Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

Dear Aren, we're sincerely sorry to hear about the cleanliness issues you encountered during your stay, as well as the condition of the amenities and facilities. This is not the standard we strive to uphold, and we apologize for falling short of your expectations. Please rest assured that we take your feedback seriously, and we will work diligently to share these concerns with our housekeeping and maintenance teams to ensure that such issues are promptly resolved. Your comfort and satisfaction are important to us, and we appreciate you bringing these matters to our attention so that we can improve. If you decide to give us another chance in the future, we will do our utmost to provide you with a much more pleasant experience. Thank you for your valuable feedback.Best Regards, Monterey Fairgrounds InnCustomer Care Team

Dear Sebastien, we sincerely apologize for the inconvenience and discomfort you experienced during your stay. Your feedback is deeply concerning, and we regret that we fell short of providing you with a pleasant experience. We understand the importance of a peaceful and safe environment, especially when traveling with young children, and we're truly sorry for the disturbance caused by the nearby concert and the lack of anti-slip measures in the room. Rest assured, we take your concerns seriously, and we will handle them promptly with our team to prevent similar issues from occurring in the future. We apologize for the inconvenience in reaching the manager, and we assure you that we will investigate the situation further to ensure proper communication channels are in place. We appreciate your feedback, and if you reconsider staying with us in the future, we'll do our utmost to make it right. Thank you for bringing these matters to our attention.Best Regards, Monterey Fairgrounds InnCustomer Care Team

Dear Maria, we're truly sorry to hear about the numerous issues you encountered during your stay. Providing a comfortable and pleasant experience for our guests is our top priority, and it's clear we fell short of meeting your expectations in several areas. We apologize for insufficient towels, cleanliness concerns, maintenance issues, and the inconvenience caused by noise and cigarette odor. Your feedback is incredibly valuable to us, and we will share these issues with our team to ensure they are rectified promptly. Please know that this is not reflective of the level of service and quality we aim to provide, and we're truly disappointed to have let you down. If there's anything else we can do to make things right or if you'd like to discuss your concerns further, please don't hesitate to reach out to us directly. We understand your decision not to stay with us again, but we hope to have the opportunity to regain your trust and welcome you back for a much-improved experience in the future. Best Regards, Monterey Fairgrounds InnCustomer Care Team

Dear Bruce, we're glad to hear that you found our hotel convenient in terms of accessibility! Providing easy access for our guests is important to us, and we're pleased that you had a smooth experience getting in and out during your stay. Should you need accommodations in the future, whether for a short trip or a longer stay, we'd be delighted to welcome you back. Thank you for choosing our hotel, and we hope to see you again soon!Best Regards, Monterey Fairgrounds InnCustomer Care Team

Dear Yesel, we're truly sorry to hear about your disappointing experience. Maintaining cleanliness and providing a comfortable environment for our guests are top priorities for us, and it's disheartening to learn that we fell short of your expectations in these areas. Please rest assured that we take your feedback seriously and will handle the issues you've raised with our housekeeping and maintenance teams to ensure that such incidents do not recur. We apologize for any inconvenience caused and appreciate your candid feedback, which helps us improve our services. If there's anything else we can do to make things right or if you have any further concerns, please don't hesitate to reach out to us directly. Your satisfaction is important to us, and we hope to have the opportunity to regain your trust in the future.Best Regards, Monterey Fairgrounds InnCustomer Care Team

Dear Laura, thank you for taking the time to share your feedback. We appreciate your honesty and apologize for any inconvenience you experienced during your stay. We take all guest feedback seriously as it helps us improve our services. Regarding the smell and noise, we are actively working on handling these issues to enhance the overall experience for our guests. We hope you give us another opportunity to provide you with a more enjoyable and comfortable stay in the future. If there's anything specific you'd like us to handle, please feel free to contact our front desk.Best Regards, Monterey Fairgrounds InnCustomer Care Team

Dear William, we sincerely apologize for the numerous issues you encountered during your stay. Your experience is far from the standard we aim to provide, and we deeply regret any inconvenience caused. We take your feedback seriously and will conduct a thorough investigation to identify and rectify the shortcomings you've mentioned. Our goal is to ensure a clean, comfortable, and welcoming environment for all our guests, and we fell short of that during your stay. Please rest assured that we will handle the housekeeping and maintenance issues immediately to prevent such problems in the future. If you choose to give us another chance, we will do everything in our power to make your next stay significantly better. Once again, we apologize for the disappointment you experienced, and we appreciate your candid feedback. If there's anything more you would like to share or discuss, please feel free to reach out to us directly. Your satisfaction is important to us, and we hope to have an opportunity to make amends.Best Regards, Monterey Fairgrounds InnCustomer Care Team

Dear Nychelle, thank you for sharing your experience with us. We apologize for the inconveniences you faced during your stay. We take guest feedback seriously and will handle the issues mentioned regarding the smell of cigarette smoke, noise disturbances, and lack of smoke detectors and bedside lamps, ensuring corrective measures are taken to improve these aspects. We're glad to hear that the room was clean and that you found the staff friendly, as well as the pricing reasonable for your needs. We appreciate your feedback and hope to have the opportunity to improve upon these aspects should you choose to stay with us again in the future. If you have any further comments or concerns, please feel free to reach out to our team.Best Regards, Monterey Fairgrounds InnCustomer Care Team

Dear Charles,We're truly sorry to hear about the terrible condition of your room and the negative aspects of your stay. This falls far below our standards, and we apologize for the cleanliness issues, the presence of smoke in a non-smoking room, and the condition of the room, as well as the lack of proper maintenance. Your feedback is important to us, and we will address these concerns to ensure a much better experience for our guests.If you would like to provide more details or if there's anything specific you'd like us to know, please feel free to share. We hope you'll reconsider and give us the opportunity to make amends in the future.Best Regards, Monterey Fairgrounds InnCustomer Care Team

Dear Mark,We're deeply disappointed to hear about your experience, and we sincerely apologize for the issues you encountered during your stay. This is certainly not the standard we aim to uphold. Your feedback is crucial, and we'll address these concerns immediately to ensure such situations do not recur.Please accept our apologies for the inconvenience you faced. If you reconsider staying with us in the future, we'd love the opportunity to provide you with a much better experience.Best Regards, Monterey Fairgrounds InnCustomer Care Team

Dear Bill,Thank you for your positive review! We're delighted to hear that you enjoyed your stay with us and would consider coming back. If there's anything specific you'd like to share about your experience or if you have any suggestions to make your next visit even better, please feel free to let us know. We can't wait to welcome you again in the future!Best Regards, Monterey Fairgrounds InnCustomer Care Team

Dear Sahana,We apologize for your disappointing experience during your stay. Your feedback is important to us, and we're sorry to hear that you found the bedding and bed uncomfortable, as well as the other aspects of your stay lacking.Please know that we take your comments seriously and will use them as opportunities for improvement. We understand the importance of providing a comfortable and clean environment for our guests, and we will work to address these issues.If you have any specific suggestions or further comments to share, please don't hesitate to let us know. We value your input and hope to have the chance to provide you with a better experience in the future.Best Regards, Monterey Fairgrounds InnCustomer Care Team

Dear Louise,Thank you for your candid feedback about your recent stay at Fairgrounds Inn. We appreciate your loyalty over the years and your observations regarding the changes in the motel.We apologize for the shortcomings you experienced during your stay, including the lack of essential amenities and the condition of the room. Your comments are valuable to us, and we will certainly address these issues to ensure a more comfortable and enjoyable experience for our guests in the future.We appreciate your support and hope to have the opportunity to welcome you back in the future with improved accommodations.Best Regards, Monterey Fairgrounds InnCustomer Care Team

Dear Johanna,We're truly sorry to hear about your disappointing experience with your room. We appreciate your kind words about our understanding front desk team, but it's disheartening that the room didn't meet your expectations.We take your feedback seriously and will address the room issue promptly to ensure it doesn't happen again. If you ever decide to give us another chance, we'd love the opportunity to provide you with a more comfortable stay.Best Regards, Monterey Fairgrounds InnCustomer Care Team

Dear Brandy,We appreciate your feedback - thank you for taking the time to leave us comments about your recent stay. It's unfortunate that you did not seem to have experienced the usual level of satisfaction that other guests have but thanks for pointing out the things that we can improve on. Your comment about cleanliness and property condition is noted and we will make sure to prepare the rooms better next time. We will also see what we can do about having some updates soon. We would love it if you would come back to stay with us again - we have no doubt that the next time you would have the wonderful experience that the vast majority of our guests have. Best Regards, Monterey Fairgrounds InnCustomer Care Team

Dear Glenn,We are sorry to hear that many aspects of your stay made it very unsatisfactory for you concerning cleanliness and property condition. We appreciate your calling our attention to these matters - we will review each of your points and we will make sure these do not happen again. Guest satisfaction for us is highly rewarding, thus we value every feedback we get as it makes us improve better. Again, thank you for your thoughts, feedback, and constructive comments, it is highly appreciated. We would love it if you would come back to stay with us again - we have no doubt that the next time you would have the wonderful experience that the vast majority of our guests have.Best Regards, Monterey Fairgrounds InnCustomer Care Team

Dear Cory,Your concern is noted - rest assured that we will continue to listen to our guests so we can continuously improve on the services that we provide. We are sorry that you did not seem to have a wonderful experience during your stay. We will make sure to use this as an inspiration to be better. We hope you consider staying with us again the next time you are in the area.  Best Regards, Monterey Fairgrounds InnCustomer Care Team

Hi Brian,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Your feedback about the noise is noted and we will see what we can do about improving. We can probably assign a quieter room for you next time. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, Monterey Fairgrounds InnCustomer Care Team

Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Best Regards, Monterey Fairgrounds InnCustomer Care Team

Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

Dear Josephine,Your concern is noted - rest assured that we will continue to listen to our guests so we can continuously improve the services that we provide. We are sorry that you did not seem to have a wonderful experience during your stay. We will make sure to use this as an inspiration to be better. We hope you consider staying with us again the next time you are in the area.  Best Regards, Monterey Fairgrounds InnCustomer Care Team

Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

Dear Michael, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Best Regards, Monterey Fairgrounds InnCustomer Care Team

Dear Ginger,We are sorry to hear that many aspects of your stay made it unsatisfactory for you concerning cleanliness and property conditions. We appreciate your calling our attention to these matters - we will review each of your points and we will make sure these do not happen again. Guest satisfaction for us is highly rewarding, thus we value every feedback we get as it makes us improve better. Again, thank you for your thoughts, feedback, and constructive comments, it is highly appreciated. We would love it if you would come back to stay with us again - we have no doubt that the next time you would have the wonderful experience that the vast majority of our guests have.Best Regards, Monterey Fairgrounds InnCustomer Care Team

Dear Synthia,We are sorry to hear that you were at the receiving end of very poor customer service which made your stay very unsatisfactory. We appreciate your calling our attention to these matters - we will review each of your points and we will make sure these do not happen again. Guest satisfaction for us is highly rewarding, thus we value every feedback we get as it makes us improve better. Again, thank you for your thoughts, feedback, and constructive comments, it is highly appreciated. We would love it if you would come back to stay with us again - we are really sorry for the inconvenience.Best Regards, Monterey Fairgrounds InnCustomer Care Team

Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

Dear Karen, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Best Regards, Monterey Fairgrounds InnCustomer Care Team

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Best Regards, Monterey Fairgrounds InnCustomer Care Team

Hey Hector,Thank you for your feedback and we are sorry that you did not seem to have an awesome experience during your stay. Your concern about cleanliness is noted and we will see to it that our team does a better job preparing the rooms. We will also see what we can do about having some updates soon. We love hearing back from our guests and we hope to get additional feedback/comments from you the next time you stay with us. Have a good one. Best Regards, Monterey Fairgrounds InnCustomer Care Team

Hi Gabriel,Thanks for rating us based on your recent visit. It looks like you had an awesome and comfortable stay. Thank you for your recommendation and we would love to have you back again in the future. Best Regards, Monterey Fairgrounds InnCustomer Care Team

Dear Edward,We are sorry to hear that many aspects of your stay made it very unsatisfactory for you concerning cleanliness, poor customer service, and our facilities. We appreciate your calling our attention to these matters - we will review each of your points and we will make sure these do not happen again. Guest satisfaction for us is highly rewarding, thus we value every feedback we get as it makes us improve better. Again, thank you for your thoughts, feedback, and constructive comments, it is highly appreciated. We would love it if you would come back to stay with us again - we have no doubt that the next time you would have the wonderful experience that the vast majority of our guests have.Best Regards, Monterey Fairgrounds InnCustomer Care Team

Dear Guest,Thank you for your feedback and we are sorry that you did not seem to have an awesome experience during your stay. We love hearing back from our guests and we hope to get additional feedback/comments from you the next time you stay with us. Have a good one. Best Regards, Monterey Fairgrounds InnCustomer Care Team

Dear Guest,Thank you for your feedback - we appreciate you taking the time to leave us with comments about your recent visit. While we are sad to hear that you did not experience the level of satisfaction that other guests usually have, we are glad that you pointed out the things that we can work on. Your comment about cleanliness is noted and we will see to it that our team does a better job preparing the area moving forward. We will also see what we can do about having some updates soon and improving on the maintenance issues. We are sorry for the inconvenience caused and we hope you consider staying with us again. Best Regards, Monterey Fairgrounds InnCustomer Care Team

Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

Dear Michele,We appreciate your feedback, many thanks. We are very sorry that so many aspects of your stay disappointed you mainly about cleanliness. We will review all of your comments with our management team, and we will investigate what actions we can take to improve our future guests' experiences with us. Again, we really appreciate your constructive review.Best Regards, Monterey Fairgrounds InnCustomer Care Team

Dear Guest,We appreciate hearing back from you about your recent experience with us. We value feedback and always look for ways to make things better for our guests.  Your concern about the linen and bathroom amenities is noted and we will see to it that this is addressed immediately. We will also see what we can do about having some updates to the property soon. We are sorry for the inconvenience caused and we hope you consider staying with us again. Best Regards, Monterey Fairgrounds InnCustomer Care Team

Dear Guest,Thank you for your feedback and we hope you had a pleasant stay with us. We love hearing back from our guests and we hope to get additional feedback/comments from you the next time you stay with us. Have a good one. Best Regards, Monterey Fairgrounds InnCustomer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

HI Patricia,Thank you for your feedback and we are sorry that you did not seem to have an awesome experience during your stay. Your comment about cleanliness is noted and we will see to it that our team does a better job preparing the area moving forward. We will also see what we can do about having some updates soon and improve on the maintenance issues. We love hearing back from our guests and we hope to get additional feedback/comments from you the next time you stay with us. Have a good one. Best Regards, Monterey Fairgrounds InnCustomer Care Team

Hello Sina,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, Monterey Fairgrounds InnCustomer Care Team

Dear Robert,We appreciate the rating that you provided - rest assured that we will continue to listen to our guests so we can continuously improve the services that we provide. We are sorry that you did not seem to have an awesome experience during your stay but we will take this as inspiration to be better. We hope you consider staying with us again in the near future. Best Regards, Monterey Fairgrounds InnCustomer Care Team

Dear Guest,Thank you for your feedback - we appreciate you taking the time to leave us comments about your recent visit. While we are sad to hear that you did not experience the level of satisfaction that other guests usually have, we are glad that you pointed out the things that we can work on. Your concern about maintenance is noted and we will see to it that this is addressed immediately. We will also see what we can do about having some updates to the property soon. Your feedback about the room smell is noted and we will see to it that our staff does a better job preparing/airing out the rooms moving forward.  We are sorry for the inconvenience caused and we hope you consider staying with us again. Best Regards, Monterey Fairgrounds InnCustomer Care Team

Dear Rafaela,We appreciate your comments - thank you for taking the time to leave us feedback about your recent visit. It's unfortunate that you did not experience the usual level of satisfaction that other guests have but we love that you have pointed out the things that we can improve on. Your feedback about cleanliness is noted and we will see to it that our staff does a better job preparing the rooms moving forward. We will also see what we can do about having some updates to the property soon. We have noted your feedback about our staff; we will certainly speak to them. We are sorry for the inconvenience caused and we hope you consider staying with us again. Best Regards, Monterey Fairgrounds InnCustomer Care Team

Dear Louise,Thank you for your feedback - we appreciate you taking the time to leave us comments about your recent visit. While we are sad to hear that you did not experience the level of satisfaction that other guests usually have, we are glad that you pointed out the things that we can work on. We acknowledge your feedback about the lack of amenities in the room; we will look into this matter and see about having some upgrades soon. We are sorry for the inconvenience caused and we hope you consider staying with us again. Best Regards, Monterey Fairgrounds InnCustomer Care Team