Fasade

Anmeldelser av The Hotel Windsor

5 out of 5
The Hotel Windsor
111 Spring Street, Melbourne, VIC

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 561 av totalt 1006 anmeldelser." "
Rangering på 8 − Bra. 285 av totalt 1006 anmeldelser." "
Rangering på 6 − Grei. 100 av totalt 1006 anmeldelser." "
Rangering på 4 − Dårlig. 40 av totalt 1006 anmeldelser." "
Rangering på 2 − Forferdelig. 20 av totalt 1006 anmeldelser." "

9,2/10

Renhold

9,2/10

Personale og service

8,2/10

Fasiliteter

8,2/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Magnus

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i januar 2024

8/10 – Bra

Rachel Lee Robinson and Andrew

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Love this property, so close to shopping, dining & MCG. Only issue we had was the $50 per night charge on our credit card, not a pending transaction, an actual charge that was refunded at checkout. This is unnecessary and a little annoying.
Bodde her 4 netter i april 2024

10/10 – Utmerket

Carrie

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I love the history!
Bodde her 1 natt i april 2024

10/10 – Utmerket

Joyce og Belmont

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Stay here every time I’m in Melbourne Beautiful old world hotel
Bodde her 2 netter i mars 2024
Svar fra David G A Perry den 20. apr. 2024
Dear Joyce,With thanks for your regular patronage and most kind consideration in recommending to readers.With thanks and very best wishes,DavidDavid G A PerryGeneral Manager

8/10 – Bra

SIMON

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Old feel
Bodde her 1 natt i april 2024
Svar fra David G A Perry den 20. apr. 2024
Dear Simone,We sure have.141 years and counting.Glad to see that your stay was enjoyable.With thanks and very best wishes,DavidDavid G A PerryGeneral Manager

8/10 – Bra

John

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice hotel. Had some trouble with Wifi but they addressed the issue.
Bodde her 1 natt i april 2024
Svar fra David G A Perry den 14. apr. 2024
Dear John,Delighted that you enjoyed your stay at The Windsor.Until next time my thanks and very best wishes,DavidDavid G A PerryGeneral Manager

10/10 – Utmerket

Gilbert og Dereel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

4/10 – Dårlig

Sam

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Very dirty. It was like they didn't own a vacuum. Also the room was not cleaned before we got into it and the ppl before left underwear in the room. Would never stay there again.
Bodde her 3 netter i mars 2024
Svar fra David G A Perry den 20. apr. 2024
Dear Sam,Sincerest apologies.We had nothing in our Daily Log on this which is no excuse for such a state of affairs - rather we could not have offered immediate assistance).Hoping to have an opportunity to leave you with memories more befitting The Windsor in future.With thanks for bringing this to our attention and with very best wishes,DavidDavid G A PerryGeneral Manager.

8/10 – Bra

Robert og Sssafras

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

8/10 – Bra

Liz

Reiste med partner
Loved that it was old and had so much history. A bit dated but good fun. Staff were great and very helpful
Bodde her 3 netter i april 2024
Svar fra David G A Perry den 11. apr. 2024
Dear Liz,Thanks for your kind words.Until next time, our thanks and best wishes,DavidDavid G A PerryGeneral Manager

6/10 – Grei

Anveeta

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Lack of business facilities, no 24 hour dining as would be expected in a 5 star hotel. Also lacks facilities to eat between resteraunt close and bar opening. Pretty dissapointing for a beautiful old lady.
Bodde her 2 netter i april 2024
Svar fra David G A Perry den 6. apr. 2024
Dear Anveeta,My apologies for no aligning expectations to experience.We endeavour to be as transparent as possible on this platform.Our Cricketers Bar serves Lunch and dinner daily, yet Room Service is limited.With thanks for the feedback,DavidDavid G A PerryGeneral Manager

10/10 – Utmerket

Maria

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024

6/10 – Grei

Maria

Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024

10/10 – Utmerket

Ni

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly and helpful stuff, beautiful building inside and outside. Great location, close to train and tram. Room is a bit old but clean. Poor sound insulation, can hear the hall and upstairs noise occasionally.
Bodde her 3 netter i mars 2024
Svar fra David G A Perry den 1. apr. 2024
Dear Guest,Thank you for your kind words and apologies for the disturbance.We shall endeavour to allocate a particularly quiet room in future.With sincere thanks and best wishes,DavidDavid G A PerryGeneral Manager

10/10 – Utmerket

Melinda

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely comfortable stay
Bodde her 2 netter i mars 2024
Svar fra David G A Perry den 1. apr. 2024
Dear Melinda,Perfect.With thanks and best wishes,DavidDavid G A PerryGeneral Manager

6/10 – Grei

Lee

Likte: Renhold og personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Dated
Bodde her 3 netter i mars 2024
Svar fra David G A Perry den 1. apr. 2024
Dear Lee,My thanks for the feedback.With very best wishes,DavidDavid G A PerryGeneral Manager

8/10 – Bra

James

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Even though the hotel has obviously seen better days, we liked everything about it except the shower! The shower in our room, unfortunately did not want to run at a comfortable temperature and was either too hot or too cold. Otherwise, we really liked the while ambience.
Bodde her 2 netter i mars 2024
Svar fra David G A Perry den 1. apr. 2024
Dear James,Thanks for your generous review.We shall check the mixer water valves in your room. Apologies for the inconvenience.With thanks and best wishes,DavidDavid G A PerryGeneral Manager

8/10 – Bra

Jennifer

Reiste med en gruppe
Likte: Personale og service
I love this hotel and this is not my first visit. I’ve stayed and even held events here. The Windsor hotel exudes atmosphere and you can feel the history but sadly it is clearly hard to maintain and sadly it is not as well kept as it used to be. Its location was perfect for my stay. The staff in the dining room were very helpful. I would stay again.
Bodde her 2 netter i mars 2024
Svar fra David G A Perry den 1. apr. 2024
Dear Jennifer,Thank you for your kind words.We shall continue our efforts to improve.With thanks and very best wishes,DavidDavid G A PerryGeneral Manager

10/10 – Utmerket

Nicole

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Absolutely amazing hotel, history, beauty and welcoming
Bodde her 4 netter i mars 2024
Svar fra David G A Perry den 26. mars 2024
Dar Nicole,Thank you.AMAZING!Unti next time, my thanks and best wishes,DavidDavid G A PerryGeneral Manager

10/10 – Utmerket

Julie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The property was older but elegant and well kept. They let me have early check in after a long international flight so I could sleep. I’m grateful they were happy to hold my luggage and get my room ready. Also, there’s a little breakfast/coffee shop just a block away. It was convenient to walk to the downtown area and a nice longer walk to the beautiful botanic gardens.
Bodde her 1 natt i mars 2024
Svar fra David G A Perry den 21. mars 2024
Dear Julie,Delighted that your stay at The Windsor was so enjoyable and served you well as a base for your Melbourne adventure.Thanks for sharing with readers.With thanks and very best wishes,DavidDavid G A PerryGeneral Manager

10/10 – Utmerket

Glen

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Gary

Likte: Personale og service og overnattingsstedets bygg og tilstand
Great location, the staff was excellent. The room was clean and the bed was superb.
Bodde her 2 netter i februar 2024
Svar fra David G A Perry den 4. mars 2024
Dear Gary,Delighted that your stay proved so enjoyable.With thanks and very best wishes,DavidDavid G A PerryGeneral Manager

10/10 – Utmerket

Susan

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I loved the charm of the hotel, beautiful elegant. The staff were very helpful and were very accommodating with any requests. We had room service and the food was excellent
Bodde her 10 netter i februar 2024
Svar fra David G A Perry den 4. mars 2024
Dera Susan,Perfect.Thanks for sharing with readers (who should be aware that Room Service is exclusively provided for dinner).Until next time my thanks and very best wishes,DavidDavid G A PerryGeneral Manager

10/10 – Utmerket

Taisei

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024

8/10 – Bra

Gian Enrico

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Struttura storica (che ha ospitato tanti VIP), ma ben tenuta. Molto apprezzato il concierge. Discreto il ristorante. Ubicato in zona centralissima.
Bodde her 5 netter i februar 2024

6/10 – Grei

Elyse

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 4 netter i februar 2024

8/10 – Bra

Bianca

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Good location .
Bodde her 2 netter i februar 2024

10/10 – Utmerket

sharon

Reiste med partner
Likte: Personale og service og fasiliteter
This is a wonderful classic old hotel. The breakfast was incredible. The staff were all terrific. But the randomly non-working lift was a huge problem. One out of the 2 lifts was broken our entire 4 night stay. The other lift often was not working. It cast a pall over what should have been a 5 star stay
Bodde her 4 netter i februar 2024
Svar fra David G A Perry den 25. feb. 2024
Dear Sharon,Apologies for one of our two lifts being Out of Service at such a busy time. This then kept some guests waiting a little too long for the one operating lift to reach them.Our Lift Company is hoping to have the problem fixed tomorrow.Really appreciate your kind words regarding the wonderful classic hotel with terrific staff and incredible breakfasts.With thanks and very best wishes,DavidDavid G A PerryGeneral Manager

10/10 – Utmerket

Tracey og Palmerston North

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful historic building and the biggest hotels room we could have expected. Excellent value for money and great location.
Bodde her 2 netter i februar 2024
Svar fra David G A Perry den 19. feb. 2024
Dear Tracey,Delighted that you enjoyed your stay.With thanks and very best wishes,DavidDavid G A PerryGeneral Manager

10/10 – Utmerket

Louise

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Brandon

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel. Great lounge. Great restaurant. High fives all around!
Svar fra David G A Perry den 9. feb. 2024
Dear Brandon,High Fives indeed.Thank you.With very best wishes,DavidDavid G A PerryGeneral Manager

10/10 – Utmerket

David

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Initially we were given probably the smallest room in the hotel with a small blocked out window. The second room had two small windows which were darkened and you couldn't look outdated. We asked for an upgrade and for an extra $30AUS x 4 nights we went for it. Got a huge room with large windows facing the Parliament building. Why couldn't they have offered it to us sooner! But a great stay in this older icon of a hotel. The only drawback was that the restaurant isn't open in the summer for dinner!
Bodde her 4 netter i februar 2024
Svar fra David G A Perry den 8. feb. 2024
Dear DavidThanks so much for the feedback.We try and describe all eight room and suite types accurately. Delighted we got expectations aligned. Our Cricketer's Bar is open for dinner each day and out group has some of Australia's best restaurants a short walk away.With thanks and very best wishes,DavidDavid G A PerryGeneral Manager

10/10 – Utmerket

Edward

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The history and ambience of the property.
Bodde her 8 netter i januar 2024
Svar fra David G A Perry den 9. feb. 2024
Dear Edward,Delighted that your stay proved so enjoyable.With very best wishes,DavidDavid G A PerryGeneral Manager

10/10 – Utmerket

Mike

Bodde her 4 netter i januar 2024

6/10 – Grei

Robyn

Reiste med familie
Likte: Renhold og personale og service
Staff put us in a terrible room -two small singles - one a squeaks bed every time you moved. 1 small window room had no fibres like shown in pictures. We had paid for a superior room. I complained to desk the next morning and they moved us to a king bed superior room which was much more like for like.
Bodde her 3 netter i februar 2024
Svar fra David G A Perry den 9. feb. 2024
Dear Robyn,Glad that we could find a solution for you.FYI - we have checked your original room and the beds are in excellent order.With very best wishes,DavidDavid G A PerryGeneral Manager

10/10 – Utmerket

David og BURLINGTON

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i januar 2024

10/10 – Utmerket

Bernard og Portland

Bodde her 5 netter i januar 2024

10/10 – Utmerket

Claudia og El Paso

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 5 netter i januar 2024

8/10 – Bra

Cecilia

Likte: Renhold, personale og service og fasiliteter
The first room I checked-in has a defective air conditioning unit. I was sweating badly and it was really hot when I came in. Called reception and maintenance came and opened the locked window and it was better. He tried to check things out, but to no avail. Then I was informed that they will transfer me. The room where I got transferred was far better, it has it's own remote control for the air conditioning unit. Sometimes the remote control worked and responded to my settings. I suspected it was programmed at certain times. It got hotter or colder at times and I cannot control or amend the settings. Aside from this, my stay was great. Thank you.
Bodde her 5 netter i januar 2024
Svar fra David G A Perry den 5. feb. 2024
Dear Cecilia,Thank you.Unti next time, our thanks and very best wishes,DavidDavid G A PerryGeneral Manager

10/10 – Utmerket

Shane

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I could not have asked for a more friendly or helpful staff. My stay was a real "experience" and I don't use that term lightly. The hotel has a charm all if it's own that simply cannot be replicated with a modern hotel.
Bodde her 1 natt i januar 2024
Svar fra David G A Perry den 9. feb. 2024
Dear Shane,Hard to beat that.Thank you.With very best wishes,DavidDavid G A PerryGeneral Manager

10/10 – Utmerket

Dr. Adrian

Nice old, classy hotel. Great high tea.
Bodde her 4 netter i januar 2024
Svar fra David G A Perry den 9. feb. 2024
Dear Dr Adrian,Perfect.With very best wishes,DavidDavid G A PerryGeneral Manager

10/10 – Utmerket

Chloe og LANE COVE

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I always try to stay at The Windsor whenever I go to Melbourne. I do realise that the property is heritage listed, but the rooms and general areas are looking tired. It could do with a bit of brightening up.
Bodde her 3 netter i januar 2024
Svar fra David G A Perry den 12. feb. 2024
Dear Chloe,Thanks for the loyal patronage over the years.Your feedback is noted with appreciation.'Brightening up' is actually being discussed!With very best wishes,DavidDavid G A PerryGeneral Manager

8/10 – Bra

Terry

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i januar 2024

10/10 – Utmerket

Bruce

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
lovely historic site
Bodde her 4 netter i januar 2024
Svar fra David G A Perry den 12. feb. 2024
Dear Bruce,Thank you.With very best wishes,DavidDavid G A PerryGeneral Manager

10/10 – Utmerket

Carol

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
All was very good
Bodde her 2 netter i januar 2024
Svar fra David G A Perry den 27. jan. 2024
Dear Carol,Excellent.With thanks,DavidDavid G A PerryGeneral Manager

8/10 – Bra

Douglas

Reiste med partner
Likte: Overnattingsstedets bygg og tilstand
Internet was very weak and slow. Didn’t like the fact that I was charged 1.3 percent for using a credit card. Also not happy to have 150 deposit. This is a top end hotel and that was a surprise.
Bodde her 3 netter i januar 2024
Svar fra David G A Perry den 26. jan. 2024
Dear Douglas,Appreciate the feedback.We endeavour to make payment details very clear on the platform.The 50 per day pre authorisation is to cover incidental spend. We simply ask your bank to hold those funds and release them back into your account on departure if you have not charged anything t your room or suite. This can take three business days for our bank to do this.We shall check the internet connectivity in your room.With very best wishes,DavidDavid G A PerryGeneral Manager

10/10 – Utmerket

Suzanne

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We love staying at the Windsor - the old world charm is beautiful. Staff are absolutely lovely - especially the lady who delivered our room service!
Bodde her 2 netter i januar 2024
Svar fra David G A Perry den 25. jan. 2024
Dera Suzanne,We love welcoming you both back.It was with great pleasure that I have passed on your kind words to our team and the lady who served you your room service dinner.Until next time, our very best wishes,DavidDavid G A PerryGeneral Manager

10/10 – Utmerket

Clint

Bodde her 2 netter i januar 2024

10/10 – Utmerket

ROBIN

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Our suite on 4th floor was very comfortable .
Bodde her 3 netter i januar 2024
Svar fra David G A Perry den 22. jan. 2024
Dear Robyn,A suite on our top floor sounds divine.Until next time, my thanks and very best wishes,DavidDavd G A PerryGeneral Manager

10/10 – Utmerket

Gabriel

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Outstanding building, because it’s quite old there were a few squeaky floor boards but that’s the character. Staff were wonderful and some historic elements!
Bodde her 4 netter i januar 2024
Svar fra David G A Perry den 21. jan. 2024
Dear Gabriel,Thank you.The pleasure of your company was ours.We are addressing any squeaky floorboards. Apologies for the inconvenience.With very best wishes,DavidDavid G A PerryGeneral Manager