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Anmeldelser av SpringHill Suites by Marriott Old Montreal

3.5 out of 5
SpringHill Suites by Marriott Old Montreal
445 Rue St-Jean Baptiste, Montreal, QC

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 508 av totalt 1002 anmeldelser." "
Rangering på 8 − Bra. 291 av totalt 1002 anmeldelser." "
Rangering på 6 − Grei. 118 av totalt 1002 anmeldelser." "
Rangering på 4 − Dårlig. 60 av totalt 1002 anmeldelser." "
Rangering på 2 − Forferdelig. 25 av totalt 1002 anmeldelser." "

8,4/10

Renhold

9,0/10

Personale og service

8,0/10

Fasiliteter

8,2/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

HsinHua og Great Neck

Reiste med familie
Likte: Personale og service
Equipment broken
Bodde her 2 netter i mai 2024
Svar fra The Front Desk den 28. mai 2024
Dear guest, thank you for your review. We are sorry your stay was not in accordance with your expectations. We have a maintenance team present everyday to repair broken equipment when signaled by guests! Should you consider us once again, we would be happy to welcome you back.

8/10 – Bra

rachelle og North Bennington

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Jennifer

Reiste med familie og små barn
Likte: Fasiliteter
Lots of construction around the area but still overall excellent
Bodde her 2 netter i mai 2024
Svar fra The Front Desk den 28. mai 2024
Dear Jennifer, thank you for taking time to rate your stay with us, your feedback means the world to us. We hope we will see you again soon!

8/10 – Bra

Mary

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good area to view Montréal. Good breakfast
Bodde her 1 natt i mai 2024
Svar fra The Front Desk den 28. mai 2024
Dear Mary, thank you for taking time to rate your stay with us, your feedback means the world to us. We hope we will see you again soon!

10/10 – Utmerket

Davi

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nothing bad to say. Only issue was parking outside to check in. No room to really park
Bodde her 1 natt i mai 2024
Svar fra The Front Desk den 28. mai 2024
Dear Davi, thank you for taking time to rate your stay with us, your feedback means the world to us. The Indigo public parking to which we are connected is accessible through the hotel elevators! We hope we will see you again soon!

10/10 – Utmerket

Alison

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
My mom, daughter and myself stayed three nights. It was a perfect location for us and the coffee/breakfast was quite good too. Many beautiful restaurants, shoppes and views are surround the hotel. The layout of the room worked well for us. Subway entrances are nearby. Would stay in this location again if we come back to this beautiful place.
Bodde her 3 netter i mai 2024
Svar fra The Front Desk den 28. mai 2024
Dear Alison, thank you for taking time to rate your stay with us, your feedback means the world to us. We hope we will see you again soon!

10/10 – Utmerket

Akshay

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing location
Bodde her 2 netter i mai 2024
Svar fra The Front Desk den 26. mai 2024
Dear Akshay, thank you for taking time to rate your stay with us, your feedback means the world to us. We hope we will see you again soon!

10/10 – Utmerket

NURI

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The location is wonderful, walk to all
Bodde her 3 netter i mai 2024
Svar fra The Front Desk den 26. mai 2024
Dear Nuri, thank you for taking time to rate your stay with us, your feedback means the world to us. We hope we will see you again soon!

8/10 – Bra

Aishwar

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Decent place. Room lighting was a little low. Not a problem during the day. Good location. Parking is underground parking - the space was a little tight. Another positive: Close to most attractions.
Bodde her 2 netter i mars 2024
Svar fra The Front Desk den 25. mai 2024
Dear Aishwar, Thank you for taking time to rate your stay with us, your feedback means the world to us. We hope we will see you again soon. All the best!

10/10 – Utmerket

Roberto

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent location
Bodde her 3 netter i mars 2024
Svar fra The Front Desk den 24. mai 2024
Dear Roberto, Thank you for taking time to rate your stay with us, your feedback means the world to us. We will carry on the work and hope we will see you again soon. All the best

6/10 – Grei

Tracy

Reiste med partner
Likte: Personale og service
Location was perfect, staff was great, nice and quiet. The condition of the room was certainly not worth the $900 for 2 nights. The room is in bad need of updating. Lots of area of the wallpaper was bubbling I hate to see what is behind it.
Bodde her 2 netter i mai 2024
Svar fra The Front Desk den 21. mai 2024
Dear Tracy,Thank you for your review. We are sorry your room was not in accordance with your expectations. Our hotel will be renovated soon and we hope to welcome you back to see the results!

6/10 – Grei

Ricardo

Reiste med partner
Likte: Renhold og personale og service
.
Bodde her 3 netter i mai 2024
Svar fra The Front Desk den 21. mai 2024
Dear Ricardo,Thank you for your review. We are sorry your stay was not in accordance with your expectations. Should you consider us once again, we would be happy to welcome you back.

8/10 – Bra

Randall

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The room and service/staff were great. Four star. Best of all is its location. I cannot think of a more convenient location to so many of Montreal's destination spots. There is a free walking tour (tip your guide) and a hop on/off bus within a 5 minute walk. The riverside attractions are all right there as well. Very nice.
Bodde her 5 netter i mai 2024
Svar fra The Front Desk den 21. mai 2024
Dear Randall, Thank you for taking time to rate your stay with us, your feedback means the world to us. We will carry on the work and hope we will see you again soon. All the best

10/10 – Utmerket

Norman

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
All really cool, Reception person was excellant
Bodde her 1 natt i mai 2024
Svar fra Joao Sobral - Rooms supervisor den 15. mai 2024
Dear Norman,thank you for your words. We are happy to learn you enjoyed your stay!

10/10 – Utmerket

Valérie

.
Bodde her 1 natt i mai 2024
Svar fra The Front Desk den 15. mai 2024
Thank you, we appreciate your review. We will be more than happy to welcome you again. Thank you for choosing us!

10/10 – Utmerket

Jeanne og Redlands

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was in an excellent location. In the heart of the restaurants and sites of Old Town Montreal. It was literally two blocks from the cruise port. It was clean, quiet and the staff was efficient and helpful. I would definitely stay there again.
Bodde her 1 natt i mai 2024
Svar fra The Front Desk den 15. mai 2024
Thank you, we appreciate your review. We will be more than happy to welcome you again. Thank you for choosing us!

10/10 – Utmerket

xavier og Antony

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Tout s est bien passé personnel à votre écoute disponible Petit déjeuner correct plat qui change tous les jours
Bodde her 8 netter i mars 2024
Svar fra La Réception den 15. mai 2024
Merci, nous apprécions votre avis. Nous serons plus qu'heureux de vous accueillir à nouveau. Merci d'avoir choisi notre hôtel pour votre séjour!

10/10 – Utmerket

Karen

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property is close to the cruise port and the airport.
Bodde her 1 natt i mai 2024
Svar fra The Front Desk den 15. mai 2024
Thank you, we appreciate your review. We will be more than happy to welcome you again. Thank you for choosing us!

10/10 – Utmerket

Richard

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent staff and breakfast.
Bodde her 3 netter i mai 2024
Svar fra Joao Sobral - Rooms supervisor den 14. mai 2024
Dear Shicheng,thank you for your review. We hope to welcome you back!

10/10 – Utmerket

Shicheng

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
good place
Bodde her 1 natt i februar 2024
Svar fra Joao Sobral - Rooms supervisor den 14. mai 2024
Dear Shicheng,thank you for your review. We hope to welcome you back!

6/10 – Grei

Leszek

Likte: Renhold og personale og service
Dark room, a little outdated
Bodde her 2 netter i mai 2024
Svar fra Joao Sobral - Rooms supervisor den 15. mai 2024
Dear Leszek,thank you for your review. We are sorry your room was not in accordance with your expectations. Our hotel will be renovated soon and we hope to welcome you back to see the results!

10/10 – Utmerket

Monte

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Loved the location, cleanliness, and staff attentiveness.
Bodde her 2 netter i mai 2024
Svar fra The Front Desk den 9. mai 2024
Thank you, we appreciate your review. We will be more than happy to welcome you again. Thank you for choosing us!

6/10 – Grei

LAN

Reiste med familie
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
We booked a suite. However, the room was very small, there was no space even to walk around after the couch was pulled out. The pull out couch was in a bad shape to sleep on. One of us ended sleeping on the floor.
Bodde her 3 netter i mai 2024
Svar fra Joao Sobral - Rooms supervisor den 15. mai 2024
Dear Lan,we are sorry the room was not up to your expectations. We provide information about the room dimensions upon booking and we also have superior suites, which are more spacious. Should you consider choosing us once again, we would be happy to welcome you back.

10/10 – Utmerket

Angie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
!
Bodde her 1 natt i april 2024
Svar fra The Front Desk den 7. mai 2024
Thank you, we appreciate your review. We will be more than happy to welcome you again. Thank you for choosing us!

8/10 – Bra

Parth

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Rooms didnt have proper facilities like bottle water and coffee as well. Everything else was great.
Bodde her 2 netter i mai 2024
Svar fra The Front Desk den 7. mai 2024
Thank you for taking the time to leave a review. Water bottles can be purchased at any time in the lobby market. Coffee in the room is replenished every day. We will be more than happy to welcome you again. Thank you for choosing us!

8/10 – Bra

Patric

Bodde her 1 natt i mai 2024
Svar fra The Front Desk den 26. mai 2024
Dear Patric, thank you for taking time to rate your stay with us, your feedback means the world to us. We hope we will see you again soon!

8/10 – Bra

Missy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This is my 3rd time staying at this hotel. It’s very close to the old port. Walking distahce to everything.
Bodde her 1 natt i mai 2024
Svar fra The Front Desk den 7. mai 2024
Thank you, we appreciate your review. We will be more than happy to welcome you again. Thank you for choosing us!

10/10 – Utmerket

Katie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
GREAT LOCATION! Pool was small, but ok. Breakfast was great.
Bodde her 1 natt i mars 2024
Svar fra The Front Desk den 7. mai 2024
Thank you, we appreciate your review. We will be more than happy to welcome you again. Thank you for choosing us!

10/10 – Utmerket

Henry

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent location to anyplace in Old Montreal. Parking was good but too expensive
Bodde her 2 netter i april 2024
Svar fra Joao Sobral - Rooms supervisor den 14. mai 2024
Dear Henry,thank you for your review. We are happy you enjoyed your stay!

10/10 – Utmerket

Kimberley

Reiste med partner
Breakfast every morning was great. Great variety to satisfy a person’s needs first thing in the morning. Excellent location in the heart of Old Montreal, really great customer service, and were readily able to assist on English instead of French.
Bodde her 5 netter i april 2024
Svar fra Joao Sobral - Rooms supervisor den 1. mai 2024
Dear Kimberley,thank you for your comments. We are thrilled to hear that you enjoyed your stay!We hope to welcome you back soon!

8/10 – Bra

Doreen

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was very convenient and walkable from the hotel. Breakfast was fresh and good.
Bodde her 2 netter i april 2024

6/10 – Grei

Dino

Likte: Personale og service
It felt dated
Bodde her 2 netter i april 2024
Svar fra Catherine from Front Desk den 30. apr. 2024
Thank you for staying at our hotel. We are aware of the hotel's state and are doing everything we can to keep it clean and maintained until we renovate around the end of this year. Hopefully we will see you again soon.

10/10 – Utmerket

Nabil

Forretningsreisende, Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very friendly service and rooms were clean. We enjoyed our 3 night stay here.
Bodde her 3 netter i april 2024
Svar fra Catherine from Front Desk den 26. apr. 2024
Thank you, we appreciate your review. We will be more than happy to welcome you again. Thank you for choosing us!

10/10 – Utmerket

Debashis

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
.
Bodde her 3 netter i april 2024
Svar fra The Front Desk den 26. apr. 2024
Dear Debashis, Thank you for choosing our hotel. We are glad to see that you enjoyed your stay. We will see you next time!

6/10 – Grei

Rachelle

Forretningsreisende
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Staff were phenomenal, and location was perfect! The hotel NEEDS renovating. The bathrooms for example were very outdated, tub and sink back up with water. Coffee maker is ancient. Towels and linens have seen better days, they aren't clean, soft, and are very worn out.
Bodde her 2 netter i april 2024
Svar fra Catherine from Front Desk den 27. apr. 2024
Hello Rachelle, thank you staying with us, we are aware of the state of the hotel and are doing everything we can to preserve the hotel. We are awaiting renovations towards the end of this year!

10/10 – Utmerket

Badri og st laurent

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything is super
Bodde her 1 natt i april 2024
Svar fra The Front Desk den 22. apr. 2024
Dear Badri, Thank you choosing our hotel. We are glad to see that you enjoyed your stay. We will see you next time!

4/10 – Dårlig

Maria

Other than great location, I cannot say anything else good about the hotel. Check in was late and check out was early. No lotion or slippers provided. The property needs updating.
Bodde her 1 natt i april 2024
Svar fra Catherine from Front Desk den 16. apr. 2024
We are sorry to hear that you didn't enjoy your experience at the hotel. For your information, all extra amenities are always available upon request. Also, we are excited to announce the hotel will be renovated towards the end of this year. We hope to welcome you again soon and please contact us if there is anything else we can do for you.Best regards.

10/10 – Utmerket

Andrew

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The Hotel was great and right in the heart of Old Montreal. Perfect for our needs
Bodde her 2 netter i april 2024
Svar fra Catherine from Front Desk den 16. apr. 2024
Thank you for your review. We hope to see you again soon!

6/10 – Grei

Steven

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Xavier Hébert-Thibeault den 15. apr. 2024
Thank you for your review! Have a good day!

10/10 – Utmerket

Jennifer

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
friendly staff and fast check-in.
Bodde her 3 netter i april 2024
Svar fra The Front Desk den 13. apr. 2024
Dear Jennifer, Thank you choosing our hotel. We are glad to see that you enjoyed your stay. We will see you next time!

10/10 – Utmerket

Eileen

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very close to everything
Bodde her 1 natt i mars 2024
Svar fra The Front Desk den 13. apr. 2024
Dear Eileen, Thank you choosing our hotel. We are glad to see that you enjoyed your stay. We will see you next time!

10/10 – Utmerket

Jairo

Bodde her 1 natt i april 2024
Svar fra Caterine from front desk den 30. apr. 2024
Thank you for your review. We are happy to hear that you enjoyed your stay with us!

10/10 – Utmerket

Colin

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Walking distance to Notre-Dame Basilica and nearby restaurants.
Bodde her 2 netter i april 2024
Svar fra The Front Desk den 13. apr. 2024
Dear Colin, Thank you choosing our hotel. We are glad to see that you enjoyed your stay. We will see you next time!

4/10 – Dårlig

Teresa og Lumberton

Reiste med familie
I had to contact the front desk on three occasions about the amount of towels/linens left in our room. Totally inadequate for two people.
Bodde her 5 netter i april 2024
Svar fra Joao Sobral - Rooms supervisor den 7. apr. 2024
Dear Teresa,thank you for sharing your experience. As a standard, we leave 4 bath towels, 2 washcloths and two hand towels that are refreshed daily. We provide additional towels on request. We hope that the other aspects of your trip went better and you enjoyed your time in Montreal.

8/10 – Bra

Maria Carmela

Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Good customer service
Bodde her 2 netter i mars 2024
Svar fra Catherine from the Front Desk den 5. apr. 2024
Dear Maria,Thank you choosing our hotel. We are happy to see that your time spent at the hotel went well.Thank you and see you next time!

10/10 – Utmerket

Judith

Likte: Renhold og overnattingsstedets bygg og tilstand
Propre, bien situé, stationnement, accueil chaleureux
Bodde her 1 natt i april 2024
Svar fra Joao Sobral - Superviseur de l'hebergement den 2. apr. 2024
Chere Judith,merci pour vos commentaires. Nous sommes heureux qui vous avez aime votre sejour!

10/10 – Utmerket

Matthew Van De

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Loved everything 💕♥️
Bodde her 4 netter i mars 2024
Svar fra Joao Sobral - Rooms supervisor den 2. apr. 2024
Dear Matthew,thank you for your comment. We are happy to hear that you enjoyed your stay and hope to welcome you back!

8/10 – Bra

Olivier

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Propre et tranquille. Déjeuner très bien
Bodde her 1 natt i mars 2024
Svar fra Joao Sobral - Superviseur de l'hebergement den 2. apr. 2024
Cher Olivier,merci pour partager votre experience. Nous espérons vous accueillir a nouveau!

8/10 – Bra

Sandra

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Secteur
Bodde her 1 natt i mars 2024
Svar fra Joao Sobral - Superviseur de l'hebergement den 2. apr. 2024
Chere Sandra,merci pour votre evaluation! Nous serons heureux de vous accueillir a nouveau!

10/10 – Utmerket

Romulo

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The hotel looks good! The staff are gentle, they were quick on checkin, gave suggestions and the hotel is clean and amazing location.
Bodde her 1 natt i mars 2024
Svar fra Joao Sobral - Rooms supervisor den 2. apr. 2024
Dear Romulo,thank you for your review. We are happy to learn you enjoyed your stay with us!