Hoteller i McElhattan

«It's funny how hotels.com seems to think that a family of 5 can live with one double bed... and how the hotel has no obligation whatsoever because the booking was done outside their system. What is the point if declaring number of guests, incl age of children, if hotels.com simply ignores it and suggests any type of room?»

«Vi har opplevd en uklart krav fra hotellet, ekstra gebyr pga manglende informasjon fra Expedia bestilling. Personalet snakker ikke klar Engelsk, med indiske aksent. Personene som expederte oss fra skranken var meget UHØFLIG, han virker som han driver sin egen indiske butikk. Han er meget vanskelig å forstå og dette medførte en misforståelse. Han truet oss å canselerer helle 3 rom som vi har bestilt og betalt på forskudd til og med at hvis vi ikke betale tilleg gebyr hos ham vil han anmelde oss ...

«There was mold on the walls of the room. Mold in shower. No hot water the 2nd day. Apparently he had turned off the hot water neither our room or my parents room had hot water until the owner turned it back on. Big centipede bug was live crawling in the light on ceiling so we asked for a new room. Dirt room. Hair on walls of the shower. No water pressure. Hard beds. Not a comfortable stay. I guess you get what you pay for.»

«Noel was very helpful with check in»

«Great property in a great location. The room was very clean and had plenty of room. Very easy check in process. Highly recommend.»

«While the bed was clean and comfortable, the rest of the room was beyond shabby(not unclean but worn out). The hallways had random upside down furniture and tables. Did not match pictures.»

«Room was clean but had a weird smell (cleaning solution). It was also a little cramped. Gym was small. Didn't get a chance to check out breakfast. Staff could have been a little more friendly. Had to go down to the lobby ourselves to get more towels. They seemed a little bothered that we even asked. »

«We thought we had booked the room for the night of our arrival but found out we were off by a day. Called the check in number and was helped by a very understanding person who made it possible to stay that night. After a long day of traveling this was a wonderful outcome. Room was clean and plenty of towels to go around.»

«The staff was very friendly and helpful. I was staying there for the Ironman70.3 race and had to leave early that morning so the staff made several breakfast baggies for the racers to grab on way out. Friendliest staff for a hotel that I’ve been to. Huge room and great shower»

«very clean, friendly, helpful staff- great experience»

«Horrible, declining facility »

«Nice, clean, and quiet»