Fasade – kveld/natt

Anmeldelser av Berlin Grande Hotel

2.5 out of 5
Berlin Grande Hotel
4787 Township Rd. 366, Millersburg, OH

Anmeldelser

9,4

Suverent

Rangering på 10 − Utmerket. 783 av totalt 1007 anmeldelser." "
Rangering på 8 − Bra. 153 av totalt 1007 anmeldelser." "
Rangering på 6 − Grei. 45 av totalt 1007 anmeldelser." "
Rangering på 4 − Dårlig. 15 av totalt 1007 anmeldelser." "
Rangering på 2 − Forferdelig. 11 av totalt 1007 anmeldelser." "

9,8/10

Renhold

9,6/10

Personale og service

9,4/10

Fasiliteter

9,6/10

Overnattingsstedets bygg og tilstand

9,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

shannon

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful! Will definitely stay again
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Rupinder og Moon Township

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place to stay!!
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Michael

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very friendly and helpful staff. Great outdoor area to sit and relax.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Laura

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved the courtyard outside with the firepits. So quiet and relaxing. Loved the pavilion down the hill. Breakfast was nice and staff was very friendly.
Bodde her 1 natt i mai 2024
Svar fra Management den 23. mai 2024
Thank you for taking the time to review your recent stay with us, Laura! We are happy to hear you enjoyed your visit - especially our outdoor spaces - and hope to have the opportunity to welcome you again in the future.

10/10 – Utmerket

Pamela og Washington

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I would highly recommend this hotel.
Bodde her 1 natt i mai 2024
Svar fra Management den 23. mai 2024
Thank you so much, Pamela! We appreciate you and your business so very much! We hope to welcome you again soon.

10/10 – Utmerket

Doug

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fire pits out back where you can sit around and have a view of the farms.
Bodde her 2 netter i mai 2024
Svar fra Management den 23. mai 2024
Thank you for taking the time to review your recent stay with us, Doug! We are happy to hear you enjoyed your time with us and hope to have the opportunity to welcome you again in the future.

10/10 – Utmerket

Mrs.

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great place to stay
Bodde her 1 natt i mai 2024
Svar fra Management den 23. mai 2024
Thank you so much for taking the time to review your recent stay with us! We appreciate your feedback and hope to have the opportunity to welcome you again in the future.

10/10 – Utmerket

Deborah Pittenger Jerri

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Our room and bath were spotless.
Bodde her 1 natt i mai 2024
Svar fra Management den 23. mai 2024
Thank you for taking the time to review your recent stay with us, Deborah! We appreciate your comment about the cleanliness of our property. We have an amazing housekeeping and maintenance staff that do a wonderful job keeping the hotel in tip top shape, and we appreciate you recognizing that. We hope to have the opportunity to welcome you again soon.

8/10 – Bra

Janet

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The pool is a saltwater pool, which is nice. It could have been a little warmer. The bed was not very comfortable. The staff was very nice, and the property is well maintained.
Bodde her 1 natt i mai 2024
Svar fra Management den 23. mai 2024
Thank you for taking the time to review your recent stay with us, Janet. We appreciate your feedback and have forwarded your comments to management for further review. We hope to have the opportunity to welcome you again in the future.

10/10 – Utmerket

Edward

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Management den 23. mai 2024
Thank you for taking the time to review your recent stay with us, Edward. We appreciate your business and hope to have the opportunity to welcome you again in the future.

10/10 – Utmerket

Susan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Our room was great! The staff was very friendly and helpful and the breakfast was very nice.
Bodde her 1 natt i mai 2024
Svar fra Management den 7. mai 2024
Thank you so much for reviewing your recent stay with us Susan! We value your feedback, and hope to see you here again soon!

8/10 – Bra

David Michael

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We Really like the saltwater pool. Plenty of Parking and the shopping in walking distance too.
Bodde her 2 netter i april 2024
Svar fra Management den 2. mai 2024
Thank you for taking the time to review your recent stay with us, David! We appreciate you taking the time to do so, and are happy to hear you enjoyed your visit, and specifically the salt water pool. We hope to have the opportunity to welcome you again in the future.

8/10 – Bra

Troy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
.
Bodde her 2 netter i april 2024
Svar fra Guest Services den 29. apr. 2024
Thank you so much for reviewing your recent stay with us Troy!

10/10 – Utmerket

Miranda

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Guest Services den 29. apr. 2024
Thank you so much for reviewing your recent stay with us Miranda!

10/10 – Utmerket

Donna Gail

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Totally enjoyed our stay … safe, clean and convenient.😃
Bodde her 2 netter i april 2024
Svar fra Management den 26. apr. 2024
Thank you so much for reviewing your recent stay with us Donna! We appreciate your feedback, and we are happy to hear you enjoyed your time here!

10/10 – Utmerket

Guy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice clean and quiet house place.
Bodde her 1 natt i april 2024
Svar fra Management den 26. apr. 2024
Thank you for taking the time to review your recent stay with us, Guy! We are happy to hear you enjoyed your visit and hope to have the opportunity to welcome you again in the future.

6/10 – Grei

Tom

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I could hear the person in the next room snoring on Sunday night. I didn’t get a good nights sleep
Bodde her 2 netter i april 2024
Svar fra Management den 26. apr. 2024
We are so sorry to hear you had noise issues during your stay with us, we apologize for the inconvenience. We appreciate you taking the time to comment and hope to have the opportunity to welcome you again in the future.

10/10 – Utmerket

William

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Ideal location. Hot breakfast items were not hot. Toasters worked like hotel toasters - half toasted!
Bodde her 2 netter i april 2024
Svar fra Guest Services den 22. apr. 2024
Thank you so much for reviewing your recent stay with us William! We appreciate your feedback, and hope to see you again soon!

10/10 – Utmerket

Robin

Reiste med en gruppe
Very nice and clean .,,
Bodde her 1 natt i april 2024
Svar fra Guest Services den 22. apr. 2024
Thank you so much for reviewing your recent stay with us Robin! We appreciate your feedback, and we hope to see you again soon!

10/10 – Utmerket

Judith

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place to stay.
Bodde her 1 natt i april 2024
Svar fra Management den 20. apr. 2024
Thank you so much for reviewing your recent stay with us Judith!

10/10 – Utmerket

John

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Management den 20. apr. 2024
Thank you so much for reviewing your recent stay with us John!

10/10 – Utmerket

Tracey

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room was excellent and I really enjoyed the eclipse with my family there.
Bodde her 1 natt i april 2024
Svar fra Management den 16. apr. 2024
Thank you for taking the time to review your recent stay with us, Tracey! We are so happy to hear you and your family enjoyed your stay and the eclipse! We hope to have the opportunity to welcome you again in the future.

8/10 – Bra

Teddy

Reiste med familie
Likte: Fasiliteter
Nice and clean
Bodde her 1 natt i april 2024
Svar fra Management den 11. apr. 2024
Thank you so much for reviewing your recent stay with us Teddy!

2/10 – Forferdelig

William

Reiste med familie
Check in time was at 3:00pm. I arrived at 3:20pm and was in formed that they were behind and the room was not ready yet. After my five hour drive I was not happy but I also know things happen. My only problem was the attitude of Gail at the front desk. I asked if she had any idea of a time and she replied that she had only been there 20 minutes and did not know. We liked everything about the hotel but her.
Bodde her 1 natt i april 2024
Svar fra Management den 16. apr. 2024
Thank you for taking the time to review your recent stay with us, William. Your feedback is important as it helps us improve the experience for every guest we have the opportunity to welcome. We are sorry to hear that you had a less than satisfactory experience during your check in. We apologize for any inconvenience that this may have caused. If you would like to discuss your experience further, please feel free to reach out to our Front Office Manager, April Lemmon at the hotel. We hope you will consider visiting us again in the future.

10/10 – Utmerket

Erma

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It is a nice clean hotel with a nice outdoor space.
Bodde her 1 natt i april 2024
Svar fra Management den 11. apr. 2024
Thank you so much for reviewing your recent stay with us Erma!

10/10 – Utmerket

Stacey

Bodde her 2 netter i april 2024
Svar fra Management den 26. apr. 2024
Thank you so much for taking the time to review your recent stay with us, Stacey! We are happy to hear you enjoyed your stay and hope to have the opportunity to welcome you again in the future.

10/10 – Utmerket

Kathryn

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The weather wasn’t great, so we enjoyed spending time at the hotel playing games in the lobby. The lobby attendant checked on us, turned on lights for us and even started the fireplace. We appreciated the hospitality!
Bodde her 2 netter i april 2024
Svar fra Management den 4. apr. 2024
Thank you so much for reviewing your recent stay with us Kathryn! We appreciate your feedback, and we are happy to hear you enjoyed your stay!

10/10 – Utmerket

Heather

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Management den 4. apr. 2024
Thank you so much for reviewing your recent stay with us Heather!

10/10 – Utmerket

Doug

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I have stayed here many times while visiting Amish Country. The staff is always very friendly. The location is perfect. The room is clean and set up nicely. It has a table area for eating (or game playing), a refrigerator, microwave and large sink. It's perfect.
Bodde her 1 natt i mars 2024
Svar fra Management den 4. apr. 2024
Thank you so much for reviewing your recent stay with us Doug! We appreciate your feedback, and we are happy to hear you enjoyed your stay!

10/10 – Utmerket

Todd

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nice comfortable place. We really enjoyed our stay and will definitely stay again if we are looking for lodging in that area
Bodde her 1 natt i mars 2024
Svar fra Management den 4. apr. 2024
Thank you so much for reviewing your recent stay with us Todd! We appreciate your feedback, and we are happy to hear you enjoyed your stay!

8/10 – Bra

Michael

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The rooms were modern and up to date. Nice and convenient location. The pool area was pretty small.
Bodde her 1 natt i mars 2024
Svar fra Management den 4. apr. 2024
Thank you so much for reviewing your recent stay with us Mikchael! We appreciate your feedback, and we are happy to hear you enjoyed your stay!

10/10 – Utmerket

Jean

Bodde her 2 netter i mars 2024
Svar fra Management den 4. apr. 2024
Thank you so much for reviewing your recent stay with us Jean!

10/10 – Utmerket

Teresa

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nice location, lobby is very inviting.
Bodde her 1 natt i mars 2024
Svar fra Management den 4. apr. 2024
Thank you so much for reviewing your recent stay with us Teresa!

10/10 – Utmerket

wendell

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
stay was quiet
Bodde her 2 netter i mars 2024
Svar fra Management den 3. apr. 2024
Thank you for reviewing your recent stay with us Wendell!

10/10 – Utmerket

Kelly

Likte: Fasiliteter
Great place except noisy with people running the halls and water running and people talking next door.
Bodde her 2 netter i mars 2024
Svar fra Guest Services den 19. mars 2024
Thank you for reviewing your recent stay with us Kelly! We appreciate your feedback! Please let our front desk know at future stays if you are having noise issues. We would be more than happy to help!

10/10 – Utmerket

Tim

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Guest Services den 19. mars 2024
Thank you for reviewing your recent stay with us Tim!

10/10 – Utmerket

Pamela

Reiste med familie
Ok
Bodde her 1 natt i mars 2024
Svar fra Guest Services den 19. mars 2024
Thank you for reviewing your recent stay with us Pamela! We appreciate your feedback!

10/10 – Utmerket

Michele

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean
Bodde her 1 natt i mars 2024
Svar fra Guest Services den 19. mars 2024
Thank you for reviewing your recent stay with us Michele! We appreciate your feedback!

4/10 – Dårlig

Lynn

Likte: Renhold
Likte ikke: Personale og service og fasiliteter
Be aware. They will charge you a $100 deposit when you arrive.whats frustris they lied to me stating they were just putting my card on file and then charged me the 100. Supposedly itll be reimbursed but they refused to give me receipts. The breakfast bar was good but they complained nonstop that people were actually eating it. Staff over all was rude and unhelpful. The rooms where ok. There is a light that wont shut off so if you need a dark room bring something to cover.it.
Bodde her 1 natt i mars 2024
Svar fra Management den 19. mars 2024
Hi Lynn, Thank you for taking the time to review your stay with us. We apologize for your experience at check in and breakfast. It is standard procedure for all hotels to do a credit authorization on a card upon check in due to the fact that you booked through a third party. We need to have your financial information on file should you need to charge any incidentals. As it was only an authorization, there would not be a hard post to your account, the amount would show as pending. This amount is released as soon as you check out. In order to avoid a credit authorization at any hotel, you would need to make the reservation directly with the property. Per our contract with third party booking platforms, we are unable to provide you with a copy of your receipt. If one has not already been emailed to you, please reach out to Expedia directly in order to obtain one.The balcony lights do not shut off for security purposes. Sometimes the black out drapes tend to get tucked behind the regular drapes and the sheers, we do apologize if you missed them.I have forwarded your comments regarding the breakfast staff to our General Manager for further review. We thank you for your business and again apologize for your experience.

8/10 – Bra

Kore

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Guest Services den 19. mars 2024
Thank your for reviewing your recent stay with us Kore!

10/10 – Utmerket

sharon

Bodde her 2 netter i mars 2024
Svar fra Management den 4. apr. 2024
Thank you so much for reviewing your recent stay with us Sharon!

10/10 – Utmerket

Mary

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nice facilities for the cost. Friendly professional staff. Complimentary breakfast was amazing. Would definitely stay here again
Bodde her 1 natt i mars 2024
Svar fra Guest Services den 19. mars 2024
Thank you so much for reviewing your recent stay with us Mary! We appreciate your feedback!

8/10 – Bra

Kara

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was a clean and beautiful hotel. The lady at check in seemed nice and breakfast was great!
Bodde her 1 natt i mars 2024
Svar fra Guest Services den 19. mars 2024
Thank you for reviewing your recent stay with us Kara! We appreciate the feedback!

10/10 – Utmerket

Angela

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice
Bodde her 1 natt i mars 2024
Svar fra Guest Services den 19. mars 2024
Thank you so much Angela! Happy to hear you enjoyed your stay!

10/10 – Utmerket

Lora

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We enjoyed our stay very much; all the shops were in walking distance which was very convenient. Parking was available all around the building so easy assessable to your room. On our last stay they were replacing the front entrance roofing they started at 6 a.m. a bit early for people who are not early birds. The breakfast buffet was limited but was sufficient, we were visiting during the week.
Bodde her 2 netter i mars 2024
Svar fra Guest Services den 19. mars 2024
Thank you so much for reviewing your recent stay with us Lora! We appreciate your feedback!

8/10 – Bra

Pamela

Bodde her 1 natt i februar 2024
Svar fra Management den 4. apr. 2024
Thank you so much for reviewing your recent stay with us Pamela!

10/10 – Utmerket

Janice

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Easy check in. Nice breakfast
Bodde her 1 natt i mars 2024
Svar fra Guest Services den 19. mars 2024
Thank you so much Janice!

10/10 – Utmerket

Holly

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Full breakfast, lovely rooms, hot tub and pool for a great price! Highly recommend.
Bodde her 3 netter i februar 2024
Svar fra Guest Services den 19. mars 2024
Thank you so much for reviewing your recent stay with us Holly! We appreciate your feedback!

6/10 – Grei

Deb

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Asked for a bathtub in the room when placing the reservation. They assigned us a shower with a small molded fiberglass seat. We wanted to soak in a tub. We put this request in writing when making the reservation. Breakfast food was just OK..... View was great at night with some snow and the grounds were lighted for the evening making it very pretty to view at night.
Bodde her 1 natt i februar 2024
Svar fra Management den 19. mars 2024
hi Deb,Thank you for taking the time to review your recent stay with us. Unfortunately your request for a tub was not noted on your reservation notes from Expedia. We apologize for the inconvenience. In order to make sure you receive the amenities you require in the future, please consider calling the property directly as that will ensure your request is accommodated.We thank you for your business and hope to have the opportunity to welcome you again in the future.

10/10 – Utmerket

Larry

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great place for vacation
Very nice room with wet bar, fridge and microwave. Comfortable king bed. Breakfast was very nice with a variety of seections.
Bodde her 1 natt i februar 2024
Svar fra guest services den 25. feb. 2024
Thank you so much for reviewing your recent stay with us Larry! We appreciate your feedback!