Lobby
Sjekk tilgjengelighet

Anmeldelser av Lancemore Mansion Hotel Werribee Park

5 out of 5
Lancemore Mansion Hotel Werribee Park
Escarpment Road, Werribee South, VIC

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 446 av totalt 880 anmeldelser." "
Rangering på 8 − Bra. 284 av totalt 880 anmeldelser." "
Rangering på 6 − Grei. 96 av totalt 880 anmeldelser." "
Rangering på 4 − Dårlig. 37 av totalt 880 anmeldelser." "
Rangering på 2 − Forferdelig. 17 av totalt 880 anmeldelser." "

8,6/10

Renhold

8,6/10

Personale og service

8,2/10

Fasiliteter

8,2/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Carolyn

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Child friendly. Polite and accommodating staff. Beautiful surroundings.
Bodde her 1 natt i mars 2024
Svar fra Frances Te'o, Front Office Manager den 1. apr. 2024
Dear Carolyn,Thank you for your lovely feedback and we hope to welcome you back soon!Kind regards,

10/10 – Utmerket

Shannon

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing property, staff were polite and helpful. Great weekend away will certainly visit again.
Bodde her 1 natt i mars 2024
Svar fra Frances Te'o, Front Office Manager den 16. mars 2024
Dear Shannon,Thank you for your lovely feedback and we hope to welcome you back soon!Kind regards,

6/10 – Grei

Lisa

Bodde her 1 natt i februar 2024
Svar fra Frances Te'o, Front Office Manager den 17. mars 2024
Dear Lisa,Thank you for your rating. Please do not hesitate to contact us should you wish to share your stay experience with us.Kind regards,

8/10 – Bra

Janine

Reiste med partner
Likte: Renhold og personale og service
We had an enjoyable one-night stay at the property. We enjoyed the walk around the beautiful gardens and a swim and spa. The room is comfortable but quite small and outdated with no real window outlook. We enjoyed room service; the food was good, although when we went to order dessert at 9.45 pm, we were told the chefs had gone home, despite it saying that room service as available until 10.00 pm. The breakfast was lovely also; reasonable variety. The only other disappointment was the steam room; there is not a shared one; they are available in the females and males toilets. The one in the women's toilet is old and smelly and i couldn't get it to turn on??
Bodde her 1 natt i januar 2024

8/10 – Bra

Peter

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Frances Te'o, Front Office Manager den 24. mars 2024
Dear Peter,Thank you for your rating and we hope to welcome you back soon!Kind regards,

6/10 – Grei

Kylie

Likte: Renhold, personale og service og fasiliteter
Positives - garden surrounds are amazing. Pool was nice and big and clean. Negatives - Bed was wayyyy too soft. Bath/shower space pretty small, knocked elbows on the glass.
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Gerome

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Set in spectacular woods and parks half an hour away from Melbourne, the impressive three-level Heritage property of less than 100 rooms is reminiscent of Relais & Chateaux. Impeccable service standards and delivery.
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Marcela

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It's a beautiful building.
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Emma

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This place is magical. Forget the hustle and bustle - this is pure "almost off the grid" bliss. There's no shopping, or restaurants except what's in house. It's peaceful and quiet in a beautiful setting. I absolutely loved my stay. I look forward to the next one.
Bodde her 1 natt i januar 2024

4/10 – Dårlig

Adam

Reiste med partner
Likte: Renhold og personale og service
Pros: Beautiful grounds and surroundings Competent staff Cons: Very small, tired looking rooms Too soft beds (unless you like super soft) Limited and poor breakfast options Paper thin walls so can hear everything in the corridors It is not a 5 star hotel experience

8/10 – Bra

Tracy

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great experience
Great experience, room was very comfortable, breakfast was outstanding.
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Skye

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i desember 2023

8/10 – Bra

Kelly

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The rooms are extremely comfortable and the surroundings magnificent. The service was also excellent. Shame they don’t allow guests to access their own Netflix accounts and instead charge a fortune to watch a movie. Overall happy.
Bodde her 2 netter i desember 2023

8/10 – Bra

Jerome

Reiste med familie
Likte: Personale og service
The heritage room is quite small compared to other hotels of the same class. The garden is very nice and close to all the tourist attractions in Werribee. The cleanliness of the bathroom can be improved. Additionally there are no main lights except the side table lights, so it's a bit dark.
Bodde her 2 netter i desember 2023

6/10 – Grei

FIONA

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023

10/10 – Utmerket

Anita

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
really good friendly customer service and respect for privacy.
Bodde her 1 natt i november 2023

8/10 – Bra

Stephanie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The mansion is a beautiful place to stay, the grounds to walk around on and the building it’s self makes it feel like you’re back in time. The hertiage room is incredibly tiny, but does the trick if you’re only staying for one night. The restaurant Joseph’s was amazing for dinner and breakfast, though dinner options are very limited re: costs if you’re not wanting to spend a small fortune (ours was $278 for two people with a cocktail each!) the tour was a nice tough and Shadowfax winery is a short stroll from the mansion for a wine tasting.

10/10 – Utmerket

Tamara

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel and restaurant was booked as a 21st birthday celebration/gift. The staff made every effort to ensure that it was perfect in every way. So grateful.
Bodde her 1 natt i oktober 2023

8/10 – Bra

Robyn

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Best pool and best bed in the world and l have travelled far and wide. A little maintenance required around the property required, eg at the bottom of the pool pillars are rotting. Corridors needed vacuuming. But overall a beautiful relaxing stay.
Bodde her 2 netter i oktober 2023

2/10 – Forferdelig

Malcolm

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
A total rip-off. Terribly presented breakfast. When we booked they did not say it was through an agent, we changed part of the booking and could not get our money refunded. It is no good complaining about service as there is no service there. Cost us a fortune to stay there when they brag they are doing specials at the moment.
Bodde her 4 netter i september 2023

8/10 – Bra

Rebecca

Bodde her 1 natt i september 2023

10/10 – Utmerket

john

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i september 2023

10/10 – Utmerket

Sharyn

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very unique
Bodde her 1 natt i september 2023

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
A wonderful stay in the park…
Wonderful mansion. Very appreciated complimentary wine tasting and mansion visit. Room with spa bathtub was very big and fitted two in the tub but didn’t have a hair dryer. The room service was meant to be till 10pm but at 9.17pm they answered that because it was winter they had already closed the kitchen and kindly made 2 toasts and an ice cream. It would have been nicer to be informed at check-in.
Bodde her 1 natt i august 2023

6/10 – Grei

Fiona

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The Mansion Hotel is a lovely hotel in a beautiful location. The staff are very attentive and nothing is too much trouble. This is a historic property but it is beautiful and well kept. Unfortunately the lighting in our room was subpar, two small bedside lamps for a whole room. And sadly, despite being surrounded by beautiful parklands, the view out our window was of two industrial chimneys and a service yard, the lights from which shone through our blinds at night. On the plus side, the spa centre was lovely and we enjoyed our time there.
Bodde her 1 natt i juli 2023

6/10 – Grei

Cheryl

Likte: Renhold
Room was clean, very small
Bodde her 1 natt i juli 2023

6/10 – Grei

Ernst

Reiste med familie
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
This "5 Star" hotel is more like a Motel. Very ordinary bedroom, bathroom and breakfast area.
Bodde her 3 netter i juni 2023

10/10 – Utmerket

Vicki

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The property is lovely the restaurant is too expensive but the food is really nice the stand out is the staff they are all so professional personable polite and friendly nothing is too much trouble they really make you feel at home in particular Victor at the restaurant is wonderful and treats you with such curtesy and is so efficient he is a real asset to the property
Bodde her 2 netter i mai 2023

2/10 – Forferdelig

Ken

Bodde her 1 natt i mars 2023

10/10 – Utmerket

Kat

Likte: Personale og service og overnattingsstedets bygg og tilstand
The facilities were amazing
Bodde her 2 netter i mars 2023

8/10 – Bra

Selma og St Kilda East

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2023

10/10 – Utmerket

Anita

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2023

10/10 – Utmerket

Herman

Bodde her 1 natt i februar 2023

10/10 – Utmerket

Bev

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We so loved the grounds and the Weribee Mansion and Farm as well as the fact that the Park zoo and Shadowfax winery were within walking distance. It was also great having the pool and pool table!
Bodde her 2 netter i februar 2023

10/10 – Utmerket

Karen

Bodde her 1 natt i januar 2023

8/10 – Bra

Ainslee

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice breakfast, great facilities and plenty of things to do nearby. The room was a bit small and we did notice an odd mustysmell in our room and in the snooker room.
Bodde her 1 natt i januar 2023

8/10 – Bra

Annie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Will definitely stay again
Bodde her 2 netter i januar 2023

4/10 – Dårlig

Kayla

Likte: Renhold
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Settled in beautiful gardens, you’ll be able to relax and enjoy some nice walks. Unfortunately half the gardens were closed as they set up for an event. The hotel, however, is completely overpriced for the experience they actually deliver. I arrived and my room was not available, so I had to wait. I was not offer my complementary wine on arrival and had to ask for it myself. The blinds in the room and cheap and don’t block out the light. Pillows and mattress were too soft. The room service was extraordinarily overpriced, with a $6 fee too, for cold fries and a dry burger. The on site cafe is like a roadside convenience store in terms of what they offer. The on site restaurant is expensive for average food. As the breakfast the staff literally sprayed bleach on my table when my food was sitting there. There were no clean towels in the pool area and the virtual assistant doesn’t reply to any of your messages. This is NOT a 5 star experience.

10/10 – Utmerket

Janelle

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Amazing love it . Definitely will be back. Staff go out off there way to help you . And the meals were 5 stars.
Bodde her 1 natt i desember 2022

8/10 – Bra

Andrew

Bodde her 1 natt i desember 2022

10/10 – Utmerket

Lesley

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Heritage experience
An amazing experience for a special birthday. Dinner-I loved the Pork Belly, Heritage room for the night was comfy, there is a lot to see & do, self tour of the Mansion is a must do. Complimentary breakfast was good. The only concern I had was that house keeping entered too early. If I hadn’t returned from breakfast when I did, would all our linen been gone?
Bodde her 1 natt i desember 2022

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2022

10/10 – Utmerket

Eshan

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2022

10/10 – Utmerket

erin

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had an amazing time. E staff are fabulous - super friendly, helpful and patient. Pool and spa are beautiful. The grounds are huuuuuge. The historical mansion is definitely worth touring and is free with your stay. Easy drive to werribee plaza which is pretty big.
Bodde her 1 natt i oktober 2022
Svar fra Frances Te'o, Guest Experience Manager den 16. okt. 2022
Dear Erin,Thank you for your kind and thoughtful feedback and we hope to welcome you back soon!

8/10 – Bra

Kenneth

Likte: Personale og service
Bodde her 2 netter i september 2022
Svar fra Frances Te'o, Guest Experience Manager den 16. okt. 2022
Dear Kenneth,Thank you for your rating and we hope to welcome you back soon!

10/10 – Utmerket

Caroline

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful grounds, lovely building and great pool!
Bodde her 1 natt i september 2022
Svar fra Frances Te'o, Guest Experience Manager den 19. sep. 2022
Dear Caroline,Thank you for your lovely feedback and we hope to welcome you back soon!

4/10 – Dårlig

Ronald

Bodde her 1 natt i august 2022

10/10 – Utmerket

Judy

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had a wonderful time. The peacefulness of our stay was much needed. We cannot fault any part of the experience. Thank you to all staff.
Bodde her 1 natt i juli 2022
Svar fra Frances Te'o, Guest Experience Manager den 3. aug. 2022
Dear Judy, Thank you for your lovely feedback and I'm so pleased you had a wonderful stay. It was a pleasure to have you with us and we look forward to welcoming you back soon.

4/10 – Dårlig

Ashley

Reiste med partner
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Was not worth it rooms are tiny and uncomfortable over priced for a poor quality room broken tv chipped furniture rock hard bed no bed head on the bed drive way is just dirt so car ended up filthy yet all the other roads in the park are sealed expect the hotels 🤔
Bodde her 1 natt i juli 2022
Svar fra Frances Te'o, Guest Experience Manager den 3. aug. 2022
Dear Ashley, I'm sorry to see your stay was not the best. This is not what we intend for our guest experience and apologise that we fell short in making your stay experience a memorable one. The hotel will be undergoing some new and exciting changes and your feedback will be passed on to our management team. Please know your comments we dearly reflect and look to progress forward.

10/10 – Utmerket

Agnes

Bodde her 1 natt i juni 2022
Svar fra Frances Te'o, Guest Experience Manager den 30. juni 2022
Dear Agnes, Thank you for your rating. We greatly appreciate it and we look forward to welcoming you back soon.