Hoteller i Mint Hill

«The room was clean and spacious. The shuttle service from the airport was quick and super friendly. We had a great greeting, around 11:00 pm from multiple staff members. They were very friendly and informative. In the morning there was a gentleman working the breakfast who was restocking so fast we didn’t have a chance to miss having anything!»

«Great stay»

«Staff was helpful and the late night bar had good food and friendly staff. Though the walls of the rooms were thin and I could hear my neighbors and the hallways quite loudly »

«The hotel was clean. It is an older facility and as clean as possible. The breakfast area is small and dated. The pool was featured on the website but there was no mention that it wasn't currently open. The pool area, visible from the breakfast area revealed an empty pool and an unkept pool area. The bathroom faucet was very loose. I reported that and a work order was entered. There were no sugar free condiment options for the breakfast (and I did ask). Diabetics, be aware and bring your own. I ...

«Breakfast was delicious. Staff were courteous and accommodating!»

«Na»

«The room was updated and clean. No noise problems at all and the breakfast was good.»

«Staff was extremely unfriendly. They did not tell me that valet parking was cheaper than self parking until two nights into the stay. Denied providing me water bottles- although clearly they were giving out to other guests. Denied changing my room as one of the electronic curtains were malfunctioning. Did not fix the curtain as well. Not staying there ever again.»

«!!»

«Great place to stay»

«Everything was great!!! The staff provided top tier service!!! Even during breakfast with a busy crowd on Mother’s Day weekend they kept the area clean and stocked! I will definitely stay here every time I’m in the area!»

«Room was nice and clean. Property looked modern and updated. »

«Great breakfast. Rooms are clean and updated. Staff was very kind and helpful when I needed anything. »

«The room was nice and clean but the hotel itself was extremely loud. The front desk staff wasn't especially friendly and they required us to pay to park our car in the hotel parking lot which was really odd for a chain hotel like this.»

«Clean room and Michelle at the front desk is amazing! She fixed my room reservation quickly and with a smile. »

«This place is one of the best. Always clean and the staff are friendly. I love the patio, grill and fireplace. It is always so peaceful.»

« Very clean, plenty of parking. Easy access to room from lobby or outside. »

«My family and I had a very disappointing experience at this hotel. The manager had an extremely nasty attitude and was very rude and unprofessional while speaking to us. Customer service was terrible, and instead of trying to help resolve concerns, we were treated with disrespect. On top of that, the room smelled strongly of mold, which made the stay very uncomfortable and concerning. There was also a constant burning smell every time we stepped into the elevator, which felt unsafe and ...