Alle anmeldelser som vises er basert på ekte gjesteopplevelser. Kun reisende som har bestilt et opphold med oss, kan sende inn en anmeldelse. Vi verifiserer anmeldelser i henhold til retningslinjene våre og publiserer alle anmeldelser, både positive og negative.Mer informasjonÅpnes i et nytt vindu
Rangering på 10 − Utmerket. 719 av totalt 1003 anmeldelser." "
10 – Utmerket
719
Rangering på 8 − Bra. 149 av totalt 1003 anmeldelser." "
8 – Bra
149
Rangering på 6 − Grei. 57 av totalt 1003 anmeldelser." "
6 – Grei
57
Rangering på 4 − Dårlig. 34 av totalt 1003 anmeldelser." "
4 – Dårlig
34
Rangering på 2 − Forferdelig. 44 av totalt 1003 anmeldelser." "
2 – Forferdelig
44
9,4/10
Renhold
9,2/10
Personale og service
9,0/10
Fasiliteter
9,4/10
Overnattingsstedets bygg og tilstand
9,2/10
Miljøvennlige løsninger
Anmeldelser
10/10 – Utmerket
Anamary Font
Reiste med en gruppe
28. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Me encantó este hotel, fue mi segunda ves en el y una experiencia inolvidable. El servicio es excelente, habitaciones limpias y ubicado en la mejor zona junto al centro comercial. Cada ves q vuelva a Medellín sin duda me quedaré en el!!
Anamary Font
Bodde her 3 netter i mai 2024
Svar fra Andrever Giraldo, Gerente de turno den 29. mai 2024
Estimada Sra. Anamary,Le agradecemos mucho por responder nuestra encuesta, su opinion es muy importante para nosotros, nos alegra que disfruto su estadia, compartire sus comentarios con nuestro equipo, los esperamos pronto. Cordialmente,
10/10 – Utmerket
Duhaneysi
28. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The hotel was awesome, area is great and is located in a shopping mall with lots to do.
Duhaneysi
Bodde her 3 netter i mai 2024
Svar fra Andrever Giraldo, Gerente de turno den 28. mai 2024
Dear Duhaneysi,We thank you very much for answering our survey, your opinion is very important to us, it motivates us to continue improving every day, we hope to see you soon.Regards,
10/10 – Utmerket
Eulalio
28. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
La propiedad está bien localizada en una de las comunidades (El Poblado) de la ciudad de Medellín. Ademas el hotel de encuentra en uno de los shopping mall (El Tesoro) mas grande de la ciudad.
El hotel y su personal siempre están impecables y atentos a las necesidades de sus huéspedes.
Eulalio
Bodde her 4 netter i mai 2024
Svar fra Andrever Giraldo, Gerente de turno den 28. mai 2024
Estimado Sr. Eulalio,Cordial saludo, le agradecemos mucho por responder nuestra encuesta, su opinion es muy importante para nosotros, nos motiva a seguir mejorando cada dia. los esperamos pronto. Cordialmente,
10/10 – Utmerket
Cory
Reiste med en gruppe
28. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice hotel in Medellin. Great location in a desirable neighborhood. Staff was amazing.
Cory
Bodde her 5 netter i mai 2024
Svar fra Sara Suaza VIP Concierge den 28. mai 2024
Dear CoryWe hope you are fine. We want to thank you for taking your time to answer to this survey. For us, your opinion is very important since it helps us to evaluate our service, and it also motivates us to be always better. We hope you come back soon. Have a nice day.
10/10 – Utmerket
Mike & Kathleen
Reiste med familie
28. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was so very helpful. They did their best to help us with my husband's special medical needs. They were patient and friendly. I highly recommend this hotel if you ever stay in Medellin, Colombia. Oh, and the hotel is connected to a large mall with a variety of shopping and food options.
Mike & Kathleen
Bodde her 2 netter i mai 2024
Svar fra Andrever Giraldo, Gerente de turno den 28. mai 2024
Dear Mike & Kathleen,We thank you very much for answering our survey, your opinion is very important to us, it motivates us to continue improving every day, we hope to see you soon.Regards,
10/10 – Utmerket
JULIO
27. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Estrategicamente ubicado
JULIO
Bodde her 1 natt i mai 2024
Svar fra Sara Suaza VIP Concierge den 27. mai 2024
Estimado JulioEsperamos que se encuentre muy bien. Queremos agradecerle por haberse tomado el tiempo de responder a esta encuesta. Para nosotros, su opinión es muy importante, pues nos motiva a ser siempre mejores en nuestro servicio. Esperamos que regrese pronto a nuestras instalaciones. Que tenga un excelente día.
10/10 – Utmerket
Ladislao og Centreville
Reiste med partner
25. mai 2024
Likte: Fasiliteter
Best place to stay in Medellin
Ladislao
Bodde her 1 natt i mai 2024
Svar fra Andrever Giraldo, Gerente de turno den 27. mai 2024
Dear Ladislao,We thank you very much for answering our survey, your opinion is very important to us, it motivates us to always continue improving, we hope to see you soon.Regards,
10/10 – Utmerket
juan
Reiste med familie
25. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean, modern and super convenient access to mall el Tesoro
juan
Bodde her 4 netter i mai 2024
Svar fra Sara Suaza VIP Concierge den 27. mai 2024
Dear JuanWe hope you are fine. We want to thank you for taking your time to answer to this survey. For us, your opinion is very important since it motivates us to be always better at our service. We loved you liked our hotel.We hope you come back soon. Have a nice day.
10/10 – Utmerket
Maria soledad
24. mai 2024
Close to everything, clean, friendly staff
Maria soledad
Bodde her 3 netter i mai 2024
Svar fra Andrever Giraldo, Gerente de turno den 27. mai 2024
Dear Maria,We thank you very much for answering our survey, your opinion is very important to us, it motivates us to always continue improving, we hope to see you soon.Regards,
10/10 – Utmerket
Elizabeth Wallberg
24. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It is just n a mall so everything is right there. It is very convenient.
Elizabeth Wallberg
Bodde her 3 netter i mai 2024
Svar fra Andrever Giraldo, Gerente de turno den 24. mai 2024
Dear Elizabeth,We thank you very much for answering our survey, your opinion is very important to us, it motivates us to continue improving every day, we hope to see you soon.Regards,
10/10 – Utmerket
Maria
Reiste med familie
23. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful stay. The staff is amazing. I have stayed at the hotel 16 times. Wouk’s recommend the hotel, and the best thing it’s in el Tesoro mall. Amazing shopping
Maria
Bodde her 5 netter i mai 2024
Svar fra Andrever Giraldo, Gerente de turno den 23. mai 2024
Dear Maria,We thank you very much for answering our survey, your opinion is very important to us, it motivates us to always continue improving, I will share your comments with our team. we wait for you soon.Regards,
10/10 – Utmerket
Juan
22. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great
Juan
Bodde her 4 netter i mai 2024
Svar fra Andrever Giraldo, Gerente de turno den 22. mai 2024
Dear Juan,We thank you very much for answering our survey, your opinion is very important to us, it motivates us to continue improving every day, I will share your comments with our team, we hope to see you soon.Regards,
10/10 – Utmerket
Endy Steven Sanchez
Reiste med partner, Forretningsreisende, Reiste med familie
21. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved this hotel !! Will definitely be back
Endy Steven Sanchez
Bodde her 4 netter i februar 2024
Svar fra Andrever Giraldo, Gerente de turno den 21. mai 2024
Dear Endy,We thank you very much for answering our survey, your opinion is very important to us, it motivates us to continue improving every day, I will share your comments with our team, we hope to see you soon.Regards,
10/10 – Utmerket
Jose
Forretningsreisende
21. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is my second time staying here and will stay here once again. Great place i give it a 5 stare
Jose
Bodde her 3 netter i mai 2024
Svar fra Andrever Giraldo, Gerente de turno den 21. mai 2024
Dear Jose,We thank you very much for answering our survey, your opinion is very important to us, it motivates us to continue improving every day, I will share your comments with our team, we hope to see you soon.Regards,
10/10 – Utmerket
Jean-Pierre
Reiste med partner
21. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place to stay
Jean-Pierre
Bodde her 5 netter i mai 2024
Svar fra Andrever Giraldo, Gerente de turno den 23. mai 2024
Dear Jean Pierre,We thank you very much for answering our survey, your opinion is very important to us, it motivates us to always continue improving, we hope to see you soon.Regards,
8/10 – Bra
Cristina
Reiste med partner
20. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good, but nothing particularly memorable. I was surprised that water in the room was complimentary only once. Ubers have lots of difficulty finding the pick up spot in the hotel.
The room was clean and comfortable.
Cristina
Bodde her 3 netter i mai 2024
Svar fra Sara Suaza VIP Concierge den 20. mai 2024
Dear CristinaWe want to thank you for taking your time to answer to this survey. For us, your opinion is very important, since it helps us to evaluate our service, and it also works as a motivation to improve everyday. About the water issue, I have to inform you that this is a standard stablished by the hotel chain, that is why we only have these bottles of water included just for the first day. For the uber issue, usually they do not have any problem to find us inside the shopping mall. And finally, we love you liked the room. We hope you come back soon to our hotel. Have a nice day.
10/10 – Utmerket
Mario
Reiste med en gruppe
20. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good
Mario
Bodde her 2 netter i mai 2024
Svar fra Sara Suaza VIP Concierge den 20. mai 2024
Dear MarioWe want to thank you for taking your time to answer to this survey. For us, your opinion is very important since it motivates us to be always better at our service. We hope you come back soon. Have a nice day.
10/10 – Utmerket
Ariel
19. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Ariel
Bodde her 3 netter i mai 2024
Svar fra Sara Suaza VIP Concierge den 20. mai 2024
Estimado ArielEsperamos que se encuentre muy bien. Queremos agradecerle por haberse tomado el tiempo de responder a esta encuesta. Para nosotros, su opinión es muy importante, pues nos motiva a ser siempre mejores en nuestro servicio. Esperamos que regrese pronto a nuestras instalaciones. Lo esperamos pronto.
10/10 – Utmerket
Emerson
Reiste med partner
19. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Muy bueno
Emerson
Bodde her 5 netter i mai 2024
Svar fra Andrever Giraldo, Gerente de turno den 19. mai 2024
Estimado Sr. Emerson,Cordial saludo, le agradecemos mucho por responder nuestra encuesta, su opinion es muy importante para nosotros, los esperamos pronto. Cordialmente,
10/10 – Utmerket
Eugenio
18. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Gran opción
Eugenio
Bodde her 1 natt i mai 2024
Svar fra Andrever Giraldo, Gerente de turno den 19. mai 2024
Estimado Sr. Eugenio,Cordial saludo, le agradecemos mucho por responder nuestra encuesta, su opinion es muy importante para nosotros, nos motiva a seguir mejorando cada dia, los esperamos pronto. Cordialmente,
10/10 – Utmerket
Pooja
16. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Easy access
Pooja
Bodde her 3 netter i mai 2024
Svar fra Andrever Giraldo, Gerente de turno den 18. mai 2024
Dear Pooja,We thank you very much for answering our survey, your opinion is very important to us, it motivates us to continue improving every day, we hope to see you soon.Regards,
10/10 – Utmerket
Pooja
16. mai 2024
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Centrally located
Easy access to everything
Pooja
Bodde her 4 netter i mai 2024
Svar fra Sara Suaza VIP Concierge den 18. mai 2024
Dear Pooja We hope you are fine. We want to thank you for taking your time to answer to this survey. For us, your opinion is very important since it helps us to evaluate our service, and it also motivates us to be always better. We hope you come back soon. Have a nice day.
10/10 – Utmerket
Julio
Reiste med partner
16. mai 2024
Likte: Fasiliteter
El hotel es muy bueno, tiene excelentes instalaciones y su ubicación es la mejor
Julio
Bodde her 2 netter i mai 2024
Svar fra Andrever Giraldo, Gerente de turno den 16. mai 2024
Estimado Sr. Julio, Le agradecemos mucho por responder nuestra encuesta, su opinion es muy importante para nosotros, nos motiva a seguir mejorando cada dia, los esperamos pronto. Cordialmente,
10/10 – Utmerket
aaliyah
15. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice
aaliyah
Bodde her 3 netter i mai 2024
Svar fra Andrever Giraldo, Gerente de turno den 15. mai 2024
Dear Aaliyah, We thank you very much for answering our survey, your opinion is very important to us, it motivates us to continue improving every day, we hope to see you soon.Regards,
10/10 – Utmerket
Valeska og Noord
Reiste med partner
14. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Gr8 location for a short vacation
Valeska
Bodde her 5 netter i mai 2024
Svar fra Sara Suaza VIP Concierge den 14. mai 2024
Dear ValeskaWe hope you are fine. We want to thank you for taking your time to answer to this survey. For us, your opinion is very important since it motivates us to be always better at our service. We hope you come back soon to our hotel. Have a nice day.
10/10 – Utmerket
Ronald
13. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Liked it
Ronald
Bodde her 4 netter i mai 2024
Svar fra Sara Suaza VIP Concierge den 14. mai 2024
Dear RonaldWe hope you are fine. We want to thank you for taking your time to answer to this survey. For us, your opinion is very important since it motivates us to be always better at our service. We hope you come back soon. Have a nice day.
10/10 – Utmerket
Jorge
Reiste med partner
13. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Me encantó Novotel su ubicación y el servicio de sus empleados A
Jorge
Bodde her 4 netter i mai 2024
Svar fra Sara Suaza VIP Concierge den 13. mai 2024
Estimado Jorge Esperamos que se encuentre muy bien. Queremos agradecerle por haberse tomado el tiempo de responder a esta encuesta. Para nosotros, su opinion es de gran importancia, pues nos ayuda a evaluarnos y nos motiva a ser siempre mejores en nuestro servicio. Esperamos que regrese pronto. Que tenga un excelente día.
10/10 – Utmerket
Valeska og Noord
11. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great value for price paid
Valeska
Bodde her 3 netter i mai 2024
Svar fra Andrever Giraldo, Gerente de turno den 11. mai 2024
Dear Valeska,We thank you very much for answering our survey, your opinion is very important to us, it motivates us to continue improving every day. we wait for you soon.Regards,
10/10 – Utmerket
Alfredo og Caledon
10. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location and amazing staff
Alfredo
Bodde her 1 natt i januar 2024
Svar fra Andrever Giraldo, Gerente de turno den 11. mai 2024
Dear Mr. Alfredo,We thank you very much for answering our survey, your opinion is very important to us, it motivates us to continue improving every day, I will share your comments with our team. we wait for you soon.Regards,
10/10 – Utmerket
Rafaela
Reiste med familie
10. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Novotel is my to-go-to Hotel in Medellin. Regardless of other more economic options, Novotel is safe, staff is attentive & assure your safety, is located one step from the mall for shopping & food options. Staff provides excellent customer service; I requested late check out due to flight hours & it was granted without a problem...Mi nueva casa en Colombia, Novotel.
Rafaela
Bodde her 5 netter i april 2024
Svar fra Sara Suaza VIP Concierge den 10. mai 2024
Dear RafaelaWe hope you are fine. We want to thank you for taking your time to answer to this survey. For us, your opinion is very important since it motivates us to be always better at our service. We hope you come back soon. Have a nice day.
10/10 – Utmerket
Maidely Diaz
Reiste med familie
8. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Muy bueno el hotel, las personas te tratan súper bien siempre te sonríen y muy educados. Todo muy limpio y muy seguro.
Maidely Diaz
Bodde her 3 netter i mai 2024
Svar fra Andrever Giraldo, Gerente de turno den 9. mai 2024
Estimada Sra. Maidely,Le agradecemos mucho por responder nuestra encuesta, su opinion es muy importante para nosotros, nos motiva a seguir mejorando cada dia, los esperamos pronto. Cordialmente,
6/10 – Grei
Karla
Reiste med partner
7. mai 2024
Likte: Renhold og personale og service
This is a good hotel for a weekend but not for more than 3 nights. Don’t waste your money buying a mediocre breakfast, room service is highly recommended. Administration needs to work with cleaning up surrounding areas (beautiful city views obstructed by spider webs), our toilet were broke, in our first night the shower drainage was full of hair so instead to get a rest from our long trip we had to deal with this issue! Also this is not a cheap place but we had one entire day without hot water, how’s possible that this hotel is not able to hire a Company of engineers to take care this kind of problems? Not happy at all! Look for another place to stay.
Karla
Bodde her 11 netter i april 2024
Svar fra Andrever Giraldo, Gerente de turno den 8. mai 2024
Dear Karla,We thank you very much for answering our survey, your opinion is very important to us, it helps us evaluate ourselves and continue improving every day, we are very sorry that your stay was not the best, we will take your recommendations into account to continue providing our guests with the best experience. we wait for you soon.Regards,
10/10 – Utmerket
elmer
7. mai 2024
elmer
Bodde her 1 natt i mai 2024
Svar fra Sara Suaza VIP Concierge den 27. mai 2024
Estimado ElmerEsperamos que se encuentre muy bien. Queremos agradecerle por haberse tomado el tiempo de responder a esta encuesta. Para nosotros, su opinión es muy importante, pues nos motiva a ser cada vez mejores en nuestro servicio. Esperamos que regrese pronto a nuestras intalaciones. Que tenga un excelente día.
10/10 – Utmerket
Anaelys
Reiste med familie
7. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent customer service. Lina Macela , housekeeper is exceptional.
Anaelys
Bodde her 4 netter i mai 2024
Svar fra Sara Suaza VIP Concierge den 7. mai 2024
Dear AnaelysWe hope you are fine. We want to thank you for taking your time to answer to this survey. For us, your opinion is very important since it helps us to evaluate our service and it also motivates us to be always better at our service. We hope you come back soon. Have a nice day.
8/10 – Bra
Michel
2. mai 2024
Michel
Bodde her 5 netter i mars 2024
Svar fra Sara Suaza VIP Concierge den 22. mai 2024
Dear Michel We hope you are fine. We want to thank you for taking your time to answer to this survey. For us, your opinion is very important, since it helps us to evaluate our service, and it also motivates us to be always better. We hope you come back soon. Have a nice day.
6/10 – Grei
manuel og roselle park
2. mai 2024
Likte: Overnattingsstedets bygg og tilstand
manuel
Bodde her 2 netter i april 2024
Svar fra Sara Suaza VIP Concierge den 3. mai 2024
Estimado ManuelQueremos agradecerle por haberse tomado el tiempo de responder a esta encuesta. Para nosotros, su opinión es muy importante, pues nos ayuda a evaluarnos y nos motiva a ser siempre mejores en nuestro servicio. Esperamos que regrese pronto y que nos brinde la oportunidad de atenderlo nuevamente con nuestro mejor servicio. Lo esperamos pronto. Que tenga un feliz día.
10/10 – Utmerket
Emeli X. G.
1. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It is a very nice hotel. I liked that it is located in a nice and safe shopping mall with lots of shopping, dining and entertainment options.
The staff is helpful and friendly.
The only thing is the breakfast buffet options are limited and boring.
Emeli X. G.
Bodde her 5 netter i april 2024
Svar fra Andrever Giraldo, Gerente de turno den 1. mai 2024
Dear Emeli, We thank you very much for answering our survey, your opinion is very important and helps us evaluate ourselves to improve every day, we will take your recommendations into account at breakfast, we hope to see you soon.Regards,
10/10 – Utmerket
Andres
1. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excelente
Andres
Bodde her 3 netter i april 2024
Svar fra Andrever Giraldo, Gerente de turno den 1. mai 2024
Estimado Andres, Le agradecemos mucho por responder nuestra encuesta, Su opinión es muy importante para nosotros, nos motiva a seguir mejorando siempre, los esperamos pronto.Cordialmente,
10/10 – Utmerket
Hector
30. apr. 2024
Hector
Bodde her 1 natt i april 2024
Svar fra Sara Suaza VIP Concierge den 20. mai 2024
Estimado HectorEsperamos que se encuentre muy bien. Queremos agradecerle por haberse tomado el tiempo de responder a esta encuesta. Para nosotros, su opinión es muy importante, pues nos movita a ser siempre mejores en nuestro servicio. Esperamos que regrese pronto a nuestras instalaciones. Que tenga un excelente día.
2/10 – Forferdelig
Nathan
29. apr. 2024
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nathan
Bodde her 4 netter i februar 2024
Svar fra Andrever Giraldo, Gerente de turno den 1. mai 2024
Dear Nathan,We thank you very much for answering our survey, your opinion is very important to us, it helps us evaluate ourselves and continue improving every day, we hope to see you soon.Regards,
10/10 – Utmerket
Tamieka N og Miami
29. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Awesome service and great breakfast.
Tamieka N
Bodde her 4 netter i april 2024
Svar fra Sara Suaza VIP Concierge den 29. apr. 2024
Dear TamiekaWe hope you are fine. We want to thank you for taking your time to answer to this survey. For us, your opinion is very important since it motivates us to be always better at our service. We hope you come back soon. Have a nice day
10/10 – Utmerket
Margarita
Reiste med familie, Reiste med en gruppe
28. apr. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
El lugar está espectacular y la localización también! Súper seguro y todo accesible. Highly recommended!
Margarita
Bodde her 5 netter i april 2024
Svar fra Sara Suaza VIP Concierge den 29. apr. 2024
Estimada MargaritaEsperamos que se encuentre muy bien. Queremos agradecerle por haberse tomado el tiempo de responder a esta encuesta. Para nosotros, su opinión es muy importante, pues nos motiva a ser siempre mejores en nuestro servicio. Esperamos que regrese pronto a nuestras instalaciones. Que tenga un feliz día.
10/10 – Utmerket
Melinae
Reiste med en gruppe
23. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was very convenient
Melinae
Bodde her 4 netter i april 2024
Svar fra Sara Suaza VIP Concierge den 23. apr. 2024
Dear MelinaeWe hope you are fine. We want to thank you for taking you time to answer to this survey. For us, your opinion is very important since it motivates us to be always better at our service. We hope you come back soon to our hotel. Have a nice day.
10/10 – Utmerket
john
Forretningsreisende
23. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location
john
Bodde her 1 natt i april 2024
Svar fra Sara Suaza VIP Concierge den 23. apr. 2024
Dear John We hope you are fine. We want to thank you for taking you time to answer to this survey. For us, your opinion is very important since it motivates us to be always better at our service. We hope you come back soon to our hotel. Have a nice day.
10/10 – Utmerket
Christy og Dallas
21. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This hotel was excellent in my opinion. The staff was super nice, i was felt completely safe, and they were always so helpful with everything. This will definitely be the place i stay the next time i visit.
Christy
Bodde her 3 netter i februar 2024
Svar fra Andrever Giraldo, Gerente de turno den 22. apr. 2024
Dear Christy, We thank you very much for answering our survey, your opinion is very important to us, it motivates us to continue improving every day, I will share your comments with our team, we hope to see you soon.Regards,
10/10 – Utmerket
Kimberly
Reiste med partner
20. apr. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The hotel was very clean. The staff was always helpful and available. It was very nice that it was right next to the mall. Definitely a safe location.
Kimberly
Bodde her 3 netter i april 2024
Svar fra Sara Suaza VIP Concierge den 21. apr. 2024
Dear KimberlyWe want to thank you for taking your time to answer to this survey. For us, your opinion is very important since it motivates us to be always better at our service. We hope you come back soon to our hotel. Have a nice day.
10/10 – Utmerket
Ghislaine
20. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Just AMAZING!
Ghislaine
Bodde her 3 netter i april 2024
Svar fra Sara Suaza VIP Concierge den 21. apr. 2024
Dear Ghislaine We hope you are fine. We want to thank you for taking your time to answer to this survey. For us, your opinion is very important since it motivates us to be always better at our service. We hope you come back soon to our hotel. Have a nice day.
10/10 – Utmerket
Alexis
Reiste med partner
19. apr. 2024
Likte: Renhold og personale og service
Novotel El Tesoro was very centrally located and has direct access to a great shopping mall. The dining options and the views from all areas are spectacular. The hotel's cleanliness is kept up very well and the hotel staff are nice and curtious. The spa experience was great and they gave me exactly what in asked for at affordable prices.
The one thing I have to say is that the pool area is under construction and is being remodeled. Access to the pool is still allowed, but there is also no direct access to a poolside lounge area.
Alexis
Bodde her 7 netter i april 2024
Svar fra Sara Suaza VIP Concierge den 19. apr. 2024
Dear AlexisWe hope you are fine. We want to thank you for taking your time to answer to this survey. For us, your opinion is very important since it helps us to evaluate ourselves and it also motivates us to be always better at our service. We hope you come back soon to our hotel. Have a nice day.
10/10 – Utmerket
Argenis
19. apr. 2024
Argenis
Bodde her 1 natt i april 2024
Svar fra Sara Suaza VIP Concierge den 19. apr. 2024
Dear Argenis We hope you are fine. We want to thank you for taking your time to answer to this survey. For us, your opinion is very important since it motivates us to be always better at our service. We hope you come back soon. Have a nice day.
10/10 – Utmerket
Zulay
18. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Felt very safe since I was traveling alone and the room was super clean!
Zulay
Bodde her 1 natt i april 2024
Svar fra Andrever Giraldo, Gerente de turno den 18. apr. 2024
Dear Zulay,We thank you very much for answering our survey, your opinion is very important to us, it motivates us to continue improving every day, we will share your comments with our team, we hope to see you soon.Regards,