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Anmeldelser av Travelodge Hotel Melbourne Docklands

4 out of 5
Travelodge Hotel Melbourne Docklands
66 Aurora Lane, Docklands, VIC

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 416 av totalt 1009 anmeldelser." "
Rangering på 8 − Bra. 363 av totalt 1009 anmeldelser." "
Rangering på 6 − Grei. 137 av totalt 1009 anmeldelser." "
Rangering på 4 − Dårlig. 65 av totalt 1009 anmeldelser." "
Rangering på 2 − Forferdelig. 28 av totalt 1009 anmeldelser." "

8,4/10

Renhold

8,6/10

Personale og service

7,8/10

Fasiliteter

8,2/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Yuen Lam

Fair quality of accommodation, missing of the hair dryer and the room smell is not refreshing at all but the location of the hotel is convenient to the train station.
Bodde her 1 natt i mai 2024
Svar fra Duty Manager den 20. mai 2024
Dear Yuen Lam, Thank you for sharing your feedback with us. We're glad to hear that you found our hotel's location convenient for accessing the train station. We apologise for any inconvenience caused by the missing hair dryer and the room odour. Your comments are valuable to us, and we will address these issues to ensure a more comfortable experience for our guests in the future. We appreciate your patronage and hope to have the opportunity to welcome you back for an improved stay.

8/10 – Bra

Christopher Leslie

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very close to transport
Bodde her 5 netter i mai 2024
Svar fra Duty Manager den 20. mai 2024
Dear Christopher Leslie, We're glad to hear that our hotel's proximity to transportation was beneficial for your stay! Thank you for sharing your experience. If there's anything else we can do to enhance your future visits, please feel free to reach out. We hope to welcome you back soon.

10/10 – Utmerket

Stephanie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely staff, walkable area and lots of dining options. Great sleep, too!
Bodde her 1 natt i mai 2024
Svar fra Duty Manager den 17. mai 2024
Dear Stephanie, Dear Guest, thank you for taking the time to share your feedback! We're thrilled to hear that you found our location to be excellent and friendly team. Your feedback is truly valuable, and we look forward to welcoming you back for another enjoyable stay. Safe travels!

10/10 – Utmerket

Christine

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Superb central location. Right next to train station, Close to CBD, easy access to city trams. Super helpful staff, one guy even came to our rescue when we got “lost” in the car park ( couldn’t find the exit to the hotel). It was after midnight, and he said wait there, and popped right down to the car park, from the reception desk to help show us the way! What a guy! Whole experience was top knotch. Will definitely book this hotel for subsequent trips. Thanks Docklands Travelodge. Awesome!
Bodde her 3 netter i april 2024
Svar fra Duty Manager den 10. mai 2024
Dear Christine,Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us, from our central location to our helpful staff going above and beyond to assist you. We're glad we could make your stay enjoyable and stress-free, even during late-night adventures in the car park! Your kind words mean a lot to us, and we can't wait to welcome you back for more top-notch experiences in the future. Safe travels until then.

8/10 – Bra

wade

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Duty Manager den 4. mai 2024
Dear Wade, Thank you so much for taking the time to provide feedback on your recent stay with us, we are so pleased to hear that you enjoyed your stay. We look forward to welcoming you back again soon.

10/10 – Utmerket

LEONARDO

Forretningsreisende
Breakfast was no seating to many people for the amount of table and chairs had to leave without breakfast
Bodde her 1 natt i april 2024
Svar fra Team Travelodge den 26. apr. 2024
Dear Leonardo,Thank you for taking the time and providing us with the review. We did have a large group in house over the week that caused certain time slots of breakfast to be booked out. We apologise for any inconvenience caused.It was our pleasure to take care of you,Warm Regards,Team Travelodge

10/10 – Utmerket

Rachel

Bodde her 2 netter i januar 2024
Svar fra Duty Manager den 12. mai 2024
Dear Rachel, Thank you for your positive feedback! We're delighted to hear that you had a good stay. We hope to welcome you back in the future for an even better experience.

10/10 – Utmerket

Rachel

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent service and response from staff
Bodde her 2 netter i januar 2024
Svar fra Team Travelodge den 22. apr. 2024
Dear Rachel,Thank you for your review, it was our pleasure to take care of you,Warm Regards,Team Travelodge

10/10 – Utmerket

Wayne og Saint Maries

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The close proximity to the train station, ferry terminal, free tram, and Victoria Market made this an excellent choice for the price.
Bodde her 3 netter i april 2024
Svar fra Duty Manager den 14. apr. 2024
Dear Wayne,Dear Guest, thank you for taking the time to share your feedback! We're thrilled to hear that you found our location to be excellent. Your feedback is truly valuable, and we look forward to welcoming you back for another enjoyable stay. Safe travels!

10/10 – Utmerket

Dianne

Bodde her 1 natt i april 2024
Svar fra Duty Manager den 4. mai 2024
Dear Dianne, Thank you so much for taking the time to provide feedback on your recent stay with us, we are so pleased to hear that you enjoyed your stay. We look forward to welcoming you back again soon.

8/10 – Bra

Shane og Hamilton

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Quiet but close the CBD and public transport options.
Bodde her 5 netter i april 2024
Svar fra K C den 13. apr. 2024
Dear Shane,We're thrilled to hear that you found our hotel to be both quiet and conveniently located near the CBD and public transport options. Providing a peaceful environment while still being accessible to the city center and transportation hubs is something we strive for, and we're delighted that we met your expectations in this regard.Thank you for sharing your positive experience with us, and we hope to have the pleasure of welcoming you back on your next visit to the area. If there's anything else we can assist you with or if you have any further feedback, please feel free to let us know. We appreciate your patronage!Kind regards,K CReception – Travelodge Docklands Melbourne

10/10 – Utmerket

Nicholas

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Overall the hotel was great, my room had a desk. Shower was great but the bathroom was a tiny bit dated / battle scarred, it was still good, the room itself was excellent. King bed was two single beds stuck together, which I don't like, and wish it wasn't a thing. Only two complaints were, the noise from being directly next to the station, it wasn't horrible, and I was fine with it, but it was still there. At 3pm I struggled to find a coffee shop in the immediate vicinity and needed to walk a little bit.
Bodde her 1 natt i april 2024
Svar fra K C den 13. apr. 2024
Dear Nicholas,Thank you for taking the time to share your feedback with us. We're glad to hear that overall, you enjoyed your stay with us and found the room to be excellent, complete with a desk and a great shower.We appreciate your comments regarding the bathroom, and we understand your concerns about the bed configuration. Your feedback is valuable to us as we continuously strive to improve the comfort and satisfaction of our guests.We apologize for any inconvenience caused by noise from the nearby station. While we aim to provide a peaceful environment for our guests, external factors such as proximity to transportation hubs can sometimes result in unavoidable noise disturbances.We also apologize for the inconvenience you experienced in finding a coffee shop nearby at 3 pm. We will certainly take note of this and look into ways to enhance the availability of amenities in the immediate vicinity for our guests' convenience.Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to let us know.Kind regards,K CReception – Travelodge Docklands Melbourne

10/10 – Utmerket

James

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good value for money
Bodde her 2 netter i mars 2024
Svar fra Duty Manager den 6. apr. 2024
Dear James,Thank you so much for taking the time to provide feedback on your recent stay with us, we are so pleased to hear that you enjoyed your stay. We look forward to welcoming you back again soon.

10/10 – Utmerket

Hayley

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Was close to public transport and essential shopping needs. Staff were friendly and helpful.
Bodde her 4 netter i mars 2024
Svar fra Sean den 29. mars 2024
Dear Hayley,Thank you for taking the time to leave a review from your stay with us at Travelodge Docklands!We're glad that you had a great stay and cannot wait to welcome you back again in the near future!Kind Regards,SeanDuty Manager - Travelodge Docklands Melbourne

8/10 – Bra

Deirdre

Likte: Renhold
Great location for female vacationing alone.
Bodde her 1 natt i mars 2024
Svar fra Duty Manager den 28. mars 2024
Dear Deirdre, thank you for taking the time to review us. We appreciate your feedback. Hope to welcome you again.

6/10 – Grei

Jessica

Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024
Svar fra Team Travelodge den 22. apr. 2024
Dear Jessica,Thank you for your rating, Warm Regards,Team Travelodge

10/10 – Utmerket

Melissa

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We stayed for a long weekend. Would define come back. The rooms were clean and staff are lovely. It was really well positioned for our plans.
Bodde her 3 netter i mars 2024
Svar fra Sean den 26. mars 2024
Dear Melissa,Thank you for leaving the great review!We're glad you had a great stay and look forward to welcoming you back again in the future!Kind Regards,SeanDuty Manager - Travelodge Docklands Melbourne

8/10 – Bra

Fiona

Bodde her 3 netter i mars 2024
Svar fra Duty Manager den 14. apr. 2024
Dear Fiona, Thank you so much for taking the time to provide feedback on your recent stay with us, we are so pleased to hear that you enjoyed your stay. We look forward to welcoming you back again soon.

8/10 – Bra

Bhavika

Reiste med partner, Reiste med familie og små barn, Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The stay was average - wish they made up the beds and hoovered each day. Lights /aircon was not working - then eventually started working. When requested to look into it - they did test aircon.
Bodde her 4 netter i mars 2024
Svar fra Sean den 26. mars 2024
Dear Bhavika,Thank you for taking the time to review your stay with us at Travelodge Docklands.We appreciate your comments and have passed them on to our Executive Housekeeping Manager for future review with her team.Kind Regards,SeanDuty Manager - Travelodge Docklands Melbourne

8/10 – Bra

Garry og Varsity Lakes

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
If they have a room ready, they'll let you check in early, niiice!
Bodde her 4 netter i mars 2024
Svar fra Sean den 24. mars 2024
Dear Gary,Thank you for the excellent 4/5 review!We're glad you had a great stay and enjoyed the fact that we could check you in prior to the guaranteed check in time.We cannot wait to welcome toy back again in the near future!Kind Regards,SeanDuty Manager - Travelodge Docklands

10/10 – Utmerket

kezia

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location nice rooms and very clean
Bodde her 1 natt i mars 2024
Svar fra Duty Manager den 19. mars 2024
Dear kezia, Thank you for your positive feedback! We're delighted to hear that you had a good stay. We hope to welcome you back in the future for an even better experience.

8/10 – Bra

Ashley

Forretningsreisende
Likte: Renhold
Good
Bodde her 1 natt i mars 2024
Svar fra Duty Manager den 19. mars 2024
Dear Ashley, Thank you for your positive feedback! We're delighted to hear that you had a good stay. We hope to welcome you back in the future for an even better experience.

10/10 – Utmerket

Gerard

Bodde her 2 netter i mars 2024
Svar fra Duty Manager den 19. mars 2024
Dear Gerard, Thank you for your positive feedback! We're delighted to hear that you had a good stay. We hope to welcome you back in the future for an even better experience.

6/10 – Grei

Rowena

Likte: Renhold og personale og service
Bodde her 1 natt i mars 2024
Svar fra Duty Manager den 6. apr. 2024
Dear Rowena, Thank you so much for taking the time to provide feedback on your recent stay with us, we are so pleased to hear that you enjoyed your stay. We look forward to welcoming you back again soon.

4/10 – Dårlig

Michael

Reiste med partner
TV and room phone didn't work. Stayed 4 nights placed do not disturb on door once and was awoken at 8:30 to clean on another morning and the other two nights no clean at all, so no clean in 4 nights stayed. Bit disappointed.
Bodde her 4 netter i mars 2024
Svar fra Duty Manager den 19. mars 2024
Dear Michael, Thank you for taking the time to share your feedback with us. We sincerely apologise for the inconveniences you experienced during your recent stay. Your comments are important to us, and we want to assure you that we take them seriously. Thank you once again for sharing your thoughts, and we look forward to the opportunity to welcome you back and provide you with a much-improved experience.

8/10 – Bra

Stanley

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Duty Manager den 19. mars 2024
Dear Stanley, Thank you for your positive feedback! We're delighted to hear that you had a good stay. We hope to welcome you back in the future for an even better experience.

10/10 – Utmerket

John

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff were great and friendly. Close to Southern Cross station
Bodde her 12 netter i februar 2024
Svar fra Duty Manager den 19. mars 2024
Dear John, Thank you for your positive feedback! We're delighted to hear that you had a good stay. We hope to welcome you back in the future for an even better experience.

8/10 – Bra

John

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Last year I wrote a more negative review, but I am pleased to say the property has improved and in particular the wifi seems to have been upgraded, whereas it was poor last year.
Bodde her 2 netter i mars 2024
Svar fra Sean den 9. mars 2024
Dear John,Thank you very much for your lovely words It is great to hear that you enjoyed the new WIFI that we have installed at the hotel.It was a pleasure to welcome you to our hotel and we look forward to seeing you again in the future.Kind Regards,SeanDuty Manager - Travelodge Docklands Melbourne

10/10 – Utmerket

Melanie

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Excellent location for Marvel stadium
Bodde her 1 natt i februar 2024
Svar fra Sean den 9. mars 2024
Hi Melanie,Thank you very much for your lovely words. It was a pleasure to welcome you to our hotel and we look forward to seeing you again in the future.Kind Regards,SeanDuty Manager - Travelodge Docklands Melbourne

10/10 – Utmerket

MaryEd

Bodde her 1 natt i februar 2024
Svar fra Sean den 24. mars 2024
Dear Mary,Thank you for the excellent 5/5 review!'We're glad you had a great stay and cannot wait to welcome toy back again in the near future!Kind Regards,SeanDuty Manager - Travelodge Docklands

6/10 – Grei

Tennille og Griffith

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location for marvel stadium events
Bodde her 1 natt i februar 2024
Svar fra Duty Manager den 29. feb. 2024
Dear Tennille, thank you for taking the time to review us. We appreciate your feedback. Hope to welcome you again.

6/10 – Grei

Trevor

Reiste med partner
Likte: Personale og service
We did arrive early and our room wasn’t quite ready (which was fine) and that they would call as soon as ready we did all paperwork at this time. No phone cal. Went back to the room at 3pm and had to wait 30 minutes as check in queue was out the door.
Bodde her 1 natt i februar 2024
Svar fra Duty Manager den 29. feb. 2024
Dear Trevor, Thank you for taking the time to review us. I am concerned to hear that we were not able to deliver the expectations during your stay. This is not our usual standard of service, and I will be following up with the team.

10/10 – Utmerket

Greg

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff made check in and out easy. Very close to CBD, but a quiet location
Bodde her 2 netter i februar 2024
Svar fra Duty Manager den 29. feb. 2024
Dear, thank you for taking the time to review us. We appreciate your feedback. Hope to welcome you again.

10/10 – Utmerket

Donna

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Duty Manager den 29. feb. 2024
Dear Donna, thank you for taking the time to review us. We appreciate your feedback. Hope to welcome you again.

8/10 – Bra

Jun

Bodde her 1 natt i februar 2024
Svar fra Duty Manager den 22. mars 2024
Dear Jun, Thank you for your positive feedback! We're delighted to hear that you had a good stay. We hope to welcome you back in the future for an even better experience.

10/10 – Utmerket

Crystal

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fantastic location, easy to get around the city with easy and affordable parking. The staff were lovely and made the check in process super easy and quick.
Bodde her 1 natt i februar 2024
Svar fra Duty Manager den 29. feb. 2024
Dear Crystal, Thank you so much for taking the time to provide feedback on your recent stay with us, we are so pleased to hear that you enjoyed your stay. We look forward to welcoming you back again soon

10/10 – Utmerket

TAICHI

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
great!
Bodde her 3 netter i februar 2024
Svar fra ardy den 22. feb. 2024
Dear Taichi,I am so pleased to hear that you had an enjoyable stay with us. Thank you for taking the time to post a review about Travelodge Docklands. we hope to see you again in future.Kind regardsArdy Duty Manager – Travelodge Docklands Melbourne

10/10 – Utmerket

Benjamin Samuel

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024
Svar fra Duty Manager den 22. mars 2024
Dear Benjamin Samuel, Thank you for your positive feedback! We're delighted to hear that you had a good stay. We hope to welcome you back in the future for an even better experience.

10/10 – Utmerket

Greg

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room was clean & tidy & close to light rail & shops
Bodde her 3 netter i januar 2024
Svar fra Duty Manager den 22. feb. 2024
Dear Greg, Thank you so much for taking the time to provide feedback on your recent stay with us, we are so pleased to hear that you enjoyed your stay. We look forward to welcoming you back again soon.

8/10 – Bra

KING HEI

Bodde her 2 netter i februar 2024
Svar fra Duty Manager den 22. feb. 2024
Dear KENG HEI, Thank you so much for taking the time to provide feedback on your recent stay with us, we are so pleased to hear that you enjoyed your stay. We look forward to welcoming you back again soon.

8/10 – Bra

Hiroki

Reiste med familie
Likte: Personale og service og fasiliteter
どこに行くのも便利でした。 また、スタッフの対応も良くとても満足でした。
Bodde her 5 netter i februar 2024
Svar fra Duty Manager den 22. feb. 2024
Dear Hiroki, Thank you so much for taking the time to provide feedback on your recent stay with us, we are so pleased to hear that you enjoyed your stay. We look forward to welcoming you back again soon.

10/10 – Utmerket

Edlyn

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good location
Bodde her 3 netter i februar 2024
Svar fra Duty Manager den 19. feb. 2024
Dear Edlyn, thank you for taking the time to review us. We appreciate your feedback. Hope to welcome you again.

8/10 – Bra

Michelle

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Stayed here for Taylor Swift concert. They had fun Photo Booth in the foyer. Also had microwave and dishes for microwave meals. Beds were comfortable.
Svar fra Duty Manager den 19. feb. 2024
Dear Michelle, thank you for taking the time to review us. We appreciate your feedback. Hope to welcome you again.

4/10 – Dårlig

Rita

Likte: Personale og service
Likte ikke: Renhold
Bodde her 2 netter i februar 2024
Svar fra Duty Manager den 19. feb. 2024
Dear Rita,Thank you for taking the time to review us. I am sorry to hear that you did not enjoy your stay with us. I am concerned to hear that we were not able to deliver the expectations during your stay. This is not our usual standard of service and I will be following up with the team. Thank you.

8/10 – Bra

Verifisert reisende

Reiste med en gruppe
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Convenient location
Stayed there many times and will again, but felt the upkeep of my room was not as usual.. maybe rules have stayed and not daily upkeep ?
Bodde her 4 netter i februar 2024
Svar fra Duty Manager den 16. feb. 2024
Dear Anonymous, Thank you for taking the time to review us. I am concerned to hear that we were not able to deliver the expectations during your stay. This is not our usual standard of service, and I will be following up with the team. Please feel free to contact us directly should you wish to stay with us again. We will ensure that you are looked after well.

10/10 – Utmerket

Teresa

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
So easy to get around. Walking distance from the motel to transport. Food and entertainment Will stay there every time I go to Melbourne
Bodde her 2 netter i februar 2024
Svar fra ardy den 15. feb. 2024
Dear Teresa,I am so pleased to hear that you had an enjoyable stay with us. Thank you for taking the time to post a review about Travelodge Docklands. we hope to see you again in future.Kind regardsArdy Duty Manager – Travelodge Docklands Melbourne

10/10 – Utmerket

TAK LEUNG

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
the staff is very reponsive to change room for my family as the air conditioner was not woking
Bodde her 1 natt i februar 2024
Svar fra Duty Manager den 11. feb. 2024
Dear TAK LEUNG, Thank you so much for taking the time to provide feedback on your recent stay with us, we are so pleased to hear that you enjoyed your stay. We look forward to welcoming you back again soon.

8/10 – Bra

Christine

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It’s a good hotel, hate the parking
Bodde her 2 netter i februar 2024
Svar fra Duty Manager den 11. feb. 2024
Dear Christine, Dear guest, thank you for taking the time to review us. We appreciate your feedback. Hope to welcome you again.

10/10 – Utmerket

Ashlee

Bodde her 1 natt i februar 2024
Svar fra Duty Manager den 20. mars 2024
Dear Ashlee, Thank you for your positive feedback! We're delighted to hear that you had a good stay. We hope to welcome you back in the future for an even better experience.

8/10 – Bra

Janelle

Reiste med partner
Likte: Personale og service og overnattingsstedets bygg og tilstand
Convenient location
Bodde her 2 netter i februar 2024
Svar fra ardy den 8. feb. 2024
Dear Janelle,I am so pleased to hear that you had an enjoyable stay with us. Thank you for taking the time to post a review about Travelodge Docklands. we hope to see you again in future.Kind regardsArdy Duty Manager – Travelodge Docklands Melbourne