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Anmeldelser av Courtyard by Marriott Scranton Montage Mountain

3 out of 5
Courtyard by Marriott Scranton Montage Mountain
16 Glenmaura National Blvd, Moosic, PA

Anmeldelser

8,0

Veldig bra

Rangering på 10 − Utmerket. 284 av totalt 609 anmeldelser." "
Rangering på 8 − Bra. 160 av totalt 609 anmeldelser." "
Rangering på 6 − Grei. 73 av totalt 609 anmeldelser." "
Rangering på 4 − Dårlig. 41 av totalt 609 anmeldelser." "
Rangering på 2 − Forferdelig. 51 av totalt 609 anmeldelser." "

8,4/10

Renhold

8,6/10

Personale og service

7,4/10

Fasiliteter

8,2/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

michele

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra GM den 22. mai 2024
Michele, thank you for taking the time to review our hotel glad to see it was a 5star experience. Hope we get the chance to host you again in the future.

10/10 – Utmerket

El Hadi

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra GM den 22. mai 2024
El Hadi, thank you for your 5 stars review glad to see we helped make your stay a great experience. Hope we get to host you again in the future.

2/10 – Forferdelig

John

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property is just OK, but... ONE cheap washcloth? A TINY vanity?? A love seat that may be the most uncomfortable on earth? More significantly, I've used Courtyards for many years but not recently. I know going in that, unlike similar (but physically better and with better amenities) properties like Hampton have free breakfast, Courtyard charges. I know that, but prices were ludicrous! Sure, I can afford it, but I refuse to be ripped off The insulting pricing prompted us to go elsewhere. In the end I HAPPILY paid a bit more for an infinitely better SERVED breakfast. Incidentally, a muffin in a nice sit-down restaurant at the Philadelphia airport was both MUCH larger and MUCH less expensive Than at the Courtyard. And, airports aren't exactly known for low priced meals. DO YOURSELF A FAVOR; GO ANYWHERE ELSE!!
Bodde her 2 netter i mai 2024
Svar fra Gm den 20. mai 2024
John, Sorry to hear your stay wasn't a positive experience, Courtyards do not offer free breakfast it is a cook to order. Our goal always is to make it a wonderful experience sorry to hear we fell short.

10/10 – Utmerket

Heather

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was so polite!.. it was super quiet, like we were the only guests.. perfect location!
Bodde her 1 natt i mai 2024
Svar fra GM den 16. mai 2024
Heather, thank you for your review, glad that you enjoyed the peace and quiet that our hotel offers nestled on the mountain. Always nice to hear feedback on my amazing staff. We hope we can host you again in the future.

2/10 – Forferdelig

Ida

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I was very disappointed that some services advertised wasn’t available. Also my breakfast voucher was not honores
Bodde her 1 natt i mai 2024
Svar fra GM den 16. mai 2024
Ida, Sorry to hear your stay with us didn't meet your expectations. We try very hard to provide the best service possible. I am sorry to hear you had problems with a voucher if you give our hotel a call back and prepaid for breakfast we can take care of the charge for you.

10/10 – Utmerket

Halina

Bodde her 1 natt i mai 2024
Svar fra GM den 16. mai 2024
Halina, thank you for taking the time to give us feedback, glad to see your stay with us was a 5*. Hope we get the chance to host you again in the future.

10/10 – Utmerket

Sean

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff were very friendly an accommodating. The room was nice. The bar and lounge area were relaxing.
Bodde her 1 natt i april 2024
Svar fra GM den 9. mai 2024
Sean, thank you for your 5 out 5 rating, glad to hear it was an amazing stay with us hope to see you again in the future.

8/10 – Bra

Adam

Reiste med familie
Likte: Personale og service og overnattingsstedets bygg og tilstand
Property was clean and staff was great. Hallways had a funky smell.
Bodde her 1 natt i mai 2024
Svar fra GM den 9. mai 2024
Adam, thank you for your 4 out of 5 review glad to see our team was great and hotel was up to Marriott standards, sorry about the funky smell that was in the hallway.

10/10 – Utmerket

Jacques

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Quiet
Bodde her 2 netter i mai 2024
Svar fra GM den 9. mai 2024
Jacques, thank you for taking the time to give our team a review of 5 out of 5, great to see it was a great stay.

10/10 – Utmerket

Jon

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra GM den 9. mai 2024
Jon, thank you for taking the time to review our property and to see it was a 5 star stay. Hope to get the chance to host you again in the future.

2/10 – Forferdelig

Vincent

Reiste med en gruppe
Likte ikke: Personale og service
Only one person ta front desk complaining she was by herself, not flexible, noisy room since walls too thin, don’t deserve Mariott brand at all in it’s name
Bodde her 1 natt i mai 2024
Svar fra GM den 5. mai 2024
Vincent, sorry that your check in was delayed due to a call out and we couldn't be more flexible due to being sold out we had a couple of sports teams on property..

10/10 – Utmerket

Barbara

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great stay!
Bodde her 2 netter i april 2024
Svar fra GM den 5. mai 2024
Barbara, thank you for the review, and that we were able to make your stay as comfortable as possible. We hope to see you in the future.

10/10 – Utmerket

Ann

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra GM den 2. mai 2024
Ann, thank you for the 5-star review, glad that we had the opportunity to make your stay away from home a great experience.

10/10 – Utmerket

Philip

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
room was ok
Bodde her 1 natt i april 2024
Svar fra GM den 13. mai 2024
Philip, Thank you for your recent stay with us and a 5 out of 5 review. We are happy that we met all of your needs to make your experience a great one.

8/10 – Bra

Christina

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel itself is very nice and clean. The staff was very friendly and helpful. Anything we needed was available and it's within walking distance to the shoppes at montage.
Bodde her 1 natt i april 2024
Svar fra agm den 2. mai 2024
Christina, thank you for taking the time out of your busy day to write us a review, Glad to see your stay was a great experience my team is amazing and always try their best to make our customers stay a great experience. We hope to get the chance to host you in the future.

10/10 – Utmerket

Crystal

Reiste med familie og små barn
Likte: Fasiliteter
From the moment we walked in we were greeted with such kindness. I would recommend this Hotel to everyone. Thank you for a lovely experience.
Bodde her 1 natt i april 2024
Svar fra GM den 26. apr. 2024
Crystal, thank you for the wonderful review. Glad to see you enjoyed your stay and our staff had such a positive impact on your experience.

8/10 – Bra

Armando

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Easy access from I-81, and on to the city of Scranton.
Bodde her 1 natt i april 2024
Svar fra GM den 26. apr. 2024
Armando, thank you for taking the time to review our hotel we appreciate you and for choosing our hotel.

4/10 – Dårlig

Mary Lee

Forretningsreisende
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Staff was nice, the only plus
Bodde her 1 natt i april 2024
Svar fra GM den 26. apr. 2024
Mary lee, thank you for staying with us and for taking the time to review our hotel.

10/10 – Utmerket

Allison

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place to stay.
Bodde her 1 natt i april 2024
Svar fra GM den 26. apr. 2024
Allison, thank you for being are guest and for taking the time to give us a review. We hope to see you again in the future.

10/10 – Utmerket

Shakita

Reiste med familie og små barn
Likte: Renhold og overnattingsstedets bygg og tilstand
I was upgrade to a king suite it was super clean and the breakfast was amazing
Bodde her 3 netter i februar 2024
Svar fra GM den 26. apr. 2024
Shakita, thank you for taking the time to review your recent stay with us. We are happy that it was an amazing experience from your upgrade to our amazing breakfast, we hope to get the chance to host you again in the future.

4/10 – Dårlig

Gerardo

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold
The bathtub was clogged
Bodde her 1 natt i april 2024
Svar fra Gm den 26. apr. 2024
Gerardo, thank you for your feedback. Sorry to hear that you had an issue with your bathtub, I was glad to hear that maintenance was able to handle the issue quickly. We appreciate your business and sincerely apologetic for the inconvenience you experienced.

10/10 – Utmerket

Beth

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fabulous staff! Check in was awesome - as was the bar service. I will definitely stay here again!
Bodde her 1 natt i april 2024
Svar fra GM den 26. apr. 2024
Beth, thank you for taking the time to give our team a great review. We appreciate that and your business and we hope to host you again in the future.

4/10 – Dårlig

Denis

Reiste med familie
Très très déçu de l’endroit. Bâtiment vieux de plus de 27 ans. À l’entrée il y avait plein de feuilles devant la réception… passage vieux tapis….. Dans la chambre, un vieux bain pour la douche. L’évier était craqué…. Le lit était confortable mais l’ameublement était ancien. De plus, nous étions assurés que notre déjeuner était inclus mais non, on a payé 31,00$ pour 1 jus d’orange, 1 muffin, 2 cafés, 2 yogourts… en premier on voulait le Fairfield &suite. Comme l’année passée mais c’était déjà complet. On a réservé 1 1/2mois avant de partir de la Floride. Nous utilisons toujours expédia mais vu vos choix sont plus que décevant nous choisirons ailleurs dorénavant.
Bodde her 1 natt i april 2024

8/10 – Bra

Selin

Forretningsreisende
Likte: Renhold, personale og service og fasiliteter
Hotel needs an update
Bodde her 1 natt i april 2024
Svar fra GM den 18. apr. 2024
Selin, thank you for taking the time to give us a review we appreciate it. We hope we can host you again in the future.

10/10 – Utmerket

Steven E

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Clean, neat and convenient for my needs
Bodde her 2 netter i april 2024
Svar fra GM den 18. apr. 2024
Steve, thank you for taking the time to give us a review. happy to see your stay with us was a great time away from home.

10/10 – Utmerket

Thai

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra GM den 18. apr. 2024
Ricardo, thank you for choosing us for your stay away from home. We appreciate you taking the time to give us your review.

10/10 – Utmerket

Regina

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra management den 18. apr. 2024
Regina, thank you for your review your feedback means a lot to us.

6/10 – Grei

Larry

Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
Good location but this is a very old tired building. Marriott has fixed up the rooms nicely but the layout of the rooms, especially bathrooms, is small and not up to modern standards; virtually no room for wife to put on make-up, one small sink located outside the bathroom, step in tub shower.There are better hotels nearby. This one is cheaper for a reason.
Bodde her 1 natt i april 2024
Svar fra GM den 8. apr. 2024
Larry, thank you for your feedback. our property is older than some close by true. Our staff works extremely hard at keeping our guests happy and all of their needs met while on property and we take pride in our housekeeping and maintenance team for doing a great job also.

10/10 – Utmerket

Marie

Bodde her 1 natt i april 2024
Svar fra GM den 26. apr. 2024
Marie, thank you for taking the time out of your schedule to give us your review. We see it was a 5 star stay always glad to see when our customers stay was such an amazing experience.

2/10 – Forferdelig

Shay-Simone

Reiste med partner
Likte ikke: Personale og service
Property kept charging me for fees and other things that I should not be paying for. When I called today April 8 2024 to address this the young lady at the desk was disrespectful and accused me of getting like that when I answered her so what’s up question with your company over charged my credit card. She said I book from a third party and she could not help.
Bodde her 1 natt i mars 2024
Svar fra MR den 18. apr. 2024
Shay, unfortunately when you book with a third party they handle your charges. we only charge you for anything you purchase on property or at our bistro.

6/10 – Grei

Kelsey

Reiste med partner
Likte: Renhold og personale og service
Good little hotel. A little dated and less maintained than Courtyard Marriotts that I’m used to, but the staff were nice.
Bodde her 2 netter i mars 2024
Svar fra management den 8. apr. 2024
Kelsey, thank you for your feedback, we are an older hotel we do renovations and maintenance regularly to keep our guest at the standards they are accustomed too. sorry to hear we didn't meet up to your expectations. glad to hear our employees made your stay better.

10/10 – Utmerket

Chelsea

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was amazing, the only thing was there was so much ice built up in the mini fridge that I couldn’t really put anything in it. But I loved the stay still<3
Bodde her 2 netter i mars 2024
Svar fra gm den 25. mars 2024
Chelsea, thank you for giving us a 5-star review always amazing to hear our guest had a great stay with our team and hotel.

10/10 – Utmerket

Lawrence og College Park

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Business traveler, excellent hotel, have stayed in others in area and by far the leader in class for friendliness, cleanliness and facility, price to value. A credit to Marriot Courtyard brand.
Bodde her 1 natt i mars 2024
Svar fra Michelle GM den 22. mars 2024
Lawrence, Thank you for your recent stay with us, we appreciate your review and glad to see you enjoyed your stay 5 out 5 review always makes our team beyond happy. Our team strive to make each guest stay as comfortable as possible.

10/10 – Utmerket

Heather

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Stayed here overnight to attend a volleyball tournament. Average stay, clean, and convenient to stores and restaurants.
Bodde her 1 natt i mars 2024
Svar fra GM den 22. mars 2024
Heather, thank you for your stay happy to hear your stay with us was a 5 out of 5. We hope we will be able to host you again in the future.

10/10 – Utmerket

shirley

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Disappointed the jacuzzi was out of service. Water temp of pool was kind of cool. Suggesting, think there should be some kind of tarp over fire pit so people can go out and enjoy it when it's raining.
Bodde her 1 natt i mars 2024
Svar fra Michelle- GM den 22. mars 2024
Shirley, thank you for your 5* review, yes unfortunately we had a pipe break and jacuzzi went down. I will forward the suggestion about a coverage over the fire pit to owners, great idea. Thank you for choosing our property for your getaway.

10/10 – Utmerket

Krista

Bodde her 2 netter i mars 2024
Svar fra GM den 8. apr. 2024
Krista, thank you for your review and for choosing us for your stay. We are glad to see you had a great stay with us.

10/10 – Utmerket

Christopher

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was very professional and efficient.
Bodde her 1 natt i mars 2024
Svar fra Gm- Michelle den 22. mars 2024
Christopher, thank you so much for your 5-star review, I agree we have a great staff they really do care about our hotel and all of the customers who stay with us. I appreciate you acknowledging their professionalism.

10/10 – Utmerket

Victoria

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was a clean and spacious room. The hotel was in a perfect location that was close to our planned activities. The staff was very friendly and professional.
Bodde her 2 netter i februar 2024
Svar fra Trish den 4. mars 2024
We are so glad you enjoyed your stay with us.

10/10 – Utmerket

Sarah

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Close to mountainfest
Bodde her 1 natt i mars 2024
Svar fra Trish den 4. mars 2024
Thank you for your rating.

6/10 – Grei

Michelle

Close to several restaurants and right off the highway so very convenient. The girls at the front desk left much to be desired. They complained to each other as I was checking in about how busy it was and their dissatisfaction with the job. They were dressed slovenly with torn clothing and pants pockets hanging out. One was eating and talking with her mouth full. The ice machine and elevator were out of service so poor upkeep on the property.
Bodde her 1 natt i februar 2024
Svar fra Trish den 4. mars 2024
Thank you for your comments. We will address these issues with the team.

10/10 – Utmerket

Dusten

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great stay , met all expectations!
Bodde her 1 natt i januar 2024
Svar fra Trish den 4. mars 2024
We are so glad you enjoyed your stay with us.

10/10 – Utmerket

Anthony

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Gratitude
Considering how many times this place has changed ownership this is a still a great location on the staff at AMC Hotel they are just more than exceptional they are a blessing they have always catered to my every need and have always been there to help me when I needed them and I couldn't be more grateful
Bodde her 1 natt i februar 2024
Svar fra Trish den 4. mars 2024
Thank you for your feedback. We are so glad you enjoyed your stay with us.

10/10 – Utmerket

Alicia og Westwood

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice, clean and spacious hotel.
Bodde her 2 netter i februar 2024
Svar fra Alicia den 25. feb. 2024
Thank you for your feedback! We hope to see you back!

10/10 – Utmerket

Azemina

Bodde her 3 netter i februar 2024
Svar fra gm den 22. mars 2024
Thank you for your review, We appreciate your feedback.

10/10 – Utmerket

Megan

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Spa/hot tub closed but not indicated prior to booking Otherwise nice hotel, clean rooms, new, high ceilings, nice pool, fitness area, check in staff lovely.
Bodde her 1 natt i februar 2024
Svar fra Alicia den 21. feb. 2024
Thank you for your feedback! We are glad you got to enjoy our amenities!

10/10 – Utmerket

Jerry

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great for a weekend getaway
My girlfriend and I used this hotel as a weekend getaway to disconnect from the world for a couple of days, and it was a great choice. The room was comfortable and the staff was friendly and accommodating.
Bodde her 2 netter i februar 2024
Svar fra Alicia den 21. feb. 2024
Thank you for your feedback! We hope you are able to return in the future.

10/10 – Utmerket

Mirzeta

Likte: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024
Svar fra Trish den 22. feb. 2024
Thank you for your rating.

10/10 – Utmerket

Philip

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was perfect location for our ski trip to Montage Mountain. Hotel room was clean with a nice modern decor. Staff at the front desk were friendly and checked us in quickly.
Bodde her 1 natt i februar 2024
Svar fra Alicia den 21. feb. 2024
Thank you for your feedback! We hope you are able to return on a future trip.

10/10 – Utmerket

Aidan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great service very clean really enjoyed our stay
Bodde her 2 netter i februar 2024
Svar fra Alicia den 18. feb. 2024
Thank you for your feedback! Hope we see you again.

10/10 – Utmerket

Joanna

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice hotel, very close to Montage Ski Resort. My only issue was that the vanity was very small and difficult to fit all my stuff lol. Also the lighting was not strong enough to do my make up.
Bodde her 1 natt i februar 2024
Svar fra Alicia den 17. feb. 2024
Thank you so much for your feedback!