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Anmeldelser av The Battle House Renaissance Mobile Hotel & Spa

4 out of 5
The Battle House Renaissance Mobile Hotel & Spa
26 N Royal St, Mobile, AL

Anmeldelser

9,4

Suverent

Rangering på 10 − Utmerket. 742 av totalt 1000 anmeldelser." "
Rangering på 8 − Bra. 167 av totalt 1000 anmeldelser." "
Rangering på 6 − Grei. 60 av totalt 1000 anmeldelser." "
Rangering på 4 − Dårlig. 14 av totalt 1000 anmeldelser." "
Rangering på 2 − Forferdelig. 17 av totalt 1000 anmeldelser." "

9,6/10

Renhold

9,4/10

Personale og service

9,2/10

Fasiliteter

9,4/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Knut og Norway

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great Hotel
Battle house is a great place, centrally located downtown Mobile. Clean efficient, as a good hotel should be, nothing to complain about, everything fine. Good service and excellent breakfast

10/10 – Utmerket

Scott og Simi Valley

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The hotel is beautiful!
Bodde her 2 netter i mai 2024
Svar fra D.O.O. den 23. mai 2024
Thank you, we think you are beautiful as well

8/10 – Bra

Luc og KENNESAW

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The Battlehouse is always lovely and this trip did not disappoint.
Bodde her 1 natt i mai 2024
Svar fra D.O.O. den 20. mai 2024
we truly appreciate your kind words

10/10 – Utmerket

Trecia og Columbus

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Fantastic!
Bodde her 1 natt i mai 2024
Svar fra D.O.O. den 16. mai 2024
We think you are fantastic also.

10/10 – Utmerket

Tomatragamaliel og Woodbridge

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The Battle House Renaissance Mobile Hotel & Spa is the only full service hotel in Mobile. The staff are welcoming, friendly and professional. The hotel offers a great stay in a high class property. The property does not disappoint. Whenever we are in Mobile, The Battle House Renaissance Mobile Hotel & Spa is our hotel of choice.
Bodde her 5 netter i mai 2024
Svar fra D.O.O. den 16. mai 2024
We truly appreciate your Wonderful review. We look forward to your return.

10/10 – Utmerket

Jeanie og Theodore

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We have enjoyed the Battlehouse many times and always feel refreshed and relaxed. It is luxurious and the on site restaurant is excellent!
Bodde her 1 natt i april 2024
Svar fra D.O.O. den 30. apr. 2024
Thank you for this incredible review, it looks like you enjoyed your stay.

10/10 – Utmerket

John

Forretningsreisende
Beautiful hotel and everyone was so nice and professional.
Bodde her 1 natt i april 2024
Svar fra D.O.O. den 24. apr. 2024
Thank you for the kind words about our staff

10/10 – Utmerket

Derek

Bodde her 2 netter i april 2024
Svar fra D.O.O. den 16. mai 2024
Thank you for the 5 out of 5

10/10 – Utmerket

Nick

Bodde her 1 natt i april 2024
Svar fra D.O.O. den 16. mai 2024
Thank you for the 5 out 5 ranking

10/10 – Utmerket

Ray Lucas

Bodde her 1 natt i april 2024
Svar fra D.O.O. den 16. mai 2024
Thank you for the 5out of 5

10/10 – Utmerket

Melissa

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Gorgeous property
Bodde her 2 netter i april 2024
Svar fra D.O.O. den 24. apr. 2024
Thank you

10/10 – Utmerket

Claire

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Parfait
Bodde her 1 natt i april 2024
Svar fra D.O.O. den 5. apr. 2024
We love Parfaits also

10/10 – Utmerket

Joel

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nice place, convenient location, staff is very nice and helpful.
Bodde her 1 natt i mars 2024
Svar fra D.O.O. den 1. apr. 2024
Thank you for these great comments and the 5 out of 5 ranking

10/10 – Utmerket

Stephen

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was particularly friendly and helpful. One went above and beyond, sending us a nice anniversary dessert.
Bodde her 2 netter i mars 2024
Svar fra D.O.O. den 28. mars 2024
Thank you for sharing this momentous occasion with us.

10/10 – Utmerket

Becky

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand
The small pub with the piano player was wonderful. He was so friendly and a great musician.
Bodde her 1 natt i mars 2024
Svar fra D.O.O. den 25. mars 2024
John Anthony is great, thank you

10/10 – Utmerket

EDDIE

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellence as always Olga at the Trellis Room is Superb
Bodde her 2 netter i mars 2024
Svar fra D.O.O. den 4. mars 2024
Thank you, we think Olga is the best.

8/10 – Bra

Donna Michelle

Bodde her 1 natt i februar 2024
Svar fra D.O.O. den 25. mars 2024
we will work to get the 5 on your next visit

10/10 – Utmerket

Luc og KENNESAW

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The Battle House is impressive in terms of service, decor, history, and dining. The hotel is quiet in the evening( except, perhaps, in the piano bar at the Tavern Grill!), and it is easy to unwind and enjoy the views of themport/ downtown. The hotel is within easy walking distance of downtown, the port, the museum, the cathedral; however, I would caution solo travelers against walking alone late at night. The hotel,is easy to access, and easy to exit, and the valet service is superb. If you are looking for a home away from home in Mobile, you cannot do better than the Battle House.
Bodde her 1 natt i februar 2024
Svar fra D.O.O. den 29. feb. 2024
We appreciate your 5out of 5 rating and this great review.

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Gem in the Heart of Downtown Mobile
Amazing customer service and gorgeous hotel in the heart of downtown Mobile.
Bodde her 1 natt i februar 2024
Svar fra D.O.O. den 28. feb. 2024
Thank you so much for these kind words.

10/10 – Utmerket

Mary

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Exceeded our expectations
Fabulous stay at this gorgeous old (but completely refurbished) hotel in the heart of Mobile. Friendly and accomodating staff, delicious breakfast, huge room with super comfy beds. Couldn't have asked for a better experience!
Bodde her 2 netter i februar 2024
Svar fra D.O.O. den 26. feb. 2024
SO delighted that you had such a great experience, we look forward to your return.

10/10 – Utmerket

Riccardo

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra D.O.O. den 19. feb. 2024
Thank you for the 5 out of 5 rating

10/10 – Utmerket

Karen

Bodde her 1 natt i februar 2024
Svar fra D.O.O. den 25. mars 2024
Thank you for the 5 out of 5

10/10 – Utmerket

wade

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024
Svar fra D.O.O. den 7. feb. 2024
thank you for the 5 out of 5

10/10 – Utmerket

Allison

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Beautiful Hotel!
Fantastic stay! We will be back.
Bodde her 2 netter i februar 2024
Svar fra D.O.O. den 6. feb. 2024
We think you are Fantastic too!! We look forward to your return.

10/10 – Utmerket

Tulsa

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i januar 2024
Svar fra D.O.O. den 6. feb. 2024
Thank you for the 5 out of 5

10/10 – Utmerket

Rhyiel

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was great
Bodde her 1 natt i januar 2024
Svar fra D.O.O. den 29. jan. 2024
Thank you for the 5 out of 5

6/10 – Grei

Rhanya

Likte: Personale og service
Bodde her 1 natt i januar 2024
Svar fra D.O.O. den 29. jan. 2024
please let me know what we could have done to make your stay more enjoyable?

8/10 – Bra

Harvey

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We stayed for Mardi Gras. It was an easy walk everywhere and the parade went right in front of the hotel. Very nice place to stay and very comfortable bed.
Bodde her 1 natt i januar 2024
Svar fra D.O.O. den 29. jan. 2024
Thank you for this great review

10/10 – Utmerket

John

Bodde her 1 natt i januar 2024
Svar fra D.O.O. den 25. mars 2024
thank you for the 5 out of 5

6/10 – Grei

Anita

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
It was ok for the price but wouldnt stay there again. Price too high for the service, the food was ok but not great. Got squirted in my eye by the conditioner in the shower that shot straight out and upward. Glad it didnt do any damage.
Bodde her 3 netter i januar 2024
Svar fra D.O.O. den 29. jan. 2024
I apologize about the Conditioner getting in your eye. We will take a look at the shower amenities and correct this issue.

8/10 – Bra

Kimbra

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
We liked the hotel because it is convenient and very lovely. However, check in was difficult because our room wasn't ready. They never called us to let us know when it was ready as promised and when we came back we had to stand in line again. The worse part was that I paid through Expedia ahead of time, but Battle House charged me again. It has taken me over a month to get a refund and the only reason I got it finally is because I got the credit card company involved. Be very careful if you pay before you check in because you may find that you've paid double!
Svar fra D.O.O. den 29. jan. 2024
I apologize about the payment issue, we will get this corrected.

10/10 – Utmerket

Peter

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great that the bar/restaurant was open during Christmas. as nothing nearby was. Thank you for that. One staff member at the restaurant was, however, working while quite sick - not cool. But otherwise a great experience.
Bodde her 2 netter i desember 2023
Svar fra D.O.O. den 23. jan. 2024
Thank you for this nice review, I will look into this issue and get it corrected.

10/10 – Utmerket

Luc og KENNESAW

Bodde her 1 natt i desember 2023
Svar fra D.O.O. den 29. jan. 2024
Thank you for the 5 out of 5

10/10 – Utmerket

Sharon

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra D.O.O. den 31. des. 2023
Thank you for the 5 out of 5 rating

6/10 – Grei

Steve

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Expensive and dirty
$400 for a night’s stay, with tax added, is an expensive night for a room where the toilet wallpaper is stained and peeling, a shower that barely works and carts full of paint pots in the hallway. Bed was fine, but everything just felt grimy. Bathroom was gross.
Bodde her 1 natt i desember 2023
Svar fra Kelsey Tobias den 31. des. 2023
Dear Steve,Thank you for taking a moment to review your most recent stay at the Renaissance Battle House Hotel. I'm disappointed to learn of the issues your experienced during your visit. I've shared your feedback with our leadership teams to ensure that your experience was an isolated incident moving forward. We hope you give us another opportunity to better serve you on your future travels to Mobile.Warm regards,Kelsey

10/10 – Utmerket

Sarah

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We loved the heated pool and staff.
Bodde her 2 netter i desember 2023
Svar fra D.O.O. den 31. des. 2023
Thank you so much for these wonderful comments

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Love the Battle House hotel.
Great hotel. Great staff. Pillows suck. I mean they’re so bad. Not just this hotel but every hotel. I mean why is this? Also, thermostat only allows room guest to have limited control.
Bodde her 2 netter i desember 2023
Svar fra D.O.O. den 26. des. 2023
Thank you for the comments, we will look into getting new pillows.

4/10 – Dårlig

Amanda

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Downgraded my room without telling me.
I booked the side balcony suite so we could have a balcony to get fresh air on. Our road trip was long and we wanted to relax in the room and order room service. They downgraded my room without telling me. I called the front desk to address my issue and the young man was nice but they only offered us breakfast vouchers. It’s the holidays and they are busy so I get it. Unfortunately the person working the breakfast bar just kept saying I only had a $10 coupon in my hand. The whole situation was kind of tacky. My husband and I just gave the coupon to someone coming in for breakfast and left without eating. I was not refunded any amount for the room they put me in and we paid $360 for one night. We will not be coming back.
Bodde her 1 natt i desember 2023
Svar fra D.O.O. den 26. des. 2023
I apologize for your less than excellent stay, we will get this corrected.

6/10 – Grei

Thomas

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
No coffee in the rooms. Coffee isn't available in the hotel until 6:30. I was awake for 2 hours before I could have any coffee. Probably won't stay there in the future due to this.
Bodde her 1 natt i desember 2023
Svar fra Kelsey Tobias den 25. des. 2023
Dear Thomas,Thank you for your feedback concerning your recent stay at the Battle House Renaissance Hotel. I've shared your review with our housekeeping leadership team to ensure that the lack of coffee in the room is an isolated incident moving forward. We hope you enjoyed your stay otherwise and hope for the opportunity to welcome you back to Mobile on your future travels.Best regards,

10/10 – Utmerket

Thomas

Reiste med partner, Forretningsreisende, Reiste med familie og små barn, Reiste med familie, Reiste med en gruppe, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good
Svar fra D.O.O. den 7. feb. 2024
Thank you for the 5 out of 5

10/10 – Utmerket

Elizabeth

Bodde her 1 natt i desember 2023
Svar fra D.O.O. den 26. des. 2023
Thank you for the 5 out of 5

8/10 – Bra

Lynda

Very nice hotel with very friendly staff. Had a spa treatment with Brad which was phenomenal.
Bodde her 1 natt i desember 2023
Svar fra D.O.O. den 26. des. 2023
Thank you so much for your kind words about our staff member.

10/10 – Utmerket

William

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The Spa was AMAZING!
Bodde her 3 netter i november 2023
Svar fra D.O.O. den 30. nov. 2023
We are delighted to hear that you had such an amazing time.

10/10 – Utmerket

Jill

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Favorite place to stay
Bodde her 1 natt i november 2023
Svar fra D.O.O. den 30. nov. 2023
Thank you for the wonderful comments

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023
Svar fra D.O.O. den 19. nov. 2023
Thank you for the 10 out of 10

10/10 – Utmerket

Hannah

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Everything was wonderful and beautiful.
Bodde her 1 natt i november 2023
Svar fra D.O.O. den 19. nov. 2023
We are delighted to know that you had such a fantastic time. We look forward to your return.

10/10 – Utmerket

Megan og San Francisco

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
great team of people
Bodde her 1 natt i november 2023
Svar fra D.O.O. den 15. nov. 2023
We appreciate your kind words about our team.

10/10 – Utmerket

Luc

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The service on this visit was impeccable! I really enjoy having the varied dining options without having to leave the safety of the hotel.
Bodde her 1 natt i november 2023
Svar fra D.O.O. den 15. nov. 2023
Thank you for the great review, We are delighted to hear that you enjoyed our dining options

10/10 – Utmerket

Kellie

Bodde her 1 natt i november 2023
Svar fra D.O.O. den 14. nov. 2023
Thank you for the 10 out of 10

2/10 – Forferdelig

elizabeth

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
People running in the halls, drunk people screaming on the balconies at all hours of the night! Never again!!!
Bodde her 1 natt i november 2023
Svar fra D.O.O. den 13. nov. 2023
I apologize for the noise, we like every guest to have an enjoyable stay with no issues. I apologize for falling short of this goal and I do hope you give us another chance to serve you better.