Hoteller i Monticello

«Staff were helpful and friendly. Room was relatively clean. Pillows on bed were basically throw pillows. Very uncomfortable. Shower handle was very loose so shower was either red hot or cold.... middle was not an option. Overall, it was a pleasant stay.»

«The mattress in our room was very uncomfortable. Everything else was great! Staff was very friendly and welcoming! Room was clean.»

«We had a flood at our house and had to cancel. We bought the insurance and was still denied any kind of refund. We love the hotel and the staff is always great but we will not be staying there anymore. We will find a different hotel as our daughter and grandkids live in summerset ky.»

«Staff was kind and the room was clean»

«They were in the process of a remodel. Not sure if our room on the first floor was completed or not. Some things looked new (bedding, carpet) but others were obviously very old. Caulk and paint around door frames was horrible. Paint drops on tile floor and paint spray on door handle. Workmanship very poor. Loose tile in the corner behind the door. Fan in bathroom was taped on the wall above the towel rack. After showering and using the fan, there was dust all over the white towels on the ...

«This is a horse camp area. And they allow pets. Just make sure you and your pets can respect the room. Wonderful place»

«Breakfast was awful!»

«Staff very nice, friendly and kind. Rooms are clean. Pool is clean. Parking is excellent.»

«The hotel restaurant is the ONLY place to eat around the lake and it closes at 8pm so when we got back from fishing at 9:30 we were outta luck. There's NOTHING around here to eat, no vending machines, no pizza delivery, nothing. The stairs were being remodeled so couldn't use those. Other than that it was ll fine, small TV, rough mattresses»

«We had a cabin with 2 double beds— very clean, refrigerator, good a/c, coffee maker. Comfy beds with 4 nice pillows! Not updated by modern standards but very nice! 1/2 mile from the very cool Cumberland Falls overlooks.»

«The property was amazing, the staff was amazing and so was the food at the restaurant.»

«All good»

«Room was clean. Breakfast was light but good. Beds were more on the firm side. Property doesn't have much to do onsite, a fire pit and hot tub would be great additions for a little retreat. Looks like they may be adding to the property as there was the start of a pond dug out. I'd love to see more things to do onsite in the future! I would recommend a light in the parking area for late night arrivals/returns. Quiet retreat.»

«I just wish the website was updated NO POOL and this was something we were wanting for our stay»

«Shay is an excellent example of customer first!»

«Property was clean and the room was clean… Staff was friendly and accommodating…»

«We booked our room for one night and then decided to stay longer. Staff was very helpful and friendly. Clean towels, bath mat etc . everyday. Plenty of ice when we needed it. Will stay again when we head back to Kentucky. »