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Anmeldelser av Portsea Village Resort

4 out of 5
Portsea Village Resort
3765 Point Nepean Road, Portsea, VIC

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 51 av totalt 96 anmeldelser." "
Rangering på 8 − Bra. 34 av totalt 96 anmeldelser." "
Rangering på 6 − Grei. 6 av totalt 96 anmeldelser." "
Rangering på 4 − Dårlig. 4 av totalt 96 anmeldelser." "
Rangering på 2 − Forferdelig. 1 av totalt 96 anmeldelser." "

8,8/10

Renhold

8,6/10

Personale og service

8,8/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

7,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Brenton

Likte: Fasiliteter
Awesome
Bodde her 2 netter i november 2023
Svar fra Jo den 2. des. 2023
Hi BrentonThank you for your kind review. We look forward to seeing you in the future.Kind regardsJo

10/10 – Utmerket

YL

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i juni 2023
Svar fra Jo den 4. juli 2023
Thank you for your review. We are glad you enjoyed your visit to Portsea Village Resort and look forward to seeing you in the future.Kind regardsJo

10/10 – Utmerket

Terrence

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Thank you
Bodde her 3 netter i april 2023
Svar fra Jo den 16. mai 2023
Hi TerrenceThank you for your kind words. Please do not hesitate to contact us if you would like to check availability in the future.Kind regardsJo Higgins

8/10 – Bra

SANDY

Reiste med partner
Likte: Renhold og personale og service
This property is in a very good location. The room was satisfactory except that it did not have a table and chairs. Essentially it was a bedroom with very limited space. But, everything else was excellent. Staff were excellent. They were very friendly and professional.
Bodde her 3 netter i februar 2023
Svar fra Jo den 3. mars 2023
Hi Sandy Thank you for your review. We do have a variety of accommodation available. Our king superior rooms are suitable for quick stays for the budget conscious. Our one bedroom apartments are fully self contained and have balconies overlooking our pool and courtyard and may be more suitable if you stay with us again. Kind regardsJo

10/10 – Utmerket

Matthew

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Customer service was really good. The staff were lovely and particular Ange who made our stay very pleasant. Thank you.
Bodde her 2 netter i februar 2023
Svar fra Jo den 16. feb. 2023
Thank you much for your kind words.We look forward to seeing you again in the future.

10/10 – Utmerket

Janine

Likte: Renhold, personale og service og fasiliteter
Staff extremely friendly and helpful.
Bodde her 2 netter i februar 2023
Svar fra Jo den 16. feb. 2023
Thank you for your kind words.We look forward to welcoming you in the futue.

10/10 – Utmerket

Shishan

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
it has a great location connecting to pier, fishing site, national park, nice cafe and bus stop. The village offers you a sunshine and leafy living environment. You will love to stay for a long weekend.
Svar fra Angela den 23. des. 2022
Good morning Shishan, thank you so much for this great review. It was lovely to have you stay here with us. We hope to see you again in the future. Kind regards, Angela Goodwin.

6/10 – Grei

Alicia

Reiste med familie, Reiste med en gruppe
Likte: Fasiliteter
The property was in a great location. The main areas were locked when reception closed so there wasn’t very much communal space. If you are going to put people in a one bedroom no balcony room then at least have communal areas accessible.
Bodde her 2 netter i august 2022

10/10 – Utmerket

Christine

Reiste med familie
Likte: Renhold og personale og service
Great location and facilities. The staff are exceptional, friendly and always helpful.
Bodde her 2 netter i juni 2022
Svar fra Jo den 13. juni 2022
Hi Christine A pleasure having your family stay. Kind regards Jo

10/10 – Utmerket

Karen

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location, safe and quiet. Staff friendly and helpfull.
Bodde her 2 netter i april 2022
Svar fra Jo den 9. apr. 2022
Hi Karen Thank you for your review. We are glad you enjoyed your stay. Kind regards

10/10 – Utmerket

Jessica

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Charming, quiet, seaside and homely.
Bodde her 2 netter i mars 2022
Svar fra Jo den 1. apr. 2022
Hi Jessica Thank you for your kind comments. We look forward to hosting you another time in the future. Kind regards JoHiggins

6/10 – Grei

David

Reiste med partner
Likte: Renhold og personale og service
Very small room and was not cleaned at all during our stay. Looked under the bed and found rubbish left from previous guest....
Bodde her 2 netter i mars 2022

4/10 – Dårlig

Verifisert reisende

Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
very small and uncomfortable room.
Bodde her 2 netter i mars 2022
Svar fra Jo den 13. mars 2022
Dear Guest Thank you for your feedback. Our king superior rooms are compact and are perfect for short overnight stays. Our one, two and three bedroom apartments are very spacious and much more suited to longer stays. Please do not hesitate to contact us if you require any further information. Kind regards

8/10 – Bra

Juliet

Reiste med en gruppe
Likte: Renhold, personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
Restaurant and bar closed till the end of the week. Despite big sign outside advertising dinner and happy hour. Very misleading. The gardens were well looked after. Pool area was great. Rooms tired. Aircon not able to be used at night as pump noisy. Dryer broken. Staff lovely
Bodde her 2 netter i februar 2022
Svar fra Jo den 13. mars 2022
Dear Guest We do appreciate your feedback and always endeavouring to improve our customers experience. the restaurant is a separate business to our accommodation. Thank you for drawing attention to the dryer malfunction - it has been replaced with a new dryer. Kind regards Jo Higgins

10/10 – Utmerket

JodiAnne

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay, easy checkin. Great apartment. Would loved to haver stayed longer.
Bodde her 1 natt i juni 2021

8/10 – Bra

Melissa

Reiste med familie og små barn
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Parking was undercover and secure. Hotel was across the road from the ocean and walking distance to a few cafes and portsea hotel.Hotel was clean and modern. King superior room was very small 12sqm. Most restaurants and shops were closed as we stayed on a Monday.
Bodde her 1 natt i januar 2021

10/10 – Utmerket

James

Likte: Renhold og romkomfort
Staff were amazing!!!
The hotel experience was amazing, greeted by very welcoming staff. The room was excellent and well presented. We will be back!!!!😊
Bodde her 2 netter i juni 2020

10/10 – Utmerket

Jrod og Melbourne

Likte: Renhold og fasiliteter
Excellent location, heated pools for winter, friendly staff, great for families. What's not to like?
Bodde her 1 natt i juni 2020

10/10 – Utmerket

Rose

Reiste med en gruppe
Likte: Renhold og romkomfort
Amazing stay
Had an amazing stay once again! Booked 2 bedroom family apartment. Very spacious, clean, modern and compfy furniture. Had everything we needed. Restaurant was also great too. Will be back again for sure. Great staff and customer service
Bodde her 2 netter i juni 2020

8/10 – Bra

Sandy og Melbourne

Reiste med en gruppe
Likte: Renhold og fasiliteter
My room was very small along with the indoor pool. Great customer service.
Bodde her 1 natt i juni 2020

8/10 – Bra

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location and very clean. Staff were very friendly. Restaurant food was well prepared.
Bodde her 2 netter i februar 2020

8/10 – Bra

Verifisert reisende

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2019

8/10 – Bra

NEIL

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2019

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Personale og service
Bodde her 1 natt i desember 2019

8/10 – Bra

nicholas

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2019

8/10 – Bra

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The 2 bedroom apartment was very spacious and well equipped. It’s in a great location across from the Portsea pub.
Bodde her 2 netter i november 2019

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fantastic location, friendly and helpful staff. great views and enjoyable evening in the restaurant
Bodde her 1 natt i oktober 2019

8/10 – Bra

Barbara

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Portsea stay
Friendly staff, great pool area. Quiet location perfect for a family trip.
Bodde her 1 natt i oktober 2019

10/10 – Utmerket

Marc

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great property in a great location. Was upgraded on checkin and had an apartment overlooking the beach
Bodde her 1 natt i oktober 2019

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2019
Svar fra Jenny den 16. okt. 2019
Thank you for your review. We are glad you enjoyed your stay with us and we look forward to seeing you again in the future.

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful aspect of the apartment plus it was large and spacious. It was a shame we could not spend more time.
Bodde her 1 natt i oktober 2019
Svar fra JD den 9. okt. 2019
Thank you for your review and we are glad that you enjoyed your stay.

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold
Great service on check in and perfect location will definitely come back
Bodde her 1 natt i september 2019
Svar fra Reception den 9. okt. 2019
Thank you for your review, we are glad you enjoyed your stay.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2019
Svar fra Reception den 9. okt. 2019
Thank you for your review, we are glad you enjoyed your stay.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i august 2019
Svar fra Reception den 9. okt. 2019
Thank you for your review, we are glad you enjoyed your stay.

4/10 – Dårlig

Verifisert reisende

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We tried ringing reception for over half an hour and then we tried the main number. We had no answer. Very disappointed with service. We had to go down to reception to ask for room service. The bed was just 2 beds pushed together with a great big lump in the middle. Not comfortable at all. When we checked out the receptionist didn’t even bother to ask how our stay was. We will never go back.
Bodde her 1 natt i august 2019
Svar fra Reception den 9. okt. 2019
We apologise that reception didnt get back to you as we had an extremely busy night that night. Our beds are King zip beds which you will find in most large accommodation venues as this way they can be versatile. Thank you for your review.

10/10 – Utmerket

Benji

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Had everything you could want here and close to the water and the restaurant was amazing food
Bodde her 2 netter i august 2019
Svar fra Jen den 21. aug. 2019
We are pleased that you enjoyed your stay. We look forward to seeing you again soon.

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location and amenities. Close to beach good location. But very dusty smell and thick dust behind bedside draws. I pulled draws out to plug phone charger in and there was thick dust on floor and a few spider webs, causing me to cough and sneeze.
Bodde her 2 netter i august 2019
Svar fra Jen den 21. aug. 2019
Thank you for your feedback which will be passed on to our housekeeping staff.

8/10 – Bra

Verifisert reisende

Likte: Overnattingsstedets bygg og tilstand og romkomfort
Winter weekend away
Rooms were good size and comfortable. Close to Point Nepean National Park. Location just across from Pier. I thought it was overpriced. Did not enjoy their Restaurant.
Bodde her 2 netter i juli 2019
Svar fra JD den 21. aug. 2019
Thank you for staying with us at Portsea Village. We are sorry that you didn't enjoy our restaurant. We would appreciate a bit more feedback so that we could look at ways to improve. Thank you

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Grate location, good facilities and 2 bedroom apartment very spacious, would highly recommend.
Bodde her 1 natt i juli 2019
Svar fra JD den 21. aug. 2019
We are pleased that you enjoyed your stay. We look forward to seeing you again soon.

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Love everything about Portsea Resort. Location, staff and the facilities.
Bodde her 2 netter i mai 2019

8/10 – Bra

Shing Ka

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great place
very nice stay, great area. but if you need to have something for lunch/dinner, you will need to travel back to the city. Their restaurant not open everyday.
Bodde her 1 natt i april 2019

10/10 – Utmerket

Verifisert reisende

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great service... food and drinks on site... fun location ....
Bodde her 3 netter i april 2019

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2019

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
環境超好的
Bodde her 1 natt i februar 2019

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2019

10/10 – Utmerket

Verifisert reisende

Likte: Renhold og overnattingsstedets bygg og tilstand
Great location and facilities regardless of the weather
Bodde her 2 netter i desember 2018
Svar fra JD den 18. des. 2018
Thank you for your review. We are glad you enjoyed your stay.

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The service in the restaurant was excellent, the food delicious and overall presentation great
Bodde her 1 natt i desember 2018
Svar fra JD den 18. des. 2018
Thank you for your comments on our restaurant. We'd love to see you back again soon!

8/10 – Bra

Greg

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2018
Svar fra JD den 18. des. 2018
Thank you for your review.

8/10 – Bra

Verifisert reisende

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2018
Svar fra Customer Service den 21. nov. 2018
Thank you for your review

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2018
Svar fra Customer Servie den 21. nov. 2018
Thank you for your review