We messaged the host to find out if we could check in an hour early. She informed us that she was still getting the place ready.
When we arrived at the apartment, the temperature inside was 86 degrees. All the windows were closed, and there were no fans. The place was sweltering, and the owner had just been there.
As a family, we decided not to stay and booked a hotel. We messaged the owner to let her know, but she was not sympathetic. Her response was, “Heads up, we are going through a bizarre heat wave.” After we had left the property, she sent another message saying she was bringing “a” fan. This is a three-bedroom apartment on the third floor; one fan wouldn’t have done much. Considering the circumstances, we hoped that some of our funds might be refunded, but we have had no success.
The host refused to even talk with us on the phone. She said to speak to Vrbo, that it was out of her hands. Vrbo informed us that it was up to the host regarding any refunds.
The listing doesn’t mention AC, but for the price, I made the mistake of assuming it did have AC. There is no designated parking spot; it’s hit-or-miss parking on the street. As mentioned in the listing, there are 32 steps, three flights of stairs.
The host is not very good with communication, and if you have an issue, good luck!