Hoteller i Monroe

«Absolutely lovely customer support and service »

«Bed had stains in sheet & shower had rust on the wall. Disappointing for a $300 room.»

«Room very beautiful and different. Staff very friendly. Hotel has a bar in outside where you could go at night. Large dining area.»

«This property is not being maintained. Numerous items in poor condition. Recent stay in February cost for one night over $300.»

«Rooms have laminate floors so no nasty carpet to deal with. Rooms were basically clean (I’m very OCD unfortunately). The staff is very friendly and very prompt to answer any questions or concerns »

«Arrived late night and left somewhat early. Just a place to spend the night. Average site. »

«Rooms were clean and extremely friendly staff!»

«Bed bugs, staff moved clothes by mistake and washed them, springs poking thru mattress »

«Love the stay will be back »

«Hotel first floor was a mess due to construction. The parking lot was also under construction and a lot of bare dirt. There was no coffee maker in my room. I went to the front desk many times because they would never answer the phone, but I never saw anyone at the front desk. I complained online about the coffee maker after my first night but it was never resolved. I had the tray with coffee, creamer, sugar, cups, etc. Just no machine. The cleaning staff also left me with only 3 pillows instead ...

«La puerta de mi habitación no se podía asegurar desde adentro.»

«They are pet friendly, the staff is soooo nice and understanding, the rooms are clean as well»

«I don’t usually give reviews but Hamilton House was truly exceptional. The rooms are incredibly clean. There are plenty of towels and toiletries. Breakfast is prepared fresh….no powdered eggs or cereal. You will feel like you’re at home only better! Highly recommend!»

«The breakfast crew was so nice! It was easy and check in was easy! »

«when I first arrived i was greeted and he was very nice gave me my key to my room, my family and I went into the room and it smelled just like a "skunk" well say..... i asked the front desk person to come smell just to show him that there is a smell and i am not trying to be that person he said he doesn't smell anything well i still asked for another room and he gave us one no problem easy fix. however the beds are nothing but springs, the bathtub is very "used" black rings and just not at all ...

«Had a pretty good stay. Only issues was the mini p Fridge wasnt cold enough even on high setting and couldnt see aout the window due to hard water stains and mildew(i think).. breakfast just wasnt hitting...room was cleanbed was clean even under a black light. Temp of room was good. Tried to call hotell 4 times the day of and got no answer.. sent email throug expedia.. still no answer.. outside conditions needs improving.. inside was nice and welcoming..»