Utsikt fra overnattingsstedet

Anmeldelser av Gran Hotel Ciudad De Mexico

4.5 out of 5

Anmeldelser

9,8

Suverent

Rangering på 10 − Utmerket. 887 av totalt 1001 anmeldelser." "
Rangering på 8 − Bra. 83 av totalt 1001 anmeldelser." "
Rangering på 6 − Grei. 15 av totalt 1001 anmeldelser." "
Rangering på 4 − Dårlig. 6 av totalt 1001 anmeldelser." "
Rangering på 2 − Forferdelig. 10 av totalt 1001 anmeldelser." "

10/10

Renhold

10/10

Personale og service

9,6/10

Fasiliteter

9,8/10

Overnattingsstedets bygg og tilstand

9,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Jeffrey

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful place to stay right next to Zocalo. Luxurious rooms and excellent staff. Will stay here again.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Rachael M

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I took my mother to Mexico City for a special occasion and Gran Hotel Ciudad did not disappoint! It was a beautiful and convenient location that offered the best in Mexican luxury and hospitality. When we checked out of the hotel, the staff was very accommodating to get us a driver for our final day and to the airport. His name was Flavio and he was AMAZING!!! We highly recommend the job that Flavio did for us. He is a wonderful representation of the hotel and of Mexico. ASK FOR FLAVIO WHEN YOU VISIT THE HOTEL!!!!
Bodde her 2 netter i mai 2024
Svar fra Guest Service den 21. mai 2024
Dear Rachel,Thank you for taking the time to write a review It was a pleasure to serve you, and we are happy that you enjoyed our location and hospitality,Also thank you for highlighting Flavio's service, we are going to tell him your congratulations.We hope to see you again, Best wishes.

10/10 – Utmerket

Karen

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Historical and great rooftop dining
Bodde her 1 natt i mai 2024
Svar fra Guest Service den 15. mai 2024
Dear Karen,Dear guest,Thanks for staying at Gran Hotel Ciudad de México and having a wonderful stay with us. Allow us to be your hosts again, when your plans bring you back to this wonderful city. Best wishes,

10/10 – Utmerket

Fernando

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Didn't like the construction going on outside around the area.
Bodde her 1 natt i mai 2024
Svar fra Guest Service den 15. mai 2024
Dear Fernando,Thanks for your opinion about your recent stay, and we are sorry for the external noise. Right now, the government is making new changes in the Zócalo area, so that it can be pedestrian, with more space to walk, these will help our guests to have a better experience regarding the location. It would be a pleasure to see you again. Best wishes,

10/10 – Utmerket

Adolfo

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent services
Bodde her 4 netter i mai 2024
Svar fra Guest Service den 13. mai 2024
Estimado Adolfo, Agradecemos su reconocimiento hacia nuestra atención personalizada. Nos encantará volver a recibirlo en esta su casa, Gran Hotel Ciudad de México. Saludos cordiales,

10/10 – Utmerket

Kathy og Santa Fe

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This was the most beautiful hotel we have ever stayed at. Beautiful facility and wonderful staff. Cynthia is wonderful. She helped to mak my daughter’s birthday very special.
Bodde her 3 netter i april 2024
Svar fra Guest Service den 13. mai 2024
Dear Kathy, What an amazing comment! It means the world to us! Your kind comments motivate us to continue creating unforgettable moments, we will share your congratulations with Cynthia!It will be a pleasure to welcome you back again soon! All the best,

10/10 – Utmerket

John

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The history of the property, especially the old style elevator, the amazing friendly and helpful staff, the rooftop bar and restaurant. The unique French style of the hotel, and our large suit. Only complaint is that I unfortunately did not stay longer due to a connecting flight the next morning. Definitely will stay there again when I am in Mexico City.
Bodde her 1 natt i mai 2024
Svar fra Guest Service den 9. mai 2024
Thank you for sharing your experience at Gran Hotel Ciudad de México. It Is great to hear that you enjoyed the history, staff, rooftop bar, and style of the hotel. We hope you can stay longer on your next visit. Thank you, John!

10/10 – Utmerket

Diana

Reiste med familie
Likte: Renhold og personale og service
Loved it. Great area. Great views. Great food. No complains.
Bodde her 1 natt i mai 2024
Svar fra Guest Service den 8. mai 2024
Thank you, Diana, for sharing your positive review of Gran Hotel Ciudad de México. It was great to hear that you appreciated the location, views, and food.We would love to see you again.Best wishes,

10/10 – Utmerket

Guadalupe

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excelente
Bodde her 3 netter i mai 2024
Svar fra Guest Service den 6. mai 2024
Estimada Guadalupe,Gracias por haber contado con una agradable estancia en el Gran Hotel Ciudad de México. Estaremos encantados de volver a ser sus anfitriones. Cordialmente,

10/10 – Utmerket

Deborah

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved the location and the architecture of the hotel. Staff was super helpful, and the margaritas served on the terrace were yummy.
Bodde her 3 netter i april 2024
Svar fra Guest Service den 2. mai 2024
Dear Deborah, Thanks for your feedback, and we are so glad that you had an amazing stay at Gran Hotel Ciudad de México.We would be enchanted to see you again soon! Best wishes,

10/10 – Utmerket

Maria

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 4 netter i april 2024
Svar fra Guest Service den 3. mai 2024
Estimada María,Gracias por haber contado con una agradable estancia en el Gran Hotel Ciudad de México. Estaremos encantados de volver a ser sus anfitriones. Saludos,

8/10 – Bra

Juan

Bodde her 3 netter i april 2024
Svar fra Guest Service den 20. mai 2024
Apreciable Juan,Agradecemos su calificación,Siempre será un placer recibirlo de nuevo, Saludos cordiales.

10/10 – Utmerket

Juan

Bodde her 2 netter i april 2024
Svar fra Guest Service den 18. mai 2024
Estimado Juan,Agradecemos su amable calificación, esperamos haya disfrutado su visita, para nosotros siempre será un honor recibirle.Saludos cordiales.

10/10 – Utmerket

Winnie

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
def recommend to friends
Bodde her 1 natt i april 2024
Svar fra Guest Service den 29. apr. 2024
Dear Winnie,Thanks for having a wonderful stay at Gran Hotel Ciudad de México and for recommending us to other travelers. We would be delighted to welcome you back again! Best wishes,

10/10 – Utmerket

Elizabeth A.

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It is a beautiful and well-appointed hotel, historic but also has modern touches. And the staff is superb. We felt welcomed and cared for.
Bodde her 1 natt i april 2024
Svar fra Guest Service den 27. apr. 2024
Dear Elizabeth,What a joy to read your marvelous review! It means the world to us to know that you had such an exceptional stay at Gran Hotel Ciudad de México.We look forward to welcoming you back shortly!Best regards,

10/10 – Utmerket

Lena

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful property and the staff was more than helpful. Highly recommend!
Bodde her 5 netter i april 2024
Svar fra Guest Service den 25. apr. 2024
Dear Lena, Thanks for your feedback and your appreciation of the service and the installations. We would be enchanted to see you again at Gran Hotel Ciudad de México. Best regards

10/10 – Utmerket

Gabriela

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was very friendly yet professional and very helpful.
Bodde her 2 netter i november 2023
Svar fra Guest Service den 25. apr. 2024
Dear Gabriela, Thanks for your feedback, we are happy to know that you had an incredible stay at Gran Hotel Ciudad de México. It was nice that you recognized the courteous service from the staff.It will be a pleasure to welcome you back soon!Best wishes,

10/10 – Utmerket

Jennifer

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was very welcoming & nice overall love the historic vibe of this hotel
Bodde her 2 netter i april 2024
Svar fra Guest Service den 24. apr. 2024
Dear Jennifer,What an extraordinary comment, we truly appreciate your words, and we are happy to hear that you really had a wonderful stay at Gran Hotel Ciudad de México.It would be a pleasure to welcome you back soon!Best regards,

10/10 – Utmerket

Luis

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing historic property. Staff is great and they greet you with a glass of champagne. Highly recommended.
Bodde her 1 natt i april 2024
Svar fra Guest Service den 23. apr. 2024
Dear Luis,We are so glad to know that you had the opportunity to stay at Gran Hotel Ciudad de México, and we want to thank you for your feedback. Allow us, to welcome you back again soon! Best wishes,

8/10 – Bra

Kerry

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
the hotel is a must see for the grand art and design, service was first class
Bodde her 1 natt i april 2024
Svar fra Guest Service den 22. apr. 2024
Dear Kerry,Thank you for your kind words of your recent stay. It was a pleasure that you enjoyed the service, decoration, and the hospitality. We would be enchanted to see you again soon!Best wishes,

10/10 – Utmerket

Kathryn

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We loved this beautiful vintage hotel with its Tiffany glass ceilings, wrought iron balconies & bellmen in scarlet uniform. The hotel was safe & clean. We chose the Master Suite with Zócalo view, which was spacious & elegant. We felt like we’d stepped back into another age. Be warned though— the Zocalo is vibrant & lively re: LOUD. The day we left, they were setting up for a huge highly amplified concert in the plaza behind the hotel. The WiFi is also reeeeally slow & it’s a pain to catch an Uber from there. Don’t let these things scare you away, though!
Bodde her 7 netter i april 2024
Svar fra Guest Service den 22. apr. 2024
Dear Kathryn,Thank you for sharing your review about your stay at Gran Hotel Ciudad de México. We are glad that you had an amazing time with us, and that you enjoyed the room, the ambiance, and the hospitality.Regarding the WI-FI, we are sorry for this situation, however; we will verify that it can work faster and more efficiently in all areas of the hotel. As for the Uber, you can always take one at the corner of Palma Street, or if you want the front desk can help you with a secure taxi. We would be so glad to see you again! Best wishes,

10/10 – Utmerket

Jeff

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very accommodating staff in a beautiful historic building
Bodde her 1 natt i april 2024
Svar fra Guest Service den 16. apr. 2024
Thank you for sharing your experience, Jeff. It's great to hear that the staff at Gran Hotel Ciudad de México was accommodating. The historic building must have added to the charm of your stay.

10/10 – Utmerket

Andrew

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is very well located and is beautiful. Staff treated up superbly, upgrading us to a suite and allowing us to extend out stay in the same room.
Bodde her 1 natt i april 2024
Svar fra Guest Service den 15. apr. 2024
Dear Andrew, Thank you for sharing your experience at Gran Hotel Ciudad de México. It is great to hear about the excellent location, beautiful facilities, and superb staff service. We hope to see you again soon!Best wishes,

10/10 – Utmerket

Brindan

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Historical building and location top the list. The Terraza restaurant view of the Zacolo is worth the price.
Bodde her 2 netter i april 2024
Svar fra Guest Service den 15. apr. 2024
Dear Brindan, Thank you for your review. It sounds like you enjoyed the historical building and the location of the Gran Hotel Ciudad de México. The view from the Terraza restaurant must have been spectacular!We are looking forward to seeing you again!Best wishes,

10/10 – Utmerket

Dag og CHARLOTTE

Reiste med partner
Likte: Renhold og personale og service
El hotel bellisimo, amabilidad y calidad
Bodde her 1 natt i april 2024
Svar fra Guest Service den 18. apr. 2024
Estimado Drag,Agradecemos su comentario en relación con su estancia en el Gran Hotel Ciudad de México. Nos alegra haber logrado alcanzar sus expectativas y esperamos seguir contando con su preferencia. Saludos cordiales,

6/10 – Grei

SHARON og laredo

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
Es un hotel cansado de otro siglo que no han remodelo para traerse al día. La entrada al hotel desde el estacionamiento es deprimente
Bodde her 1 natt i april 2024
Svar fra Guest Service| den 15. apr. 2024
Estimada Sharon,Gracias por compartir su opinión y sentimos que tanga esta impresión de nosotros. En el Gran Hotel Ciudad de México estamos en constante cambio, siendo un hotel histórico que cuenta con estilo Art Nouveau; sin embargo, siempre trabajamos para mejorar nuestras instalaciones. Desafortunadamente, el estacionamiento es independiente, no obstante abordaremos esta situación con los encargados del mismo. Seguimos a sus órdenes, esperando que nos pueda brindar una segunda oportunidad. Sinceramente,

10/10 – Utmerket

Pavel og Foster City

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice historical hotel in the very center of Mexico City.
Bodde her 3 netter i april 2024
Svar fra Guest Service den 13. apr. 2024
Dear Pavel,,Thank you for your review of Gran Hotel Ciudad de México. It is great to hear you enjoyed the historical charm of the hotel's central location. We would love to see you again!Best wishes,

10/10 – Utmerket

Tomas

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It’s a historic building located at the heart of the city. There was construction and changes around the Zocalo’s Plaza.
Bodde her 7 netter i april 2024
Svar fra Guest Service den 13. apr. 2024
Dear Tomas,Thank you for sharing your experience at Gran Hotel Ciudad de México. Being located in a historic building must have been quite a unique experience. It would be a pleasure to see you again!Best wishes,

10/10 – Utmerket

Brian

Reiste med partner
Likte: Fasiliteter
Beautiful historical building in the heart of the city. Perfect location.
Bodde her 4 netter i april 2024
Svar fra Guest Service den 10. apr. 2024
Thank you for your review, Brian. We are glad to hear you enjoyed the historical building and the location of Gran Hotel Ciudad de México.It would be a pleasure to see you again soon!Best regards,

8/10 – Bra

Eli

Bodde her 5 netter i april 2024
Svar fra Guest Service den 30. apr. 2024
Estimada Eli, Agradecemos por su estancia en el Gran Hotel Ciudad de México y estaremos encantados de darle la bienvenida en su siguiente viaje. Saludos cordiales,

10/10 – Utmerket

maxine

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved everything
Bodde her 1 natt i april 2024
Svar fra Guest Service den 18. apr. 2024
Dear Maxine,Thanks for your kind comments, and we are proud to know that you had an incredible stay at Gran Hotel Ciudad de México. We would be enchanted to be your hosts, again, on your next trip.Best regards,

10/10 – Utmerket

Diana og ALPINE

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was so nice and very attentive. I highly recommend staying here. The amenities and VIP treatment was a beautiful experience.
Bodde her 3 netter i mars 2024
Svar fra Guest Service den 8. apr. 2024
Dear Diana,Thank you for your review. We are glad to hear you had such a positive experience at Gran Hotel Ciudad de México. Your kind words about the staff's attentiveness and the VIP treatment will surely help other guests make an informed decision. We hope to welcome you back soon!Were regards,

10/10 – Utmerket

David og El Paso

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location, right on the zocalo. It’s not necessarily quiet. There are many people and sometimes protests at the zocalo. Mexico is not known for being quiet but this hotel is spectacular, superb service. The restaurant has a beautiful view. Will stay again. Very walkable to many attractions so bring comfortable shoes.
Bodde her 4 netter i februar 2024
Svar fra Guest Service den 8. apr. 2024
Dear David, Thank you for sharing your review of Gran Hotel Ciudad de México. It's great to hear that you enjoyed the service and beautiful view from the restaurant. The central location does come with some lively atmosphere due to its proximity to the Zócalo. We look forward to welcoming you back again soon!Best wishes,

8/10 – Bra

Ajoy og Saratoga

Bodde her 5 netter i mars 2024
Svar fra Guest Service den 29. apr. 2024
Dear Ajoy,We want to thank you for staying at Gran Hotel Ciudad de México. As a valued guest, we are eager to see you again! Kind regards,

8/10 – Bra

NANCY og Potomac

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Guest Service den 26. apr. 2024
Estimada Nancy,Gracias por su estancia en el Gran Hotel Ciudad de México y esperamos volver a recibirla. Saludos cordiales,

10/10 – Utmerket

Jane

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Guest Service den 8. apr. 2024
Dear Jane,Thanks for staying with us, and for your feedback. We will be enchanted to see you again on your next trip!Best wishes,

2/10 – Forferdelig

Joel

Bodde her 1 natt i mars 2024
Svar fra Guest Service den 23. apr. 2024
Estimado Joel, Sentimos, no haber logrado alcanzar sus expectativas y nos gustaría conocer más detalles para brindarle un seguimiento personalizado, por lo que nos puede escribirnos a guestservice@granhotelcdmex.com.mxSinceramente,

10/10 – Utmerket

jose ismael de la

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Muy buen hotel .bien situado.personal de restaurantes excelente principalmente Maria.belloys muy atentos .solo negativo es que desaparecieron tres brasieres straples de mi esposa de las gavetas de la habitacion.
Bodde her 7 netter i mars 2024
Svar fra Guest Service den 1. apr. 2024
¡Gracias por compartir tu experiencia en el Gran Hotel Ciudad de México! Lamentamos mucho la situación de los objetos extraviados. Nos alegra saber que disfrutaste de la ubicación y del personal del restaurante, especialmente de María. Esperamos volver a recibirlo. ¡Saludos, Jose Ismael De La!

10/10 – Utmerket

Maria

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved the interior and grandness of the hotel. The ceiling is gorgeous and restaurant, terraza was fantastic
Bodde her 3 netter i mars 2024
Svar fra Guest Service den 30. mars 2024
Thank you for sharing your feedback, Maria! It is great to hear that you loved the interior and grandness of the Gran Hotel Ciudad de México. The gorgeous ceiling and fantastic Terraza restaurant definitely add to the overall experience. Your kind words are truly appreciated.See you again soon!

10/10 – Utmerket

Pradip K

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very personable and helpful staff. Beautiful interior. Well-kept lounge. Street noise was occasionally bothersome. Hailing Uber was not convenient.
Bodde her 5 netter i mars 2024
Svar fra Guest Service den 25. mars 2024
Thanks for sharing your experience at Gran Hotel Ciudad de México! It sounds like you had a wonderful stay with friendly staff and a perfect location. It's great to hear that you had an amazing time at La Gran. Hope to see you again soon!

10/10 – Utmerket

Tetsuya

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Guest Service den 25. mars 2024
Estimada Tetsuya,Gracias por su valoración sobre su estancia en el Gran Hotel Ciudad de México. Estaremos encantados de volver a ser sus anfitriones. Saludos,

10/10 – Utmerket

Belinda og houston

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Super nice and quiet hotel! We received a discount as VIP to brunch which is at Terraza upstairs. Very good food and the view was amazing !! We also had dinner there.It’s pretty close to everything, we used Uber no problem to get around. I would definitely recommend.
Bodde her 2 netter i mars 2024
Svar fra Guest Service den 19. mars 2024
Dear Belinda,thank you for choosing us. We loved serving you and will always be happy to serve you.We hope you will be back soon to continue enjoying our location, restaurant and facilities. Greetings.

10/10 – Utmerket

Erika

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful hotel. The location was perfect, across from the zocalo and near many restaurants. Also close to subway. The staff were so lovely. Also the security was impressive.
Bodde her 8 netter i mars 2024
Svar fra Guest Service den 19. mars 2024
Dear Erika,Thank you for your feedback, we are happy that you enjoyed our location, service and the security we provide to our guests. We hope to see you soon.Greetings.

10/10 – Utmerket

YESENIA

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I definitely recommend this hotel. All the staff are nice and friendly. My kids and I enjoyed it so much. Everything was walking distance and they also had taxi service who driver Flavio was also really friendly. You should really consider this place while traveling to Mexico City.
Bodde her 3 netter i mars 2024
Svar fra Guest Service den 19. mars 2024
Dear Yesenia,thank you for your preference, we are very glad that you enjoyed the services we offer to our guests as well as the excellent service you will always receive from us, Be sure that we are going to tell Flavio about your kind review. Best wishes.

6/10 – Grei

mojdeh

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Every thing was perfect about this hotel except the first nigth was realy noisy(loude music) from street!
Bodde her 4 netter i februar 2024
Svar fra Guest Service den 15. mars 2024
Dear Mojdeh,Thanks for your comment, and we are sorry about the inconvenience with the street noise. On your next reservation, we can offer you options for your comfort as a room with an internal view, that rooms are quiet, and you can be more satisfied.We hope to see you again Sincerely

10/10 – Utmerket

William

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel itself was very ornate and traditional. Unfortunately, it was quite noisy during our stay as there was a presidential rally taking place in the large plaza outside. You cannot drive right up to the door of the hotel as the hotel is off a street which is for pedestrians only, so you have to carry your bags a block to get to the front door. The staff help you when you are leaving. Our room never got cool enough at night. We asked them twice to look into the cooling system, but they were not able to get it cooler, even though we ran it at 50 F, it probably never got below 74. We did find a fan in the closet when we were packing to leave. We asked at the desk if we could get a room fan, and they said they didn't have any, so not sure why they said that. The bed and room were very good otherwise. Water pressure in the shower was fantastic! The staff were very helpful and considerate. The snacks put out in the lounge could have been better, but they were free, so... The restaurant was good, but not real Mexican food, for that there are a number of good restaurants within walking distance. I'd definitely stay there again, but I would get the fan out at night.
Bodde her 5 netter i februar 2024
Svar fra Guest Service den 15. mars 2024
Dear William,Thanks for your comment, and we are going to take it into account to be better and give you the service that you deserve,we will verify that the air conditioning is working efficiently.It would be a pleasure to receive you again. Best wishes.

10/10 – Utmerket

Jesus

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was the best option
Bodde her 5 netter i mars 2024
Svar fra Guest Service den 15. mars 2024
Dear Jesús, We appreciate your feedback and are thrilled to hear that you had a fantastic stay at Gran Hotel Ciudad de México! We hope to see you again soon! Kind regards,

10/10 – Utmerket

Miguel

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024
Svar fra Guest Service den 1. apr. 2024
Estimado Miguel, Gracias por su valoración sobre su estancia en el Gran Hotel Ciudad de México. Esperamos volver a ser sus anfitriones. Saludos,

10/10 – Utmerket

Martha og Tampa

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing service and superb location! Im amazed at the high quality of this hotel. I was with my mom, treated us like royalty. Everything has been super easy.
Bodde her 4 netter i mars 2024
Svar fra Guest Service den 12. mars 2024
Dear Martha. Thanks for your comment, it was a pleasure to serve you we hope to receive you again soon.Best wishes.

10/10 – Utmerket

Dennis Donald

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing architecture right in the middle of city square. Old world charm in full display—highly recommend!
Bodde her 3 netter i mars 2024
Svar fra Guest Service den 7. mars 2024
Dear Dennis, We appreciate your feedback and are thrilled to hear that you had a fantastic stay at Gran Hotel Ciudad de México! We hope to see you again soon! Kind regards,