Hoteller i Mentor

«It was a great value.»

«Always friendly staff»

«Staff was very friendly and willing to work with you. I had a booking issue where I thought I booked a king suite but was given a king standard. The person on duty when we checked in was able to get us into a king suite very quickly. She was very pleasant to work with. I felt every employee I encountered at the hotel was professional and friendly.»

«Ttgh»

«We requested a handicapped accessible room, however, the bathroom was not what we expected. Instead of a walk-in shower, there was a tub with multiple grab bars and a shower seat that could be used to slide over the tub. The toilet seat was loose and I was not able to tighten it. The hallway carpet was dirty. The floor of the elevator was missing tile, dirty floor, and had an odor in it. We opted not to have breakfast at the hotel and also to wait to shower once we got home later that ...

«Waffles were good, other breakfast items just ok.»

«ADVERTIZED FULL BREAKFAST IS CONDITIONAL AND NOT AVAIABLE TO EXPEDIA RESERVATIONS!!»

«AC worked great. Bed was comfortable. Place was clean and did not smell smoky. We slept great. Thank you!»

«Clean, easy stay with restaurants nearby. »

«The staff was great. The room was clean and spacious. It was a good experience and would come back again.»

«Room had a terrible smell. Bed cover had nasty stains all over it. »

«Stayed for eight nights and there were no bagels after four days in. The food attendant did feel free to hang around the clerk at the front desk though. The coffee was weak and flavorless. Everything seems worn and in need of repair or refreshing. Tiles in the toilet/shower area were loose. It felt as if I would step wrongly and dislodge them. The front desk clerks were indifferent. I felt lectured.»

«Nice resto bldg. decent price»

«The television did not work on arrival, and it took the staff person 3 hours to come fix it. The was no microwave in the room, no coffee pot, and there was no breakfast or coffee in the lobby in the morning at 7:30 am when we left. Our key card quit working and I had to make 3 trips to the office and it still never worked again. The staff person was terribly unhelpful! I had to wait outside my room for a 1/2 hour because my husband was in the shower and couldn’t hear me knocking over the fan in ...

«It was discouraging that there was so much rust and just shoddy looking fixtures in bathroom and the upholstery on table chairs was cracked and broken in places with stuffing showing. Also, while it was fine not to have fresh linens & towels each day, we did not understand why the bed was not made. This was a very basic room for shelter that thankfully was clean, but was shabby and not welcoming, I’m sorry to say.»

«Property was very clean and spacious »

«Convenient location to the city. Lots to do within a short 20 - 30 minute drive. We were visiting family that was within 10 minutes. The apartment was comfortable and perfect for the 2 of us to have a quiet place to relax between trips and at night.»

«While the website states "no elevator", NO WHERE does it say that the units are on the 3rd & 4th floors, up VERY STEEP stairs. NOT user-friendly.»

«Awful smell in room »