Terrasse/patio
Sjekk tilgjengelighet

Anmeldelser av Hampton Inn Memphis-Southwind

2.5 out of 5
Hampton Inn Memphis-Southwind
3579 Hacks Cross Rd, Memphis, TN

Anmeldelser

7,4

Bra

Rangering på 10 − Utmerket. 235 av totalt 651 anmeldelser." "
Rangering på 8 − Bra. 186 av totalt 651 anmeldelser." "
Rangering på 6 − Grei. 92 av totalt 651 anmeldelser." "
Rangering på 4 − Dårlig. 68 av totalt 651 anmeldelser." "
Rangering på 2 − Forferdelig. 70 av totalt 651 anmeldelser." "

7,8/10

Renhold

8,2/10

Personale og service

7,0/10

Fasiliteter

7,6/10

Overnattingsstedets bygg og tilstand

7,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
En flott opplevelse
Har ikke møtt så mye blide ansatte noe annet sted.

10/10 – Utmerket

TiaErika

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property was nice distance from local restaurants and gas stations. Breakfast was complimentary and delicious. Parking in the evening is a bit tedious but did not take away from overall stay.
Bodde her 2 netter i april 2024
Svar fra Cisco Beard den 8. mai 2024
Thank you for your feedback

10/10 – Utmerket

Shirley

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel was as expected. Average in that my standards were met but nothing stands out.
Bodde her 1 natt i april 2024
Svar fra Cisco Beard den 17. apr. 2024
Sorry that you didn't experience above average. Thanks for the feedback and we will use this feedback as a guide as we prepare for our renovation.

2/10 – Forferdelig

Panyia

Bodde her 1 natt i april 2024
Svar fra Cisco Beard den 17. apr. 2024
Thanks for the rating

8/10 – Bra

Juanita

Bodde her 3 netter i februar 2024
Svar fra Cisco Beard den 25. mars 2024
Thank you for your rating

10/10 – Utmerket

Michael

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Cisco Beard and his team made us very comfortable. We had a wonderful stay!
Bodde her 1 natt i februar 2024
Svar fra Cisco Beard den 28. feb. 2024
Thank you for your feedback and It was a pleasure having you here at the Hampton Inn Memphis Southwind

8/10 – Bra

Donald og Waxahachie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i februar 2024
Svar fra Cisco Beard den 26. feb. 2024
Thank you for your rating.

6/10 – Grei

Katherine og Manhattan

This property needs to be upgraded
Bodde her 2 netter i februar 2024
Svar fra Cisco Beard den 11. feb. 2024
Thank you for your feedback. We are in the process of starting of renovation period very soon.

4/10 – Dårlig

Verifisert reisende

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Very dirty.
Bodde her 2 netter i februar 2024
Svar fra Cisco Beard den 5. feb. 2024
Sorry you encountered this. Please call the GM at the hotel direct to discuss this matter.

8/10 – Bra

Stephen

Likte: Renhold, personale og service og romkomfort
Staff really friendly and would do whatever they could to help
Bodde her 2 netter i januar 2024
Svar fra Cisco Beard den 5. feb. 2024
I will make sure the staff know about your feedback. Thanks again for staying with us.

8/10 – Bra

Terri

Bodde her 2 netter i januar 2024
Svar fra Cisco Beard den 24. jan. 2024
Thank you for your rating

8/10 – Bra

Guy

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A Great Location in Memphis !
The room was comfortable and clean; it could have used additional lighting in the main room; only one light near the head of the bed. The location was PERFECT for our trip !
Bodde her 3 netter i januar 2024
Svar fra Cisco Beard den 24. jan. 2024
Thank you for your feedback and we are glad to make you feel at home away from home.

10/10 – Utmerket

Jaehyeok

Bodde her 3 netter i januar 2024
Svar fra Cisco Beard den 5. feb. 2024
Thank you for the rating

8/10 – Bra

Nicole

Bodde her 2 netter i desember 2023
Svar fra Cisco Beard den 6. jan. 2024
Thank you for the rating

10/10 – Utmerket

Maury

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Cisco Beard den 26. des. 2023
Thank you for your rating andwe hope you had a wonderful Holiday Season at the Hampton Inn Memphis Southwind

10/10 – Utmerket

greisaliz og nashville

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Cisco Beard den 26. des. 2023
Thank you for staying at the Hampton Inn Memphis Southwind. We hope you enjoyed your stay.

4/10 – Dårlig

Verifisert reisende

Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Customer service was rude, hotel old and unkept.
Bodde her 1 natt i november 2023
Svar fra Cisco Beard den 18. des. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

2/10 – Forferdelig

Teodora

Reiste med familie
Likte: Fasiliteter
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Ise una reservación y cuando llegue al hotel resulta que no avía cuartó disponible
Bodde her 1 natt i desember 2023
Svar fra Cisco Beard den 18. des. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

10/10 – Utmerket

THILAKKUMAR

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i november 2023
Svar fra Cisco Beard den 18. des. 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

8/10 – Bra

Jennifer

Reiste med en gruppe
Likte: Renhold og personale og service
Ok stay for the price
The hotel was nice enough and the room pretty standard, but the bed was pretty uncomfortable...firm and could feel the springs. The shower was very narrow with the shampoo, conditioner, and shower gel mounted on the side wall taking up more space in an already narrow tub. The shower curtain rod was mounted too high so the curtain didn't come down in the tub far enough, and water got all over the floor. The bathroom sink was coming out of the wall and was strangely mounted so you had to turn the handles an odd way to make them work. The sink shower pressure was also very low.
Bodde her 2 netter i november 2023
Svar fra Cisco Beard den 18. des. 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 – Utmerket

Joseph

Bodde her 1 natt i november 2023
Svar fra Cisco Beard den 18. des. 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

2/10 – Forferdelig

Jamaica

Bodde her 1 natt i november 2023
Svar fra Cisco Beard den 18. des. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

6/10 – Grei

Christina

Reiste med familie
Likte: Personale og service
The staff checking in wasn’t very helpful, but the overnight staff —when we checked out was very nice. The tv channels wouldn’t come in for the most part and the valve in the bathroom seemed loose.
Bodde her 1 natt i november 2023
Svar fra Cisco Beard den 18. des. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

10/10 – Utmerket

Nancy

Bodde her 1 natt i november 2023
Svar fra Cisco Beard den 18. des. 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 – Utmerket

Rosezitta

Reiste med partner
Good stay
Bodde her 2 netter i november 2023
Svar fra Cisco Beard den 5. nov. 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

6/10 – Grei

manuela

Reiste med familie
Likte ikke: Fasiliteter
The room had a weird smell, it kind of fade it once the AC was on. There was only a couple channels available on the tv, no access to Netflix. No microwave in the rooms.
Bodde her 1 natt i oktober 2023
Svar fra Cisco Beard den 23. okt. 2023
Thank you for your feedback. We will take this Feeback to help improve our room renovation. Again thank you for staying with us.

2/10 – Forferdelig

Joshua

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
No soap, or shampoo in the rooms, when the front desk personnel were asked if they had any, they frowned as though it was burden to assist. Only a handful of channels picked up on the TV and numerous pieces of broken furniture in the room which we left staff know after checking in so as not to be charged for the damages later. The smell of marijuana throughout the hotel was ridiculous. Breakfast was the only bright spot of this stay.
Bodde her 2 netter i oktober 2023
Svar fra Cisco Beard den 23. okt. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

4/10 – Dårlig

Craig

Bodde her 2 netter i oktober 2023
Svar fra Cisco Beard den 18. des. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

8/10 – Bra

Greg

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Convenient to area in town for work.
Svar fra Cisco Beard den 23. okt. 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

8/10 – Bra

Kenneth

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The service was good..
Bodde her 1 natt i oktober 2023
Svar fra Cisco Beard den 17. okt. 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

8/10 – Bra

Gwendolen

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff, breakfast and location was great...i have no complaints.
Bodde her 2 netter i oktober 2023
Svar fra Cisco Beard den 17. okt. 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

4/10 – Dårlig

Rhonda

Bodde her 1 natt i oktober 2023
Svar fra Cisco Beard den 10. okt. 2023
I would love to have heard about your stay.. Please enlighten me.

10/10 – Utmerket

LONNIE

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff was amazing and accommodating
Bodde her 1 natt i september 2023
Svar fra Cisco Beard den 6. okt. 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

6/10 – Grei

Shaun

Forretningsreisende
Likte: Overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Renhold
Ehh...
Tile floors in my room were sticky. Fire alarm went off multiple times during one of the three nights I was there. Went off between 10 and 11:30pm waking me and other people staying there. We were told someone was smoking in the building, but next morning looks like the elevator was being worked on and the first floor hallway smelled like something had caught fire. The shower curtain was too short, causing a lot of water on the bathroom floor. On a good note the bed was comfortable.
Bodde her 3 netter i september 2023
Svar fra Cisco Beard den 6. okt. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

10/10 – Utmerket

Robert

Reiste med familie
Likte: Renhold
Check in was wonderful.the room was clean. There was problems in the room. Phone didn’t work, lamp didn’t work. We told the service desk. She said she would get maintenance up there. No one came up. Couldn’t get channels on t.v. But it was clean.
Bodde her 1 natt i september 2023
Svar fra Cisco Beard den 6. okt. 2023
Thank you for your recent stay at our hotel! I hope you felt at home. The phone issue has been fixed. We can’t wait to welcome you home again soon!

10/10 – Utmerket

Doyle

Bodde her 1 natt i september 2023
Svar fra Cisco Beard den 6. okt. 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 – Utmerket

Katie

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i september 2023
Svar fra Cisco Beard den 5. nov. 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

4/10 – Dårlig

Verifisert reisende

Forretningsreisende
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
This hotel was run down and dirty. It needs to be completely remodeled, including painting and carpeting. The area was not safe either. I can't believe I paid so much to stay in a Hampton Inn and this was the result.
Bodde her 1 natt i september 2023
Svar fra Cisco Beard den 6. okt. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

10/10 – Utmerket

Jeff

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very close to TPC Southwind. Lots of food within a mile or so. Grocery store a block away. Plenty of other shopping as well nearby such as Walmart, Marshall's..... Easy access getting in and out
Bodde her 1 natt i august 2023
Svar fra Cisco Beard den 6. okt. 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 – Utmerket

Lavonda

Reiste med familie
Likte: Fasiliteter
Nice clean and safe. The staff was very friendly
Bodde her 1 natt i august 2023
Svar fra Cisco Beard den 6. okt. 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 – Utmerket

Thomas

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved the location for the golf tournament. Great breakfast! CISCO and his shuttle were phenomenal for the golf tournament and Cisco was great! If not for VANESSA at the front desk on Sunday, 8/13, we wouldn't have even made it to the tournament because she helped us access our online tickets. She was amazing! All the staff members we met were friendly and helpful.
Bodde her 3 netter i august 2023
Svar fra Cisco Beard den 6. okt. 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

6/10 – Grei

Mynette

Bodde her 2 netter i august 2023
Svar fra Cisco Beard den 10. okt. 2023
Thank you for your rating. Please provide me with more feedback.

8/10 – Bra

Shelia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i august 2023
Svar fra Cisco Beard den 6. okt. 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 – Utmerket

Douglas

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Close to TPC Southwind. They offered shuttle service to and from the course.
Bodde her 2 netter i august 2023
Svar fra Cisco Beard den 6. okt. 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

6/10 – Grei

John og Hot Springs Village

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
NOTHING
Bodde her 3 netter i august 2023
Svar fra Cisco Beard den 10. okt. 2023
Thanks for the feedback but please give the hotel a call to discuss why the rating was low.

10/10 – Utmerket

Francisco

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i juli 2023

10/10 – Utmerket

Erika

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i juli 2023

2/10 – Forferdelig

Harold

Bodde her 1 natt i juli 2023

10/10 – Utmerket

Klaus

Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i juli 2023

6/10 – Grei

STEPHANIE

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold
I reserved two rooms. The floors were dirty in both. We did have to change one room because the a/c wasn't working properly and the sofa bed was dirty. A hat and change fell out of it when we opened it which let us know it had not been cleaned. The staff was very friendly and the breakfast was decent.
Bodde her 1 natt i juli 2023