Hoteller i Montvale

«It was 96 degrees and humid and the AC is so old and nonfunctioning that even after they moved my room, the AC did not work properly and the room stayed at 78 degrees the entire time. I intend to escalate to Expedia for a refund. I had to find a different hotel for my second night. And the whole place needs a renovation.»

«all good»

«Our favorite place to stay especially due to proximity of the Met.»

«Property well maintained, customer service was great. Well definitely book again.»

«It was a good stay. We liked the hotel.»

«Nice hotel and location. A bit old and the family room was a bit small. »

«This hotel is very old and not well maintained. It is being kept clean inside but the furnishings and bathroom was very old. Also the outside maintenance is terrible: cracked sidewalks and parking areas not well paved. Fencing falling down. Also if you must stay here, request a room on the backside of the building because the highway traffic noise in the front is so loud it was almost impossible to fall asleep. On a positive note, the staff is very nice.»

«very small»

«Horrible staff members, they were super rude. One came to my room door knocking super hard being rude, because supposedly he got a complaint of us being loud when we were already in bed watching movies and my 4 year old sleeping and waking her up, then he comes and says “I’m not saying is you guys but if we get another complaint we were gonna have a serious problem” like that’s super rude and unprofessional. Just assuming and then coming to knock on our door like crazy and waking up my daughter.»

«This hotel is very well maintained, friendly staff, clean rooms and facilities. Breakfast is pretty good a nice range of foods and drinks. Will return again!»

«Great location. Could not find a coffee station down stairs. Bathroom door in the bathroom in room 311 needs to be replaced. Looks like someone flooded the bathroom and ruin the door. Close the door while sitting on the toilet. Looks bad»