Terrasse/patio

Anmeldelser av Hotel Pacific

3.5 out of 5
Hotel Pacific
300 Pacific St, Monterey, CA

Anmeldelser

8,0

Veldig bra

Rangering på 10 − Utmerket. 521 av totalt 1125 anmeldelser." "
Rangering på 8 − Bra. 272 av totalt 1125 anmeldelser." "
Rangering på 6 − Grei. 163 av totalt 1125 anmeldelser." "
Rangering på 4 − Dårlig. 96 av totalt 1125 anmeldelser." "
Rangering på 2 − Forferdelig. 73 av totalt 1125 anmeldelser." "

8,0/10

Renhold

8,4/10

Personale og service

7,4/10

Fasiliteter

7,4/10

Overnattingsstedets bygg og tilstand

7,8/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Yoselin

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
The rooms are really nice but they need to work on keeping them clean , the bathtub in our room was dirty and other spots around the room . Love the place and should represent for the price
Bodde her 1 natt i mai 2024

8/10 – Bra

Erica

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice property. Good sized rooms. Older. We connected the cable box and plugged it in to fix the TV and fixed the toilet that kept running. We like the tall ceilings
Bodde her 1 natt i mai 2024
Svar fra Ana M. den 26. mai 2024
Dear Erica,Thank you so much for the review! We are so happy to hear that you enjoyed your stay with us despite the issues occurred. We want you to know that we shared this feedback with maintenance they will be fixing the issues you experienced in the room for you and all of our future guest. We hope we can welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 – Utmerket

Araceli

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The building style, the food, the area and the area were great!
Bodde her 1 natt i mai 2024
Svar fra Ana M. den 25. mai 2024
Dear Araceli,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us. We appreciate you taking the time to leave us a review, and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 – Utmerket

??

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything’s good
Bodde her 4 netter i mai 2024
Svar fra Ana M. den 25. mai 2024
Dear Guest,Thank you so much for the review! We are so happy to hear that you enjoyed your stay with us, and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 – Utmerket

Helen og Bristol

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Ana M. den 25. mai 2024
Dear Helen,Thank you so much for the review! We are so happy to hear that you enjoyed your stay with us, and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 – Utmerket

Carlos

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Stay 3nights, easy drive to any location, we like our room, the fire place made it nice and cosy,
Bodde her 3 netter i mai 2024
Svar fra Ana M. den 23. mai 2024
Dear Carlos,Thank you so much for the review! We are so happy to hear that you enjoyed your stay with us, and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 – Utmerket

Lori

Likte: Renhold
Bodde her 2 netter i mai 2024
Svar fra Ana M. den 25. mai 2024
Dear Lori,Thank you so much for the review! We are so happy to hear that you enjoyed your stay with us, and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 – Utmerket

Dennis og Salinas

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The location was very important to me which is why I stayed here 3 times this year.
Bodde her 1 natt i mai 2024
Svar fra Ana M. den 23. mai 2024
Dear Dennis,Thank you so much for the review! We are so happy to hear that you enjoyed your stay with us, and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

2/10 – Forferdelig

Emma

Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

MARINA

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place with nice spacious rooms, shower and separate tub and a kitchenette. Lovely breakfast. Walking distance from the Fisherman Wharf
Bodde her 1 natt i mai 2024
Svar fra Ana M. den 23. mai 2024
Dear Marina,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us, and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

4/10 – Dårlig

Sarah og Stockton

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bed was uncomfortable, staff were not helpful. Walls were thin, I could hear rooms surrounding mine.
Bodde her 2 netter i mai 2024
Svar fra Murphy den 15. mai 2024
We sincerely apologize for the discomfort you experienced during your stay at our hotel. We appreciate your feedback and will address the issues with the bed comfort, staff assistance, and soundproofing of the rooms to ensure a better experience for our future guests. Thank you for bringing these concerns to our attention.

10/10 – Utmerket

Vanessa

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel pacific is the most beautiful hotel I have ever stayed at. It’s super pet friendly. The area around the hotel is super nice. Would definitely recommend.
Bodde her 1 natt i mai 2024
Svar fra Murphy den 15. mai 2024
Thank you for your positive review of Hotel Pacific! We are delighted to hear that you found our hotel to be beautiful and pet-friendly. We appreciate your recommendation and hope to welcome you back in the future.

4/10 – Dårlig

Laney

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Ana M. den 14. mai 2024
Dear Laney,I am very sorry to hear that you didn't enjoy your stay with us. We strive to make every guest encounter a positive and memorable one. I want you to know that we are using this feedback to improve our guest experience in the future. Thank you,Hotel Management Team

10/10 – Utmerket

Sandra

Reiste med en gruppe
I have stayed here twice now and I really enjoy this hotel. Love the shampoo and conditioner as well.
Bodde her 1 natt i mai 2024

6/10 – Grei

Jason

Likte: Renhold
There were several broken (not bad bulbs) lights in the walking path a couple out in the room. There was sewage leaking in the parking area (old pipes) the internet in my room would not work, I called several times and was told it would be a few minutes, it never did work. It was not a bad place to stay and the staff was very friendly.
Bodde her 2 netter i mai 2024
Svar fra Ana M. den 14. mai 2024
Dear Jason,I am very sorry to hear that you didn't enjoy your stay with us. We strive to make every guest encounter a positive and memorable one. I understand that you were dissatisfied with some maintenance issues. I want you to know that we are using this feedback to improve our guest experience in the future. Thank you again for taking the time to provide us with valuable feedback. Thank you,Hotel Management Team

8/10 – Bra

Jacob

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Cute hotel big rooms great location
Bodde her 1 natt i mai 2024
Svar fra Ana M. den 14. mai 2024
Dear Jacob,Thank you so much for the review! We are so happy to hear that you enjoyed your stay with us, and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

6/10 – Grei

Elaine

Reiste med partner
Likte: Personale og service
Our room had a bad odor. The space was great. The hot tub was not working. Otherwise it was okay.
Bodde her 2 netter i mai 2024
Svar fra Ana M. den 14. mai 2024
Dear Elaine,I am very sorry to hear that you didn't enjoy your stay with us. We strive to make every guest encounter a positive and memorable one. I want you to know that we are using this feedback to improve our guest experience in the future. Thank you again for taking the time to provide us with valuable feedback. Thank you,Hotel Management Team

10/10 – Utmerket

Dennis og Salinas

Bodde her 1 natt i april 2024
Svar fra Ana M. den 26. mai 2024
Dear Dennis,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us, and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 – Utmerket

Dennis og Salinas

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was close to a lot of shopping and places to eat.
Bodde her 1 natt i april 2024
Svar fra Ana M. den 14. mai 2024
Dear Dennis,Thank you so much for the review! We are so happy to hear that you enjoyed your stay with us, and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

8/10 – Bra

LEA

Reiste med partner
Likte: Personale og service
Location is good. No papertowel, dish soap, and dish rug in the kitchen. Water leaks under the sink. No towel rack or where to put things in the bathroom. Bathroom needs more light. Area housing the bathroom light needs to be clean including all vents. Rainwater leaks in the porch towards the door and right outside the door that the floormat was soak and small portion of water went inside our unit.
Bodde her 4 netter i mai 2024
Svar fra Murphy den 15. mai 2024
We sincerely apologize for the inconvenience you experienced during your stay. We will address these issues immediately to ensure a more comfortable experience for our future guests. Thank you for bringing these concerns to our attention.

6/10 – Grei

Amie

Reiste med partner
The property was ok. Nice room sizes and bathroom. The spas were not working(stayed here 3 years ago and the spas not working then either). Also the toilet in our room over flowed just from flushing with very little tp and urine. Toilet clogged again with nothing in it.
Bodde her 3 netter i mai 2024
Svar fra Ana M. den 14. mai 2024
Dear Amie,I am very sorry to hear that you didn't enjoy your stay with us. We strive to make every guest encounter a positive and memorable one. I understand that you were dissatisfied with our plumbing & amenities. I want you to know that we are using this feedback to improve our guest experience in the future. Thank you again for taking the time to provide us with valuable feedback. Thank you,Hotel Management Team

8/10 – Bra

Julie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We loved the staff and the room, it had a fire place which was nice and cozy during a chilly night. The breakfast was really nice but the staff openly complained in spanish about work and family issues. The garbage truck sounds and the open hallways were very load early in the morning. Wearing ear plugs could possibly help.
Bodde her 1 natt i april 2024
Svar fra Ana M. den 14. mai 2024
Dear Julie,Thank you so much for the review! We are so happy to hear that you enjoyed your stay with us. We want you to know we took immediate action and spoke to our breakfast staff that personal conversations are not okay. We want all of our guest to feel comfortable and welcomed. Hopefully we can welcome you back on your next visit to the area.Thank you,Hotel Management Team

6/10 – Grei

Maria

Reiste med en gruppe
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Ana M. den 14. mai 2024
Dear Maria,I am very sorry to hear that you didn't enjoy your stay with us. We strive to make every guest encounter a positive and memorable one. I want you to know that we are using this feedback to improve our guest experience in the future. Thank you again for taking the time to provide us with valuable feedback. Thank you,Hotel Management Team

6/10 – Grei

Michael

Bodde her 1 natt i april 2024
Svar fra Ana M. den 25. mai 2024
Dear Michael,I am very sorry to hear that you didn't enjoy your stay with us. We strive to make every guest encounter a positive and memorable one. We regret that we missed the mark on your most recent stay with us. Thank you again for taking the time to leave us a review.Thank you,Hotel Management Team

10/10 – Utmerket

Janice

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location and very comfortable
Bodde her 2 netter i april 2024
Svar fra Ana M. den 14. mai 2024
Dear Janice,Thank you so much for the review! We are so happy to hear that you enjoyed your stay with us, and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 – Utmerket

Becky

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Ana M. den 14. mai 2024
Dear Becky,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

2/10 – Forferdelig

Jesus Dedomingo

Bodde her 2 netter i april 2024
Svar fra Ana M. den 23. mai 2024
Dear Jesus,I am very sorry to hear that you didn't enjoy your stay with us. We strive to make every guest encounter a positive and memorable one. I would like to go over some details with you about your stay, if you can please email me at amartinez@hotelpacific.com. I want you to know that we will be using your feedback to improve our guest experience in the future. Thank you again for taking the time to provide us with valuable feedback. Thank you,Hotel Management Team

8/10 – Bra

Scott

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good place for a good value, you get a fireplace in your unit in the suites
Bodde her 2 netter i april 2024
Svar fra Brandon den 28. apr. 2024
Thank you for taking the time to share your feedback with us. We're glad to hear that you found value in your stay and enjoyed the amenities, including the fireplace in our suites.We're committed to providing comfortable accommodations and excellent service at a reasonable price, and we're pleased that we could meet your expectations in this regard.If there's anything specific you feel we could improve upon to make your next stay even better, please feel free to share your suggestions with us. We're always looking for ways to enhance the experience for our guests.Thank you for choosing to stay with us, and we hope to welcome you back again soon.

2/10 – Forferdelig

Ji Yae

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Svar fra Brandon den 30. apr. 2024
We are truly sorry to hear that your experience fell short of your expectations during your recent stay with us. Your feedback is deeply concerning to us, and we apologize for any inconvenience or dissatisfaction you experienced.We would greatly appreciate the opportunity to learn more about your specific concerns so that we can address them promptly and make necessary improvements. If you would be willing to share more details about your experience, please feel free to contact us directly at [your contact information].Once again, we apologize for any shortcomings during your stay, and we hope to have the chance to regain your trust and welcome you back for a more positive experience in the future.

8/10 – Bra

Frederick og Ponte Vedra

Likte: Renhold og personale og service
Bodde her 2 netter i april 2024
Svar fra Brandon den 28. apr. 2024
Thank you for taking the time to review your recent stay with us. We appreciate your feedback and are glad to hear that you had a positive experience overall.At Hotel Pacific, we strive to provide exceptional service and comfortable accommodations, and we're delighted that we met your expectations during your time with us.If there's anything specific you feel we could improve upon to earn that extra star in your rating, please don't hesitate to let us know. Your feedback is invaluable to us as we continuously work to enhance the guest experience.Thank you again for choosing to stay with us. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.

10/10 – Utmerket

Michael

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good
Bodde her 1 natt i april 2024
Svar fra Brandon den 23. apr. 2024
Thank you for taking the time to share your feedback with us! We are pleased to hear that you had a positive experience during your stay with us.Your satisfaction is important to us, and we are glad that we met your expectations. If there is anything specific you enjoyed or any areas where we can further improve, please feel free to let us know.We hope to have the opportunity to welcome you back in the future for another great stay!

6/10 – Grei

LINDA og Covina

Reiste med partner
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
I feel I was mislead by their web site One of the things I look for is a fire pit and jacuzzi They showed both on their website but upon arrival the jacuzzi was non operational and they had no propane for the fire pit which was not the large one they showed on their website That one didn’t exist The fountains where beautiful but a couple were non functioning Our room was very nice and the location was great But honestly for the high price of the room I was disappointed The breakfast was good The elevator was really dirty and the property just needs some tlc
Bodde her 2 netter i april 2024
Svar fra Brandon den 23. apr. 2024
Thank you for taking the time to share your feedback with us. We appreciate your detailed review and apologize for any inconvenience you experienced during your stay.We understand your disappointment regarding the amenities not meeting your expectations based on our website description. Please accept our sincere apologies for any miscommunication in this regard. Rest assured, we will review our website content to ensure accuracy and update any information as necessary.Regarding the maintenance issues you mentioned, we apologize for any inconvenience caused. We take cleanliness and upkeep seriously, and your comments have been shared with our team for immediate attention.We're glad to hear that you enjoyed our breakfast and found the location convenient. We appreciate your positive feedback on these aspects of your stay.We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience that reflects the high standards we aim to uphold.

10/10 – Utmerket

William

Bodde her 1 natt i april 2024
Svar fra Ana M. den 14. mai 2024
Dear William,Thank you so much for the review! We are so happy to hear that you enjoyed your stay with us, and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 – Utmerket

daryl og santa rosa

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
If you have a truck or large suv parking garage is pretty tight. Nice place staff is super friendly.
Bodde her 1 natt i april 2024
Svar fra Brandon den 23. apr. 2024
Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our staff super friendly and enjoyed your overall experience with us.We apologize for any inconvenience you experienced with the parking garage being tight for larger vehicles. Your comment is noted, and we will explore ways to improve this aspect of our service.We appreciate your kind words and hope to welcome you back for another enjoyable stay soon.

8/10 – Bra

Michael og Livermore

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff were friendly and accommodating. The room was a nice size but had a musky smell. Also, the lights in the bathroom were not bright enough to put makeup on. Nice size bathroom though.
Bodde her 2 netter i april 2024
Svar fra Brandon den 19. apr. 2024
Thank you for taking the time to share your feedback with us. We're glad to hear that you found our staff friendly and accommodating, and that you appreciated the size of your room and bathroom.We apologize for any inconvenience caused by the musky smell in your room and the lighting in the bathroom. Your comments have been shared with our housekeeping and maintenance teams for immediate attention.We strive to provide a comfortable and enjoyable experience for all our guests, and your feedback helps us identify areas for improvement. We hope to have the opportunity to welcome you back for an even better stay in the future.

8/10 – Bra

Marc Stephen

Forretningsreisende
The room safe was not working, and the bathroom toilet paper roll kept falling off. I reported it to the front desk the first day but it was never addressed. Also the counter had a film on it. It was a very big and nice room, but some small things could be better.
Bodde her 4 netter i mars 2024
Svar fra Murphy den 15. mai 2024
We apologize for the inconvenience you experienced during your stay. We take your feedback seriously and will address the issues with the room safe, bathroom toilet paper holder, and the cleanliness of the counter to ensure a better experience for our future guests. Thank you for bringing these issues to our attention.

8/10 – Bra

Gio

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Brandon den 19. apr. 2024
Thank you for taking the time to share your feedback with us. We are pleased to hear that you had an overall positive experience during your stay.If there are any specific areas where we could improve to make your next visit even better, please don't hesitate to let us know. We value your input and strive to provide excellent service to all our guests.We look forward to welcoming you back for another great stay in the future.

10/10 – Utmerket

Nara

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Thanks very much to the wonderful staff at the front desk that waited for us until 3am or more !!, she was excellent and very polite and warm. Just that makes me want to go back again! The hotel is nice the breakfast is outside, but is ok go in pjs :) , we enjoyed our stay! Very nice spot!
Bodde her 1 natt i mars 2024
Svar fra Brandon den 16. apr. 2024
Thank you so much for your glowing review! We're thrilled to hear that our dedicated front desk staff made such a positive impression on your stay. Providing exceptional service, even in the early hours of the morning, is always our priority.We're delighted that you enjoyed our hotel and the breakfast experience, even in your pajamas! Your kind words mean a lot to us, and we can't wait to welcome you back for another wonderful stay.

8/10 – Bra

Steven

Reiste med familie og små barn
Likte: Renhold og personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
First the staff were great, but is seems they are trying hard to make up for a very old property with difficult parking, & a hot tub that’s been broken for a while.
Bodde her 2 netter i mars 2024
Svar fra Brandon den 16. apr. 2024
Thank you for sharing your feedback with us. We're glad to hear that you had a positive experience with our staff. However, we apologize for any inconvenience caused by our older property, parking challenges, and the current status of our hot tub.Please know that we take your comments seriously and are continuously working to improve our facilities and amenities to enhance our guests' experience. We appreciate your understanding and hope to have the opportunity to welcome you back for an even better stay in the future.

6/10 – Grei

Connie

Reiste med familie
Likte: Personale og service og fasiliteter
Conveniently located to attractions and great complimentary breakfast. This is a pet friendly hotel, however pets can become noisy at times. There was a lot of noise from the floor above us ! I would strongly recommend requesting the fourth floor. Grounds and hallways could be kept a bit cleaner.
Bodde her 2 netter i april 2024
Svar fra Brandon den 16. apr. 2024
Thank you for taking the time to share your feedback with us. We appreciate your positive comments regarding our convenient location and complimentary breakfast.We apologize for any inconvenience caused by noise disturbances from both pets and other guests during your stay. We understand the importance of providing a peaceful environment for all our guests, and we will take your recommendation into consideration to improve future experiences.Regarding cleanliness, we have shared your feedback with our housekeeping team to ensure that our grounds and hallways are maintained to the highest standards.We value your input as it helps us to enhance the guest experience, and we hope to have the opportunity to welcome you back in the future for an improved stay.If you have any further comments or concerns, please don't hesitate to reach out to us directly.

8/10 – Bra

Kimberly

Bodde her 2 netter i april 2024
Svar fra Ana M. den 14. mai 2024
Dear Kimberly,Thank you so much for the review! We are so happy to hear that you enjoyed your stay with us, and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 – Utmerket

Deborah

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Brandon den 14. apr. 2024
Thank you so much for the perfect score! We're delighted to hear that you had such a wonderful experience with us. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back again soon!

10/10 – Utmerket

Enma og Livermore

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We really love this place, it’s so close to many beautiful places, very clean
Bodde her 1 natt i mars 2024
Svar fra Brandon den 13. apr. 2024
hank you for your kind words! We're thrilled to hear that you love our location and found our hotel to be clean. We strive to provide a comfortable and enjoyable stay for all our guests. We appreciate your feedback and look forward to welcoming you back again soon!

8/10 – Bra

Baltazar

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It is in good location. The property’s garage needs some maintenance.
Bodde her 1 natt i april 2024
Svar fra Brandon den 8. apr. 2024
Thank you for taking the time to share your thoughts with us! We're pleased to hear that you appreciated our hotel's location.Regarding your feedback about our property's garage, we sincerely apologize for any inconvenience you may have experienced. Rest assured, we'll address this promptly with our maintenance team to ensure that our facilities meet the highest standards for our guests' comfort and convenience.Your input is invaluable to us as we continuously strive to enhance our guests' experience. If you have any further suggestions or concerns, please feel free to reach out to us directly.We appreciate your patronage and hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.

10/10 – Utmerket

Cathryn

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Room was comfortable. It was pleasant sitting next to the fire during the storm.
Bodde her 1 natt i april 2024
Svar fra Brandon den 7. apr. 2024
Thank you for taking the time to leave us a review! We're delighted to hear that you found your room comfortable and that you enjoyed sitting next to the fire during the storm.Providing a cozy and welcoming atmosphere for our guests, especially during inclement weather, is one of our top priorities. We're thrilled that we could contribute to making your stay enjoyable.If there's anything else we can do to further enhance your experience or if you need any assistance during your stay, please don't hesitate to let us know.Thank you for choosing to stay with us, and we look forward to welcoming you back again soon!

4/10 – Dårlig

Leslie

Reiste med en gruppe
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Disappointing… Nice layout of hotel room except it was dirty from the floors to the shower to hair on the bedsheets. Upon arrival called front desk to have the floor cleaned the floor was filthy.They dust mopped floor. Our socks were black by the end of the night. Upon taking a shower the floor was slimy and wet. I have never stayed in such a dirty room.
Bodde her 1 natt i april 2024
Svar fra Brandon den 6. apr. 2024
Thank you for sharing your feedback with us, and please accept our sincerest apologies for the disappointing experience you've had during your stay. Your comfort and satisfaction are of utmost importance to us, and we're truly sorry that we fell short of meeting your expectations.We take cleanliness very seriously, and it's unacceptable that your room was not up to our usual standards. Rest assured, we have addressed your concerns with our housekeeping team to ensure that such issues are not repeated in the future.We understand the frustration this must have caused, and we're committed to making things right for you. If there's anything we can do to improve your current stay or to regain your trust, please don't hesitate to contact our front desk staff immediately.We sincerely appreciate your feedback, as it helps us identify areas for improvement. We hope for the opportunity to welcome you back in the future and provide you with the exceptional experience you deserve.

6/10 – Grei

Rosa

Reiste med familie og små barn
Likte: Personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
It was a rainy day, the hallway was flooded for the water leaking through the ceiling. Three buckets next to my door room did not help to catch all the water. My kids shoes were soaked in water. Other than that the room was clean big and specious you can always use the fire place to dry some shoes ! right ¡
Bodde her 1 natt i april 2024
Svar fra Brandon den 6. apr. 2024
Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience caused by the leak in the hallway during your stay. Ensuring the safety and comfort of our guests is our top priority, and we regret that we fell short in this regard.Our maintenance team has been notified to address the leak promptly to prevent any future occurrences. We appreciate your understanding and patience during this unforeseen situation.We're glad to hear that you found your room clean, spacious, and comfortable. If there's anything else we can do to improve your stay or assist you further, please don't hesitate to reach out to our front desk staff.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more enjoyable experience in the future.

10/10 – Utmerket

Jennifer

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A great place.
Bodde her 1 natt i februar 2024
Svar fra Brandon den 6. apr. 2024
Thank you so much for your wonderful review and perfect rating! We're delighted to hear that you're enjoying your stay with us.If there's anything else we can do to make your stay even more enjoyable, please don't hesitate to let us know. We're here to ensure you have a fantastic experience with us.Thank you for choosing to stay with us, and we look forward to welcoming you back in the future!

8/10 – Bra

Courtney

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Pros: We really liked the location and property layout. We were able to walk to the aquarium via the trail. The wharf is nearby and lots of food options downtown. The junior suite was a really nice space for our family Cons: nothing to complain about :)
Bodde her 2 netter i april 2024
Svar fra Brandon den 6. apr. 2024
Thank you for taking the time to leave us such a positive review! We're thrilled to hear that you're enjoying your stay with us and that our location and property layout have met your expectations. It's wonderful to know that you were able to explore nearby attractions such as the aquarium and wharf conveniently.We're glad to hear that you found our junior suite to be a comfortable space for your family. If there's anything else we can do to make your stay even more enjoyable, please don't hesitate to let us know.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future!

10/10 – Utmerket

Krystale

Bodde her 2 netter i mars 2024
Svar fra Brandon den 26. apr. 2024
Thank you for taking the time to leave us a positive review! We're thrilled to hear that you had a wonderful experience during your stay with us.If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon!