Hoteller i Mentor

«Friendly staff. Clean room.»

«Room 204, the bathroom needs completely redone. Otherwise our stay would have been excellent.»

«Nice resto bldg. decent price»

«Everything exceeded my expectations! Very clean, shoutout to staff Mandy (maintenance), Kay and Jordon at the front desk for exceptional customer service!! Please buy them a pizza dinner, they are well worth it!!»

«The room itself was average, but as a single woman traveling I was disappointed that the front desk clerk gave me a first floor room with an adjoining room. I would have asked to change rooms but the check in process alone took a very loooong time, and he really seemed to be struggling with it. I had plans and didn’t have time to wait. I just felt uncomfortable when I got back. »

«The room was very comfortable. The tea/coffee station in the lobby was great. Everything was very clean.»

«Perfect for our sports weekend stay »

«The breakfast was fresh.»

«Loved our stay. Didn't like that the front desk came to our door 10 minutes prior to checkout to ask if we staying or checking out. »

«No hot water at night of check in or in the morning for shower, Luke warm at best. At check in , staff clerk eating food. Beds were small. »

«The beakfast was fresh, A/C worked fine........unfortunately there was a period of about 4 hours w/o water. I was not in my room when the front desk tried to reach me and there was no phone message or even a note slipped under the door. I stayed at this same hotel last July (first floor) and thought it was excellent.......This time I was put into a well worn handicap room (NOT requested) on the third floor. It was not as clean or as well taken care of.......If someone is NOT handicapped, it ...

«Property was very clean and spacious »

«Clean »

«Front desk staff was unfriendly and coffee needs attention if you are hosting a coffee free service make sure it is hot and coffee condiments are stocked regularly.»

«We stayed in a King Suite that had a separate door on the bedroom and a pullout couch. The room included a small kitchenette with a nice-sized fridge, way bigger than is typical. We didn’t use the dishes or appliances but did sit at the table & eat our take out. Room was clean but shower/bathroom showed small signs of water damage and could use a tiny update. The only other downside was that the spare blanket we tried to use for pullout bed was pulling and shedding everywhere. We went out and ...

«Breakfast was great»

«The room was clean, but not like what was pictured online when I booked. Hotel is older and in disrepair as was the room. The room was also VERY sparse and furniture was pretty beat up. I felt like I paid WAY too much money for the condition of the hotel and room. »

«Walked into a stifling environment temperature wise. Alerted management team at 4:26 p.m. and when we returned at about 10:00 p.m., the attached picture is what the thermostat showed. It was about 4:00 a.m. before the condo cooled down to low 70’s and where we were able to get a couple hours of sleep. So two night stay and the first one was basically a wash. I was also quite concerned that two of the windows were unlocked upon our arriving into the unit.»

«Dirty»

«A nice roomy space in a convenient location.»