Eksteriør

Anmeldelser av Pan Pacific Melbourne

5 out of 5
Pan Pacific Melbourne
2 Convention Centre Place, South Wharf, VIC

Anmeldelser

9,2

Fantastisk

Rangering på 10 − Utmerket. 716 av totalt 1006 anmeldelser." "
Rangering på 8 − Bra. 199 av totalt 1006 anmeldelser." "
Rangering på 6 − Grei. 64 av totalt 1006 anmeldelser." "
Rangering på 4 − Dårlig. 19 av totalt 1006 anmeldelser." "
Rangering på 2 − Forferdelig. 8 av totalt 1006 anmeldelser." "

9,2/10

Renhold

9,4/10

Personale og service

9,2/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i september 2019
Svar fra Pan Pacific Melbourne den 11. sep. 2019
Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Craig Bonnor General Manager Pan Pacific Melbourne

10/10 – Utmerket

Melinda og Morwell

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
As usual beautiful stay, place is immaculate. Bath was the best! Would be good to see bottled water in rooms.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Phil og Winmalee

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful property. As it should be for the 5 star rating and price
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Daniele og Enmore

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great stay
Bodde her 5 netter i mai 2024

10/10 – Utmerket

Alexandra

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024
Svar fra Pan Pacific Melbourne den 21. mai 2024
Dear Alexandra,Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne

8/10 – Bra

Ashok

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Overall it is fine.
Bodde her 5 netter i mai 2024
Svar fra Pan Pacific Melbourne den 20. mai 2024
Dear Ashok,Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne

8/10 – Bra

Jago

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good price clean and great staff
Bodde her 2 netter i mai 2024
Svar fra Pan Pacific Melbourne den 9. mai 2024
Dear Jago,Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them.The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne

10/10 – Utmerket

Cath

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very much enjoyed our overnight stay. We booked a standard room, so we were very pleasantly surprised to have a wonderful view of the river complete with fireworks display. Courteous and attentive staff were also a highlight.
Bodde her 1 natt i mai 2024
Svar fra Pan Pacific Melbourne den 6. mai 2024
Dear Cath,Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them.The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne

8/10 – Bra

My Hong

Reiste med familie og små barn, Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Fasiliteter
Great place to stay, however bit dated. The restaurant can take awhile for food to come out. Our food took almost 1 hour.
Bodde her 3 netter i april 2024
Svar fra Pan Pacific Melbourne den 30. apr. 2024
Dear My Hong,Thank you very much for posting a review on your recent stay at Pan Pacific Melbourne.As part of the Pan Pacific brand, we are passionate about delivering exceptional guest experiences and I was delighted to learn that you were very happy with our service.However, I have noted your experience at our restaurant. We sincerely regret the inconvenience and disappointment caused. Please be assured we are addressing your comments to prevent any such repetition in the future for our guests' best interest and to ensure that our guests' experience is of the quality that is expected of the Pan Pacific brand.The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne

10/10 – Utmerket

Jesse

Bodde her 1 natt i april 2024
Svar fra Pan Pacific Melbourne den 20. mai 2024
Dear Jesse,Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne

10/10 – Utmerket

Emere

Bodde her 3 netter i april 2024
Svar fra Pan Pacific Melbourne den 21. mai 2024
Dear Emere,Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne

8/10 – Bra

Liu

Likte: Renhold
A little bit old
Bodde her 3 netter i april 2024
Svar fra Pan Pacific Melbourne den 29. apr. 2024
Dear Liu,Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne

8/10 – Bra

Gregory

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location
Bodde her 4 netter i april 2024
Svar fra Pan Pacific Melbourne den 26. apr. 2024
Dear Gregory,Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.We are indeed superbly located next to the Melbourne Convention & Exhibition Centre and DFO, close to free tram stops and the entertainment precinct. I am very pleased you find it extremely convenient.The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne

8/10 – Bra

Xuefeng

Reiste med familie
Likte: Renhold og personale og service
Super comfortable bed. Block out blind is amazing. DFO just downstairs and lots of food places.
Bodde her 3 netter i april 2024
Svar fra Pan Pacific Melbourne den 15. apr. 2024
Dear Xue Feng,Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.We are are indeed superbly located next to DFO and Melbourne Convention & Exhibition Centre, close to free tram stops and the entertainment precinct. I am very pleased you find it extremely convenient.The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne

6/10 – Grei

Phil

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Hotel location is perfect for seeing the attractions. Missing coffee in room is an issue.
Bodde her 3 netter i april 2024
Svar fra Pan Pacific Melbourne den 15. apr. 2024
Dear Phil,Thank you very much for posting a review on your recent stay at Pan Pacific Melbourne.As part of the Pan Pacific brand, we are passionate about delivering exceptional guest experiences and I was delighted to learn that you were happy with our service.We are indeed superbly located next to the Melbourne Convention & Exhibition Centre and DFO, close to free tram stops and the entertainment precinct. I am very pleased you find it extremely convenient.However, I have noted your comments on the lack of coffee in your room. We sincerely regret the inconvenience and disappointment caused. Please be assured we are addressing your comments to prevent any such repetition in the future for our guests' best interest and to ensure that our guests' experience is of the quality that is expected of the Pan Pacific brand.The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne

10/10 – Utmerket

nga yee

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I booked this hotel because it was a meeting point of day tours, it was convenient for day tour The staffs were helpful, I arrived at 8:45,and asked for early check in due to the early flight, with the help of the lobby staffs ,we finally checked in at 10:30 Although not bottle waters provided, There was a water machine at the lobby provided hot and cool water. The Room was clean and comfortable. I will choose this hotel next time I come melbourne
Svar fra Pan Pacific Melbourne den 15. apr. 2024
Dear Nga Yee,Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them.The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne

10/10 – Utmerket

Umeshkumar og Bronx

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location and close to everything!
Bodde her 5 netter i april 2024
Svar fra Pan Pacific Melbourne den 15. apr. 2024
Dear Umeshkumar,Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.We are indeed superbly located next to the Melbourne Convention & Exhibition Centre and DFO, close to free tram stops and the entertainment precinct. I am very pleased you find it extremely convenient.The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne

10/10 – Utmerket

Erin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location next to convention center and river walk with restaurants and shops.
Bodde her 2 netter i april 2024
Svar fra Pan Pacific Melbourne den 12. apr. 2024
Dear Erin,Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.We are indeed superbly located next to the Melbourne Convention & Exhibition Centre and DFO, close to free tram stops and the entertainment precinct. I am very pleased you find it extremely convenient.The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne

8/10 – Bra

Hoi Hin

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Away from the free tram zone maybe the worst you can say about it. Being close to the casino and the relatively quiet surroundings may make you feel a bit unsecured when returning late night. Other than those, the hotel itself is second to none with the spacious, tidy room. A bath tub will please a lot who wants more than just a quick shower before bed, and if you are visiting for exhibition, the Convention and exhibition Centre is just next door.
Bodde her 4 netter i april 2024
Svar fra Pan Pacific Melbourne den 11. apr. 2024
Dear Hoi Hin,Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.We are indeed superbly located next to the Melbourne Convention & Exhibition Centre. I am very pleased you find it extremely convenient.The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne

10/10 – Utmerket

Ding Xiong Melvin

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Awesome stay
Svar fra Pan Pacific Melbourne den 8. apr. 2024
Dear Melvin,Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne

10/10 – Utmerket

Gloria

Bodde her 2 netter i mars 2024
Svar fra Pan Pacific Melbourne den 26. apr. 2024
Dear Gloria,Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne

10/10 – Utmerket

Sandra

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Beautiful property with lovely staff. We were upgraded to a city view room which was really nice, especially at night.
Bodde her 1 natt i april 2024
Svar fra Pan Pacific Melbourne den 8. apr. 2024
Dear Sandra,Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them.The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne

8/10 – Bra

Rebecca og Melbourne

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The gentleman who looked after our bags was the best person at the place the staff on the desk at reception were pathetic had no idea
Bodde her 1 natt i mars 2024
Svar fra Pan Pacific Melbourne den 1. apr. 2024
Dear Rebecca,Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to our Concierge team.However, I have noted your comments on our Reception team. We sincerely regret the inconvenience and disappointment caused. Please be assured we are addressing your comments to prevent any such repetition in the future for our guests' best interest and to ensure that our guests' experience is of the quality that is expected of the Pan Pacific brand.The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne

10/10 – Utmerket

Elena

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location, beautiful hotel!
Bodde her 3 netter i februar 2024
Svar fra Pan Pacific Melbourne den 27. mars 2024
Dear Elena,Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.We are indeed superbly located next to the Melbourne Convention & Exhibition Centre and DFO, close to free tram stops and the entertainment precinct. I am very pleased you find it extremely convenient.The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne

10/10 – Utmerket

Aaron

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing staff, beautiful facilities. One of my favourite hotels to stay at in Melbourne. Can’t wait to come back.
Bodde her 5 netter i mars 2024
Svar fra Pan Pacific Melbourne den 27. mars 2024
Dear Aaron,Thank you very much for posting a review on your recent stay at Pan Pacific Melbourne.As part of the Pan Pacific brand, we are passionate about delivering exceptional guest experiences and I was delighted to learn that you were very happy with our service.It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them.The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne

8/10 – Bra

Hemant

Reiste med familie
Likte: Personale og service og overnattingsstedets bygg og tilstand
Staff didn’t tell you even the small drinks like coke and water weren’t even complementary. They charge you for that without giving proper information.
Bodde her 3 netter i mars 2024
Svar fra Pan Pacific Melbourne den 27. mars 2024
Dear Hemant,Thank you very much for posting a review on your recent stay at Pan Pacific Melbourne.As part of the Pan Pacific brand, we are passionate about delivering exceptional guest experiences and I was delighted to learn that you were happy with our service.However, I have noted your comments on charge for the drinks. We sincerely regret the inconvenience and disappointment caused. Please be assured we are addressing your comments to prevent any such repetition in the future for our guests' best interest and to ensure that our guests' experience is of the quality that is expected of the Pan Pacific brand.I greatly appreciate your feedback as your views enable us to monitor our guests' needs and expectations, and help us evaluate the standard of our services and facilities.Once again, please accept our deepest regret. We do hope we will have the pleasure of welcoming you back in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne

8/10 – Bra

daniel

Bodde her 2 netter i mars 2024
Svar fra Pan Pacific Melbourne den 1. apr. 2024
Dear Daniel,Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne

10/10 – Utmerket

Craig

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location, clean, good value for money.
Bodde her 2 netter i mars 2024
Svar fra Pan Pacific Melbourne den 27. mars 2024
Dear Craig,Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.We are indeed superbly located next to the Melbourne Convention & Exhibition Centre and DFO, close to free tram stops and the entertainment precinct. I am very pleased you find it extremely convenient.The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne

10/10 – Utmerket

Nicole

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 6 netter i februar 2024
Svar fra Pan Pacific Melbourne den 7. mars 2024
Dear Nicole,Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne

10/10 – Utmerket

Linda

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Next door to conf center where I was working. Good restos nearby. Easy transport. The concierge Mark went out of his way to assist multiple times
Bodde her 5 netter i februar 2024
Svar fra Pan Pacific Melbourne den 4. mars 2024
Dear Linda,Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to Mark.We are indeed superbly located next to the Melbourne Convention & Exhibition Centre and DFO, close to free tram stops and the entertainment precinct. I am very pleased you find it extremely convenient.The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne

8/10 – Bra

Chen Yeong Wilson

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Pan Pacific Melbourne den 29. feb. 2024
Dear Wilson,Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne

10/10 – Utmerket

Scott

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Brilliant Hotel, staff are very friendly and helpful. Great location
Bodde her 1 natt i februar 2024
Svar fra Pan Pacific Melbourne den 27. feb. 2024
Dear Scott,Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them.We are indeed superbly located next to the Melbourne Convention & Exhibition Centre and DFO, close to free tram stops and the entertainment precinct. I am very pleased you find them extremely convenient.The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Weekend getaway.
We have stayed at the Pan Pacific many times and love this hotel. Always our first choice when visiting Melbourne. Staff are always polite and friendly. However, over our last 2 stays one in January and this weekend we have noticed the attention to detail isn’t as good as could be and that the cleaning of rooms needs to be improved. Also we always loved the availability of ice machine on each floor and on both our recent stays on different floors the machines weren’t working. Hoping these services will be sorted and we can continue to have an enjoyable stay at our favourite hotel.
Bodde her 1 natt i februar 2024
Svar fra Pan Pacific Melbourne den 27. feb. 2024
Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them.However, I have noted your comments on housekeeping and the ice machines. We sincerely regret the inconvenience and disappointment caused. Please be assured we are addressing your comments to prevent any such repetition in the future for our guests' best interest and to ensure that our guests' experience is of the quality that is expected of the Pan Pacific brand.The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne

8/10 – Bra

Robert

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good location Disappointing that these places find it necessary to double the price of rooms just because there is a lot on over the weekend.
Bodde her 2 netter i februar 2024
Svar fra Pan Pacific Melbourne den 26. feb. 2024
Dear Robert,Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.We are indeed superbly located next to the Melbourne Convention & Exhibition Centre and DFO, close to free tram stops and the entertainment precinct. I am very pleased you find it extremely convenient.The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne

10/10 – Utmerket

Stuart

The staff at the Pan Pacific were awesome. We had an excellent stay there. We will return.
Bodde her 2 netter i februar 2024
Svar fra Pan Pacific Melbourne den 26. feb. 2024
Dear Stuart,Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them.The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral MangerPan Pacific Melbourne

8/10 – Bra

Janelle

Reiste med familie og små barn
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
Walking distance
Bodde her 1 natt i februar 2024
Svar fra Pan Pacific Melbourne den 26. feb. 2024
Dear Janelle,Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.We are indeed superbly located next to the Melbourne Convention & Exhibition Centre and DFO, close to free tram stops and the entertainment precinct. I am very pleased you find it extremely convenient.The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne

10/10 – Utmerket

Kira

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing service as always especially the extra touches for our anniversary. Unfortunately the bathroom floor was grotty, however the bed and room was so comfortable and modern
Bodde her 1 natt i februar 2024
Svar fra Pan Pacific Melbourne den 26. feb. 2024
Dear Kira,Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.However, I have noted your comments on the bathroom floor. We sincerely regret the inconvenience and disappointment caused. Please be assured our Director of Rooms is addressing your comments to prevent any such repetition in the future for our guests' best interest and to ensure that our guests' experience is of the quality that is expected of the Pan Pacific brand.The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne

10/10 – Utmerket

Daniela

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i februar 2024
Svar fra Pan Pacific Melbourne den 26. feb. 2024
Dear Daniela,Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne

8/10 – Bra

Emma

Likte: Renhold og personale og service
Staff were friendly and helpful. Carpet in room was very worn. Linen (towels particularly) were quite old and worn.
Svar fra Pan Pacific Melbourne den 23. feb. 2024
Dear Emma,Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them.The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne

10/10 – Utmerket

Clare

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Friendly staff, clean, easy parking
Bodde her 1 natt i februar 2024
Svar fra Pan Pacific Melbourne den 20. feb. 2024
Dear Clare,Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them.The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne

10/10 – Utmerket

Luke

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place to stay, staff really friendly
Bodde her 3 netter i februar 2024
Svar fra Pan Pacific Melbourne den 20. feb. 2024
Dear Luke,Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them.The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne

10/10 – Utmerket

Jason

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location , easy parking. staff were very nice.
Bodde her 1 natt i februar 2024
Svar fra Pan Pacific Melbourne den 20. feb. 2024
Dear Jason,Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of great satisfaction with our hotel's standard of service.It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them.We are indeed superbly located next to the Melbourne Convention & Exhibition Centre and DFO, close to free tram stops and the entertainment precinct. I am very pleased you find it extremely convenient.The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne

10/10 – Utmerket

Graham

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent Hotel
A great hotel in a great location. From the welcome kerbside until we left the staff were exceptionally welcoming and helpful.
Bodde her 2 netter i februar 2024
Svar fra Pan Pacific Melbourne den 21. feb. 2024
Dear Graham,Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them.We are indeed superbly located next to the Melbourne Convention & Exhibition Centre and DFO, close to free tram stops and the entertainment precinct. I am very pleased you find it extremely convenient.The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne

6/10 – Grei

Peter

Likte ikke: Overnattingsstedets bygg og tilstand
Nur Mittelklasse
Frühstück sowohl in der Lounge als auch im Restaurant nicht besonders gut. In der Lounge kein Afternoon Tea, nur am Sam und Sonntags. Toilette in der Panorama Suite alt und kein Wasserklosett
Bodde her 2 netter i februar 2024
Svar fra Pan Pacific Melbourne den 14. feb. 2024
Dear Peter,Thank you very much for posting a review on your recent stay at Pan Pacific Melbourne.As part of the Pan Pacific brand, we are passionate about delivering exceptional guest experiences and I was delighted to learn that you were happy with our service.However, I have noted your comments on breakfast. We sincerely regret the inconvenience and disappointment caused. Please be assured we are addressing your comments to prevent any such repetition in the future for or guests' best interest and to ensure that our guests' experience is of the quality that is expected of the Pan Pacific brand.The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne

8/10 – Bra

Marcelo

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i januar 2024
Svar fra Pan Pacific Melbourne den 12. feb. 2024
Dear Marcelo,Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne

10/10 – Utmerket

Troy

Reiste med familie
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Nice location on the River near numerous restaurants and the casino. Walkable go the CBD
Bodde her 2 netter i februar 2024
Svar fra Pan Pacific Melbourne den 12. feb. 2024
Dear Troy,Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of serviceWe are indeed superbly located next to the Melbourne Convention & Exhibition Centre and DFO, close to free tram stops and the entertainment precinct. I am very pleased you find it extremely convenient.The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne

4/10 – Dårlig

AIJUN

Bodde her 1 natt i februar 2024
Svar fra Pan Pacific Melbourne den 8. feb. 2024
Dear AijunThank you very much for posting a review on your recent stay at Pan Pacific Melbourne.As part of the Pan Pacific brand, we are passionate about delivering exceptional guest experiences and I was delighted to learn that you were happy with our service.The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Would 100% stay again!!
Our stay at Pan Pacific was amazing. Lovely friendly staff who went out of their way to make our visit perfect, the hotel room was clean, comfortable and the perfect base for our family holiday and the food at the restaurant downstairs was next level!! Dinner was just 10/10 and my daughter enjoyed the kids menu plus the activity book and pencils she received. and the buffet breakfast had everything you could ever think of and my daughter says the scrambled eggs were the best she's ever had.
Bodde her 1 natt i februar 2024
Svar fra Pan Pacific Melbourne den 6. feb. 2024
Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them.The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i januar 2024
Svar fra Pan Pacific Melbourne den 5. feb. 2024
Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne

10/10 – Utmerket

David Joseph

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very central for our needs.
Bodde her 2 netter i januar 2024
Svar fra Pan Pacific Melbourne den 5. feb. 2024
Dear David,Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.We are indeed superbly located next to the Melbourne Convention & Exhibition Centre and DFO, close to free tram stops and the entertainment precinct. I am very pleased you find it extremely convenient.The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future.Sincerely Yours,David TonkinGeneral ManagerPan Pacific Melbourne