Hoteller nær Mason Square Branch Springfield City Library

«The front desk staff member at check-in was very polite and helpful, explaining everything about the hotel and offering tips about the city. Her name is Genesis, if I’m not mistaken. The hotel is good and provides service in line with expectations.»

«Property was clean. Amazing views in room. Excellent customer service. Good food and great atmosphere. »

«Et fantastisk flott hotell som jeg fant via Finn.no og hotels.com. Hun betjening, stille, mange ulike restauranter rundt omkring. Samt nabo til basketball Hall of Fame.»

«Great stay »

«Bestemte oss for dette hotellet i siste liten istedenfor et nærliggende motell vi var litt redd for at ville være for dårlig. Absolutt fornøyd med hotellet. Eneste minus var at hotellbaren stengte tidlig og at en veldig enkel frokost var litt dyr.»

«Breakfast was exceptional. We couldn’t have been happier during our stay.»

«Very modern and bright. Very clean and quiet»

«Safe »

«Stayed here as part of a school event, so we had several rooms booked for a few days. The rooms were very dirty, especially the floors. The bathroom was fine but the floor was also dirty. I paid for an”upgrade”, but my room was no different than others. My room also had an odor, but after running the ac for a bit, it wasn’t as bad. A student said this was the worse hotel he has ever stayed at. I said I have stayed at worse but was almost just as worse. You get what you pay for. While we ...

«I stayed from Friday to Monday morning and I really enjoyed my stay housekeeping lady was very nice and Quinzel and this other guy that worked this morning not sure his name (4/20 a.m worker) he very nice, I will definitely stay here again probably even make it my stay when I come monthly to MA. Thank you all for your kindness and cleanliness. »

«The key cards became deactivated easily»

«I paid for my stay through Expedia and when I checked into the hotel they asked for my credit card for incidentals. When I got my Credit Card statement I saw that the hotel had also charged me for the stay. I called and spoke to a manager to get the double charge removed and he said he would have to call me back. I am still trying to get my refund 2 weeks later!»

«Nice staff need better breakfast »

«Ongoing renovation in the lobby.»

«Clean and the staff was pleasant!»

«Las llaves de la habitación 126 nunca funcionó, la cerradura de seguridad estaba rota. La recepcionista de la mañana del 18 de abril fue muy poca profesional con uno.»

«Great place»