Alle anmeldelser som vises er basert på ekte gjesteopplevelser. Kun reisende som har bestilt et opphold med oss, kan sende inn en anmeldelse. Vi verifiserer anmeldelser i henhold til retningslinjene våre og publiserer alle anmeldelser, både positive og negative.Mer informasjonÅpnes i et nytt vindu
Rangering på 10 − Utmerket. 727 av totalt 1344 anmeldelser." "
10 – Utmerket
727
Rangering på 8 − Bra. 316 av totalt 1344 anmeldelser." "
8 – Bra
316
Rangering på 6 − Grei. 138 av totalt 1344 anmeldelser." "
6 – Grei
138
Rangering på 4 − Dårlig. 105 av totalt 1344 anmeldelser." "
4 – Dårlig
105
Rangering på 2 − Forferdelig. 58 av totalt 1344 anmeldelser." "
2 – Forferdelig
58
8,8/10
Renhold
8,6/10
Personale og service
8,2/10
Fasiliteter
8,4/10
Overnattingsstedets bygg og tilstand
8,6/10
Miljøvennlige løsninger
Anmeldelser
10/10 – Utmerket
Bodil
Reiste med familie
23. juli 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Greie rom og gode fasiliteter
Rommene hadde ok størrelse men badet var veldig lite og hadde ingen steder å sette toalettsaker. Det er et kjempestort hotellområde med rom fordelt utover mange bygg. Vi bodde nærme treningsrommet og oppvarmet utendørs basseng, men da var det er stykke å gå til resepsjonen og restauranten. Det var god mat i restauranten, beste frokosten vi har fått på vår tur rundt i California. På kveldene tennes bålpanner ute og man kan få smores kit å grille på bålet. Veldig koselig kveldsaktivitet.
Bodil
Bodde her 2 netter i juli 2023
Svar fra General Manager den 26. juli 2023
BodIil,It was a pleasure hosting you at Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course! We're glad our many onsite amenities and activities added to your experience and that you enjoyed our delicious breakfast options. Please come see us again the next time you're in the area.Heidi Bettencourt,Director of Sales & Marketing
6/10 – Grei
Sales
28. mai 2024
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Sales
Bodde her 1 natt i mai 2024
10/10 – Utmerket
Marquetta og San Bruno
28. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property is gorgeous and spacious. The staff are very kind and knowledgeable.
Marquetta
Bodde her 2 netter i mai 2024
Svar fra General Manager den 28. mai 2024
Marquetta,Thank you for your kind words. We're thrilled to hear you enjoyed our stunning property, as well as the kindness and knowledge of our team. We look forward to welcoming you back to Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course for another wonderful stay.Heidi Bettencourt,Director of Sales & Marketing
8/10 – Bra
Tomas og Comox
27. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location.
Tomas
Bodde her 4 netter i mai 2024
Svar fra General Manager den 28. mai 2024
Tomas,Thank you for taking the time to review your stay. We are thrilled that you enjoyed your time with us and look forward to hosting you again in the future. Heidi Bettencourt,Director of Sales & Marketing
6/10 – Grei
Miranda
25. mai 2024
Likte: Personale og service og overnattingsstedets bygg og tilstand
Miranda
Bodde her 2 netter i mai 2024
8/10 – Bra
amy
Reiste med familie, Reiste med kjæledyr
23. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything is great except the comfort of the bed and bathroom.
amy
Bodde her 2 netter i mai 2024
Svar fra General Manager den 24. mai 2024
Amy,Thank you for staying with us recently. It was a pleasure having you here, and we're happy to note you had an enjoyable overall visit. That said, we regret that you were not fully satisfied with your experience. Guest comfort is of the utmost importance to us, so we'll be sure to share your feedback internally for further consideration. We hope to welcome you back in the future for a seamless stay worthy of a perfect rating! Heidi Bettencourt,Director of Sales & Marketing
10/10 – Utmerket
Davaughn
Reiste med familie
21. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was very tranquil and felt like a community. Nice getaway.
Davaughn
Bodde her 1 natt i mai 2024
Svar fra General Manager den 22. mai 2024
Davaughn,Thank you! It was a pleasure to have you as our guest at Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course, and we are delighted you had such a wonderful, peaceful getaway. We look forward to welcoming you back for another amazing five-star experience.Heidi Bettencourt,Director of Sales & Marketing
10/10 – Utmerket
Candace
Reiste med en gruppe
20. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Always a lovely stay
Candace
Bodde her 3 netter i mai 2024
Svar fra General Manager den 22. mai 2024
Dear Candace,It's always a pleasure to have you! Thank you so much for continuing to trust us with your comfort at Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course. We hope to serve you for many more years to come!Heidi Bettencourt,Director of Sales & Marketing
10/10 – Utmerket
Dalila
Reiste med familie
19. mai 2024
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Amazing staff and stay.
Dalila
Bodde her 1 natt i mai 2024
Svar fra General Manager den 22. mai 2024
Dalila,Thank you for choosing Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course and for sharing your five-star experience! We are delighted to hear that our friendly service added to the enjoyment of your recent visit. It was a sincere pleasure to host you and we look forward to welcoming you back soon for another memorable stay!Heidi Bettencourt,Director of Sales & Marketing
8/10 – Bra
Trevor
Reiste med familie, Reiste med en gruppe
19. mai 2024
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
This property is a real disappointment. We sceduled rooms for a departure trip to so cal and a return trip from so cal. Convenient to SQL but just not up to Hyatt standards. Property is tired, run down and looks like an apartment building/project with seamingly full time residents. The return trip involved a late check in, after returning from an evening out to a local restaurant room guest were met by very unpleasant odors in the room (the guest likened the experience to a crack house). The guest called the front desk and was met with push back about the complaint coming in hours after check-in.
After explaining the reason the office offered assistance at the front desk for a room change. A new room was quickly assigned and the guests had a pleasant rest. Hyatt needs to do better, this is not a good example of the brand.
Trevor
Bodde her 1 natt i mars 2024
Svar fra General Manager den 22. mai 2024
Trevor,While we thank you for being our guest, we are disappointed to see that we fell short of expectations. This is not indicative of the quality experience we wish to provide. Please know that our team will investigate these matters to ensure our accommodations are in top-notch condition and that we are providing the amazing service we are known for. We sincerely apologize for your unsatisfactory experience and hope you'll allow us a second chance to improve your perception of our hotel.Heidi Bettencourt,Director of Sales & Marketing
10/10 – Utmerket
Abdolreza
16. mai 2024
Abdolreza
Bodde her 1 natt i mai 2024
10/10 – Utmerket
Hally
Reiste med partner, Forretningsreisende
11. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We had a very stressful day with dr. appt. and went to the lounge for a cocktail and the servers were so polite, congenial and lifted our spirits. Their names were Jennifer, Sonia, and Haron, and I hope that you will let the Hyatt Regency at Del Monte know this. It made our stay so much more enjoyable, despite the difficult issues of the day!
Hally
Bodde her 1 natt i mai 2024
Svar fra General Manager den 13. mai 2024
Hally,It was a pleasure welcoming you to Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course! Our team works hard to ensure that every guest has an exceptional stay, and we are ecstatic that we exceeded your expectations. You can be sure we'll share your compliments with Jennifer, Sonia, and Haron. Thank you for your perfect rating, and we hope you return soon!Heidi Bettencourt,Director of Sales & Marketing
8/10 – Bra
Wendy
8. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Wendy
Bodde her 2 netter i mai 2024
8/10 – Bra
Joseph
6. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was fine
Joseph
Bodde her 3 netter i mars 2024
Svar fra General Manager den 6. mai 2024
Joseph,Thank you so much for your review. While we're happy you enjoyed your stay overall, we want our guests to enjoy a five-star experience, and we encourage you to reach out to us and let us know if there is anything we can do to add that extra star to your next trip. Thank you again, and we hope to see you again soon.Heidi Bettencourt,Director of Sales & Marketing
10/10 – Utmerket
David
Reiste med partner
6. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Always enjoy the resort and the breakfast add on is always a good choice.
David
Bodde her 2 netter i april 2024
Svar fra General Manager den 6. mai 2024
David, Thank you for staying at Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course. We are so happy to hear that you enjoyed your stay as well as our tasty breakfast. It would be an honor to host you again. Our team hopes to see you soon.Heidi Bettencourt,Director of Sales & Marketing
10/10 – Utmerket
Karen
Reiste med familie og små barn
29. apr. 2024
Likte: Renhold, personale og service og fasiliteter
The kids area is pretty run down. We enjoyed the gym, pool and pickleball.
Karen
Bodde her 2 netter i april 2024
Svar fra General Manager den 1. mai 2024
Karen,Thank you for your review. We're happy to hear you enjoyed our on-site amenities and appreciate your feedback about our kids' area. We'll reflect on your comments for the future, and we hope to welcome you back soon!Heidi Bettencourt,Director of Sales & Marketing
10/10 – Utmerket
Nasim
Reiste med familie
28. apr. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Loved it
Nasim
Bodde her 1 natt i april 2024
Svar fra General Manager den 1. mai 2024
Nasim,We're thrilled to hear that you loved your time at our hotel! Your satisfaction is our top priority, and our team can't wait to welcome you back to Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course for another wonderful experience.Heidi Bettencourt,Director of Sales & Marketing
10/10 – Utmerket
Evy
Reiste med en gruppe
22. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I love that our room is facing the parking lot and easy access to load the stuff.
Evy
Bodde her 3 netter i april 2024
Svar fra General Manager den 25. apr. 2024
Evy,Thank you for choosing Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course and for sharing your kind five-star review. We are delighted our convenient parking helped you have such an enjoyable visit. It would be an honor to welcome you back for another memorable experience.Heidi Bettencourt,Director of Sales & Marketing
10/10 – Utmerket
Flor
Reiste med familie
22. apr. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Lovely and safe place to stay
Flor
Bodde her 2 netter i april 2024
Svar fra General Manager den 22. apr. 2024
Flor,Thank you for all of your kind comments and for choosing to stay at Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course. We are so happy to hear you enjoyed your stay. We look forward to your next visit. Thank you again for your review.Heidi Bettencourt,Director of Sales & Marketing
10/10 – Utmerket
Nancy
Reiste med partner
21. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I loved every part of my stay here. Only downside was finding parking on the property close to our building/room. But considering the room they gave us we couldn’t complain about the distance/walk when we had to park farther away.
Nancy
Bodde her 2 netter i april 2024
Svar fra General Manager den 22. apr. 2024
Nancy,It's always a pleasure hearing from our guests. We're glad you enjoyed your visit, and we appreciate your feedback about parking. Our staff is always happy to assist with this. Should you be in the area again, please come back to see us at Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course!Heidi Bettencourt,Director of Sales & Marketing
10/10 – Utmerket
Elizabeth
Reiste med partner
20. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property is very nice and the room was comfortable. Very pleasant staff.
Elizabeth
Bodde her 1 natt i april 2024
Svar fra General Manager den 21. apr. 2024
Elizabeth,Thank you for choosing Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course and for sharing your five-star experience! We are thrilled to hear that our friendly service and comfortable accommodations met your expectations on your recent stay. Our team hopes to welcome you back again soon for another memorable visit.Heidi Bettencourt,Director of Sales & Marketing
10/10 – Utmerket
Kelsey
Reiste med kjæledyr
19. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I love it here, feels like an oasis. Beautiful breezes off the golf course, friendly smiles from the staff, and amazing food. I will always choose to stay here
Kelsey
Bodde her 3 netter i mars 2024
Svar fra General Manager den 21. apr. 2024
Kelsey,Thank you so much for the five-star review. We're so happy to hear you always have such a relaxing, peaceful getaway with us, and we'll be sure to pass your compliments on to our welcoming team. We can't wait for your next visit!Heidi Bettencourt,Director of Sales & Marketing
10/10 – Utmerket
Tauz
16. apr. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Tauz
Bodde her 2 netter i april 2024
10/10 – Utmerket
Caitlin
15. apr. 2024
Likte: Renhold og personale og service
Clean with a nice restaurant and gorgeous grounds
Caitlin
Bodde her 2 netter i april 2024
Svar fra General Manager den 16. apr. 2024
Caitlin,Thank you for your positive comments! We're delighted to hear that you appreciated the cleanliness of our restaurant and the beauty of our grounds. It was a pleasure to serve you, and we look forward to welcoming you back to Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course for another enjoyable visit!Heidi Bettencourt,Director of Sales & Marketing
10/10 – Utmerket
Lisa og Healdsburg
Reiste med familie
15. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My daughter and I wanted to explore Monterey, Carmel and the surrounding areas and we picked the perfect place! From the time we checked in to the time we left we couldn’t have been happier. The room was clean, beds were comfortable and the view of the golf course was beautiful. The staff was friendly and helpful. We would definitely stay here again.
Lisa
Bodde her 2 netter i april 2024
Svar fra General Manager den 16. apr. 2024
Lisa, We're thrilled to hear you and your daughter enjoyed your stay at Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course. It's delightful to know that our clean rooms, comfortable beds, and beautiful golf course views enhanced your experience. Our team is grateful for your kind words and we look forward to welcoming you back for another memorable stay.Heidi Bettencourt,Director of Sales & Marketing
10/10 – Utmerket
Dana
Reiste med partner
15. apr. 2024
Likte: Renhold og personale og service
Very nice and attentive staff
Dana
Bodde her 2 netter i april 2024
Svar fra General Manager den 16. apr. 2024
Dana,Thank you so much for the five-star review. The team will be so pleased to hear your praise, and we hope you'll visit us again soon.Heidi Bettencourt,Director of Sales & Marketing
8/10 – Bra
Zoe
14. apr. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Zoe
Bodde her 2 netter i april 2024
10/10 – Utmerket
Jaimal
Reiste med familie og små barn
12. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice quite location at the golf course. Friendly staff and clean rooms. Kids the absolutely loved the fireplace. Will definitely come back.
Jaimal
Bodde her 1 natt i februar 2024
Svar fra General Manager den 14. apr. 2024
Jaimal,Thank you for taking the time to leave a review for us at Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course. We agree our location is beautiful, and we hope you had the chance to explore it. We are pleased you enjoyed our clean, comfortable accommodations and were able to interact with our warm, friendly staff. Our team looks forward to seeing you again in the future. Heidi Bettencourt,Director of Sales & Marketing
10/10 – Utmerket
Theresa
9. apr. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This hotel feels like a resort, with swimming, tennis, and children's games available to us. The restaurant was great, they also provide unique bonuses like smore's kits and sticks!! We definitely felt like the staff were friendly and there to take care of the things we needed.
Theresa
Bodde her 2 netter i mars 2024
Svar fra General Manager den 11. apr. 2024
Theresa,We loved hosting you at Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course. Our team works hard to deliver a memorable experience with our outdoor amenities, and we're delighted you appreciated our s'more kits! Please join us again soon!Heidi Bettencourt,Director of Sales & Marketing
10/10 – Utmerket
jason og tulare
Reiste med familie og små barn
7. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Definitely add the breakfast option it will save you lots of $$$$$
jason
Bodde her 3 netter i april 2024
Svar fra General Manager den 9. apr. 2024
Jason,It's always a pleasure hearing from our guests. We're glad you enjoyed the breakfast option, and we look forward to your next stay at Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course!Heidi Bettencourt,Director of Sales & Marketing
8/10 – Bra
Andrea
Reiste med familie
6. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
.
Andrea
Bodde her 2 netter i mars 2024
Svar fra General Manager den 8. apr. 2024
Andrea,Thank you for staying with us recently! We are delighted you had an enjoyable experience. It was a pleasure having you as our guest, and we hope you return soon.Heidi Bettencourt,Director of Sales & Marketing
10/10 – Utmerket
Cecilia
Reiste med familie
6. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was clean, it has plenty of outdoor rest area. Great spa! Easy parking.
Cecilia
Bodde her 2 netter i mars 2024
Svar fra General Manager den 8. apr. 2024
Cecilia,It is wonderful to know that you had an excellent experience with us. We take great pride in the high standards of cleanliness we adhere to, so we are pleased that this was reflected in your experience. Receiving recognition for our excellent amenities is always appreciated as well! Thank you for your perfect rating, and we hope you return soon.Heidi Bettencourt,Director of Sales & Marketing
10/10 – Utmerket
sumeet
Reiste med familie
5. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It is quiet and beautiful property out of Monterey. I went with my family. It rained for all the days I stayed there. I only went to gym and it was good too.
sumeet
Bodde her 2 netter i mars 2024
Svar fra General Manager den 8. apr. 2024
Sumeet,Thank you for your review and for giving us a perfect rating. We are delighted you thoroughly enjoyed your experience, and we appreciate you mentioning our peaceful atmosphere and wonderful fitness center. Take care, and know we'd be thrilled to welcome you back anytime your plans bring you this way.Heidi Bettencourt,Director of Sales & Marketing
8/10 – Bra
Christine
Reiste med partner
3. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We enjoyed staying here, and would stay here again!
Christine
Bodde her 2 netter i mars 2024
Svar fra General Manager den 5. apr. 2024
Christine,Thank you for choosing to stay with us at Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course. Our goal is to provide every guest with a wonderful experience, so we're thrilled that was the case for you. If there was anything we could have done differently to improve your trip, please don't hesitate to reach back out. The pleasure was all ours, and we hope to welcome you back soon.Heidi Bettencourt,Director of Sales & Marketing
10/10 – Utmerket
Angelic
3. apr. 2024
Likte: Personale og service og overnattingsstedets bygg og tilstand
Wvrything was very nice and we loved the amenities. Just wish the older gentleman that worked the coffee bar was more pleasant. But everyone else was nice.
Angelic
Bodde her 3 netter i mars 2024
Svar fra General Manager den 5. apr. 2024
Dear Angelic,Thank you for staying at Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course. We're pleased you enjoyed our amenities and had a positive overall stay. While we're disappointed to hear about the service you received at the coffee bar, we appreciate your honesty and will promptly address this matter. It was wonderful to have you stay with us, and we look forward to the opportunity to welcome you back and exceed your expectations.Heidi Bettencourt,Director of Sales & Marketing
10/10 – Utmerket
Maximo
Reiste med familie og små barn
3. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
we had a great stay, and the staff was incredibly helpful specially Vivian at the front desk
Maximo
Bodde her 2 netter i mars 2024
Svar fra General Manager den 5. apr. 2024
Maximo,Thank you so much for the five-star review. We are pleased to hear you had such a great stay, and that our wonderful staff was able to deliver the exceptional and friendly service we pride ourselves on giving our guests. We will pass on your compliments to Vivian, and hope you'll visit us again soon!Heidi Bettencourt,Director of Sales & Marketing
8/10 – Bra
Linda
1. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Worked for us. Comfortable beds.
Linda
Bodde her 3 netter i mars 2024
Svar fra General Manager den 3. apr. 2024
Linda,Thank you for choosing Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course and for sharing your kind review. We are delighted to know you enjoyed our comfortable beds and look forward to welcoming you back for another great visit.Heidi Bettencourt,Director of Sales & Marketing
8/10 – Bra
Antony
Reiste med familie
30. mars 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location for exploring Monterey and Carmel. Staff were wonderful.
Antony
Bodde her 2 netter i mars 2024
Svar fra General Manager den 5. apr. 2024
Antony,Thank you so much for the review. We're so pleased to hear you enjoyed our strategic location and the world-class hospitality from our staff! We'll pass on your compliments and hope you'll stay with us again.Heidi Bettencourt,Director of Sales & Marketing
10/10 – Utmerket
Karyn
28. mars 2024
Karyn
Bodde her 2 netter i mars 2024
10/10 – Utmerket
barbara
27. mars 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
barbara
Bodde her 1 natt i mars 2024
10/10 – Utmerket
Raymond
26. mars 2024
Raymond
Bodde her 2 netter i mars 2024
10/10 – Utmerket
John
Reiste med familie og små barn
24. mars 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Absolutely loved the feel of this property!
Can’t wait to come back and use all the amenities!
Parking was a nightmare, but I understand. Beautiful rooms!
We will always stay here going forward!
John
Bodde her 1 natt i mars 2024
Svar fra General Manager den 27. mars 2024
John,Thank you for choosing Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course. We're delighted to hear you loved the atmosphere of our property and enjoyed the beauty of our rooms. We understand the challenge with parking and appreciate your understanding. Hearing that you will choose us for your future stays is the highest compliment we can receive. Our team looks forward to welcoming you back!Heidi Bettencourt,Director of Sales & Marketing
10/10 – Utmerket
Virginia
24. mars 2024
Virginia
Bodde her 1 natt i mars 2024
4/10 – Dårlig
Priyanka
Reiste med partner
24. mars 2024
The property has a great fireplace and the house keeping service is excellent. However, at check in the front desk wasn’t very pleasant. Unfortunately, the front desk staff didn’t greet and was very impolite.
Priyanka
Bodde her 2 netter i mars 2024
Svar fra General Manager den 25. mars 2024
Priyanka,Thank you for your valuable feedback. We're very sorry to hear that our service fell below both our standards and your expectations during your stay. You can rest assured we've shared these concerns internally so that improvements are made. It would be an honor to receive another chance to impress you. Heidi Bettencourt,Director of Sales & Marketing
10/10 – Utmerket
Chelsea
Reiste med partner
24. mars 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful hotel. Good food. Nice outdoor seating area with a fire pit and s’mores! I will be back!
Chelsea
Bodde her 2 netter i mars 2024
Svar fra General Manager den 25. mars 2024
Chelsea,Thank you for your comments, we're delighted to hear that you had such a great stay with us! We pride ourselves on our friendly staff and clean, comfortable accommodations. We hope for a chance to see you again in the future for more s'mores!Heidi Bettencourt,Director of Sales & Marketing
8/10 – Bra
James
Forretningsreisende
23. mars 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I meant to say that the Hyatt Monterey at the Del Monte course is one of the nicest hotels in the Monterey area, and a great value relative to what you receive. You get an iconic architecturally inspired building with modern rooms, beautiful view of the Del Monte golf course.
One thing that they could work on is better food options in between lunch and dinner meaning appetizers like shrimp cocktail a homeless plate things that are simple but apparently the kitchen is closed until 5 PM and that’s a bummer for people that are traveling from out of town on business, and what not I would like a snack in between dinner at lunch.
I wanted to go for a bicycle ride and went to the rentable bike rack, but it was an operative saying that there was no antenna to transmit authorization of my credit card and that was a bummer.
Parking fills up to full capacity and almost impossible to find a parking spot but there’s nothing that we can do that one.
Will I come back to the Hyatt Monterey and recommend friends and family for sure it’s fantastic.
James
Svar fra General Manager den 25. mars 2024
James,Thank you for choosing Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course and for sharing your valuable feedback. While we are sorry not everything was perfect, we are delighted you had a wonderful stay overall. Your kind comments about our stunning view, modern rooms, and great value, as well as your constructive comments, are all appreciated and will be shared with the team. We also appreciate your lovely recommendation and look forward to welcoming you back for another stellar experience.Heidi Bettencourt,Director of Sales & Marketing
10/10 – Utmerket
Cadee og Clovis
22. mars 2024
Likte: Renhold og overnattingsstedets bygg og tilstand
Fantastic as always ... I'm a regular
Cadee
Bodde her 1 natt i mars 2024
Svar fra General Manager den 25. mars 2024
Cadee,We are so pleased to have been able to welcome you back to Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course! Familiar faces are our favorite, and we appreciate your loyalty. Thank you so much for your kind review and perfect rating, and we look forward to your next stay!Heidi Bettencourt,Director of Sales & Marketing
10/10 – Utmerket
Zhaoming
18. mars 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
good
Zhaoming
Bodde her 1 natt i mars 2024
Svar fra General Manager den 21. mars 2024
Zhaoming,Thank you for your perfect rating. We're delighted you had a great experience at Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course and look forward to welcoming you back for another fantastic time.Heidi Bettencourt,Director of Sales & Marketing
10/10 – Utmerket
Priscilla og San Jose
18. mars 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice, clean and staff was great and friendly!
Priscilla
Bodde her 2 netter i mars 2024
Svar fra General Manager den 21. mars 2024
Priscilla,From our clean accommodations to our friendly team members, we're so happy to know that you enjoyed everything about your time with us. Thank you so much for the perfect rating and we hope to have the chance to host you again soon. Heidi Bettencourt,Director of Sales & Marketing
4/10 – Dårlig
Allyssa
Forretningsreisende
16. mars 2024
Likte ikke: Renhold og personale og service
I was here for the weekend because I had military training and I did not enjoy my stay. AT ALL. First off, the bed sheets and towels were so dirty that I had to request new ones. Second, I paid extra for the breakfast add-on. I thought it was going to be buffet or self serve style but when I got there, they told me it was like room service. So I ended up not getting breakfast and paid extra for nothing. I WOULD NOT RECOMMEND THIS HOTEL TO ANYONE. I stayed at SpringHill Suites by Marriott during my previous training and loved it. Their facility and customer service is waaaaaaayyyy better. I'm hoping to get some compensation for the extra breakfast add-on I paid for but never used. If not, I don't think I will book with any other Hyatt affiliations ever again.
Allyssa
Bodde her 2 netter i mars 2024
Svar fra General Manager den 19. mars 2024
Allyssa,Thank you for your review. We sincerely regret to learn of your disappointment with your experience and apologize for the miscommunication about breakfast. Your concerns will be shared with housekeeping to ensure our high standards of cleanliness are being met. In the meantime, please feel free to reach out to us offline to discuss your stay in further detail. It was a pleasure having you here, and we wish you safe travels.Heidi Bettencourt,Director of Sales & Marketing