Hoteller nær Midewin National Tallgrass Prairie

«Good hotel, good service, great beds and fluffy towels. The lack of information about the hotel/casinp in the room was unusual. Nothing regarding restaurants, where things are located and so on. There was only one place to get food, which was fine for us but if we wanted like a restaurant we would have had to leave the property. The icemaker on our floor didnt work and the fridge in our room actually halfway froze a sandwich i up in there for the night. »

«The front desk staff were nice but the room was extremely humid the entire time even with the air going and the shower floor was old and needing replaced.»

«The hotel itself is a 100% standard Hampton Inn,which is good and predictable, however not very special. Just the way I like it. The staff was very friendly and always prepared to serve. Probably one of the most service minded staff I have come across for a long time. Sharing local advice and also having the time for a chat.»

«Need to strengthen the severe weather response and procedures because during a tornado warning when we lost power, the staff appeared to not know what to do. Everything else was great.»

«We’ve stayed at this hotel numerous times over the years! In the past, the hotel was top notch, which is why we chose this hotel again. However, this time was different. The hotel smelled like pond water throughout the whole hotel. Also, in our bedroom we noticed ants crawling all over the floor. We mentioned it to staff & they moved our room. We didn’t notice any in the other room. The morning breakfast tickets were a joke. The staff at the front desk and the restaurant were not consistent with ...

«Very nice hotel. Clean, spacious, comfortable rooms. Helpful staff. Excellent breakfast with a variety of options. Conveniently located.»

«Property was well maintained, felt safe. Room was clean. Our room was on the first floor by the stairs and another entrance door, so it wasn't the quietest room unfortunately. Bed was comfortable.»

«This is my number 1 hotel in joliet we Always stay in here we love ❤️ clean and very quiet»

«Good air conditioning and nice breakfast»

«We had water leak in the bathroom. They turned into bubbles. Need to be some upgrading. Thank you.»

«The property needs updating the linen was dingy and the tub was dirty and peeling according to staff. Felt unsafe back door was unlocked and when locked there was no access with key card. Would not recommend!!»

«Great stay and easy to work with»

«A “smoke free” room smelled very strongly of cigarettes and it was overall not very clean»

«no problems»

«Cheap but not worth it.»