Dear Carmen,Thank you for your kind review. We're delighted to hear that you had a pleasant stay with us and that you found our parking convenient, our beds comfortable, and enjoyed the nearby dining options.We're glad you discovered Restaurant Bar Focaccio and enjoyed your meal there. It's wonderful to know that our location added to your positive experience.We appreciate your feedback regarding the parking fee and will take it into consideration as we continually strive to improve our services.We hope to welcome you back soon for another great stay.Best regards,

Dear Carole,Thank you for your kind words! We're thrilled to hear that you found our hotel and rooms beautiful.Creating a comfortable and inviting atmosphere for our guests is our top priority, and we're delighted that we could meet your expectations. If there's anything else we can do to make your stay even more enjoyable, please don't hesitate to let us know.We look forward to welcoming you back for another wonderful experience in the future.Warm regards,

Dear Lana,Thank you for bringing your concerns to our attention. We sincerely apologize for the oversight in assigning you to an already occupied room and any inconvenience this may have caused during your stay. Additionally, we regret any discrepancies in your bill, including charges for parking and other items.Ensuring the accuracy of our guests' bills and providing a seamless experience is important to us. We will investigate the issues you've raised with our team and take corrective actions to prevent similar occurrences in the future.If there's anything else we can do to address your concerns or assist you further, please don't hesitate to reach out. We value your feedback and hope to have the opportunity to restore your confidence in us.Warm regards,

Dear Manuel,We're delighted to hear that your hotel stay went well! If there's anything else we can assist you with or if you have any further feedback to share, please feel free to reach out. We're here to ensure that you have a memorable and pleasant experience with us.Warm regards,

Dear Manjinder,Thank you for taking the time to share your feedback with us and for giving us a perfect score of 5 out of 5! We're delighted to hear that you had a positive experience during your stay.If there's anything else we can do to enhance your next visit or if you have any further feedback to share, please feel free to reach out. We're here to ensure that you have a memorable and enjoyable experience with us.Warm regards,

Dear Husain,Thank you for reaching out to us regarding your recent stay. We appreciate your feedback and understand your concerns regarding the points not being credited to your Marriott account and the discount provided by Air Canada.As your booking was made through a third-party platform, we kindly advise you to contact Air Canada directly regarding the discount they offered. They will have the necessary information to assist you further in resolving this matter.Regarding the missing points, while bookings made through third-party platforms are not typically eligible for points credit, we will do our best to assist you in ensuring that your stay is properly documented for any future inquiries with Marriott Rewards.We apologize for any inconvenience this may cause and appreciate your understanding of our policies in this regard. If you have any further questions or need assistance, please don't hesitate to reach out to us directly.Warm regards,

Dear Linda,Thank you for your kind words. We're thrilled to hear that you found our hotel clean, quiet, and that you enjoyed our shuttle service.Ensuring a comfortable and hassle-free experience for our guests is our top priority, and we're delighted that we could meet your expectations in cleanliness and transportation services.If there's anything else we can assist you with or if you have any further feedback to share, please feel free to reach out. We're here to ensure that you have a memorable and pleasant experience with us.Warm regards,

Dear Jonathan,Thank you for sharing your feedback with us. We're glad to hear that you found our front desk staff to be outstanding during your stay.Regarding the breakfast inclusion, we apologize for any confusion. While breakfast is not typically included in our room rates, we appreciate your suggestion and will take it into consideration for future offerings.We're delighted to hear that you were impressed by our team's service and professionalism. Your kind words mean a lot to us, and we'll be sure to pass along your compliments to our front desk staff.If there's anything else we can do to improve your experience or if you have any further feedback to share, please don't hesitate to reach out. We hope to have the opportunity to welcome you back in the future.Warm regards,

Chère Ghislain,Nous vous remercions sincèrement pour vos aimables paroles. Nous sommes ravis d'apprendre que vous avez trouvé notre accueil très bien.Votre satisfaction est notre priorité absolue, et nous sommes reconnaissants de savoir que notre accueil a contribué à rendre votre séjour agréable. Si vous avez d'autres commentaires à partager ou des besoins particuliers lors de votre prochaine visite, n'hésitez pas à nous en faire part.Nous avons hâte de vous accueillir à nouveau pour une expérience tout aussi agréable lors de votre prochain séjour.Cordialement,

Dear Dean,Thank you for your concise and positive feedback. We're glad to hear that your experience was nice and easy.If you have any further comments or if there's anything else we can do to improve your next stay, please feel free to let us know. We're here to ensure that your future experiences with us are just as pleasant.Warm regards,

Cher Simon,Nous vous remercions sincèrement d'avoir partagé vos impressions sur votre récent séjour chez nous. Nous sommes ravis d'apprendre que tout était conforme à vos attentes.Votre satisfaction est notre plus grande récompense, et nous sommes enchantés d'avoir su répondre à vos attentes pendant votre séjour. Si jamais vous avez d'autres commentaires à partager ou des besoins particuliers lors de votre prochaine visite, n'hésitez pas à nous en faire part.Nous avons hâte de vous accueillir à nouveau pour une expérience tout aussi agréable lors de votre prochain séjour.Cordialement,

Dear Andrew,Thank you for your kind words regarding your recent stay. We're thrilled to hear that you found your room lovely and that our staff were helpful during your time with us.Creating a comfortable and enjoyable experience for our guests is our top priority, and we're delighted that we could meet your expectations in both accommodations and service.If there's anything else we can do to enhance your stay or if you have any further feedback to share, please don't hesitate to reach out. We're here to ensure that you have a memorable and pleasant experience with us.Warm regards,

Dear Jean-Marc,Thank you for highlighting the convenient location of our hotel in close proximity to the airport, as well as our parking facilities. We're delighted that these aspects of your stay met your expectations and contributed to a pleasant experience.Ensuring ease of travel and convenience for our guests is a priority for us, and we're glad to hear that our location and parking options were beneficial for your visit.If there's anything else we can assist you with or if you have any further feedback to share, please feel free to reach out. We're here to make your stay as comfortable and enjoyable as possible.Warm regards

Dear Jim,Thank you for bringing your concerns regarding the ceiling in your room to our attention. We apologize for any inconvenience or dissatisfaction this may have caused during your stay.Ensuring the comfort and satisfaction of our guests is our top priority, and we take feedback such as yours very seriously. Please be assured that we will investigate the issue with the ceiling in your room and take appropriate measures to address it promptly.We appreciate your valuable feedback, as it helps us identify areas for improvement and ensure that all our guests have a pleasant experience with us.If there's anything else we can do to make your stay more comfortable or if you have any further concerns, please don't hesitate to let us know. We're here to assist you in any way we can.Warm regards,

Chère Nydie,Nous vous remercions sincèrement d'avoir partagé votre expérience avec nous. Nous sommes ravis de savoir que vous avez apprécié l'amabilité et la patience de notre réceptionniste, ainsi que l'assistance aimable de notre chauffeur de navette avec vos bagages. C'est un honneur pour nous de recevoir vos compliments sur notre équipe.De plus, nous sommes ravis que vous ayez trouvé notre établissement propre et accueillant. Nous nous efforçons toujours de maintenir des normes élevées en matière de propreté et de créer une atmosphère chaleureuse pour nos clients.Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite. N'hésitez pas à nous contacter si vous avez besoin d'assistance pour planifier votre séjour.Bien cordialement,

Dear Robert,Thank you ever so much for taking the time to share your glowing review of your recent stay with us. We are absolutely thrilled to learn that you had such a delightful experience and awarded us with a perfect score. Your kind words truly serve as a testament to our team's dedication to providing exceptional service and creating memorable experiences for our guests.It was our pleasure to have had the opportunity to host you, and we sincerely appreciate your patronage. Should your travels bring you back to our area, we would be honored to welcome you once again for another outstanding stay.Warm regards,

Dear David,Thank you for your feedback and for choosing to stay with us! We're pleased to hear that our hotel's convenient location near the airport, VIA rail, and dining options met your needs. However, we apologize for the noise disturbance you experienced from the lobby/snack area and the rain dripping on the window sill, which affected your sleep.We appreciate your understanding and patience with this matter. Your comments are valuable to us, and we will take them into consideration to improve our guests' overall experience.Next time you stay with us, please don't hesitate to let us know your room preferences, and we will do our best to accommodate them to ensure a more restful stay.We look forward to welcoming you back and providing you with an even more enjoyable experience in the future.Warm regards,

Dear Devyanshu,Thank you for sharing your feedback regarding your recent stay with us. We deeply regret to hear that your experience fell short of your expectations, and we sincerely apologize for any inconvenience or dissatisfaction you may have encountered during your time with us.Please know that your feedback is invaluable to us as it allows us to identify areas for improvement and take corrective measures to ensure that future guests do not encounter similar issues.We would greatly appreciate the opportunity to discuss your concerns further and to regain your trust. If you would be willing to provide more details about your stay, please feel free to reach out to us directly.Once again, we apologize for any shortcomings you experienced, and we hope to have the chance to welcome you back in the future and provide you with the exceptional experience we strive to deliver to all our guests.Sincerely,

Cher Louis,Je suis ravi d'apprendre que vous avez apprécié votre séjour chez nous! Votre description de la chambre spacieuse, du lit confortable et de la douche spacieuse avec une abondance d'eau chaude est très appréciée. Nous sommes également heureux que vous ayez trouvé notre hôtel silencieux et que vous ayez apprécié le service aimable de notre personnel.Nous comprenons que l'offre limitée de nourriture et de boissons puisse être un inconvénient, surtout avec la fermeture temporaire du bar et l'absence de restaurant ou de salle à manger dans l'hôtel. Votre commentaire est précieux, et nous prendrons cela en considération dans nos efforts pour améliorer notre offre et satisfaire au mieux nos clients.Si vous avez des suggestions supplémentaires ou si vous avez besoin de quelque chose d'autre pendant votre séjour, n'hésitez pas à nous en faire part. Nous sommes là pour rendre votre séjour aussi agréable que possible.Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite dans la région.Cordialement,

Dear Lonn,We're thrilled to hear that you had a great experience during your stay with us! Your kind words about our polite staff and quiet atmosphere mean a lot to us. Providing exceptional service and a peaceful environment are top priorities for us, and we're delighted that we were able to meet your expectations.If there's anything else we can do to make your stay even more enjoyable or if you have any further feedback to share, please don't hesitate to let us know. We look forward to welcoming you back for another wonderful stay in the future!Warm regards,

Dear Elaine,We sincerely apologize for the inconvenience you experienced during your stay due to the lack of hot water. Providing a comfortable and enjoyable experience for our guests is our top priority, and we regret that we fell short in this instance.Please rest assured that we take this matter very seriously, and we are actively investigating the issue to determine the root cause and implement necessary measures to prevent it from happening again in the future.Once again, we apologize for the inconvenience and thank you for your understanding. We hope to have the opportunity to regain your trust and welcome you back for a more pleasant stay in the future.Warm regards,

Dear Andre,Thank you for taking the time to share your feedback with us regarding your recent stay. We greatly appreciate your rating of 4 out of 5.Your comments are invaluable to us as they help us identify areas where we can improve and enhance our guests' experience. We're glad to hear that overall, your stay was satisfactory, but we also acknowledge that there may be areas where we can further elevate your experience.Please rest assured that we will carefully review your feedback and take any necessary steps to address any areas of concern to ensure that your next stay with us is even more enjoyable.We hope to have the opportunity to welcome you back in the future and provide you with a truly exceptional stay.Warm regards,

Dear Mario,Thank you for sharing your feedback with us and for your rating of 3 out of 5 for your recent stay.We appreciate your honesty and value your input as it helps us to continuously improve and enhance the experience for our guests. We would like to extend our apologies for any aspects of your stay that did not meet your expectations.Please know that we take your comments seriously and will carefully review them to address any areas where we may have fallen short. Our goal is to ensure that all our guests have a comfortable and enjoyable stay with us.We hope to have the opportunity to welcome you back in the future and provide you with a more satisfactory experience.Warm regards,

Dear Heather,Thank you for bringing this discrepancy to our attention. We apologize for any confusion or inconvenience regarding the pricing difference between what was quoted to you through Expedia and the actual amount you paid at the property.We strive to ensure that our guests have a seamless booking experience, and it's disappointing to hear that there was a discrepancy in this instance. We will investigate the matter further to understand what may have caused the difference in pricing and take appropriate steps to prevent similar occurrences in the future.Once again, we apologize for any inconvenience this may have caused, and we appreciate your understanding. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out to us directly.Warm regards,

Dear Otis,Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you experienced during your stay. It's disheartening to hear that our front desk team fell short of your expectations in providing information and service. Rest assured, we will address this internally to ensure that all our staff members are adequately trained to meet the needs of our guests.We also regret that the design of our rooms did not meet your expectations. We understand that each Aloft property has its own unique style, and we strive to create a comfortable and welcoming environment for all our guests. Your comments will be taken into consideration as we continue to improve and enhance our accommodations.We truly value your input, and we hope to have the opportunity to welcome you back in the future for a more positive experience. If there's anything specific we can do to make amends or if you have any further feedback, please feel free to reach out to us directly.Warm regards,

Dear Teresa,Thank you for your kind words! We're thrilled to hear that you found our pricing to be great value. Providing our guests with competitive rates is always a priority for us, and we're glad that it contributed to making your stay enjoyable.Should you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back for another excellent stay in the future.Best regards,

Chère Julie,Nous vous remercions sincèrement d'avoir choisi de séjourner chez nous et d'avoir partagé votre expérience. Nous sommes ravis de savoir que notre emplacement près de l'aéroport ainsi que notre service de navette inclus ont répondu à vos attentes.Il est toujours gratifiant d'apprendre que nos clients ont trouvé leurs chambres propres et confortables, surtout lorsqu'il s'agit de séjours courts où le confort et la commodité sont essentiels.Nous sommes impatients de vous accueillir à nouveau lors de vos prochains voyages et restons à votre disposition pour toute demande supplémentaire.Cordialement,

Dear Catherine,Thank you so much for your perfect 5 out of 5 rating! We are thrilled to hear that you had such a positive experience with us.Your kind words are greatly appreciated by our entire team. We strive to provide the best service possible, and it’s always rewarding to know that our efforts have made your stay enjoyable.We look forward to welcoming you back in the future. If there is anything we can do to make your next visit even better, please don't hesitate to let us know.Best regards,

Dear Heather,Thank you for taking the time to leave us a review and for giving us a 4 out of 5 rating! We’re pleased to hear that you had an enjoyable stay with us.Your feedback is very important to us as it helps us to continually improve our services. If there are any specific aspects of your stay that you feel we could enhance, we would love to hear your suggestions.We look forward to the opportunity to welcome you back and aim for a 5 out of 5 experience on your next visit.Best regards,

Cher Philippe,Nous vous remercions chaleureusement d'avoir pris le temps de partager votre expérience parmi nous. Nous sommes ravis que vous ayez apprécié notre accueil et que vous ayez trouvé notre établissement d'une propreté irréprochable.La satisfaction de nos clients est notre priorité absolue, et nous sommes enchantés que notre équipe ait pu répondre à vos attentes en matière de service et de propreté.Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite. N'hésitez pas à nous contacter si vous avez besoin de quoi que ce soit pour rendre votre séjour encore plus agréable.Cordialement,