Hotel is too far from major tourists pots, but it is not an issue if you come with your own vehicle. Taxi is pricey in general. Staff are not overly warm, but they are polite. I find putting a smile over a strong accent/tone somehow makes the conversations a bit more pleasant. The room/hotel looks clean and smells clean. The staff were well groomed. Very prompt when it comes to concerns/requests. Our room so spacious. I like the modern design. Plenty of cabinets. The architectural design, staging of the room on the spot. The cleaning lady is fantastic. Overall, the hotel somehow found a way to promote their business making up for it's poor location. Highly recommend and will definitely consider this hotel if we come back to Milan.