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Anmeldelser av Fairmont Tremblant

4.5 out of 5
Fairmont Tremblant
3045 chemin de la Chapelle, CP 2670, Mont-Tremblant, QC

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 611 av totalt 1000 anmeldelser." "
Rangering på 8 − Bra. 205 av totalt 1000 anmeldelser." "
Rangering på 6 − Grei. 102 av totalt 1000 anmeldelser." "
Rangering på 4 − Dårlig. 50 av totalt 1000 anmeldelser." "
Rangering på 2 − Forferdelig. 32 av totalt 1000 anmeldelser." "

9,0/10

Renhold

9,2/10

Personale og service

8,8/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Guy

Reiste med familie
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Excellente location, piscines et jaccuzzi extérieur, vue splendide.
Bodde her 1 natt i mai 2024
Svar fra Francesca Celli den 28. mai 2024
Bonjour Guy,Nous sommes ravis que vous ayez apprécié votre séjour parmi nous.Nous sommes fiers de nos installations, notamment nos piscines, notre jacuzzi extérieur et la vue spectaculaire. Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt.

4/10 – Dårlig

Ginette

Reiste med en gruppe
Likte: Renhold, personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
Je n’ai malheureusement pas retrouvé le standard des hôtels Fairmont. Les chambres devraient être remises au goût du jour. Dommage car je m’attendais à beaucoup plus. J’ai reçu en cadeau un oreiller Fairmont que je désirais. Dans ma chambre, des oreillers qui auraient dû se retrouver aux poubelles… affreux. Rien n’a changé en 20 ans dans la chambre… peut-être le tapis. Je ne recommanderai pas cet endroit à mon entourage.
Bodde her 2 netter i mai 2024
Svar fra Genevieve R. den 27. mai 2024
Merci pour vos commentaires. Nous sommes désolés d'apprendre que vous n'avez pas apprécié votre séjour parmi nous. Vous serez toutefois ravie d'apprendre qu'une portion de nos chambres est présentement en rénovations. D'ici quelques mois, nous aurons plus du tiers de nos chambres fraîchement rénovées. Nous espérons donc vous accueillir de nouveau dès l'automne.

6/10 – Grei

Abdelouahed

N/a
Bodde her 2 netter i mai 2024
Svar fra Francesca Celli den 27. mai 2024
Dear guest,We would like to thank you for your score and your time.We hope to see you again.Best regards,

10/10 – Utmerket

paria

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The pool and its view are stunning
Bodde her 3 netter i mai 2024
Svar fra Francesca Celli den 23. mai 2024
Dear Paria,Thank you so much for your kind words.We're thrilled to hear that you enjoyed the pool and its stunning view. We hope to welcome you back soon.

8/10 – Bra

Caroline

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bel hôtel, installation intéressante, personnel agréable
Bodde her 1 natt i mai 2024
Svar fra Genevieve R. den 23. mai 2024
Merci d'avoir séjourner parmi nous et d'avoir pris le temps de partager vos commentaires. On s'assure de partager vos bons mots avec notre équipe! Au plaisir de vous accueillir de nouveau bientôt.

10/10 – Utmerket

Andy

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The sights at Mont Tremblant are exquisite. The view from the top is breathtaking. The prices for meals is Very Expensive, both at the hotel and at restaurants in the Alpine Village.
Bodde her 1 natt i mai 2024
Svar fra Genevieve R. den 23. mai 2024
Thank you for staying with us. We appreciate your feedback.

10/10 – Utmerket

Christine

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Le personnel offre un excellent service. Merveilleux séjour.
Bodde her 2 netter i mai 2024
Svar fra Francesca Celli den 22. mai 2024
Bonjour Christine,Nous sommes ravis d'apprendre que vous avez apprécié votre séjour et que vous avez trouvé notre personnel offrir un excellent service. Merci pour vos aimables paroles, et nous espérons vous accueillir à nouveau bientôt.

10/10 – Utmerket

anne-marie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Genevieve R. den 23. mai 2024
Merci d'avoir séjourner parmi nous et d'avoir pris le temps de partager vos commentaires. Au plaisir de vous accueillir de nouveau bientôt.

8/10 – Bra

Annie

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bel endroit. Personnel poli et respectueux de vos besoins. Stationnement un peu dispendieux par contre
Bodde her 1 natt i mai 2024
Svar fra Genevieve R. den 22. mai 2024
Merci d'avoir séjourner parmi nous et d'avoir pris le temps de partager vos commentaires. On s'assure de partager vos bons mots avec notre équipe! Au plaisir de vous accueillir de nouveau bientôt.

4/10 – Dårlig

Nancy

Reiste med familie
Likte: Renhold
Out of all the Fairmont properties I've stayed at, this was the most underwhelming. All prices were sky high. $40 valet parking per night and extra to charge your electric vehicle during that time. All drink, breakfast prices are similar to those you'd pay at the airport, yet you pay $10 grudgingly for a cranberry soda because you have no other alternative. The rooms are clean but tired, the view from the pool, average due to lack of landscaping. It's just an ok hotel. The value was not there for me and I will not stay again.
Bodde her 2 netter i mai 2024
Svar fra Francesca Celli den 21. mai 2024
Dear Nancy,Thank you for taking the time to tell us about your experience at the Fairmont Tremblant.At Fairmont Hôtels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are sorry that you did not enjoyed your stay. We are presently renovating some of our guest rooms, and the landscaping around the pool was done last November, consequently, the vegetation needs some time to grow. We hope that you will give us another chance to welcome you in the future.

10/10 – Utmerket

Dhaou

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Merci
Bodde her 1 natt i mai 2024
Svar fra Genevieve R. den 21. mai 2024
Merci d'avoir séjourner parmi nous et d'avoir pris le temps de partager vos commentaires. Au plaisir de vous accueillir de nouveau bientôt.

10/10 – Utmerket

Rehana

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
the 100$/night upgrade to the 7th gold floor is worth it if you are more then 1 person per room. it gives you access to the lounge area where they serve snacks/food/drinks available pretty much all day. one thing that should mentioned when staying here is they only have valet parking $45/day otherwise you have to find parking on the streets (free). the location is great, service was great. we had a small issue with our room that was an a joining room where we could hear our neighbours. we asked to change rooms and that was done without any issues. they also have a 24hour gym.
Bodde her 2 netter i mai 2024
Svar fra Genevieve R. den 21. mai 2024
Thank you for staying with us. We appreciate your feedback and we will make sure to share with our team. We're happy to know you've enjoyed your stay on the Gold Floor. We hope to have the opportunity to welcome you again in the future !

6/10 – Grei

Hassan

The hotel is in great location very well located, great facilities to resources swimming pool and extras , but furnitures and fixture very old and need urgent attention and upgrade??
Bodde her 1 natt i mai 2024
Svar fra Genevieve R. den 21. mai 2024
Thank you for your feedback. Please know that our Fairmont Gold rooms were renovated this year. And we're happy to share that we are currently undergoing our phase 2 of our room renovations and will have 77 newly renovated rooms in the fall of 2024! We look forward to welcoming you again to Fairmont Tremblant !

10/10 – Utmerket

Carlo

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Genevieve R. den 21. mai 2024
Thank you for staying with us. We appreciate your feedback.

2/10 – Forferdelig

Dima

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I am writing to express my profound disappointment and dissatisfaction with the service I received during my recent stay at your hotel. I booked two rooms (Gold Room 721 and Room 621 on the 6th floor) for a family trip from May 18th, which was meant to be a memorable experience for my three children and my 75-year-old mother, who was visiting from Jordan for the first time. Upon checking in, I was informed that my children could not access the Gold Lounge. I understood the policy but requested an upgrade or to pay for my children's access to the lounge. My request was refused due to hotel capacity. The situation escalated when my daughter came to see me while I was at the lounge. She took a small cupcake and cookie. I did not want to create a scene and planned to explain the situation to her later. However, the receptionist approached me in a loud and rude manner, reprimanding me in front of my daughter, my elderly mother, and other guests. He also threatened to charge me $75 if any child was seen in the lounge again. I did not expect such treatment from Fairmont. I was willing to pay or upgrade to accommodate the policy, yet I was met with unprofessional and discourteous behavior. This incident not only embarrassed me but also distressed my family, particularly my elderly mother, for whom this trip was supposed to be a special experience. I hope you can address this matter promptly and ensure such incidents do not happen in the future. I look forward to your response
Bodde her 1 natt i mai 2024
Svar fra Francesca Celli den 21. mai 2024
Dear Dima,[4:17 p.m.] Lavoie, Julie (CMT)We are very sorry to hear that your stay was negatively affected by the situation described on Fairmont Gold. We will contact you directly to address the situation. Although we cannot change the experience you had on your last stay, we hope we will get the chance to welcome you back under better circumstances in the future. Best regards,

10/10 – Utmerket

dany

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Très bel endroit pour relaxer, personnel exceptionnel
Bodde her 2 netter i mai 2024
Svar fra Genevieve R. den 21. mai 2024
Merci d'avoir séjourner parmi nous et d'avoir pris le temps de partager vos commentaires. On s'assure de partager vos bons mots avec notre équipe! Au plaisir de vous accueillir de nouveau bientôt.

10/10 – Utmerket

Diane

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent, je vais recommander à mes amis.
Bodde her 2 netter i mai 2024
Svar fra Francesca Celli den 13. mai 2024
Bonjour Diane,Nous vous remercions sincèrement pour votre aimable recommandation. C'est un plaisir de savoir que vous avez apprécié votre séjour parmi nous. Nous espérons avoir le privilège de vous accueillir à nouveau ainsi que vos amis dans un avenir proche. Bien cordialement.

10/10 – Utmerket

georges

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Francesca Celli den 13. mai 2024
Dear George,First of all we would like to thank you for your score.We hope to see you again soon.Best regards,

8/10 – Bra

Elena

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Every thing was great
Bodde her 1 natt i mai 2024
Svar fra Francesca Celli den 9. mai 2024
Dear Elena,Thank you for the score and your nice comment regarding our property.We hope to see you again soon.Best regards,

10/10 – Utmerket

ASIB og montreal

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Francesca Celli den 7. mai 2024
Dear Asib,We would like to thank you for your score.We hope to see you soon again.Best regards,

10/10 – Utmerket

Andrew

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We really enjoyed our stay with Fairmont Mont Tremblant!
Bodde her 1 natt i mai 2024
Svar fra Genevieve R. den 6. mai 2024
Thank you for staying with us. We appreciate your feedback and we will make sure to share with our team. We hope to have the opportunity to welcome you again in the future !

10/10 – Utmerket

Vincent

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Très belle piscine entièrement rénovée avec spa
Bodde her 1 natt i mai 2024
Svar fra Genevieve R. den 3. mai 2024
Merci d'avoir séjourner parmi nous et d'avoir pris le temps de partager vos commentaires. Nous sommes ravis de savoir que vous avez apprécié nos nouvelles piscines.Au plaisir de vous accueillir de nouveau bientôt!

10/10 – Utmerket

Katherine

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Rapidité , puis la disponibilité de la chambre. Personnelle souriant
Bodde her 1 natt i april 2024
Svar fra Genevieve R. den 29. apr. 2024
Merci d'avoir séjourner parmi nous et d'avoir pris le temps de partager vos commentaires. Au plaisir de vous accueillir de nouveau bientôt!

10/10 – Utmerket

Sandra

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Personnel courtois et attentionné . Fairmont or très agréable
Bodde her 1 natt i april 2024
Svar fra Genevieve R. den 29. apr. 2024
Merci d'avoir séjourner parmi nous et d'avoir pris le temps de partager vos commentaires. Au plaisir de vous accueillir de nouveau bientôt!

10/10 – Utmerket

Ronald

Perfect
Bodde her 1 natt i april 2024
Svar fra Genevieve R. den 29. apr. 2024
Thank you for staying with us. We appreciate your feedback.

10/10 – Utmerket

Jason

Reiste med familie, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful
Bodde her 3 netter i februar 2024
Svar fra Francesca Celli den 25. apr. 2024
Dear Jason,First of all we would like to thank you for your score.We hope to see you soon.Best regards.

10/10 – Utmerket

Daniel

Reiste med familie, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice hotel and staff
Bodde her 1 natt i april 2024
Svar fra Francesca Celli den 25. apr. 2024
Dear Jason,First of all we would like to thank you for your score, our property and our staff.We hope to see you soon.Best regards.

4/10 – Dårlig

denis

On ne nous avait pas faire part que la piscine intérieure était fermée et que l hôtel était en rénovation. De plus, le wi-fi n’était pas inclut. Séjour très ordinaire.
Bodde her 1 natt i april 2024
Svar fra Francesca Celli den 22. apr. 2024
Cher M. Denis,Pour ce qui est de la piscine intérieure, nous étions en train de la rénover, mais nous disposons de la piscine extérieure et du sauna intérieur.Le wifi est également inclus si vous êtes membre d'Accor.Nous sommes également désolés que votre séjour ne se soit pas déroulé comme vous le souhaitiez, nous espérons vous revoir parmi nous.

10/10 – Utmerket

Tristan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Super comme endroit
Bodde her 1 natt i april 2024
Svar fra Francesca Celli den 22. apr. 2024
Dear Tristan,We would like to thank you for your score.We hope to see you again soon.Best regards,

10/10 – Utmerket

Yasmine

Bodde her 1 natt i april 2024
Svar fra Francesca Celli den 13. mai 2024
Dear Yasmine,We would like to thank you for your score.We hope to see you soon.Best regards,

10/10 – Utmerket

Nicholas

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Francesca Celli den 15. apr. 2024
Dear Nicholas,First of all we would like to thank you for your score.We hope to see you again soon.Best regards,

10/10 – Utmerket

azita

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I recommend every one to stay this hotel.It was fantastic.Breakfast was excelent.
Bodde her 1 natt i mars 2024
Svar fra Francesca Celli den 11. apr. 2024
Dear Azita,First of all we would like to thank you for your nice comment regarding our hotel and the breakfast.We hope to see you again soon.Best regards,

10/10 – Utmerket

Julia

Bodde her 3 netter i april 2024
Svar fra Genevieve R. den 29. apr. 2024
Thank you for staying with us. We appreciate your feedback.

10/10 – Utmerket

Barbara

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Francesca Celli den 9. apr. 2024
Dear Barbara,First of all we would like to thank you for your score.We hope to see you again soon.Best regards,

10/10 – Utmerket

Kristen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024
Svar fra Francesca Celli den 9. apr. 2024
Dear Kristen,First of all we would like to thank you for your score.We hope to see you again soon.Best regards,

10/10 – Utmerket

Barrie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing service and great property.
Bodde her 1 natt i mars 2024
Svar fra Francesca Celli den 8. apr. 2024
Dear Barrie,We would like to thank you for nice comments about our service and our property.We hope to see you again soon.Best regards,

10/10 – Utmerket

Chris

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Francesca Celli den 5. apr. 2024
Dear Chris,We would like to thank you for your score.We hope to see you again soon.Best regards,

10/10 – Utmerket

Sonia

Likte: Renhold og personale og service
The Fairmont Tremblant provided a truly relaxing and enjoyable experience. The comfort of the accommodations exceeded expectations and the staff at the front desk were outstanding, offering exceptional service throughout our stay. Highly recommended for a rejuvenating getaway!
Bodde her 1 natt i april 2024
Svar fra Francesca Celli den 4. apr. 2024
Dear Sonia,First of all we would like to thank you for your time and your nice comments about our property and staff.We hope to see you again soon.Best regards,

4/10 – Dårlig

Anoop

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Francesca Celli den 4. apr. 2024
Dear Anoop,We would like to hear from you more information regarding your score in order to know how we could improve.Best regards,

8/10 – Bra

Juan og Leon

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excelente ubicación
Bodde her 4 netter i februar 2024
Svar fra Francesca Celli den 3. apr. 2024
Estimado Juan,Nos gustaria agradecerle su puntuacion, asi como, su buen comentario de nuestra ubicacion.Un cordial saludo y esperamos verle pronto de nuevo.

10/10 – Utmerket

Aleksandar

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice place
Bodde her 4 netter i mars 2024
Svar fra Francesca Celli den 3. apr. 2024
Dear Aleksandar,We would like to thank you about your nice comment of our property.We hope to see you soon.

10/10 – Utmerket

Parag

Bodde her 2 netter i mars 2024
Svar fra Francesca Celli den 22. apr. 2024
Dear Parag,We would like to thank you for your score.We hope to see you again soon.Best regards,

10/10 – Utmerket

ERNESTO

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Que no tenga estacionamiento en la propiedad
Bodde her 5 netter i mars 2024
Svar fra Fairmont Tremblant den 1. apr. 2024
Gracias por el buen comentario. Nosotros siempre tenemos estacionamiento para nuestros clientes.

8/10 – Bra

joubin og Kanata

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Francesca Celli den 8. apr. 2024
Dear Joubin,We would like to thank you for your score.We hope to see you again soon.Best regards,

10/10 – Utmerket

Shu-Xian

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Fairmont Tremblant den 1. apr. 2024
Thank you for the great review and for staying at the Fairmont Tremblant. We look forward to welcome you again at the Fairmont Tremblant.

10/10 – Utmerket

Catalina

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Has a wonderful time beautiful place and friendly staff
Bodde her 2 netter i mars 2024
Svar fra Fairmont Tremblant den 1. apr. 2024
Thank you very much for this Comment Mme Catalina. We look forward to welcome you again at the Fairmont Tremblant.

6/10 – Grei

Benoit

Likte: Renhold og personale og service
Je n’ai pas aimé payer pour un stationnement valet obligatoire. Incluez les frais dans l’hébergement. Nous étions du côté piscine et le boum boum de la musique tape sur les nerfs. Peut-être revoir l’insonorisation des chambres avec l’extérieur. Au prix payé je m’attendais à mieux, beaucoup mieux.
Bodde her 1 natt i mars 2024
Svar fra Francesca Celli den 29. mars 2024
Bonjour M. Benoit,Tout d'abord, merci d'avoir pris le temps de nous laisser un commentaire.Nous offrons un service de valet et de stationnement à nos invités, n'est pas inclus dans le prix de la chambre tel qu'indiqué sur notre site web, cependant, vous avez plus d'options à Tremblant pour le stationnement gratuit.En ce qui concerne la musique, puisque vous étiez avec nous pendant une semaine de vacances, nous avions un après ski le samedi, jusqu'à 18 heures. Ce n'est pas quelque chose que nous faisons tous les jours ou toutes les semaines.Nous espérons vous revoir bientôt.Cordialement,

4/10 – Dårlig

Faustino De Jesus

Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Svar fra Francesca Celli den 29. mars 2024
Dear Faustino,First of all we would like to thank you your time to leave us the score.We will like to have more information regarding your score in order to improve.Best regards,

10/10 – Utmerket

Angeline

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The Fairmont is undoubtedly the best hotel to stay in on Mont Tremblant! The staff was excellent and amenities on point, Le Labo products added an extra star for me. The hotel could use a little remodeling but overall it’s the place to stay!
Bodde her 5 netter i mars 2024
Svar fra Francesca Celli den 28. mars 2024
Dear Angeline,First of all we would like to thank you for your nice comment about our property, our staff and our beauty produits.We hope to see you soon again.Best regards,

10/10 – Utmerket

Ewald Arturo Richter og Key Biscayne

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Being so close to the ski tracks was very convenient. Furniture inside the property might need an upgrade.
Bodde her 4 netter i mars 2024
Svar fra Francesca Celli den 26. mars 2024
Dear Ewald,We will like to thank you for your time and your nice comment regarding our location.Regarding our property, we will start the renovation this year, we have already renovated our Fairmont Gold floor.We hope to see you again soon.Best regards,