Lobby

Anmeldelser av Radisson Hotel West Memphis

3 out of 5
Radisson Hotel West Memphis
2007 S. Service Road, 2007, West Memphis, AR

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 464 av totalt 854 anmeldelser." "
Rangering på 8 − Bra. 185 av totalt 854 anmeldelser." "
Rangering på 6 − Grei. 99 av totalt 854 anmeldelser." "
Rangering på 4 − Dårlig. 49 av totalt 854 anmeldelser." "
Rangering på 2 − Forferdelig. 57 av totalt 854 anmeldelser." "

8,4/10

Renhold

8,8/10

Personale og service

8,6/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

4/10 – Dårlig

John

Reiste med en gruppe
Likte ikke: Renhold
Shower was not clean with mold in grout / caulking, hairs on tile and floor, floor dirty.
Bodde her 1 natt i mai 2024
Svar fra General Manager den 13. mai 2024
Dear John,We appreciate that you took the time to share your experience; however, we do find it very concerning. Providing spotless accommodations is always our goal, so you can rest assured that your feedback will be reviewed with our housekeeping team to ensure we are meeting our own high standards. Thank you for reaching out, and we hope to have another opportunity to welcome you back and impress you further.

10/10 – Utmerket

Kenneth

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

10/10 – Utmerket

STUART

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very pleasant stay. Clean room and nice staff
Bodde her 1 natt i april 2024
Svar fra General Manager den 18. apr. 2024
Dear Stuart,Thank you so much for staying with us at Radisson Hotel West Memphis. Our goal is to provide every guest with pristine accommodations, so we're thrilled our commitment to this shone through during your visit. It's also great to read our friendly service was a highlight of your trip. The pleasure was all ours, and we hope you'll choose to visit us again soon.

10/10 – Utmerket

STUART

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean room. Nice staff. Well stocked breakfast.
Bodde her 1 natt i april 2024
Svar fra General Manager den 11. apr. 2024
Dear Stuart,Thank you so much for choosing to stay with us at Radisson Hotel West Memphis. Impressing every guest with our pristine accommodations is always our top priority, so we're thrilled our commitment to this shone through during your visit. It's also great to read our friendly service and delicious breakfast offerings were highlights of your trip. The pleasure was all ours, and we hope you'll choose to visit us again soon.

10/10 – Utmerket

Elaine

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Love the restaurant conscience.
Bodde her 1 natt i april 2024
Svar fra General Manager den 9. apr. 2024
Dear Elaine,Thank you for sharing your feedback. We're glad the restaurant contributed positively to your visit and hope the rest of your stay was just as enjoyable. It would be our pleasure to welcome you back to Radisson Hotel West Memphis in the future for another exceptional getaway.

4/10 – Dårlig

Crystal

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Fine
Bodde her 1 natt i april 2024
Svar fra General Manager den 9. apr. 2024
Dear Crystal, Thank you for your review. We regret to learn that you were not fully satisfied with your experience. If you have any suggestions for areas in which we can look to make improvements, please feel free to reach out to us offline at any time. It was a pleasure having you here, and we hope we can change your perceptions with an improved visit in the future.

10/10 – Utmerket

Joetta

Bodde her 1 natt i mars 2024

10/10 – Utmerket

Quintavious

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024

4/10 – Dårlig

Shachi

Forretningsreisende, Reiste med familie
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Property is close to highway, in photograph it looks new but it was not as Photoes, lobby carpet visibly looks dirty, room has vinyl flooring but it was not moped and same with bathroom, water splash marks were visible, we paid $140 per night but not worth
Bodde her 1 natt i mars 2024
Svar fra General Manager den 5. apr. 2024
Dear Shachi,We appreciate your feedback, and we're glad our location worked well for your trip. However, we apologize for any concerns about cleanliness, and we'll relay your comments to our housekeeping staff to ensure our high standards of cleanliness are being met. Should you find yourself back in the area, please come see us again for the exceptional stay we know we're capable of providing you.

2/10 – Forferdelig

Samuel

Reiste med partner
Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Bed was soooo hard
Bodde her 1 natt i mars 2024
Svar fra General Manager den 5. apr. 2024
Dear Samuel,Thank you for your review. We regret that your experience was not as restful as you had hoped. Rest assured, your feedback about the bed will be shared with our internal team to ensure any opportunity for improvement is seized. It was a pleasure having you here, and we hope to welcome you back in the future for a more comfortable stay.

10/10 – Utmerket

Paige

Bodde her 1 natt i mars 2024

10/10 – Utmerket

Tung

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good to stay at
Bodde her 2 netter i mars 2024
Svar fra General Manager den 27. mars 2024
Dear Tung,Thank you for choosing Radisson Hotel West Memphis for your recent stay. Our priority is your comfort, and we're pleased you enjoyed your stay. We look forward to welcoming you back for another pleasant visit.

6/10 – Grei

Anita og Grand Prairie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful new property but the location is kinda weird. But there are many hotels in the area and a casino too. The breakfast was awesome. There room doors have gaps so light comes thru and also noise. We could not sleep because of the noise all night. The mattresses have to be changed as they gave back ache to all of us the whole night. Staff great and facility very clean and modern touch.
Bodde her 1 natt i mars 2024
Svar fra General Manager den 19. mars 2024
Dear Anita,Thank you for taking a moment to review your recent experience. We're pleased to note that our hospitable team and high standards of cleanliness left a memorable impression on you and that you started your day off right with our delicious breakfast offerings. However, we regret that your stay was not as restful as you had hoped. Your feedback about the mattresses and noise will be shared internally for further consideration, as we are always seeking new ways to improve. It was a pleasure having you here, and we hope to welcome you back in the future for a seamless visit worthy of a perfect rating.

6/10 – Grei

Nathaniel

Likte ikke: Overnattingsstedets bygg og tilstand
Was noisy had a truck stop vibe
Bodde her 1 natt i mars 2024
Svar fra General Manager den 18. mars 2024
Dear Nathaniel,We're sorry to hear that you didn't have a good time with us overall. Please accept our apologies for any noise issues during your visit, as this is never our intention. All of your comments will be discussed internally and we'll make improvements where necessary. Please consider coming back to give us another chance soon; we're confident that we can impress you.

10/10 – Utmerket

Terrell

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great service
Bodde her 2 netter i mars 2024
Svar fra General Manager den 18. mars 2024
Dear Terrell,Our terrific staff strives to ensure all our guests feel welcome and will be glad you appreciated their kind assistance. The next time you're in town, please come see us again at Radisson Hotel West Memphis!

10/10 – Utmerket

Kyle

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024

6/10 – Grei

Darrell

Reiste med partner
Likte: Personale og service
There is a treatment plant close by and the sewer gas made me nauseous and sick. Going to the dr today.
Bodde her 3 netter i mars 2024
Svar fra General Manager den 8. mars 2024
Dear Darrell,Thank you for sharing your concerns with us. As you mentioned, there is a treatment plant in our area. We sincerely apologize for the inconvenience that caused and hope you're feeling better. Your input is appreciated and we wish you safe and pleasant travels.

6/10 – Grei

Stephanie

Reiste med familie og små barn
Likte: Personale og service
Likte ikke: Renhold
I have stayed there several times and it was not as clean this time. Also I did not have hot water for a shower.
Bodde her 1 natt i mars 2024
Svar fra General Manager den 8. mars 2024
Dear Stephanie,Thank you so much for the feedback. We're sorry to hear about any cleanliness concerns during your visit, as well as any issues with the hot water. Our housekeeping and maintenance teams will be sure to look into your comments further and make improvements where necessary. Please consider giving us another chance soon; we know that we can impress you.

8/10 – Bra

Jason

Bodde her 1 natt i februar 2024

2/10 – Forferdelig

Brittanie

Reiste med partner
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Definitely not happy the location is bad. The bathroom door is broke. And won’t close in the shower so water goes everywhere they don’t do trash when cleaning room. And AC wasn’t cold
Bodde her 2 netter i februar 2024
Svar fra General Manager den 28. feb. 2024
Dear Brittanie,Thank you for taking the time to share your insightful feedback on your recent stay. We encourage our guests to notify us of any issues they encounter so we may have the opportunity to find a solution for them. We apologize that our accommodations did not meet all of your expectations and are sorry to hear you experienced problems in your room. We will have our maintenance team go through and fix everything so that this experience is not repeated. It would be an honor to be given another chance to win back your trust and give you the stay you deserve.

6/10 – Grei

Ashley

Bodde her 1 natt i februar 2024

2/10 – Forferdelig

Cardel

Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Renhold og personale og service
The hotel sits on the highway exit which attracts truck drivers and many other type of people. I felt unsafe in that atmosphere as a women traveling alone. The hotel was fair. Not for single women or families
Bodde her 2 netter i februar 2024
Svar fra General Manager den 27. feb. 2024
Dear Cardel,While our hotel met your needs, we regret that our location was not to your preference. Please know that guest safety is always our top priority and if there is ever a cause for concern, our team is happy to address it. Your feedback is appreciated, and we hope you had an enjoyable trip home.

10/10 – Utmerket

Tiago

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The access to Memphis is really easy
Bodde her 3 netter i februar 2024
Svar fra General Manager den 27. feb. 2024
Dear Tiago,Welcoming you to Radisson Hotel West Memphis was a treat! We are glad our location proved convenient, and overall, we hope our accommodations served you well. Consider staying with us again on a future trip!

10/10 – Utmerket

Sandra

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024

6/10 – Grei

Kim

Reiste med en gruppe
Likte: Renhold og personale og service
Room is okay but there's a lot of things not working. Toilet, lamps, thermostat. Alongside the Interstate so it's very noisy. It's only a one night stay so it will work.
Bodde her 1 natt i februar 2024
Svar fra General Manager den 19. feb. 2024
Dear Kim,Thank you for being our guest and sharing your feedback. Please know we pride ourselves on our top-notch accommodations, and apologize that you had some concerns. Your feedback will be shared with the team to ensure we do better going forward. We hope to have another opportunity to welcome you back and impress you further.

10/10 – Utmerket

Lanikia

Bodde her 1 natt i februar 2024

10/10 – Utmerket

Dylan

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was very clean and very nice
Bodde her 1 natt i februar 2024
Svar fra General Manager den 13. feb. 2024
Dear Dylan,Thank you so much for choosing to stay with us at Radisson Hotel West Memphis. Impressing every guest with our pristine accommodations is always a top priority for us, so we're thrilled our commitment to this shone through during your visit. It was a pleasure to host you, and we hope you'll choose us again in the future.

10/10 – Utmerket

Christine

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice
Very nice. Clean. Would stay again if passing through the area.
Bodde her 1 natt i februar 2024
Svar fra General Manager den 8. feb. 2024
Dear Christine,It was a pleasure hosting you at Radisson Hotel West Memphis! We're glad our attention to cleanliness impressed you, and we look forward to seeing you again the next time you're in the area.

8/10 – Bra

Angela

Likte: Renhold og overnattingsstedets bygg og tilstand
Convenient
Bodde her 1 natt i februar 2024
Svar fra General Manager den 6. feb. 2024
Dear Angela,Thank you for staying at Radisson Hotel West Memphis. We're pleased to hear that you found our location convenient, and we look forward to welcoming you again.

10/10 – Utmerket

Chad og Belen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024

8/10 – Bra

?

Likte: Personale og service og overnattingsstedets bygg og tilstand
綺麗で良かった! またスタッフも対応が丁寧で良かったです。
Bodde her 15 netter i januar 2024
Svar fra General Manager den 2. feb. 2024
We work hard to meet expectations like yours. It is wonderful to see that our hospitality was a standout aspect of your stay! It is our hope that you enjoyed your room and rested well with us. Safe travels, and we would be honored to have you stay with us in the future.

10/10 – Utmerket

David

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Everything was good
Bodde her 2 netter i januar 2024
Svar fra General Manager den 30. jan. 2024
Dear David,Thank you for your review and for giving us a perfect rating! We're thrilled you thoroughly enjoyed your stay with us, and we hope you return soon.

10/10 – Utmerket

Emily

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Will stay again
Staff was amazing especially misty and Kailey. Room clean and comfortable. Felt safe staying there. Breakfast was good. Evening bar and rest We’re nice too. Will definitely stay again.
Bodde her 2 netter i januar 2024
Svar fra General Manager den 30. jan. 2024
Dear Emily, Exceptional is a word we love to hear! We're delighted you started your day off right with our delicious breakfast offerings and that our hospitable team left a memorable impression on you. We'll be sure to share your compliments with Misty and Kailey! Receiving recognition for our impeccable accommodations and secure environment is always appreciated as well. Thank you for your glowing review and perfect rating, and we hope you return soon!

10/10 – Utmerket

Ashland

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024

8/10 – Bra

GLENNIS

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Convenient for a couple of nights
Bodde her 4 netter i januar 2024
Svar fra General Manager den 22. jan. 2024
Dear Glennis,Thank you for sharing your review with us. We're glad we were able to conveniently host you for your stay and hope to welcome you back in the future.

10/10 – Utmerket

Yanshan

Bodde her 1 natt i januar 2024

10/10 – Utmerket

Lana

Bodde her 1 natt i januar 2024

10/10 – Utmerket

Teresa

Likte: Renhold, personale og service og fasiliteter
Bodde her 2 netter i desember 2023

8/10 – Bra

Ira

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2023

10/10 – Utmerket

AMAURY

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything about the Hotel was just perfect.
Bodde her 1 natt i desember 2023
Svar fra General Manager den 8. jan. 2024
Dear Amaury,We're delighted you enjoyed your stay at Radisson Hotel West Memphis! Thank you for the kind review. Please come see us again soon.

10/10 – Utmerket

Erik

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great place to stay in West Memphis
Great staff, very friendly and helpful. Large, clean rooms with a big TV that was easy to use (seems like a small thing but I’ve stayed at plenty of places that had a cheap TV and it can be really irritating). Super convenient freeway access with two gas stations within a half mile.
Bodde her 1 natt i desember 2023
Svar fra General Manager den 8. jan. 2024
Dear Erik,We appreciate your feedback and are pleased you enjoyed your time with us. Thanks for complimenting our spacious accommodations, friendly team, and convenient location. Please make sure to visit us at Radisson Hotel West Memphis again!

10/10 – Utmerket

Ticie

Likte: Renhold og overnattingsstedets bygg og tilstand
Spacious
Bodde her 2 netter i desember 2023
Svar fra General Manager den 8. jan. 2024
Dear Ticie,Thank you for choosing Radisson Hotel West Memphis to host your stay. It is great to see that you liked our spacious, comfy rooms, and we trust you had a good night's sleep. Please come back and see us again soon.

2/10 – Forferdelig

Latrice

Likte ikke: Renhold
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Christopher

Likte: Fasiliteter
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Stephanie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very close to Southland Casino, and the hotel provided a shuttle.
Bodde her 1 natt i desember 2023
Svar fra General Manager den 8. jan. 2024
Dear Stephanie,Thanks for sharing your experience at Radisson Hotel West Memphis. It's terrific that you appreciated our convenient location and shuttle transportation. Safe travels, and come back soon.

8/10 – Bra

Michael

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i desember 2023

6/10 – Grei

Kimberly

Reiste med familie
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
More like a 2 star hotel.
The room was dusty and trash on the nightstand. The bathroom floor was dirty and there was two towels for a family of 4. Breakfast buffet did not look appealing, the eggs looked like they were swimming in butter. My kids said the muffins did not taste good. The only good thing was the beds were comfortable. It seems like the best option in the area.
Bodde her 1 natt i desember 2023
Svar fra General Manager den 8. jan. 2024
Dear Kimberly,Thank you for your feedback. While we're glad you had a comfortable night's sleep, we apologize for any concerns about cleanliness and breakfast. We'll pass your comments along to the appropriate staff members, and we hope you'll consider staying with us again should you be back in the area.

10/10 – Utmerket

Oscar

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023

6/10 – Grei

Shemelle

Reiste med familie og små barn, Reiste med familie
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Na
Bodde her 1 natt i desember 2023
Svar fra General Manager den 8. jan. 2024
Dear Shemelle,Thank you for being our guest and leaving your review. As we always hope our guests have a perfect five-star experience, we are sorry if you have concerns. If you wish to discuss your experience so we have a better understanding of what we can do to impress you further in the future, please consider reaching out to us at the property.

10/10 – Utmerket

Angelia

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2023