Hoteller i Mathern – Best Western i Mathern, Cardiff

«One of times I booked the mirror and surfaces was dirty like the cleaner was dirty. Also me and my partner got banned without a reason and when we booked following time they refused to provide service or provide explanation. Strange people»

«Wonderful Stay»

«The property was warm and welcoming with lovely food and wonderful staff.»

«For the age of the building, the updated rooms were good but could have been cleaner. »

«This hotel is in dire need of repair. Our stay was not as advertised. The bedside lights were just bare (very bright!) bulb’s with no lampshades and this was not by design. We were visiting with a very large group and I visited other rooms, no other room has bare glaringly bright bulbs at sides of the beds. The bath had black mold round it. The mirrors were stained and marked. The hotel is next to a busy road that feeds the motorway, and the sound of the traffic was very loud in our room because ...