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Anmeldelser av Best Western Germantown Inn

2.5 out of 5
Best Western Germantown Inn
W 190 N 10862 Commerce Circle, Village of Germantown, WI

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 261 av totalt 525 anmeldelser." "
Rangering på 8 − Bra. 185 av totalt 525 anmeldelser." "
Rangering på 6 − Grei. 55 av totalt 525 anmeldelser." "
Rangering på 4 − Dårlig. 17 av totalt 525 anmeldelser." "
Rangering på 2 − Forferdelig. 7 av totalt 525 anmeldelser." "

9,0/10

Renhold

9,0/10

Personale og service

8,2/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Joan

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Stayed for a quick overnight to attend my son’s volleyball tournament. Nice hotel. Clean. Decent breakfast.
Bodde her 1 natt i april 2024

6/10 – Grei

MICHAEL

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Dirty around the tube on the floor.
Bodde her 2 netter i april 2024

10/10 – Utmerket

Mary

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Clean, comfortable, quiet
We had a lovely stay at the Germantown Inn. Clean room & linens & carpet, comfortable beds & pillow, clean bathroom, good lighting, adequate breakfast. There was plenty of room to rearrange tables and have breakfast with the parents & family of the bride, of the wedding the night before, which was a special treat.
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Daphne

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024

10/10 – Utmerket

Elliot

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Was a peaceful stay.
Bodde her 1 natt i desember 2023

6/10 – Grei

Charles

Likte: Renhold og personale og service
Great staff, clean establishment, good breakfast and so quiet.
Bodde her 1 natt i desember 2023

8/10 – Bra

Stephen

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2023

6/10 – Grei

Charles

Just OK
Just an average place. When I checked in I asked the front desk for dinner recommendations, she had none. I asked her what was served for their free breakfast, she wasn't sure. friendly, but not knowledgeable on the basics.
Bodde her 1 natt i november 2023

8/10 – Bra

William

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Breakfast was sub power from other Best Westerns I've stayed at.
Bodde her 1 natt i november 2023

10/10 – Utmerket

Karen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2023

6/10 – Grei

Cheryl

Reiste med partner
Likte: Renhold og fasiliteter
There is no closed caption on tv!!
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Suzanne

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property is spotless and in top-notch condition. Easy check in.
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Sheri

Bodde her 3 netter i oktober 2023

8/10 – Bra

Robert

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Quick check in. Older property but room was neat and clean.
Bodde her 1 natt i oktober 2023

8/10 – Bra

Rosemary

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Pleasant stay!
We stayed there once before. The owners are very nice, and the room and all around the hotel, everything was impressively clean. There was a bad smell in the elevator, we deduced it might be from the pool. The breakfast was good.
Bodde her 1 natt i oktober 2023

8/10 – Bra

Joan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i september 2023

10/10 – Utmerket

carol

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A quick stay
We like to stay here while exhibiting in the Holy Hill Arts & Craft Fair on the cathedral grounds.
Bodde her 1 natt i september 2023

10/10 – Utmerket

Larry

Reiste med partner
Likte: Fasiliteter
Very accommodating and helpful staff, clean room, and a nice, quiet place to stay. Everything was just what we needed.
Bodde her 1 natt i september 2023

6/10 – Grei

Cate

Forretningsreisende
Room smelled very musty
Bodde her 1 natt i september 2023

10/10 – Utmerket

Lora

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Comfy and enjoyable
Rooms are clean. Beds are super-comfortable. The AC acted up on the last night, but they're on it. The wifi was powerful enough to stream. The staff are really personable (especially the young woman on overnights). It was a relaxing stay.
Bodde her 4 netter i august 2023

10/10 – Utmerket

Carrie

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good hotel with easy access off the highway. Beds were comfortable. Good cable tv and pretty big refrigerator in the room. Free breakfast was the best! Fresh fruit, yogurt, Belgium waffles, scrambled eggs with ham! And it was FREE! Even the coffee was tasty! Didn’t go in the pool but it looked ok. My only complaint was air conditioning in the room was noisy. I would definitely stay again!
Bodde her 2 netter i august 2023

6/10 – Grei

Aliceson

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
the remote and tv wasn’t working.
Bodde her 1 natt i august 2023

10/10 – Utmerket

JOHN og Brookfield

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i august 2023

10/10 – Utmerket

Michael

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very good stay
Nice stay, everything went well
Bodde her 2 netter i august 2023

10/10 – Utmerket

Sandra

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Front desk staff was excellent
Bodde her 1 natt i august 2023

4/10 – Dårlig

Stephanie og waupun

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Broken bathroom bar. Lots of rust.
Bodde her 1 natt i august 2023
Svar fra GM den 13. aug. 2023
Dear GuestThank you for staying with us and sharing your experience. I would like to apologize to you for not meeting your expectations.

6/10 – Grei

Anne

Likte: Renhold og personale og service
Bodde her 1 natt i august 2023

8/10 – Bra

Robert

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i august 2023

10/10 – Utmerket

Kara

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was quiet and clean. Staff was always available and helpful. Pool was very dark and water was kind of cloudy. Not enough dining space at breakfast but the food was great and several options. Would stay here again, traveled with teenagers.
Bodde her 1 natt i juli 2023

10/10 – Utmerket

douglas

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2023

10/10 – Utmerket

Elizabeth

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Home away from home
Great service from the staff and a really clean and neat appearance
Bodde her 4 netter i juli 2023

10/10 – Utmerket

brian

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Courteous staff.
Bodde her 3 netter i juli 2023

10/10 – Utmerket

Lisa

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastic customer service
The staff was amazing! We called 2 days prior to see if we could get early check in. He told me when to call back on the day of. That morning he gave me an idea that we likely could check in at 130. At 125 he called to tell me our room was ready. Everyone was very friendly. Very clean. Only suggestion is that they could use better lighting in the room.
Bodde her 1 natt i juni 2023

8/10 – Bra

John

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Convenient to reenter highway traffic.
Bodde her 3 netter i juni 2023

8/10 – Bra

Mohammad og Chandler

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Property was off a main road. It was pretty quiet and secluded. Shopping centers were about 4-6 miles away.
Bodde her 4 netter i mai 2023

10/10 – Utmerket

Debbie

Bodde her 1 natt i juni 2023

10/10 – Utmerket

Laurie

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Romkomfort
Bodde her 1 natt i juni 2023

10/10 – Utmerket

David

Bodde her 2 netter i juni 2023

6/10 – Grei

Rebecca

Bodde her 1 natt i juni 2023

10/10 – Utmerket

Donald

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very comfortable bed, easy check-in, decent breakfast, very quiet location.
Bodde her 1 natt i mai 2023

8/10 – Bra

LEO

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Friendly staff, good breakfast
Bodde her 2 netter i mai 2023

10/10 – Utmerket

Alissa

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mai 2023

6/10 – Grei

Sandra

Bodde her 1 natt i mai 2023

10/10 – Utmerket

brian

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very friendly staff. Nice clean facilities!
Bodde her 2 netter i mars 2023

4/10 – Dårlig

Nicolas

Reiste med partner, Forretningsreisende
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Stayed for 2 nights. The furniture in the room was very old and worn out. If you leaned back in the room's office chair, you were going to end up backwards on the floor. The room's lighting was horribly poor. The only light available was from the 3 small dim tabletop lamps. Good luck if you want to see how you look in the room's full length mirror before you go out into the world. There is no lighting even near it. The staff came to "kind of" clean the room after the first night. Took the used towels, but didn't replace them. Didn't remake the bed, just flopped the covers back into place. House keeping turned our heat that we set at 65* back to air conditioning. That was a fun find in the middle of the next night when it became super cold in the room. Their pool was warm but on the cloudy side. Their hot tub became so cloudy that you couldn't see your own feet. The first night the staff decided that vacuuming at after 10pm was a good choice. The continental breakfast was not worth it; soggy, old tater tots and scrambled eggs with ham bits one morning, and really odd tasting sausage links and scrambled eggs the next. When you sit in their breakfast room you can see all of the filth on the glass doors, and hotel's main entrance doors. Overall experience, definitely NOT worth the $350 paid for 2 nights. For that kind of money I shouldn't have to crawl on my hands and knees under the desk to plug in the coffee maker to use it. Won't be back.
Bodde her 2 netter i mars 2023
Svar fra GM den 8. mars 2023
Dear guestI would like to apologize to you for not meeting your expectations. Our housekeeping staff has been trained to clean stayover rooms by making bed, taking trash out, used towel and replenishing them along with other supply. I will definitely discuss the issue with our staff. There is a plug on the desk lamp that can be used for coffee machine if you do not wish to use the plug on the wall. I am sorry that you were not pleased with the breakfast. If you would like to discuss please feel free to reach out to us.

10/10 – Utmerket

Daphne

Bodde her 1 natt i mars 2023

10/10 – Utmerket

Darryl

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very friendly service.
Bodde her 1 natt i februar 2023

8/10 – Bra

Bill

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Place was clean, pool area was nice for the kids. Only thing that wasn't great was the breakfast. Could be a little better. It was still ok and nice to have...just a few more options would be nice.
Bodde her 2 netter i februar 2023
Svar fra GM den 23. feb. 2023
Dear guestThank you for sharing your experience. We are glad to hear that you have enjoyed pool. I am so sorry that we did not meet your expectations for the breakfast. Hope you have a wonderful rest of the year!!

4/10 – Dårlig

Dean

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Booked a 2queen room and got 1 Queen handicap room. One bed was fine. Handicap was not. Requested another room and was told no queens but could upgrade to king for more $.
Bodde her 2 netter i februar 2023
Svar fra General Manager den 23. feb. 2023
Dear guestI would like to apologize for not meeting your expectations. As per our record, you have booked room through Expedia for 1 queen bed handicap accessible for two nights. We were sold out for two queen bed for Saturday night. King suite was the only room available for two nights. Most of the time we try our best to fulfill guest's need.

10/10 – Utmerket

Savannah

Reiste med partner, Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent staff, cleanliness and hospitality.
Bodde her 1 natt i februar 2023