Hoteller i Mathews

«Everything and everyone was wonderful as always!!»

«There were multiple stains in the room’s floor, mold in the corner of the bathtub, no soap or tissues in the bathroom (I was able to ask for soap and they gave me 2 bars) and it was supposed to be a non-smoking room. While it didn’t smell like someone had directly smoked in the room, I could smell it in the room. I asked if the room beside mine (I was in 111) was a smoking room and was told yes. Must be coming in through the vents. Had to ask for WiFi and was given a code, and checkout was ...

«Had to ask on day 3 for someone to bring clean towels and empty trash. That was the only day the room was serviced. Our room smelled like a wet dog. The staff was very nice. I dont know if they lack in staff but there hospitality part is lacking severely!»

«Very cute and updated waterside themed rooms. The building and facilities were immaculate. They have tried to make note of everything and it runs very efficiently even when arriving during hours when not staffed. I really liked this hotel.»

«Very nice quiet place to stay Enjoyed our stay»

«Would not recommend, I booked a week in advance. Went to go check in, there was a sign on the door saying “not available till after 4”. We were heading back to get checked in and got an email stating we were cancelled. »

«It is what you would expect for the prize, near shopping mall, fastfood joints - friendly people at the front desk. Bad Internet signal in our room though.»

«Poor breakfast »

«Had to turn the water off while showering because it wouldn’t drain and would overflow the pan. Hotel appeared to be under renovations? Outlets didn’t work in the room. Staff tried to be helpful, but I got the feeling management was just trying to do cheap repairs and nothing really worked. Housekeeping was sub par. People serving breakfast were kind.»

«for the price, room was average, service was average. Charged for resort fee (twice) only stayed one night, late fall everything is really not active in the resort so why the fee, restaurant charged $30 for a glass of Chardonnay when there were other options that were never offered by the bartender.»