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Anmeldelser av Hyatt Place Memphis/Germantown

3 out of 5
Hyatt Place Memphis/Germantown
9161 Winchester Rd, Memphis, TN

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 642 av totalt 1003 anmeldelser." "
Rangering på 8 − Bra. 205 av totalt 1003 anmeldelser." "
Rangering på 6 − Grei. 73 av totalt 1003 anmeldelser." "
Rangering på 4 − Dårlig. 45 av totalt 1003 anmeldelser." "
Rangering på 2 − Forferdelig. 38 av totalt 1003 anmeldelser." "

9,0/10

Renhold

9,0/10

Personale og service

8,6/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Tera

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful staff, very clean rooms!
Bodde her 1 natt i mai 2024
Svar fra GM den 23. mai 2024
Thank you for the feedback. We hope you will stay with us again on your next trip to the area.

10/10 – Utmerket

Grace og Norman

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I did like the are and the convenience of the location. The walls are a little thin when it comes to the noise but other than that everything was perfect.
Bodde her 2 netter i mai 2024
Svar fra GM den 21. mai 2024
Thank you for the feedback. We hope you will stay with us again on your next trip to the area.

10/10 – Utmerket

Layla

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
No complaints. Everything was to my likings. I will be returning.
Bodde her 1 natt i mai 2024
Svar fra GM den 21. mai 2024
Thank you for the great feedback. We hope you will stay with us again on your next visit to the Germantown area.

2/10 – Forferdelig

Shaheerah

Reiste med familie og små barn, Reiste med familie
Likte: Personale og service
The pool was out of service and that information wasn’t disclosed at all! My granddaughter and I was heavenly disappointed and it ruined our stay!
Bodde her 3 netter i mai 2024
Svar fra GM den 21. mai 2024
I apologize for the pool being closed, but on our website is does state the pool opens each season on memorial day, if the local health department inspects the pool and certifies it is safe for use. We are on track for a memorial day opening.

10/10 – Utmerket

Beverly

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I like the convenience of the property.
Bodde her 1 natt i mai 2024
Svar fra GM den 11. mai 2024
Thank you for the feedback. We hope you will stay with us again when in the area.

10/10 – Utmerket

Roya

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was clean and safe.good breakfast
Bodde her 1 natt i mai 2024
Svar fra GM den 10. mai 2024
Thank you for the feedback. I will share with my staff. We hope you will stay with us again on your next trip to the area.

8/10 – Bra

Michelle

Bodde her 1 natt i mai 2024
Svar fra GM den 23. mai 2024
Thank you for the feedback. You hope to have you stay with us again on your next trip to the area.

10/10 – Utmerket

Ravelle

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Absolutely lovely stay. Peaceful, very clean, wonderful breakfast and easy parking. Would still again for sure!
Bodde her 1 natt i april 2024
Svar fra GM den 2. mai 2024
Thank you for the great feedback. We hope you will stay with us again on your next visit to the area.

10/10 – Utmerket

Bonnie Ruth

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice rooms. Great staff
Bodde her 1 natt i april 2024
Svar fra GM den 2. mai 2024
Thank you for the feedback. I will share the comments with my staff. It was our pleasure to be your host and we hope will stay with us again on your next visit.

8/10 – Bra

Mitul

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Great!
Bodde her 1 natt i april 2024
Svar fra GM den 28. apr. 2024
Thank you for the feedback. We hope we see you again when you next visit the area.

8/10 – Bra

Vinod

Reiste med familie
Likte: Personale og service og fasiliteter
I noticed that the bedsheet was unclean. You have to pay for the parking.
Bodde her 1 natt i april 2024
Svar fra GM den 27. apr. 2024
The bed sheets are changed with new bedsheets that have been washed in our laundry for each new guest that occupies a room and you do not have to pay for parking at our location. You obviously have us mixed up with another hyatt property.

4/10 – Dårlig

Kelvin

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
When I arrived the property I had two rooms reserved and one room someone was already in it when we went in and then they put me in another and it was not what I paid for so I was very unhappy happy with that
Bodde her 1 natt i april 2024
Svar fra GM den 26. apr. 2024
We apologize for the room type issue and error on overbooking that room type. We strive not to do that but sometimes due to guest staying over or reservation system issues it does happen.

10/10 – Utmerket

Clinton

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Awesome staff. Very helpful
Bodde her 1 natt i april 2024
Svar fra GM den 26. apr. 2024
Thank you for the great feedback. We hope you will stay with us again on your next visit.

10/10 – Utmerket

Kelly

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I specifically wanted a hotel that was clean and affordable as we were just staying over night on a road trip. It met the criteria. Front desk fuy was friendly and helpful. Id stay here again.
Bodde her 1 natt i april 2024
Svar fra GM den 17. apr. 2024
Thank you for the great feedback and comments. I will share them with my staff. It was our pleasure to be your host. We hope you will stay with us again when passing through or visiting the area.

10/10 – Utmerket

Thomas

People so nice and pleasant
Bodde her 1 natt i april 2024
Svar fra GM den 17. apr. 2024
Thank you for the feedback. We hope you will stay with us again on your next visit to the area.

6/10 – Grei

John

Likte: Renhold
Tiny spaces in the room
Bodde her 3 netter i april 2024
Svar fra GM den 17. apr. 2024
I apologize that you felt the room is small. Our rooms are much larger than most hotel rooms in our category. Our shower area is some what small but the room space is maximized.

10/10 – Utmerket

Cindy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra GM den 2. apr. 2024
Thank you for the great feedback. We hope you will stay with us again when you visit the area again.

8/10 – Bra

Brittany

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The front desk staff had great customer service.
Bodde her 3 netter i mars 2024
Svar fra GM den 30. mars 2024
Thank you for you feedback and comments about our staff. We hope you will stay with us again when in the area.

10/10 – Utmerket

Jennifer

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was excellent in every way!
Bodde her 1 natt i mars 2024
Svar fra GM den 26. mars 2024
Thank you for your feedback. We hope you will stay with us again on your next trip to the area.

10/10 – Utmerket

Monica og Leander

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My family and I, stayed here for 3 nights. I purchased 2 rooms. For starters, the area was nice and the parking lot was well lit. As far as the hotel, the rooms were clean. Each room had a queen bed and a king sized sofa sleeper! I really wasn't expecting that! The sheets were clean. The hotel was quite, in the hallways and lobby area. The only two things that I didn't like, is that the room did not have a microwave. However, there is a microwave downstairs in the lobby. Also, the shower is nice and hot, pressure is great, but that glass used to keep the water in, is horrible! Please make sure to pull the glass forward or there will be water ALL OVER the bathroom floor and possibly the room floor, if you do not see it. Hyatt please figure out something better, for keeping the water in the stall. In my kids room, they later figured out that this was the reason the floor was damp, when we first arrived. Breakfast was NICE! It was a hot and good continental breakfast, with multiple options. I most definitely recommend this hotel!
Bodde her 3 netter i mars 2024
Svar fra GM den 26. mars 2024
Thank you for the great feedback. We are hoping to have a full glass shower door replaced during next renovation. The was a modern design and although not functional is very expensive to change. Hyatt Places as a whole do not have microwaves in the rooms, but as you mentioned there is a community microwave available 24/7 in the lobby. We hope you will come stay with us again when you are in the area.

6/10 – Grei

shameka

Reiste med partner
This property used to be really nice. Unfortunately, there was a hole in my ottoman and I almost fell on the carpet that was cut and moving around as I walked in. I was switched to another room and that one had a funny smell. I didn’t worry about it because it was 11pm . I was highly disappointed and annoyed.
Bodde her 1 natt i mars 2024
Svar fra GM den 22. mars 2024
I apologize for the issues you encountered. I will evaluate the carpet issue and replace if needed. Ottoman will be discarded if damaged.We hope to soon be doing a full renovation and the building will be fully restored.

10/10 – Utmerket

CYNTHIA og houston

Bodde her 2 netter i mars 2024
Svar fra GM den 5. apr. 2024
Thank you for the great feedback. We hope you will stay with us again on your next visit to the area.

8/10 – Bra

Yohance

Reiste med familie
Likte: Personale og service
Carpet needs to be changed in the rooms.
Bodde her 1 natt i mars 2024
Svar fra GM den 17. mars 2024
We were due for a renovation the year covid came upon us. Due to major shortfall in revenue that year and very slow recovery our Renovation has been delayed a few years. We hope this year or possibly next. Thank you for your feedback and we will address this concern.

10/10 – Utmerket

Jaime og Huntley

Bodde her 1 natt i mars 2024
Svar fra GM den 29. mars 2024
Thank you for the feedback. We are hoping we will see you again on your next visit to the Germantown area.

4/10 – Dårlig

Candice

Forretningsreisende
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The rooms only have showers and it does not close so water goes everywhere including soaking the carpet in the bedroom area causing mold. Fixtures fall apart. Ac unit right next to bed loud and cold.
Bodde her 5 netter i februar 2024
Svar fra GM den 11. mars 2024
I apologize your staye was not as expected. We are working on the AC to try and reduce the sound level. However the shower is the design of the building and may or may not be rectified during our renovation.

8/10 – Bra

James

Likte: Renhold, personale og service og fasiliteter
Easy, good breakfast
Bodde her 1 natt i februar 2024
Svar fra GM den 11. mars 2024
Thank you for the great feedback. We hope you will stay with us again when visiting the area in the future.

10/10 – Utmerket

James

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Everything was easy.
Bodde her 1 natt i februar 2024
Svar fra GM den 11. mars 2024
Thank you for the great feedback. We hope you will stay with us again when visiting the area in the future.

8/10 – Bra

ROBERT

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
only serviced the Room every three days. location was excellent
Bodde her 4 netter i februar 2024
Svar fra GM den 11. mars 2024
Thank you for the great feedback. We hope you will stay with us again when visiting the area in the future.

8/10 – Bra

Joann

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra GM den 11. mars 2024
Thank you for the great feedback. We hope you will stay with us again when visiting the area in the future.

10/10 – Utmerket

William

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice neighborhood and friendly
Bodde her 1 natt i februar 2024
Svar fra GM den 9. feb. 2024
Thank you for the great feedback. We hope you will stay with us gain on your next visit to the area.

10/10 – Utmerket

Onrico

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra GM den 9. feb. 2024
Thank you for the great feedback. We hope you will stay with us gain on your next visit to the area.

10/10 – Utmerket

Carlos

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Awsome
5 stars hotel
Bodde her 1 natt i januar 2024
Svar fra GM den 9. feb. 2024
Thank you for the great feedback. I will share with my staff. We hope to see you on your next trip to the area.

10/10 – Utmerket

Todd

Bodde her 1 natt i januar 2024
Svar fra GM den 9. feb. 2024
Thank you for the great feedback. We hope you will stay with us gain on your next visit to the area.

8/10 – Bra

Larry og Lombard

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2024
Svar fra GM den 13. jan. 2024
We did not quite meet our expectations as our goal is to always be a 5 or 10 when it comes to our guest stay experience. I hope you will visit us again when you are in the area so we may improve on our score with you.

10/10 – Utmerket

Montrice

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great Place
Bodde her 1 natt i desember 2023
Svar fra GM den 13. jan. 2024
Thank you for the feedback. We hope you will stay with us again when in the area.

8/10 – Bra

Aisha

Bodde her 3 netter i desember 2023
Svar fra GM den 13. jan. 2024
We did not quite meet our expectations as our goal is to always be a 5 or 10 when it comes to our guest stay experience. I hope you will visit us again when you are in the area so we may improve on our score with you.

4/10 – Dårlig

Eunice

Reiste med familie
Likte ikke: Renhold og romkomfort
Bodde her 2 netter i desember 2023
Svar fra GM den 6. jan. 2024
I apologize your stay was not as expected. I would welcome comments on how we could make it better.

10/10 – Utmerket

Sasha

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property was quiet especially for it being New Year’s Eve
Bodde her 1 natt i desember 2023
Svar fra GM den 6. jan. 2024
Thank you for the great feedback. We hope to have you stay with us again on your next visit to the area.

2/10 – Forferdelig

Richard

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Rude
Bodde her 2 netter i desember 2023
Svar fra GM den 6. jan. 2024
I apologize that you perceived our staff to be rude. I would welcome more elaboration on the situation that created this perception. My staff is normally quite guest service oriented so I would be interested in the situation.

10/10 – Utmerket

Tyrone

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The breakfast was good, staff was great. Room was clean and ready.
Bodde her 1 natt i desember 2023
Svar fra GM den 6. jan. 2024
Thank you for the great feedback. We hope to have you stay with us again on your next visit to the area.

8/10 – Bra

Lauryn

Bodde her 4 netter i desember 2023
Svar fra GM den 6. jan. 2024
Thank you for the feedback. We hope to see you on your next visit.

10/10 – Utmerket

David M.

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra GM den 6. jan. 2024
Thank you for the great feedback. We hope to have you stay with us again on your next visit to the area.

8/10 – Bra

Alexander

Likte: Renhold og personale og service
A bit rundown facility. Noisy AC, light near washing basin is not reliable - gfci needs to be reset every time . Location is good, though. Stuff is helpful and breakfast is fine.
Bodde her 2 netter i desember 2023
Svar fra GM den 6. jan. 2024
I apologize for the ac noise and Gfci issue. We are looking into why and will rectify both. We hope you will stay with again on your next visit to the area.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great Stay!
Check in was fast. The room was spacious with lots of amenities. The bed was very comfortable.
Bodde her 1 natt i desember 2023
Svar fra GM den 28. des. 2023
Thank you for the great review and feedback. It was our pleasure to be your host and hope you will stay with us again on your next trip to the area.

6/10 – Grei

Nicholas

Likte: Personale og service
Likte ikke: Renhold
Bodde her 4 netter i desember 2023
Svar fra GM den 28. des. 2023
Thank you for the feedback. We hope you will stay with us on your next visit to the area.

10/10 – Utmerket

Roy og Birmingham

Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra gm den 28. des. 2023
Thank you for the great review. It was our pleasure to be your host and hope you will stay with us again on your next trip to the area.

10/10 – Utmerket

Nina

Reiste med familie, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great area filled with restaurant options; spacious room; and great breakfast
Bodde her 1 natt i desember 2023
Svar fra GM den 28. des. 2023
Thank you for the great review. It was our pleasure to be your host and hope you will stay with us again on your next trip to the area.

8/10 – Bra

yun

Forretningsreisende
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra GM den 28. des. 2023
Thank you for the feedback. It was our pleasure to be your host and hope you will stay with us again on your next trip to the area.

10/10 – Utmerket

Gilroy

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fine, great value
Bodde her 1 natt i desember 2023
Svar fra GM den 28. des. 2023
Thank you for the great review. It was our pleasure to be your host and hope you will stay with us again on your next trip to the area.

10/10 – Utmerket

Sha

Bodde her 1 natt i desember 2023
Svar fra GM den 13. jan. 2024
Thank you for the feedback. We hope will stay with us again when in the area.