Dear Karen, Thank you for reviewing your stay with us at The Royce. We hope that we may again have the pleasure of your company and in the future leave us with memories far more befitting. With my kindest regards,Nick McLennanGeneral Manager

Dear Osamu, Thank you for your five star review. Looking forward to welcoming you back again soon. With my kindest regards,Nick McLennanGeneral Manager

Dear Vanessa,Thank you for taking the time to write following your recent stay with us. I would like to offer my sincerest apologies for a stay left wanting and can guarantee improvements in the future. When next visiting Melbourne I hope that we may have the opportunity to welcome you back and leave you with memories far more befitting The Windsor. With my kindest regards,Nick McLennanGeneral Manager

Dear Douglas, Thank you for your honest feedback following your recent stay with us at The Windsor. It is wonderful to hear our team were ever so attentive and looked after you well. My apologies for your in room experience; please do rest assured only improvements on your next stay with us. With my kindest regards,Nick McLennanGeneral Manager

Dear Rachel and Adrew, Thank you for your feedback following your recent stay with us. Thank you for bringing this to my attention. Please be assured I will address this with our team to ensure a far more seemless experience when next staying with us. With my kindest regards,Nick McLennanGeneral Manager

Dear Carrie, Thank you for your positive review following your recent stay with us. Looking forward to welcoming you back again soon. With my kindest regards,Nick McLennanGeneral Manager

Dear Joyce,With thanks for your regular patronage and most kind consideration in recommending to readers.With thanks and very best wishes,DavidDavid G A PerryGeneral Manager

Dear Simone,We sure have.141 years and counting.Glad to see that your stay was enjoyable.With thanks and very best wishes,DavidDavid G A PerryGeneral Manager

Dear John,Delighted that you enjoyed your stay at The Windsor.Until next time my thanks and very best wishes,DavidDavid G A PerryGeneral Manager

Dear Gilbert, Thank you for your lovely feedback following your recent stay with us. Looking forward to welcoming you back again soon. With my kindest regards,Nick McLennanGeneral Manager

Dear Sam,Sincerest apologies.We had nothing in our Daily Log on this which is no excuse for such a state of affairs - rather we could not have offered immediate assistance).Hoping to have an opportunity to leave you with memories more befitting The Windsor in future.With thanks for bringing this to our attention and with very best wishes,DavidDavid G A PerryGeneral Manager.

Dear Robert, Thank you for reviewing your recent stay with us.Looking forward to welcoming you back again soon. With my kindest regards,Nick McLennanGeneral Manager

Dear Liz,Thanks for your kind words.Until next time, our thanks and best wishes,DavidDavid G A PerryGeneral Manager

Dear Anveeta,My apologies for no aligning expectations to experience.We endeavour to be as transparent as possible on this platform.Our Cricketers Bar serves Lunch and dinner daily, yet Room Service is limited.With thanks for the feedback,DavidDavid G A PerryGeneral Manager

Dear Maria, Thank you for your five star review! Looking forward to welcoming you back again soon. With my kindest regards,Nick McLennanGeneral Manager

Dear Maria, Thank you for reviewing your stay with us. We do hope that we may again welcome you back in the future and only improve on your previous stay. With my kindest regards,Nick McLennanGeneral Manager

Dear Guest,Thank you for your kind words and apologies for the disturbance.We shall endeavour to allocate a particularly quiet room in future.With sincere thanks and best wishes,DavidDavid G A PerryGeneral Manager

Dear Melinda,Perfect.With thanks and best wishes,DavidDavid G A PerryGeneral Manager

Dear Lee,My thanks for the feedback.With very best wishes,DavidDavid G A PerryGeneral Manager

Dear James,Thanks for your generous review.We shall check the mixer water valves in your room. Apologies for the inconvenience.With thanks and best wishes,DavidDavid G A PerryGeneral Manager

Dear Jennifer,Thank you for your kind words.We shall continue our efforts to improve.With thanks and very best wishes,DavidDavid G A PerryGeneral Manager

Dar Nicole,Thank you.AMAZING!Unti next time, my thanks and best wishes,DavidDavid G A PerryGeneral Manager

Dear Julie,Delighted that your stay at The Windsor was so enjoyable and served you well as a base for your Melbourne adventure.Thanks for sharing with readers.With thanks and very best wishes,DavidDavid G A PerryGeneral Manager

Dear Glen, Thank you for your positive review following your recent stay with us. Looking forward to welcoming you back again soon. With my kindest regards,Nick McLennanGeneral Manager

Dear Gary,Delighted that your stay proved so enjoyable.With thanks and very best wishes,DavidDavid G A PerryGeneral Manager

Dera Susan,Perfect.Thanks for sharing with readers (who should be aware that Room Service is exclusively provided for dinner).Until next time my thanks and very best wishes,DavidDavid G A PerryGeneral Manager

Dear Sharon,Apologies for one of our two lifts being Out of Service at such a busy time. This then kept some guests waiting a little too long for the one operating lift to reach them.Our Lift Company is hoping to have the problem fixed tomorrow.Really appreciate your kind words regarding the wonderful classic hotel with terrific staff and incredible breakfasts.With thanks and very best wishes,DavidDavid G A PerryGeneral Manager

Dear Tracey,Delighted that you enjoyed your stay.With thanks and very best wishes,DavidDavid G A PerryGeneral Manager

Estimado Huésped, (Esteemed Guest),My Spanish is limited to that I am afraid.A translation site shows:The hotel and restaurants very good. The front office staff very bad, tardy, don't solve anything for anything call the manager, very poor service and very slow!My sincere apologies for this lapse in standards.Hoping to have an opportunity in future of leaving you with memories more befitting The Windsor.With thanks for the feedback,DavidDavid G A PerryGeneral Manager

Dear Terrance,Perfect.Thanks for sharing with readers.Until next time, my thanks and very best wishes,DavidDavid G A PerryGeneral Manager

Dear Catherine,Thanks for taking the time to share with readers and for your kind words regarding our team members.Until next time, my thanks and very best wishes,DavidDavid G A PerryGeneral Manager

Dar Andy,Perfect.Our thanks for choosing The Windsor for your 5 days in Melbourne as part of your Australian adventure.Wishing you both continued safe and wonderful travel experiences.With thanks and very best wishes,DavidDavid G A PerryGeneral Manager

Dear David,Sincere apologies. I know we had one bathroom issue placed in the Daily Log one evening for Engineering to address the next morning.I hope and I understand that with this guest a room move was offered.If we did not do this for you my apologies once more.With very best wishes,DavidDavid G A PerryGeneral Manager

Dear SuePerfect. Thanks for sharing with readers.With very best wishes,DavidDavid G A PerryGeneral Manager

Dear Louise,Thank you for your most kind review following your recent stay with us. Looking forward to welcoming you back again soon. With my kindest regards,Nick McLennanGeneral Manager

Dear Brandon,High Fives indeed.Thank you.With very best wishes,DavidDavid G A PerryGeneral Manager

Dear DavidThanks so much for the feedback.We try and describe all eight room and suite types accurately. Delighted we got expectations aligned. Our Cricketer's Bar is open for dinner each day and out group has some of Australia's best restaurants a short walk away.With thanks and very best wishes,DavidDavid G A PerryGeneral Manager

Dear Loraine,Next time you book please call the hotel and check if we have availability on dates required as we have a handful of rooms and suites with walk in showers. Then book through Booking. Com.Alternatively book through Booking. Com and then call the hotel (- so long as you can cancel the booking if one is not available).With thanks and very best wishes,DavidDavid G A PerryGeneral Manager

Dear Edward,Delighted that your stay proved so enjoyable.With very best wishes,DavidDavid G A PerryGeneral Manager

Dear Mike, Thank you for taking the time to reivew your stay with us. Looking forward to welcoming you back again soon. With my kindest regards,Nick McLennanGeneral Manager

Dear Robyn,Glad that we could find a solution for you.FYI - we have checked your original room and the beds are in excellent order.With very best wishes,DavidDavid G A PerryGeneral Manager

Dear Bernard, Thank you for your five star review! Looking forward to welcoming you back again soon. With my kindest regards,Nick McLennanGeneral Manager