Sitteområde i lobbyen

Anmeldelser av Comfort Inn MSP Airport - Mall of America

2.5 out of 5
Comfort Inn MSP Airport - Mall of America
1321 E 78th St, Building A, Bloomington, MN

Anmeldelser

7,8

Bra

Rangering på 10 − Utmerket. 523 av totalt 1359 anmeldelser." "
Rangering på 8 − Bra. 404 av totalt 1359 anmeldelser." "
Rangering på 6 − Grei. 188 av totalt 1359 anmeldelser." "
Rangering på 4 − Dårlig. 132 av totalt 1359 anmeldelser." "
Rangering på 2 − Forferdelig. 112 av totalt 1359 anmeldelser." "

7,6/10

Renhold

8,2/10

Personale og service

7,4/10

Fasiliteter

7,2/10

Overnattingsstedets bygg og tilstand

7,4/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Trond

Bodde her 1 natt i mars 2023
Svar fra Manager den 11. mars 2023
Hello Trond,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

4/10 – Dårlig

Helene

Likte ikke: Personale og service
not-to friendly person checking me in, breakfast in a sac , and not very tasty, a two day stay and room did not get clean.
Bodde her 2 netter i oktober 2021
Svar fra Manager den 6. okt. 2021
Thank you for being a valued guest and for providing us the feedback regarding our breakfast and your comments about our room. We hope to someday have another opportunity to host your stay.

6/10 – Grei

Ivelina

Forretningsreisende
Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
TV reception is extremely poor. While watching the weather forecast, TV reception is knocked out by weather!
Bodde her 3 netter i mai 2024
Svar fra Manager den 22. mai 2024
Thank you for your honest review. We are really sorry for what you felt. We will definitely work more on the things that made your experience not memorable. We hope to see you again and this time it will be memorable.

10/10 – Utmerket

Imran

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Comfortable rooms, bathrooms seemed dated. Good breakfast.
Bodde her 1 natt i mai 2024
Svar fra Manager den 22. mai 2024
Hello Imran,Thank you for sharing your feedback with us. We are delighted to hear that you found our rooms comfortable and enjoyed our breakfast offerings. We appreciate your insights on the bathroom and will share your comments with our team for future improvements.

10/10 – Utmerket

Liezl

Likte: Personale og service
Bodde her 1 natt i mai 2024
Svar fra Manager den 22. mai 2024
Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon.

10/10 – Utmerket

Fanny

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Se ve todo bien
Bodde her 1 natt i mai 2024
Svar fra Manager den 20. mai 2024
We truly appreciate your business and your trust in us. I am very happy to hear that our service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

8/10 – Bra

Mary og Spicer

Likte: Personale og service og overnattingsstedets bygg og tilstand
Comfy, clean bed. But airport shuttle wait was over an hour despite calling twice and being told “be there in 4 min, and be there in 10-20 minutes”
Bodde her 1 natt i mai 2024
Svar fra Manager den 20. mai 2024
We truly appreciate your business and your trust in us. I am very happy to hear that our service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

10/10 – Utmerket

Lynnette

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was a nice comfortable stay at an affordable price
Bodde her 1 natt i april 2024
Svar fra Manager den 16. mai 2024
We truly appreciate your business and your trust in us. I am very happy to hear that our service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

8/10 – Bra

Manish

Reiste med familie og små barn, Reiste med familie
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
NS
Bodde her 2 netter i mai 2024
Svar fra Manager den 12. mai 2024
Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon.

10/10 – Utmerket

Mona

Bodde her 1 natt i mai 2024
Svar fra Manager den 12. mai 2024
Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon.

10/10 – Utmerket

Dodie og Mankato

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was helpful and knowledgeable. Beds were uncomfortable and you could hear the springs.
Bodde her 1 natt i mai 2024
Svar fra Manager den 10. mai 2024
We truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

6/10 – Grei

Lisa

Bodde her 1 natt i mai 2024
Svar fra Manager den 10. mai 2024
We are really sorry for what you felt. We will definitely work more on the things that made your experience not memorable. We hope to see you again and this time it will be memorable.

6/10 – Grei

Bobbi

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very clean but not much for shower products - breakfast closed at 930 am so we missed it.
Bodde her 1 natt i mai 2024
Svar fra Manager den 10. mai 2024
Hello Bobbi, We appreciate your feedback on the cleanliness. For future stays, kindly note our breakfast hours, and feel free to reach out to our team for any product requests during your stay. Thank you for sharing your experience with us.

8/10 – Bra

Cheryl

Likte ikke: Personale og service
Bodde her 1 natt i april 2024
Svar fra Manager den 8. mai 2024
Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon.

8/10 – Bra

KLARK

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Manager den 10. mai 2024
Hello KLARK, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

4/10 – Dårlig

Tony

Reiste med partner
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
One elevator out of service, hallways reeked of pot. Pulled bed covers back and found 2 used tissues between the fitted sheet and top sheet. When we called the front desk, we were not offered another room, rather they told us there was no housekeeping on and we would need to go to the front desk to get new sheets and change the bed ourselves. Shower had low pressure and no hot water in the morning.
Bodde her 1 natt i mai 2024
Svar fra Manager den 7. mai 2024
Hello Tony, We are sorry to hear about the inconveniences you experienced during your stay. Guest feedback is valuable, and we will share your comments with our team to help improve our services. Our goal is to provide a pleasant stay for all our guests, and we apologize for falling short in this instance. We appreciate you bringing these matters to our attention for further review by our management team.

10/10 – Utmerket

Jim

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very friendly staff and nice rooms.
Bodde her 1 natt i april 2024
Svar fra Manager den 4. mai 2024
Hello Jim,We're delighted to hear you enjoyed the friendly staff and accommodations during your stay. Should you wish to share more about your experience, feel free to reach out to us directly. Your feedback is greatly valued as we strive to enhance our guests' experiences.

6/10 – Grei

Karen

Bodde her 1 natt i april 2024
Svar fra Manager den 4. mai 2024
Hello Karen, We appreciate you taking the time to share your experience with us. If there are any specific details you would like to discuss further, please feel free to reach out to us directly. Your satisfaction is our priority.

8/10 – Bra

Nicole og Lake Benton

Forretningsreisende
Likte: Renhold og overnattingsstedets bygg og tilstand
Tub/shower was slippery...water pressure not very good. Parking was easy tho.
Bodde her 1 natt i april 2024
Svar fra Manager den 30. apr. 2024
Thank you for your honest review. We are really sorry for what you felt. We will definitely work more on the things that made your experience not memorable. We hope to see you again and this time it will be memorable.

8/10 – Bra

Chad

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff was nice.
Bodde her 1 natt i april 2024
Svar fra Manager den 1. mai 2024
Hello Chad,We are pleased to hear that you found our staff to be accommodating during your stay. Your feedback is appreciated as it helps us continue to improve our services for all future guests. We hope you had an enjoyable experience overall and look forward to welcoming you back in the future.

10/10 – Utmerket

Ashlee

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was great to us.
Bodde her 1 natt i april 2024
Svar fra Manager den 1. mai 2024
Hello Ashlee,We are delighted to hear that you had a positive experience with our staff during your stay. Your kind words will be shared with the team as they strive to offer excellent service to all our guests. Thank you for choosing our hotel, and we hope to welcome you back in the future.

4/10 – Dårlig

Casey

Reiste med partner
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The room was in very rough shape and dirty, headboard was filthy, blanket had a big brown spot on it, saw little curly hairs on the bathroom ceiling. We were happy to leave.
Bodde her 1 natt i april 2024
Svar fra Manager den 30. apr. 2024
Hello Casey,We appreciate you taking the time to share your feedback with us. We strive to maintain a high standard of cleanliness and comfort for all our guests. Rest assured that we will address these concerns with our housekeeping team to ensure a more pleasant experience for future visitors. Thank you for bringing this to our attention.

6/10 – Grei

Michelle

Likte ikke: Overnattingsstedets bygg og tilstand
Same elevator and ice machines were down as when the was there six weeks before.
Bodde her 1 natt i april 2024
Svar fra Manager den 26. apr. 2024
Thank you for your honest review. We are really sorry for what you felt. We will definitely work more on the things that made your experience not memorable. We hope to see you again and this time it will be memorable.

10/10 – Utmerket

Kim

Likte: Renhold
Bodde her 1 natt i februar 2024
Svar fra Manager den 26. apr. 2024
Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon.

10/10 – Utmerket

Kim

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Manager den 25. apr. 2024
Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon.

10/10 – Utmerket

Sierra

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property was clean and quiet. The hotel is connected to a restaurant so if you don't want to travel or order out you can just go next door to restaurant. Staff was polite, hotel offers shuttle to the airport and mall which is very helpful.
Bodde her 2 netter i april 2024
Svar fra Manager den 24. apr. 2024
We truly appreciate your business and your trust in us. I am very happy to hear that our services met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

10/10 – Utmerket

Cecile

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Close to the airport.
Bodde her 1 natt i april 2024
Svar fra Manager den 23. apr. 2024
We cannot thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate your comments regarding our location. I hope you will return to enjoy a memorable and exceptional experience.

10/10 – Utmerket

Tanvir

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
Property or buildin are old and one elevator are brook. Not repair until we was there. Mouse in the room.which is not convenient if you have a child with you.
Bodde her 2 netter i april 2024
Svar fra Manager den 22. apr. 2024
Thank you for the incredible rating. Thank you for your honest review. We are really sorry for what you felt. We will definitely work more on the things that made your experience not memorable. We hope to see you again and this time it will be memorable.

6/10 – Grei

Marcel

The Restaurant was terrible undercooked food and terrible service
Bodde her 2 netter i april 2024
Svar fra Manager den 22. apr. 2024
Thank you for your honest review. We are really sorry for what you felt. We will definitely work more on the things that made your experience not memorable. We hope to see you again and this time it will be memorable.

10/10 – Utmerket

Yekaterina

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great value, this hotel had everything. Pool area was very good, continental breakfast was absolutely amazing (eggs, sausages , waffles and more). Staff was super helpful, and the location of this place is perfect, very close to public transit bus.
Bodde her 3 netter i april 2024
Svar fra Manager den 20. apr. 2024
Hello Yekaterina,We are delighted to hear that you enjoyed your stay with us and made the most of our amenities like the pool and breakfast. Our team works hard to provide a convenient and comfortable experience for all our guests. Your positive feedback is greatly appreciated, and we hope to welcome you back again soon for another enjoyable stay.

8/10 – Bra

Samuel og Wasilla

Forretningsreisende
Likte: Renhold, personale og service og fasiliteter
I was traveling alone. My room was far away from the elevators. The staff was awesome and accommodating when I asked to move to a room that I felt safe in.
Bodde her 1 natt i april 2024
Svar fra Manager den 19. apr. 2024
Hello Samuel,We appreciate your feedback and are glad to hear our staff was accommodating. Your comfort and safety are our top priorities and we're pleased we could assist you promptly. Should you need anything else on your future travels, feel free to reach out.

8/10 – Bra

Linda

It was storming so I don’t know how close to the mall we are
Bodde her 1 natt i april 2024
Svar fra Manager den 17. apr. 2024
Thank you for the incredible rating. We are continuously improving upon our services and accommodations. We are so glad we were able to provide you with such awonderful experience and we hope to see you very soon.

10/10 – Utmerket

Laura

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It’s clean, inexpensive , and there’s a restaurant attached.
Bodde her 1 natt i april 2024
Svar fra Manager den 17. apr. 2024
Hello Laura,We're delighted to hear that you found our hotel clean, affordable, and convenient with a restaurant on-site. Your feedback is appreciated, and we hope to welcome you back for another pleasant stay in the future.

10/10 – Utmerket

cindy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Manager den 17. apr. 2024
Hello cindy,We're delighted to hear that you had a wonderful stay with us! If you have any additional comments or suggestions, please do not hesitate to contact us. We hope to welcome you back soon!

8/10 – Bra

Ethan

Bodde her 1 natt i mars 2024
Svar fra manager den 16. apr. 2024
Thank you for the incredible rating. We are continuously improving upon our services and accommodations. We are so glad we were able to provide you with such awonderful experience and we hope to see you very soon

8/10 – Bra

Monica

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very close to everything!
Bodde her 1 natt i februar 2024
Svar fra Manager den 15. apr. 2024
Hello Monica,We are delighted to hear that you found our location convenient during your stay. Our hotel strives to provide a central location for our guests to easily access various attractions. Should you need anything in the future, please don't hesitate to reach out to us directly.

10/10 – Utmerket

ANN

Bodde her 1 natt i april 2024
Svar fra Manager den 4. mai 2024
Hello ANN,We are thrilled to hear that you had a wonderful stay! We look forward to welcoming you back again soon for another fantastic experience.

10/10 – Utmerket

Natalie

Reiste med familie
Desk staff goes out of their way to be accommodating
Bodde her 1 natt i april 2024
Svar fra Manager den 14. apr. 2024
Hello Natalie,We appreciate your kind feedback about our desk staff's efforts to assist you during your stay. Our team prioritizes providing exceptional service to all guests. If you have any further comments or suggestions, please do not hesitate to reach out to our management team for further assistance.

10/10 – Utmerket

Elizabeth

Likte: Overnattingsstedets bygg og tilstand
Black mold in bathtub caulking
Bodde her 1 natt i april 2024
Svar fra Manager den 14. apr. 2024
Hello Elizabeth,We are sorry to hear about your concerns regarding the condition of the bathtub caulking. Your feedback is valuable in helping us maintain our high standards of cleanliness and comfort for all our guests. Should you wish to discuss this matter further, please feel free to reach out to our management team for assistance.

4/10 – Dårlig

Octavia

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Pool unsafe children
Bodde her 2 netter i april 2024

2/10 – Forferdelig

Latia

Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Property looked like a homeless shelter and smells badly when walking around the property but we had limited options because of our budget. The continental breakfast was subpar with runny egg loaves and dried out pastries. The coffee was decent. We stayed 5 nights and needed a 6th night while we waited to move into our new home, so we asked the manager to match the price of the hotel a few blocks down the street to avoid moving all our belongings and she refused despite the hotel not being at full capacity on a Sunday. Place is a joke and overpriced
Bodde her 1 natt i april 2024
Svar fra manager den 11. apr. 2024
Thank you for sharing your review about us. We are sorry you had a frustrating experience. I will share your feedback with my team to make sure we are able to fix this issue and provide you our best. We hope that you will give us another chance to impress you with our exemplary services.

10/10 – Utmerket

Richard

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good
Bodde her 1 natt i april 2024
Svar fra Manager den 9. apr. 2024
Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon.

2/10 – Forferdelig

Marcos

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We end up not spending the night at this property the entire property has a smoking smell we end up leaving this property.
Bodde her 1 natt i april 2024
Svar fra Manager den 9. apr. 2024
Thank you for sharing your review about us. We are sorry you had a frustrating experience. I will share your feedback with my team to make sure we are able to fix this issue and provide you our best. We hope that you will give us another chance to impress you with our exemplary services.

10/10 – Utmerket

Karen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Manager den 10. apr. 2024
Hello Karen,We are thrilled to hear that you had an exceptional experience during your stay with us! We look forward to welcoming you back soon for another wonderful stay.

6/10 – Grei

Melinda

Bodde her 1 natt i april 2024
Svar fra Manager den 28. apr. 2024
Hello Melinda,We appreciate you taking the time to share your experience with us. We encourage you to reach out to us directly with any feedback you may have so we can address any areas of improvement. We value your insights and hope to welcome you back in the future.

6/10 – Grei

Amanda

Bodde her 1 natt i april 2024
Svar fra Manager den 28. apr. 2024
Hello Amanda,We're sorry to hear you didn't fully enjoy your stay. Please feel free to reach out to us with any specific feedback you may have. We strive to make every guest's experience exceptional.

10/10 – Utmerket

Christine

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very pleased I could leave my car for a reasonable daily fee when I flew out. Also pleased with the shuttle service to and from the airport
Bodde her 1 natt i april 2024
Svar fra Manager den 5. apr. 2024
We truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

8/10 – Bra

Latia

Bodde her 1 natt i april 2024
Svar fra Manager den 24. apr. 2024
Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon.

10/10 – Utmerket

Edith

Bodde her 3 netter i mars 2024
Svar fra Manager den 24. apr. 2024
Hello Edith,We are delighted to hear that you had an excellent stay with us! We look forward to welcoming you back soon for another outstanding experience.

10/10 – Utmerket

Anne

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Thank you for the easy check-in and out!
Bodde her 1 natt i april 2024
Svar fra Manager den 3. apr. 2024
We truly appreciate your business and your trust in us. I am very happy to hear that our services met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.