Hoteller i Matsukawa

«スタッフの対応◎»

«親切なスタッフさんがにこやかに色々サポートしてくださったのが好印象。 部屋もビジホと違って広く明るく、簡易キッチンやレンジまで付いていた点に驚いた。 バイキング方式のレストランも終盤までしっかり提供してくれたので、安心して食べたいものを食べたいときに食べることができた。 また天ぷらも揚げたてサクサクで、アルコールも飲み放題だったので、とても満足。 難点をあげるなら、迷路の様な館内で、部屋もエレベーターまで遠かったのが面倒だった事くらい»

«Wonderful place!»

«perfect for a couple nights while snowboarding at the ski hills nearby! the lovely lady, who i’m assuming is the owner, was just the sweetest lady. she was more than happy to help us sort out transportation around town and to the ski hill, make dinner reservations for us, and drive us to the shipping outlet to ship our bags to the airport. i would absolutely recommend, and i will definitely be back! »

«Perfect little hotel close to the castle. A little bit further away from the centre which means it's quieter than other places. Rooms were a little small - but all the staff were great! Breakfasts were large - but need to be purchased from the desk. No frills but a great last minute base for our time in Matsumoto»

«部屋の広さ、清潔さ、特にバスルームの仕様は、とても良かったです。温度調整、水圧、シャワーヘッドの固定、バスタブの大きさ、どれをとっても素晴らしい水準でした。 唯一、地方が故にコンビニ等が近くに無いことは、気になりますが、それ以上に設備が良いですね。また、使わせて頂きます。»

«Very helpful and friendly staff at the counter, who took time to explain the facilities available at the hotel in English. Room is spacious and clean, breakfast spread is great.»

«The staff were so helpful here. The place has character and the location is amazing close to the chairlift and can see the mountain from the room. The room has everything we needed and loved the onsen. Breakfast was typical Japanese style but as a buffet so could help yourself and you could ski straight into the warm room to leave our equipment. »

«Conveniently located within walking distance to Matsumoto Castle. Complementary alcoholic and nonalcoholic drinks every evening during your stay. The late night meal was offered too late for us so never got to try it. Would have loved if it was available for breakfast. In room washing machine was nice. The spa was very nice after long day of travel and walking. Helpful and kind staff.»

«A decent and clean hotel, centrally located with friendly staff and good service. But - as most Japanese hotels - the rooms are very small.»

«Property was amazing. Staff was kind enough to accommodate my request for a private onsen room. Which I should have booked initially but didn't realize was an option. Shuttle bus stop at the front door will take you to various ski resorts in the area. Staff is excellent, helpful, kind. Restaurant is great! Had use of a ski locker as well. Full locker, not just a place to hang skus and poles. »