la hauteur de vos espérances suite à cette note. Nous aurions aimé avoir plus de précisions sur votre séjour. Nous vous présentons nos sincères excuses pour les désagrément que vous avez pu rencontrer. Au plaisir de vous revoir.

Dear Mr Youri,Please accept our apologize, if you feel not confortable. We will do our best to improve our hotel day by day. We took into account your remarks and we will work on it.He hope that you had a nice travel back.Best regards

Dear Mme Bernadette,Many thanks for your comment.We are doing our best to make sure that our hotel is clean, we hope that you feel it. We appriciate your 4 stars notation, it is a proof that you enjoy you stay.So see you soon, we will be pleased to welcome you again.Best regards

Dear Mr Ahmed,Thank you for this adorable comment.Happy to serve you.Hope to see you back soon

Dear Mr Joseph,Many thanks for your comment and for the good notation.Unfortunatly swiming pool was under maintenance but now its working. Hope that you will visit us again.Looking forward to welcome you again.Best regards

Bonjour M. Richard,Nous vous remercions de votre note. Nous sommes ravie que vous ayez passé un agréable séjour. Au plaisir de vous accueillir.Bien cordialament

Bonjour Mme Eva,Merci d'avoir commenté votre séjour. Nous sommes déçu que vous n'ayez pas apprécié la qualité de la chambre à cause du ménage, nous sommes désolé. Nous ne manquerons pas de souligner cela au département concerné afin de palier à ce manquement. Veuillez accepté nos sincères excuses. Nous espérons que vous nous donnerez une autre chance de vous prouver notre professionnalisme. Comme vous le savez nos équipes resterons au petits soins. Au plaisir de vous recevoir pour un meilleur séjour avec nous.Bien cordialement

Dear Mr Teet,We are very sorry that you didn't appreciate your stay. Unfortunatly we do not have much information about your stay but we apologize for all inconvenient you may had. We hope you will give us another chance to proove our professionalism. Best regards

Bonjour M. ABDELFATTA,Nous vous remercions pour ce message et cette excellente note. Nous sommes ravie que vous ayez apprécié votre séjour.Bien cordialement

Bonjour M.Pierre,Nous vous remercions d'avoir pris le temps de noter votre séjour. Nous avons bien pris en compte votre commentaire qui sera partagé au service concerné. Nous espérons que votre voyage de retour s'est bien passé. Bien cordialement

Dear Mrs Marie, We thank you for sharing your experience. We can undersand that you didn't appreciate you stay so we are very sorry. You explain all issue on your comment which is very clear, please accept our sincere apologizes. We took into account all remarks that you shared and we will definitly communicate to all services. Our goal is to improve day by day and offer the best service. Be sure that we will be always nice and welcoming for all our guest. We planned also some renovation work for 2023. So be sure that we will take action. Looking forward to welcome you soon. Best regards.

Dear Mr Nasser,We thank you for the good notation.We are happy to know that you spend a nice stay in our hotel. Looking forward to welcome again.Best regards

Dear Mr Andrew,We thank you for having chosen our hotel and sharing your experience.We are very sorry that we didn’t reach your expectation during your stay with us. Please accept our sincere apologize. We have a 24/7 service at reception and we always encourage our in-house guests to voice out any issue which could happen. We hope that you will give us another chance upon your next visit on the island.Looking forward to welcome you againBest regards

Dear Mr Karim,Many thanks for the notation. It was a pleasure to welcome you. We wish you a nice travel back. Looking forward to welcome ypou again.Best regards

Dear Mrs Helen,Many thanks for your feedback. We are proud to know that you appreciated your stay. We will try our best to reach 5/5 for your next stay. Have a nice travel back. Best regards.

Bonjour,We really thank you for this excellent notation. We are proud to see that you appreciated your stay. We hope that you had a nice travel back.Looking forward to welcome you again.Best regards

Dear Mrs Helene,We thank you for your feedback. According for the notation it seems that you didn't appreciate your stay, we are very sorry. We hope that you give us another chance to proove our professionalism. Please accept our sincere apologize. Looking forward to welcome you again. Best regards

Bonjour,Nous vous remercions de votre note et nous ferons le nécessaire pour atteindre la note de 10 lors de votre prochain séjour.Au plaisir de vous accueillir prochainement

Dear Mr Fernando,Many thanks for this excelent notation. We are happy to know that you appreciated your stay. We hope you had a nice travel back.Best regards

Dear Mrs Sandrina,We are glad to know that you appreciated your stay.Have a nice travel back.Looking forward to welcome you again.Best regards

Dear Mrs Adriana,Many thanks for this good notation, we are glad to know that you had a wonderfull stay. Looking forward to welcome you again. Best regards

Dear Mr Matt, many thanks for your comment and the notation. We are proud to know that you appreciated you stay. Looking forward to welcome you soon.

Dear Mrs Karima,Many thanks for this nice notation. We are happy to know that you spend a nice stay. Looking forward to welcome you again.

Many thanks for your notation. We are proud to know that you appreciated your stay. Looking forward to welcome you soon

Dear Mrs Leena, Many thanks for your feedback. Looking forward to welcome you soon.

Dear Mr Vipin, Many thanks for the 5 stars notation. Looking forward to welcome you soon.

Dear Mrs AMIRA, We are glad to know that you had a nice stay. Many for this nice notation. Looking forward to welcome you soon

Dear Mr Mazen, Many thanks for your nice feedback and the good notation. We will show the message to Mr Amer. We hope you had a nice travel back. See you soon Golden Tulip Moroni Team

Dear Mrs Alicia, Thank you for the time taken to give us the feedback of your stay. This is a huge compliment for us to know that you consider our hotel as the best of the island. Looking forward to welcome you again. Golden Tulip Grande Comore Moroni Resort & Spa Team

Thank you for staying at Golden Tulip. looking forward to have you back again

Thank you for staying at Golden Tulip. We took into consideration your request. We have a new menu in place.

Dear guest, Thank you for the time taken to give us the feedback of your stay. We hope you did a nice travel back. Looking forward to welcome you again. See you soon in Golden Tulip Grande Comore Moroni Resort & Spa Golden Tulip Grande Comore Moroni Resort & Spa Team

Dear Guest, Thank you for the time taken to give us the feedback of your stay. We appreciated that your recognize that our that is friendly and we are glad to know that you had a comfortable stay. We took into account all remarks regarding food and piping issue. Noted that we will give all this information to managers in charge of it, so then we will do our best to improve our service. We hope that you will give us another chance to prove our professionalism. Looking forward to welcome you again. See you soon in Golden Tulip Grande Comore Moroni Resort & Spa Golden Tulip Grande Comore Moroni Resort & Spa Team

Dear guest, Thank you for the time taken to give us the feedback of your stay. We are pleased to know that you spent a nice stay. We took into account your comment regarding the restaurant and room facilities and we will do our best to improve. We hope you did a nice travel back. Looking forward to welcome you again. See you soon in Golden Tulip Grande Comore Moroni Resort & Spa Golden Tulip Grande Comore Moroni Resort & Spa Team

Bonjour Mme Florence , Merci d'avoir pris le temps de commenter votre séjour, nous sommes déçu de voir que nous n'avons pas été à la hauteur de vos attentes. Nous avons prêté attention aux remarques effectuées et chaque chef de service concerné sera en mesure de prendre les mesures nécessaire à éviter que cela ne se reproduise. Nous espérons tout de même que vous nous laisserez une autre opportunité de vous prouver notre professionnalisme Bien cordialement L'équipe Golden Tulip Grande Comore Moroni Resort & Spa

Dear guest, Many thanks for your feedback. Our Gym and Spa are in construction but we hope to propose it soon. We hope that you did a nice travel back. Looking forward to welcome you again. See you soon in Golden Tulip Grande Comore Moroni Resort & Spa Golden Tulip Grande Comore Moroni Resort & Spa Team

Dear guest, Thank you for the time taken to give us the feedback of your stay. We are proud to know that you enjoyed your stay. We hope you did a nice travel back. Looking forward to welcome you again. See you soon in Golden Tulip Grande Comore Moroni Resort & Spa Golden Tulip Grande Comore Moroni Resort & Spa Team

Dear Mr Kevin, Thank you for the time taken to give us the feedback of your stay. We are proud to know that you enjoyed your stay. We hope you did a nice travel back. Looking forward to welcome you again. See you soon in Golden Tulip Grande Comore Moroni Resort & Spa Golden Tulip Grande Comore Moroni Resort & Spa Team

Dear guest, Thank you for the time taken to give us the feedback and we are pleased to know that you spent a nice stay. We hope you did a nice travel back. Looking forward to welcome you again. See you soon in Golden Tulip Grande Comore Moroni Resort & Spa Golden Tulip Grande Comore Moroni Resort & Spa Team

Dear Guest, Thank you for the time taken to give us the feedback and we are pleased to know that you spent a nice stay. Our location is in front the beach and around there is many trees. So even fumigation cannot avoid insect as we have natural vegetation. But we use some product at cleaning time and we advise our guest to do not open windows also. We will be pleased to welcome you soon<; We hope you did a nice travel back. Looking forward to welcome you again. See you soon in Golden Tulip Grande Comore Moroni Resort & Spa Golden Tulip Grande Comore Moroni Resort & Spa Team