Eksteriør

Anmeldelser av Sonesta Essential Morgantown

2.5 out of 5
Sonesta Essential Morgantown
15 Lawless Rd, Morgantown, WV

Anmeldelser

7,6

Bra

Rangering på 10 − Utmerket. 328 av totalt 1002 anmeldelser." "
Rangering på 8 − Bra. 356 av totalt 1002 anmeldelser." "
Rangering på 6 − Grei. 164 av totalt 1002 anmeldelser." "
Rangering på 4 − Dårlig. 90 av totalt 1002 anmeldelser." "
Rangering på 2 − Forferdelig. 64 av totalt 1002 anmeldelser." "

8,0/10

Renhold

8,4/10

Personale og service

7,4/10

Fasiliteter

7,8/10

Overnattingsstedets bygg og tilstand

7,6/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Aftab

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice place
Bodde her 1 natt i mai 2024
Svar fra Aftab den 27. mai 2024
Good MorningThank you so much for taking the time to leave us your feedback. We are happy to hear you enjoyed your stay with us here at Sonesta Essential Morgantown! We look forward to seeing you again, the next time you visit.Thank youKatie HatfieldGeneral Manager

6/10 – Grei

Michelle

Reiste med familie
Likte: Personale og service
The staff was very nice. Breakfast area was clean, food was fine. Beds were clean and comfortable. Bathroom floor and room carpets were dirty. Air conditioner was dirty and did not cool the room.
Bodde her 2 netter i mai 2024
Svar fra Michelle den 27. mai 2024
Good morningThank you so much for taking the time to leave us a review! Some of the things you mentioned, we are pleased to hear, but I'm also very sorry for any inconvenience you may have encountered. Please let me know if I can be at any assistance. We look forward to seeing you next time!Thank youKatie HatfieldGeneral Manager

8/10 – Bra

BABOUCARR

Reiste med partner
There was a cigarette smelling that’s was disturbing my wife
Bodde her 2 netter i mai 2024
Svar fra Baboucarr den 27. mai 2024
Good morningThank you for taking the time to leave us your feedback. I would like to apologize for any inconvenience you may have encountered. Please don't hesitate to contact me directly, if I can be at any assistance. Thank youKatie HatfieldGeneral Manager

2/10 – Forferdelig

Aaron

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Mold
Bodde her 1 natt i mai 2024
Svar fra Aaron den 24. mai 2024
Good eveningThank you for taking the time to share your feedback. We take all feedback very seriously. Thank you for bringing that concern to my attention. We will be taking the proper steps to resolve any issues. We want to apologize for any inconvenience. We look forward to sharing our new updates your next visit! Thank youKatie HatfieldGeneral Manager

2/10 – Forferdelig

Brynn

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Absolutely HORRIBLE experience. Since I had no previous experience with this brand, I booked through Expedia for a really good rate of $65. We were given an accessible room, which we did not ask for, but the rooms were advertised as having a fridge and microwave. When we brought this to their attention, they just shrugged us off and did not do anything about it. A couple days later we had to change rooms, which was fine, however, as I was in the washroom, a bulb exploded over my head, and I had to get glass out of my feet as well as my service dog’s paws. The person at the front desk did not seem to know how to handle the situation, but then said I would have to move rooms again. Having pretty severe PTSD, the exploding lightbulb situation put me into severe anxiety complete with a panic attack, and I was unable to leave the room for almost 2 days. The next room we were in had a massive hole in the wall, the bathroom counter was falling off the walls to the point where anything going on the counter would slide off. Card was charged for whatever they felt like and not the promised rate. SCAM!
Bodde her 1 natt i mai 2024
Svar fra General Manager den 25. mai 2024
we have handled this situation on the hotel side.If you have any thing else you may email me or contact me at the property number.

8/10 – Bra

Jenny

Bodde her 1 natt i mai 2024
Svar fra Jenny den 24. mai 2024
Good eveningThank you so much for taking the time to leave us your feedback! We are delighted to hear you enjoyed your stay. We look forward to seeing you on your next visit to Morgantown!Thank youKatie HatfieldGeneral Manager

8/10 – Bra

Lori

Likte: Personale og service
Cute hotel. Dated but comfy. Breakfast was goods
Bodde her 1 natt i mai 2024
Svar fra Lori den 24. mai 2024
Good eveningThank you so much for taking the time to leave us your feedback. We are so glad to hear that you enjoyed your stay with us! We look forward to seeing you next time.Thank you.Katie HatfieldGeneral Manager

10/10 – Utmerket

Jeffrey

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
What a wonderful place to stay!! It was so clean and well kept!! Love it!!
Bodde her 1 natt i mai 2024
Svar fra Jeffrey den 24. mai 2024
Thank you for the wonderful feedback! We're thrilled to hear you enjoyed your stay here at our hotel! We look forward to welcoming you back in the future.Thank you.Katie HatfieldGeneral Manager

2/10 – Forferdelig

Joseph

Bodde her 1 natt i mai 2024
Svar fra Joseph den 24. mai 2024
Thank you for your feedback! We apologize for any inconvenience you may have had during your stay at our hotel. Please dont hesitate to contact us directly.Thank you.Katie HatfieldGeneral Manager

6/10 – Grei

Beth

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
The staff was great—it’s WV! Everyone is so nice. The room was sub-par for Sonesta. The bathroom had very old fixtures. Bed was very uncomfortable. Pillows awful. Bed only had sheets and no blanket, not even an extra in the room. Asked for extra pillow & they were out. No hand soap in bathroom and overhead lightbulb was out. Most things easily fixed. Fridge next to bed—weird! Otherwise clean and mostly quiet.Felt like hotel was really a motel 6.
Bodde her 2 netter i mai 2024
Svar fra Beth den 24. mai 2024
Thank you for the feedback! We deeply apologize for any inconvenience you faced during your stay. We will be taking this up with the team to ensure that it does not happen again and we hope to see you back in the future!Thank you.Katie HatfieldGeneral Manager

10/10 – Utmerket

Melinda

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was cute and clean. Everyone was very helpful and friendly.
Bodde her 1 natt i mai 2024
Svar fra Melinda den 24. mai 2024
Thank you for the feedback! We are very pleased to know that you enjoyed your stay with us. We hope to see you again soon!Thank you.Katie HatfieldGeneral Manager

10/10 – Utmerket

Ninad

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We liked the place very much. First time for us at a Sonesta, and we will stay at Sonesta again for the things we liked.
Bodde her 1 natt i mai 2024
Svar fra Ninad den 24. mai 2024
We are so pleased to know that you enjoyed your stay with us. We appreciate your feedback and are glad you choose our hotel! We hope to see you soon.Thank you.Katie HatfieldGeneral Manager

8/10 – Bra

Lori

Reiste med familie
Likte: Renhold og personale og service
Great stay! Dated but comfy and nice breakfast.
Bodde her 1 natt i mai 2024
Svar fra Lori den 15. mai 2024
Good morning!Thank you so much for taking the time to leave us your feedback. We are delighted to hear that you had a great experience. We look forward to seeing you next time you visit Morgantown!Thank youKatie HatfieldGeneral Manager

8/10 – Bra

Kristina og Union

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This hotel is super convenient to shopping, dining, WVU, etc., at a reasonable rate.
Bodde her 1 natt i mai 2024
Svar fra Kristina den 10. mai 2024
Good Morning Thank you so much for taking the time to leave us a review! We sincerely appreciate your businessand your valuable feedback! We can't wait to welcome you back for another outstanding experience with us here at Sonesta Essential Morgantown! Thank you Katie HatfieldGeneral Manager

10/10 – Utmerket

Wenly

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
good
Bodde her 5 netter i april 2024
Svar fra wenly den 10. mai 2024
Good Morning! Thank you so much for taking the time to leave us a review! We're humbled by your support and look forward to being your preferred choice for hotels! If there's anything specific you'd like to highlight about your experience, please feel free to share. Thank you Katie HatfieldGeneral Manager

10/10 – Utmerket

Rita

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Rita den 10. mai 2024
Good MorningThank you so much for taking the time to leave us a review! We're humbled by your support and look forward to being your preferred choice for hotels! If there's anything specific you'd like to highlight about your experience, please feel free to share. Thank youKatie HatfieldGeneral Manager

6/10 – Grei

Janet og Niagara on the Lake

Reiste med partner
Likte ikke: Fasiliteter
The rooms are very small and have no refrigerator which I needed to store my husbands medications! These are usually standard in hotel rooms! I had a cooler to store them thankfully! Only minimal thin towels and one bar of soap provided. Didn’t like the shower gel, conditioner and body lotion provided too perfumy! The hair dryer fell off the wall when I tried to use it. The breakfast was about the only saving grace! The biscuits were great and coffee was good. The staff were trying their best. The rooms on either side of us were noisy at 2:30 AM I didn't bother the staff just yelled at them myself! At least it’s close to the highway and a couple of restaurants within walking distance! There was a mall up the street as well! Don’t think I will bother staying there in future!
Bodde her 1 natt i mai 2024
Svar fra Janet den 10. mai 2024
Good Morning Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience. If I can be at any assitance, please don't hesitate to contact me.Thank youKatie HatfieldGeneral Manager

8/10 – Bra

John

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very clean and handy to the highway. Very good value for money
Bodde her 1 natt i april 2024
Svar fra Heather, Night Auditor den 6. mai 2024
Good Morning, Thank you so much for taking the time to leave us a review. We are thrilled to hear that you enjoyed your experience here with us at Sonesta Essential Morgantown! We look forward to your next stay. Thank you.

8/10 – Bra

Reed

Likte: Renhold, personale og service og fasiliteter
Nothing fancy, but clean quite. The parking lot could use more lighting, its pretty dark at night. Overall, I would recommend.
Bodde her 2 netter i april 2024
Svar fra Heather, Night Auditor den 27. apr. 2024
Good Morning, Thank you so much for taking the time to leave us a review. We are thrilled to hear that you enjoyed your experience here with us at Sonesta Essential Morgantown! We look forward to your next stay. Thank you.

6/10 – Grei

Greg

Likte: Renhold og personale og service
The staff was very polite. When we got to our room the frame was broke on the painting. There was a hornet walking across the bed . The breakfast was good
Bodde her 1 natt i april 2024
Svar fra Heather, Night Auditor den 26. apr. 2024
Thank you for taking the time to leave a review. We appreciate your feedback and will look into the issues you mentioned. We are delighted to hear that you enjoyed our breakfast and hope that you have a safe journey. We look forward to welcoming you back soon for another stay.

6/10 – Grei

Judith

Reiste med partner
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
We had no towels or blankets. Had to go back down to get them. The toilet leaked so the floor was wet. Remote for the TV didn't work. Plus they charged us again even though I paid through Expedia. I hopefully will get reimbursed when I check out
Bodde her 1 natt i april 2024
Svar fra Judith den 29. apr. 2024
Thank you for taking the time to leave a review. We apologize for all of the problems that occurred during your stay with us. We will be addressing these concerns with staff. Please reach out to us on property if there is anything else we can do for you!

8/10 – Bra

Doug

Likte: Renhold og personale og service
Good experience.
Bodde her 1 natt i april 2024
Svar fra Doug den 23. apr. 2024
Good MorningThank you so much for taking the time to leave us a review. We are thrilled to hear that you enoyed your experience here with us at Sonesta Essential Morgantown! We look forward to your next stay.Thank youKatie HatfieldGeneral Manager

8/10 – Bra

Jacquelyn

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We love the staff! People are so friendly and helpful. The rooms are average, but we always stay at this hotel because of the staff and the location. It's close to all the shops we enjoy!
Bodde her 4 netter i april 2024
Svar fra jacquelyn den 22. apr. 2024
Good AfternoonThank you so much for taking the time to leave us a review! We are delighted to know you enjoyed our staff here at Sonesta Essential! Your satisfaction is our top priority, and we look forward to seeing you next time!Thank youKatie Hatfield General Manager

10/10 – Utmerket

John

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The friendly and courteous lady at front desk that che led us in made the stay fantastic!!
Bodde her 1 natt i april 2024
Svar fra John den 22. apr. 2024
Good AfternoonThank you so much for your incredibly kind words and for awarding us a five-star rating! We're thrilled to hear about your fantastic stay with us. Your feedback truly brightens our day! We can't wait to welcome you back for another wonderful experience. If there's anything we can do to make your visits even more special, please dont hesitate to let us know! Thank youKatie HatfieldGeneral Manager

8/10 – Bra

Brian

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great value Excellent service No heat in room was a disappointment
Bodde her 1 natt i april 2024
Svar fra Brian den 22. apr. 2024
Good AfternoonThank you for taking the time to share your feedback with us. We're delighted to see that you had a positive experience overall. Your input is important to us, and we're committed to making any necessary improvements. If there's anything we can do to earn that fifth star, please don't hesitate to contact me directly. We look forward to seeing you next time!Thank youKatie Hatfield General Manager

4/10 – Dårlig

Kira

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Unless you are on a tight budget go elsewhere
Bodde her 1 natt i april 2024
Svar fra Kira den 22. apr. 2024
Good AfternoonThanks for sharing your feedback. We're sorry your experience didn't match your expectations. We hope to get the chance to welcome you back! Please feel free to reach out to me directly with any further comments, concerns, or suggestions you wish to share. Thank you Katie HatfieldGeneral Manager

10/10 – Utmerket

Kristina og Union

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Will stay again.
Bodde her 1 natt i april 2024
Svar fra Heather, Night Auditor den 19. apr. 2024
Good Morning! Thank you so much for taking the time to leave us your feedback! We look forward to seeing you again soon.

10/10 – Utmerket

Carol

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Helpful desk clerk, comfortable bed, good breakfast
Bodde her 1 natt i april 2024
Svar fra Carol den 18. apr. 2024
Good Morning!Thank you so much for taking the time to leave us your feedback! We look forward to seeing you again soon. Thank youGeneral ManagerKatie Hatfield

8/10 – Bra

Samantha

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Staff was great very good pleasant room was clean only issue was had to move rooms due to no cold water in shower but they were amazing no question moved us immediately
Bodde her 1 natt i april 2024
Svar fra Samantha den 18. apr. 2024
Good Morning!Thank you for taking the time to leave us your feedback. We are looking into the shower issue! Thank you for bringing it to our attention. We look forward to seeing you next time!Thank youKatie HatfieldGeneral Manager

4/10 – Dårlig

Fred

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Property is not kept up. Needs a lot of TLC. Caters to gas line workers. Would not recommend it for travellers or snow birds. Rooms have a stale odour in them.
Bodde her 1 natt i april 2024
Svar fra Fred den 9. apr. 2024
Good MorningWe sincerely apologize for the inconvenience. We value our guest and their satisfaction. Please know that we are committed to providing high-quality services and will do everything in our power to address your concerns. We are taking immediate steps to ensure every guest is satisfied. If i can help in any way please feel free to reach out!Thank youKatie HatfieldGeneral Manager

8/10 – Bra

Jennifer

Forretningsreisende, Reiste med familie
Likte: Personale og service
The staff was extremely friendly. The room was ok. Outdated though, broken tiles in the bathroom, toilet was not cleaned thoroughly. Someone elses poop was in it. I had a joining room. I didn't care it was joining rooms, but the person who had the other room Saturday night woke me up with his extremely loud talking as if he was in the room with us. This occured sunday morning at 3am. There really was no breakfast choice Saturday morning and the breakfast was all taken by other residents by 8am and was not replenished by the time I left at 9am.
Bodde her 2 netter i april 2024
Svar fra Jennifer den 9. apr. 2024
Good Morning We sincerely apologize for any inconvenience you may have experienced. At Sonesta Essential, we strive for guest satisfaction. I'm confident your next experience with us will be up to your expectations! If i can help in any way please feel free to reach out. Thank youKatie Hatfield General Manager

6/10 – Grei

Jamie

Bodde her 1 natt i april 2024
Svar fra Heather, Night Auditor den 27. apr. 2024
Good MorningThank you so much for taking the time to leave us a review. We are thrilled to hear that you enoyed your experience here with us at Sonesta Essential Morgantown! We look forward to your next stay.Thank you

6/10 – Grei

John og Kitchener

Reiste med familie
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Beds were terrible
Bodde her 1 natt i april 2024
Svar fra Katie den 6. apr. 2024
Dear JohnI want to thank you for leaving us a review. Im sorry the bed was uncomfortable, but im excited to let you know along with the name change, we will be improving our property along with new beds! We look forward to seeing you again next time you visit morgantown, so you can enjoy all the new improvments at our property. If I can help in any way, dont hesitate to call.Thank youKatie HatfieldGeneral Manager

6/10 – Grei

Robert

Reiste med partner
Likte ikke: Fasiliteter
fIRST OF ALL you should have notified people of the name change. The room clean but no glasses in the room no clock no lamps you had to have the overhead bright lights of the bathroom light on. both the cieling lights over the desk and the window burned out . For breakfast toast , begal or cerial . Or if you want the arteries hardened biscuits and gravy. not a Canadian dish
Bodde her 1 natt i april 2024
Svar fra Katie den 6. apr. 2024
We apologize for you not being notified about the brand change. We dont have any contact information whenever guests book through a third party. Sense going through a brand change we will be remodeling and upgrading our property including most of the items you mentioned. We would love to see you in the future so you can enjoy all of our upgrades.Thank you.Katie HatfieldGeneral Manager

2/10 – Forferdelig

Ashley

Reiste med familie
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Right after laying down we found bed bugs. We left in the middle of the night.
Bodde her 1 natt i april 2024
Svar fra Katie Hatield den 6. apr. 2024
I am so sorry about your stay. We dont normally have any issues but we are taking all percautionary measures to ensure that everyone has a pleasent stay. If I can help in any way dont hesitate to contact me. Thank youKatie HatfieldGeneral Manager

8/10 – Bra

Patricia

Likte: Renhold
Bodde her 2 netter i mars 2024
Svar fra Katie den 6. apr. 2024
Dear Patricia Thank you for taking the time to give us your feedback.We look forward to sharing our journey with you as we improve our property! We are excited for you next trip to Morgantown!Thank youKatie HatfieldGeneral Manager

8/10 – Bra

Joseph

Bodde her 1 natt i mars 2024
Svar fra Heather, Night Auditor den 19. apr. 2024
Good Morning! Thank you so much for taking the time to leave us your feedback! We look forward to seeing you again soon.

6/10 – Grei

Andrew

Reiste med familie
Likte: Personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
Property had some issues... exhaust fan, bathroom lock, TV remote didn't work, some floor tiles were cracked. Decent place that looks like it was a bit behind on maintenance. Good location, and staff were helpful and friendly.
Bodde her 1 natt i mars 2024
Svar fra Guest Service Supervisor den 19. mars 2024
Thank you for taking the time to leave a review. We will be addressing these issues so they will not happen again. We hope to see you come back in the future!

10/10 – Utmerket

Heather

Bodde her 1 natt i mars 2024
Svar fra Katie den 6. apr. 2024
Dear HeatherThank you for taking the time to give us your feedback. We look forward to see you on your next trip to Morgantown! Thank you!Katie Hatfield General Manager

8/10 – Bra

alex

The staff were nice and helpful.
Bodde her 1 natt i mars 2024
Svar fra Guest Service Supervisor den 17. mars 2024
Thank you for taking the time to leave a review! We are happy to see you enjoyed your stay with us. If there is anything we can improve for future stays, please let us know! We hope to see you again in the future!

10/10 – Utmerket

Mary

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Clean
Bodde her 1 natt i mars 2024
Svar fra Guest Service Supervisor den 17. mars 2024
Thank you for taking the time to leave a review! We are happy to see you enjoyed your stay with us. If there is anything we can improve for future stays, please let us know! We hope to see you again in the future!

8/10 – Bra

Valeria

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Guest Service Supervisor den 14. mars 2024
Thank you for taking the time to leave a review. We hope to see you again in the future!

8/10 – Bra

Jelko

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Guest Service Supervisor den 11. mars 2024
Thank you for taking the time to leave us a review! We love to see that you enjoyed your stay with us. We hope to see you again in the near future!

8/10 – Bra

Leslie

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice for the price
Bodde her 1 natt i februar 2024
Svar fra Guest Service Supervisor den 5. mars 2024
Thank you for taking the time to leave a review. We are so glad to see you enjoyed your stay. We hope to see you again in the future!

2/10 – Forferdelig

Nando

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Room smelled of Javex which meant it wa sanitized and although not overbearing was enough to have to open a window. No tissues in the container in the bathroom. There was a hair stuck to the wall of the shower. The shower head is a handheld that had a loose mount and would only point straight down. water pressure was not good. Room was supposed to have a queen bed but it seemed to be a double bed. Would not recommend this hotel at all.
Bodde her 1 natt i mars 2024
Svar fra Guest Service Supervisor den 4. mars 2024
Thank you for taking the time to leave a review. I apologize about all the issues you experienced during your stay. We will be addressing these with our staff and getting them fixed asap! We do hope you give us another chance in the future.

6/10 – Grei

michele

Reiste med familie
Likte ikke: Fasiliteter
everything was average, the property smelled liked weed all weekend, fire alarm went off in middle of night, room was not cleaned staff seemed like they were trying...
Bodde her 2 netter i mars 2024
Svar fra Guest Service Supervisor den 4. mars 2024
Thank you for taking the time to leave a review. I apologize for the problems that you had during your stay. We will be investigating these issues and acting on them so they do not repeat in the future.

6/10 – Grei

Tara

Forretningsreisende, Reiste med familie
Likte: Personale og service
The bathroom in the room needed a thorough cleaning. The USB ports for charging didn’t work, the main light in the room didn’t work, and the air condition didn’t cool the room. The breakfast was very minimal.
Svar fra Guest Service Supervisor den 1. mars 2024
Thank you for taking the time to leave a review. I apologize for all the issues you experienced during your stay. We will be investigating and fixing these issues ASAP! We do hope to see you give us another chance in the future!

10/10 – Utmerket

Melissa

Reiste med en gruppe
Likte: Fasiliteter
Very clean newly reno'd Great location right off the hwy one minute ..
Bodde her 1 natt i februar 2024
Svar fra Guest Service Supervisor den 24. feb. 2024
Thank you for taking the time to leave a review! We hope to see you again in the future!

6/10 – Grei

Heaven

Reiste med familie og små barn
Likte ikke: Overnattingsstedets bygg og tilstand
There was a giant fist hole in the bathroom door, the microwave was full of moldy food and trash, and the breakfast looked/tasted like it was from last weekend. The guy at the desk was nice though.
Bodde her 1 natt i februar 2024
Svar fra Guest Service Supervisor den 24. feb. 2024
Thank you for taking the time to leave a review. I apologize for the experience you had during your stay. We will be looking into these issues and talking with staff. We do hope you will give us another chance in the future!

8/10 – Bra

Cheryl

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Everything was very nice. Good value for the money. Breakfast not so good- eggs dry and sausage gravy cold. Overall pleasant stay.
Bodde her 1 natt i februar 2024
Svar fra Guest Service Supervisor den 5. feb. 2024
Thank you for taking the time to leave a review! I am happy to see you enjoyed your stay with us. We will be addressing the issues about breakfast with staff. We hope to see you stay again in the future!