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Anmeldelser av Royal Plaza Montreux

5 out of 5
Royal Plaza Montreux
Avenue Claude Nobs 7, Montreux, VD

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 387 av totalt 805 anmeldelser." "
Rangering på 8 − Bra. 240 av totalt 805 anmeldelser." "
Rangering på 6 − Grei. 102 av totalt 805 anmeldelser." "
Rangering på 4 − Dårlig. 52 av totalt 805 anmeldelser." "
Rangering på 2 − Forferdelig. 24 av totalt 805 anmeldelser." "

8,8/10

Renhold

8,4/10

Personale og service

8,4/10

Fasiliteter

8,0/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Petter

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great staff - super location!
Bodde her 1 natt i juli 2023
Svar fra The Management Team den 28. juli 2023
Thank you very much for your positive review ! We are happy to read that you enjoyed your stay with us ! Kind regards,

10/10 – Utmerket

Steinar

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott hotell, svært bra frokost og topp beliggenhet.
Bodde her 5 netter i juli 2022
Svar fra The Management Team den 18. juli 2022
Thank you very much for having taken the time to review our hotel !

10/10 – Utmerket

Sindre

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Best location in Montreux
Best place to stay. Was during jazz festival and inside the area!
Bodde her 1 natt i juli 2019
Svar fra The Management Team den 22. okt. 2019
Thank you very much for your nice feedback !

10/10 – Utmerket

Anna

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i juli 2019

8/10 – Bra

David

Reiste med partner
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Hôtel assez vieux et désuet, mais superbe vue sur le lac Leman et les montagnes. Nous avions l’option balcon avec vue sur le lac et nous avons adoré. Décoration datant des années 1980 au maximum. Possibilité de marcher tout le tour du lac. Bien situe
Bodde her 1 natt i mai 2024
Svar fra L'Equipe de Direction den 16. mai 2024
Cher David, Nous vous remercions d'avoir pris le temps d'évaluer notre hôtel. Nous ne sommes effectivement pas rénovés mais sommes ravis de lire que vous avez tout de même apprécié votre séjour chez nous. Avec nos salutations les plus sincères,

10/10 – Utmerket

Shilpa

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Beautiful! View and facilities. friendly staff
Bodde her 1 natt i mai 2024
Svar fra The Management Team den 14. mai 2024
Thank you very much for your kind review. Best regards,

10/10 – Utmerket

Mike

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Situated right on the lakeside.
Bodde her 3 netter i mai 2024
Svar fra The Management Team den 7. mai 2024
Thank you very much for your positive review. Best regards,

10/10 – Utmerket

Ambica

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A lovely hotel in a spectacular location. The staff is very friendly and the hotel amenities top class.
Bodde her 1 natt i mai 2024
Svar fra The Management Team den 6. mai 2024
Dear Ambica, Thank you very much for your nice feedback about our hotel and staff. With our best regards,

10/10 – Utmerket

Keith

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Lovely three night stay. Hotel is old school but in a positive way. All the staff are very attentive and helpful. The public areas are immaculately maintained and our room was spotless. The hotel has direct access onto the lakeside promenade. It's a fifteen minute walk into the town centre and about 1 hour walk to Chateau Chllon.
Bodde her 3 netter i april 2024
Svar fra The Management Team den 30. apr. 2024
Dear Keith, Thank you so much for having taken the time to review our property. We are very happy to read that you enjoyed your stay very much. With our kindest regards,

10/10 – Utmerket

Malva

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful views across the lake. Friendly staff, well appointed room. The build site next door was a little noisy, but nothing that spoiled our stay.
Bodde her 3 netter i april 2024
Svar fra The Management Team den 30. apr. 2024
Dear Malva, Thank you so much for your nice review. We sincerely hope to welcome you back very soon. Kind regards,

10/10 – Utmerket

Lauren

Bodde her 1 natt i mars 2024
Svar fra The Management Team den 30. apr. 2024
Thank you very much for your review. Best regards,

10/10 – Utmerket

Rachel

Excellent
Bodde her 1 natt i mars 2024
Svar fra The Management Team den 28. mars 2024
Thank you very much for your positive review !

10/10 – Utmerket

simon

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location.
Bodde her 2 netter i mars 2024
Svar fra The Management Team den 25. mars 2024
Thank you very much Simon for your positive review. Kind regards,

4/10 – Dårlig

Oliver

Likte: Renhold
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra The Management Team den 19. mars 2024
Thank you for your review. We are very sorry to read that our hotel was not up to your expectations. Best regards,

10/10 – Utmerket

Jeancharles

Reiste med partner
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Ok tout est bien, a part 1 ou w amel Ioration
Bodde her 2 netter i mars 2024
Svar fra L'Equipe de Direction den 11. mars 2024
Merci beaucoup pour votre évaluation positive ! Au plaisir de vous accueillir à nouveau,

10/10 – Utmerket

Rochdi

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Personnel au top j’ai aimé le spa et surtout très bien citée sur montreux
Bodde her 2 netter i februar 2024
Svar fra L'Equipe de Direction den 26. feb. 2024
Cher Rochdi, Un tout grand merci pour votre commentaire sympathique et positif envers notre établissement et nos équipes. Avec nos salutations les plus sincères,

8/10 – Bra

Erwin

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Likes: Room had nice views of Lake Geneva and mountains; Breakfast was very good with a lot of variety. Hotel was close to Bus Stop (but far from train station and main part of town). Needs Improvement: In one room the thermostat did not work properly and was very hot. The other rooms fan was very loud – got a headache from constant noise and needed a Motrin.
Bodde her 2 netter i januar 2024
Svar fra The Management Team den 26. feb. 2024
Dear Erwin, Thank you for sharing your experience with us. We're glad you enjoyed the views and breakfast. Your compliments will be passed on to our team. We've noted the issues with the thermostat and fan noise; our maintenance team has been informed and will address these concerns promptly. For any immediate discomforts, please don't hesitate to reach out to our reception for assistance. We hope to welcome you back in the future for an even more comfortable stay. Best regards,

10/10 – Utmerket

Kevin

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra L'Equipe de Direction den 19. feb. 2024
Merci beaucoup pour votre avis positif ! Cordialement,

10/10 – Utmerket

Stephane

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2024
Svar fra The Management Team den 12. feb. 2024
Thank you very much for your positive review ! Best regards,

8/10 – Bra

Philipp

Likte: Renhold og personale og service
Bodde her 1 natt i februar 2024
Svar fra The Management Team den 12. feb. 2024
Thank you very much for your positive review ! Best regards,

10/10 – Utmerket

Damaris

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Traumhafte Aussicht
Die Sicht auf den See von den Restaurants und Zimmern aus ist fantastisch. Das Personal ist freundlich, das Frühstück sehr gut. Einzig das Wellness ist etwas in die Jahre gekommen und im Verhältnis zur Hotelgrösse klein. Die Preis-Leistung stimmt aber.
Bodde her 2 netter i februar 2024
Svar fra The Management Team den 5. feb. 2024
Dear Damaris, Thank you for sharing your experience with us. We're thrilled to hear you enjoyed the view and our friendly staff, along with the breakfast offerings. Your feedback about the wellness area has been noted, and we're looking into updates to enhance our guest experience. We'll be sure to pass on your kind words to our team, and we hope to welcome you back in the future. Best regards,

10/10 – Utmerket

Valariia

Bodde her 1 natt i januar 2024
Svar fra The Management Team den 29. jan. 2024
Thank you very much for your positive review ! Best regards,

8/10 – Bra

Yan

Bodde her 1 natt i januar 2024
Svar fra The Management Team den 22. jan. 2024
Thank you very much for your positive review !

10/10 – Utmerket

Sebastiano

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Toppppppp
Bodde her 3 netter i januar 2024
Svar fra The Management Team den 15. jan. 2024
Dear Sebastiano, Thank you very much for your positive review ! Best regards,

10/10 – Utmerket

Tomas og Cairo

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Well appointed rooms with wonderful view over the lake.
Bodde her 1 natt i januar 2024
Svar fra The Management Team den 9. jan. 2024
Dear Tomas, Thank you for your feedback! We're thrilled to hear you enjoyed the room and the view. We'll definitely share your compliments with our team. Looking forward to welcoming you back in the future!

8/10 – Bra

Nastasia

Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i desember 2023
Svar fra The Management Team den 9. jan. 2024
Thank you very much for your review. Best regards,

10/10 – Utmerket

bobae

Bodde her 1 natt i desember 2023
Svar fra The Management Team den 9. jan. 2024
Thank you very much for your positive review !

10/10 – Utmerket

Howard

Bodde her 6 netter i desember 2023
Svar fra The Management Team den 22. jan. 2024
Thank you very much for your positive review !

4/10 – Dårlig

Isabelle

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Déception assurée
Déception gigantesque. Chambres du côté rue sont extrêmement bruyantes, insonorisation inexistante hôtel un peu vieillissant Personnel de réception très professionnel
Bodde her 1 natt i desember 2023
Svar fra L'Equipe de Direction den 9. jan. 2024
Chère Isabelle, Nous sommes désolés d'apprendre que vous étiez déçue de votre séjour et que celui-ci a été perturbé par le bruit. N'hésitez pas à signaler ce genre de désagrément à la réception lors de votre prochain séjour, afin que nous puissions vous apporter une solution en temps réel. Nous sommes toutefois ravis que le professionnalisme de notre personnel de réception ait été à la hauteur de vos attentes et nous ne manquerons pas de leur transmettre vos compliments. Nous espérons avoir l'opportunité de vous accueillir à nouveau pour une expérience améliorée. Cordialement,

4/10 – Dårlig

GUADALUPE

Bodde her 2 netter i desember 2023
Svar fra The Management Team den 9. jan. 2024
Dear Guadalupe, We are sorry to understand that your stay was not up to your expectations. Best regards,

10/10 – Utmerket

Fadi

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra The Management Team den 9. jan. 2024
Thank you very much for your positive review !

8/10 – Bra

Fiona Jane Louise

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The property it self , has the most fabulous rooms and views, in a fantastic location, but the staff were a bit hit and miss
Bodde her 2 netter i desember 2023
Svar fra The Management Team den 9. jan. 2024
Dear Fiona Jane, Thank you for your feedback. We're thrilled you enjoyed our rooms, views, and location. Your comments about the staff have been noted, and we'll work on ensuring a more consistent service. We hope to welcome you back in the future for an even better experience. Best regards,

10/10 – Utmerket

Cheyu

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
風景好、空間大
Bodde her 2 netter i desember 2023
Svar fra The Management Team den 9. jan. 2024
Dear Cheyu, Thank you so much for your positive review ! Best regards,

8/10 – Bra

Caroline

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great view
The view from the hotel if you are blessed to have a lake view room is amazing. The hotel does appear a little tired in places. The bed was firm for a side sleeper. The staff were very helpful and friendly. Not all amenities were open at the time of our stay. The bar was expensive. While the hotel is at the other end of the lake promenade from the centre, it is a nice walk and not too far.
Bodde her 1 natt i desember 2023
Svar fra The Management Team den 19. des. 2023
Dear Caroline,Thank you for sharing your experience with us. We're thrilled to hear you enjoyed the view and found our staff helpful and friendly – I'll be sure to pass on your kind words to the team. We've noted your comments about the hotel's condition and the amenities; rest assured, we're working on improvements and updates. We hope to welcome you back for another stay in the future!

10/10 – Utmerket

Kath

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i desember 2023
Svar fra The Management Team den 18. des. 2023
Thank you very much for your positive review !

10/10 – Utmerket

Giovanni

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra The Management Team den 18. des. 2023
Thank you very much for your positive review ! Best regards,

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2023
Svar fra The Management Team den 15. des. 2023
Thank you very much for your positive review. Best regards,

10/10 – Utmerket

Julien

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra L'Equipe de Direction den 14. des. 2023
Merci beaucoup pour votre avis positif. Avec nos salutations les plus sincères,

10/10 – Utmerket

Minho

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra The Management Team den 14. des. 2023
Thank you very much for your positive review ! Best regards,

2/10 – Forferdelig

Cecilia

Bodde her 1 natt i desember 2023
Svar fra The Management Team den 14. des. 2023
Dear Cecilia, We are very sorry to receive such a review as you didn't stay in our property. You booked a non-refundable rate for 1 night. Even in case of emergency, we cannot cancel this kind of booking free of charge. As we said, you should check directly with your insurance as they should take this stay in charge. We are very sorry for your accident. Best regards,

10/10 – Utmerket

Adrian

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra The Management Team den 12. des. 2023
Thank you very much for your positive review !

10/10 – Utmerket

Andrea

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra The Management Team den 12. des. 2023
Thank you very much for your positive review !

8/10 – Bra

Samuel

Bodde her 1 natt i desember 2023
Svar fra The Management Team den 12. des. 2023
Thank you very much for your positive review !

8/10 – Bra

Catherine

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Would Stay Here Again
Although the Royal Plaza Montreux is a little dated we thoroughly enjoyed our stayed. The service was fantastic, room was very comfortable and location perfect!
Bodde her 2 netter i november 2023
Svar fra The Management Team den 12. des. 2023
Dear Catherine, Thank you for sharing your experience at the Royal Plaza Montreux. We're delighted to hear that you enjoyed your stay overall. Your kind words about our service, comfort, and location are much appreciated, and we'll be sure to pass on your compliments to our staff. We hope to welcome you back in the future for another pleasant visit!

10/10 – Utmerket

Kenneth

Likte: Renhold, personale og service og romkomfort
Bodde her 2 netter i november 2023
Svar fra The Management Team den 23. nov. 2023
Thank you very much for your kind review !

4/10 – Dårlig

Lara og Kensington London

Reiste med familie
Likte ikke: Personale og service
We are travelling with a service dog. On their website it clearly states that service animals are welcome at no cost. When we checked in one of the ladies in reception was telling the man who was checking me in that I need to pay. When I questioned her she said that you are in Switzerland and the service animals ID is issued in the UK. I said so if someone is disabled in the UK does that mean that they are not in Switzerland? She was incredibly rude. After checking with her manager of course she didn’t charge us. The check in process took around 30 minutes because of this. I also spend my birthday there where I was promised something special for my birthday. Unfortunately that didn’t happen. The whole experience was very disappointing. I’ve stayed at this hotel several times before but this is the first time I felt the need to write a review. When I asked for the manager when I checked out I was told by another lady that there was no manager on site. This was not true the manager was on a break however she lead me to believe that no manager was working on Sunday. I was very disappointed with the whole experience. The staff need training on how to be polite to people and stop mentioning the obvious that we are in Switzerland!!!
Bodde her 2 netter i november 2023
Svar fra The Management Team den 20. nov. 2023
Dear Lara, Thank you very much for your comment. We are sorry to read that you were disappointed of your stay with us. On the contrary it is written on our website and on Expedia that we welcome pets but the charge remains in supplement, even if it is a service dog. My colleague only wanted to tell you that we do not know the specific rules in the UK but here in Switzerland, the charge remains for all the pets. For your next stay, be sure to book a room mentioning that you are coming with a dog and explain in advance the situation. I confirm that a in-room welcome was placed in your room especially for your birthday, with sme chocolate and macarons, it is very unfortunate that you didn't see it. We sincerely hope that you were able to enjoy Montreux despite the deception. Best regards,

10/10 – Utmerket

Dorothée

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
excellent séjour
très bon accueil, personnel souriant, accueillant , vue sur lac magnifique, literie de qualité, nous y retournerons avec grand plaisir
Bodde her 1 natt i november 2023
Svar fra L'Equipe de Direction den 16. nov. 2023
Chère Dorothée, Nous vous remercions sincèrement pour votre commentaire positif qui nous fait chaud au cœur. Au plaisir de vous accueillir prochainement,

10/10 – Utmerket

Zoe og Ottawa

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
What a beautiful stay! Old European glamour with the best view in Switzerland! Don’t miss out on the lake view balcony. Thanks so much to Gaëtan at the front desk for all your help getting us settled and local tips to make the most of our time.
Bodde her 1 natt i oktober 2023
Svar fra The Management Team den 7. nov. 2023
Dear Zoe, Thanks for your kind words! We're thrilled you enjoyed your stay and the stunning views. Gaëtan will be delighted to hear your praise. We hope to welcome you back soon! Best regards,

8/10 – Bra

Bryan

Bodde her 2 netter i oktober 2023
Svar fra The Management Team den 16. nov. 2023
Thank you very much Bryan for your nice feedback. Kind regards,

10/10 – Utmerket

Brandi

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Enjoy the location: Right on the lake shore, with lovely gardens outside the restaurant. There is a walking path which goes along the lake which runs right behind the hotel, with a wide variety of birds, tress, flowers, etc. The staff are all lovely, and speak excellent English, always obliging and nothing is ever too much bother. Hotel amenities are nice, rare in Europe- spacious rooms, in room minibar fridge, large beds, bathrooms with a tub and shower, pool, hot tub, sauna, spa. Only critique is the lack of casual dining near by. With the bar/ room service menu being small, there isn’t much close by after one meal with them. Prices are high, as is usual in Switzerland.
Bodde her 2 netter i oktober 2023
Svar fra The Management Team den 24. okt. 2023
Dear Brandi, Thanks for your kind words! We're thrilled to hear you enjoyed our location, amenities, and staff. We'll be sure to pass on your compliments to our team. We've noted your feedback about the lack of casual dining options nearby and the size of our bar/room service menu. We're always looking for ways to improve our guests' experience, so we appreciate your input.We hope to welcome you back on your next visit to the area!Best regards,